The customer service on the sales side as well as the installation were above expectation. I did a…read morewhole-house flooring job through them. The quality of the product and the quality of the installation were fantastic! The demolition was very difficult, but they did a great job. I also feel that I got a good value. I would highly recommend Best Hardwood!!!

The bottom line is that BH did an awesome job replacing the existing dark flooring with a beautiful…read more"look of oak wood" floor. This was a very difficult installation as the old floor was glued down to the concrete slab foundation. This required three days of grueling chiseling and grinding on the slab. A bear of a job. One area was a particular worry for me as the floor had a hump in the middle - Angel ground down the hump to leave a ballroom level floor. The resulting floor is simply beautiful. My only complaint is that they use a very long (14 pages) contract that is not customized to the job. A shorter customized contract for each type of job would be better.

Shout out to Troy and his crew for their great work! From Nat in the office who was very helpful…read morepicking out our flooring. To the crew who did the installation. The were courteous, considerate and professional. Everyone was flexible and accommodating to get the project done ahead of schedule.

Exceptional Work - new vinyl floors on main level and carpet upstairs. The Mannington Adura Vinyl…read moreFloors are the best I've seen, matte finish, great color variance, quality texture combined with Donner-Tahoe expert installation makes for a lifetime floor. Install was efficient and attention to detail shows.

Everything went according to plan with no surprises which is a surprise itself! Great crew,…read moreexcellent workmanship and the owner stopped in daily to inspect. Merri was helpful in our decision making and the order/delivery of the flooring. Thank you for a good job.

We've wanted to update our downstairs flooring for a few years. This year was finally the year. I…read morelove keeping my business local, and JD Hoss made me SO happy that I did. We shopped a couple places, but when we saw a reclaimed oak floor sample in JD's shop, we were hooked. He referred us to a local place that has had it in their gallery for years - high traffic, right off the street, and it looked amazing there too. We decided to replace the carpet and tile in our entire downstairs (1300sf). This meant demolishing tile in the kitchen, plus ripping out carpet in all the other rooms. We also planned a kitchen remodel for the summer (its all gone pretty well and we're still happily married). JD worked with us on scheduling around the kitchen demolition, cabinet install and we planned a little vacation when he was going to be making a lot of saw dust in the house. We came back from vacation to the most gorgeous floors and a surprisingly clean house (they masked off the upstairs and did a good job cleaning up after themselves). We can't get over how amazing the floors look. It has transformed the look of our house. JD Hoss' service was perfect - on time, on schedule (despite us making small changes) and on budget. Thanks JD for making me happy about keeping my business local.

Great new floors! I just had my flooring changed throughout my home. Aquilina Hardwood Floors did…read moresuch a good job. The floors gleam with warmth and depth. I had both upstairs and downstairs done and they look absolutely beautiful. I had the stairs done as well. It is such a marvelous improvement in my home. The work was done efficiently and professionally ( thank you to Paul and Kevin for such a beautiful floor). Frank himself was very helpful and answered all of my many questions. I knew nothing about hardwood floors and now thanks to Frank's help I think I know quite a bit more about hardwood floors. If you are contemplating putting in new hardwood floors please do yourself a favor and call Frank. It was the best choice I ever made. Thanks Frank, Paul and Kevin.

Frank came highly recommended by another flooring contractor who didn't serve our area. Based on…read morethis recommendation and his amazing reviews we hired him to tackle installing new hardwood floors in almost our entire house and refinishing the existing wood floors and stairs. We couldn't have been happier with the results. Despite the fact that we were out of town for the duration of the work, Frank and his team were easy to communicate with and had an eye for the smallest details. They worked long days to get our job done on a tight deadline. We would 100% use Frank and his company again!

There aren't enough stars in the universe to represent the extraordinary expertise, quality,…read morediligence, reliability, craftsmanship, ethics, thoroughness, flexibility, competence, understanding, problem-solving skills, helpfulness, communication, hard work, pride, and gorgeous results of Classic Wood Floors. They are beyond measure!! On top of it all, the more impossible happened: Classic Wood Floors charged fair pricing AND were on time like no other. We were actually surprised by the "more-than-we-could-ask-for!" proposal because Classic Wood Floors were/are the most knowledgeable, helpful, reliable, and experienced out of the bunch. We examined an entire gamut before deciding to hire Classic Wood Floors. We could not simply trust anyone easily to do a great job. We did not take this decision lightly in any way. Thankfully we chose exactly right with Classic Wood Floors! We got way more than a great job, what we paid for, and what we expected. We guarantee Classic Wood Floors outperformed and out-shined their competitors by 10 fold. Classic Wood Floors are above and beyond in every way. They are more than impressive! They are THE game changer in the world of construction. Also, don't let their name fool you if you focused on "Classic." Classic Wood Floors stays on top of the current decor, upcoming trends, innovation in design and installation, and maintains a historical knowledge to fulfill everyone's taste. Their open-mindedness, creative vision, and overarching skills are so superior that they'll even help with design. Then they make it a beautiful reality. From modern to classic to contemporary to rustic to progressive to mountain to unique to fun to rare to elegant - they make all looks gorgeous whatever you want, whatever your flavor. They are that special! ...In the end, we went with a mountain style. Classic Wood Floors made the entire look - they made it absolutely gorgeous! I'll try to upload photos. I'd be selfish if I didn't ;0) Classic Wood Floors did such an astonishing extraordinarily gorgeous job (and then some!) that we already hired them to work their magic in our other home. That'll be of modern flair. Needless to say, we cannot rave enough about Classic Wood Floors, the owner and operator Rick Russell, and his crew. All thanks to Rick!! Rick leads his business and his crew (team seems more apropos because Rick's that cool of a boss!) with his exceptional experience and artful talents. Rick motivates his team and instills his positive caring nature, calm demeanor, amazing expertise, reliability, responsibility, hard and proud work ethic, aim to please the customer at all times, and stress relieving abilities of any concerns throughout the process (and more!). ...Mind you, Classic Wood Floors did not cause any stress or concerns. On the contrary, they resolved others' issues that caused significant stress and worry. These other problem-causing companies/contractors were unrelated to Classic Wood Floors. Yet, Rick stepped right in without hesitation or us even having to ask for his help (which we desperately needed) and navigated stealthily through those problems, created solutions, and resolved all issues. Rick relieved us of stress, worry, and pressure caused by others he had absolutely no influence or control over. Mind-blowing!! And Rick did that!! Of course, Rick's team followed suit. We truly admire and appreciate Rick's superior and positive management of his company, work, and with anything that comes his way. I cannot stress enough how much Rick truly cares about his clients, that they get what they want, and that they are thrilled with the results. Moreover, I also cannot stress enough that Rick maintains the incredible expertise to ensure it! Phenomenally stellar!! See, that's why there are not enough stars :0) We are ever grateful for Rick and to Rick!! We know you will be too!!

Rick and his team saved the day when one of the big box store installers bailed on my project,…read moreleaving my kids and me without a place to stay. I am so grateful for the professional, high-quality work they did in a short period of time, so we could be back in our home in time for Christmas. I've learned my lesson to keep these projects in local hands. Thank you, Rick and Franklin!

I cannot say enough good things about Premier and the install team. We had roughly 1200 square feet…read moreof engineered hardwood installed in our home. Cindy worked with us to provided a straightforward, transparent, and competitive quote. From estimate to installation everything was seamless. As new homeowners undertaking a project such as this was stressful, but Premier and the install team did everything in their power to ensure we were comfortable and taken care of every step of the way. I want to give a special shoutout to Jamie, Jason and their boss Avary who took charge on our floor install. They are skilled, hard workers, with genuinely great attitudes. They were respectful of our home, answered all of our questions, and went above and beyond (such as installing new baseboard in our bathroom even though that was not part of the job.) I would 1000% use them again and will specifically request them when we move forward on recarpeting our bedrooms. I encourage anyone who is looking for new floors to check out Premier, and if you're lucky you'll get Avary, Jamie and Jason on your job.

Premier Flooring offers excellent selection and service. Lorin gave us trustworthy advice for…read morehardwood, carpet and vinyl tiles that are stylish and fit our budget. The install team worked hard to accommodate our changes and deadlines. Highly recommend.

We found our new flooring for our second home in one quick visit. We gave them access when we…read moreweren't there and they came and measured. We placed the order and a few weeks later we got a call that the flooring had arrived and they were ready to install. We hadn't prepped at all, but they came in and installed new floors and put EVERYTHING back where it was. It was like magic!! We love our new floors and this was truly the easiest home improvement we've ever done. 10/10 recommendation! Thank you!

Bassett installed wood flooring (which looks great) and wool carpeting. When an issue arose with…read morethe carpet, Bassett handled it so well-- we couldn't be more pleased with their customer service. Highly recommend working with them.

We selected Nor-Cal wood floors for our new custom home. Nor-Cal was recommended by our builder for…read moretheir high quality materials, dependability, and top-notch installations. They offer a nice range of wood floors, with some stunning unique styles, in both both solid and engineered woods (we went with engineered construction for our hydronic heated floors). They also offer custom finishes such as hand scraping and worked with us to get just the right look and stain color. Nor-Cal's staff was very knowledgable and helpful throughout the process. We've lived in the North Tahoe-Truckee for almost 20 years . . . it's a small town, and these guys have a great reputation for quality and dependability. Building a new house, there are always hiccups and surprises with some subcontractors, and Nor-Cal delivered on all fronts. The look and feel of our floors exceeded our expectations. We were present for most of Nor-Cal's install and were super impressed with the level of precision, care, and craftsmanship of the installation. These guys really care and it shows! Highly recommended; would not hesitate to use them again. PS: I don't take the time to write many reviews but wanted to write this review because these guys deserve the good PR (I'm surprised I didn't find other reviews here).

We signed an agreement In March 2020 with Matt and Ami of Nor-Cal to sand and stain our hardwood…read morefloors that they installed in 2011, as we were never happy with the original job. By mid May they had completed part of the job, and were paid in full for that work. They were supposed to start the rest of the job the following week. Since then if they reply at all nothing but excuses. We had all the furniture moved in anticipation of the work, and our house was empty so no Covid concerns. Now, approaching the end of June, they can't even estimate when they'll get around to it, as they have other more important jobs. Meanwhile we had cabinetry redone for $15k+ in our living room in the same 'specialty' stain we were supposed to have on the floors. Now we're stuck in limbo, zero response, zero accountability, I recommend people go elsewhere.