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Tbt Roofing

5.0 (1 review)

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5 years ago

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Alex Perez's Roofing - Granite Bay: Presidential TL Solaris with 7" seamless gutters.

Alex Perez's Roofing

(332 reviews)

I'm so grateful for the customer service and overall service provided by the business. After the…read morefirst few rains in February, I noticed two areas of leaks in my roof and immediately searched for a local, reputable company. I worked with Johnathan for the initial estimate and he was kind, thorough, and supported me through every phase of the repair. The pricing was reasonable and the crew did a good job. They even found dry rot that needed repairing, which we would have not known, had it not been for their attention to detail. Unfortunately, there was an issue with the repair, but after speaking with Alex directly, another crew was sent the following business day to correct the issue. I would highly recommend working with the business based on their affordability, timely repair, and excellent customer service.

Alex and his crew did a great job fixing our roof on September 26, 2025. When we requested a free…read moreestimate for repair of our roof, Hipolito came to our home, inspected the roof, and gave us a reasonable quote. After evaluating some other quotes, we decided to go with Alex's company. From that time on, Alex and crew did a fine job. They scheduled a time for the work, arrived on time, and did a superb job fixing our roof and cleaning the gutters. We believe they went above and beyond what they estimated they would do to make our roof water-tight. Once the work was completed, we found one of our gutters was leaking a lot of water after a torrential downpour. I let Alex know, and he immediately sent one of his men back to fix the issue. Overall, Alex Perez's Roofing did a stellar job with our roof. I have one suggestion for the improvement: Alex should improve his post-work processes. When I asked Alex for a receipt of the work, he said yes. But I never got it. So, I had to call his office a few times. The first time, the office manager didn't reply. The second time, she sent the wrong receipt showing just the initial deposit. The third time, she sent the right receipt showing the final zero balance. In sum, we highly recommend Alex Perez's Roofing for their professional work. If it hadn't been for all the times we had to contact them to get the receipt, we would have given them five stars.

Energy Saving Pros - 14 Q Cell 400 watt panels with 14 Enphase IQ8+ microinverters.

Energy Saving Pros

(46 reviews)

A few years ago when my wife and I decided to have solar panels installed we did what many probably…read moredo which is to ask your friends which company they used for theirs. As it turned out we had more than a few of our friends sing the praises of Energy Saving Pros. Before we knew it Energy Saving Pros representative Barry McGinnis, AKA Barry the Solar Guy, was in our house showing a diagram of what our system would look like when installed. In a couple short months we were enjoying the benefits of solar. Barry, undoubtedly busy throughout his day, has never failed once to return a phone call or text message to answer any question. The service that Energy Saving Pros provide to their potential and existing customers is top tier. Energy Saving Pros also does roof repair as well. We had quite a bit of rain last year which exposed a leak in our roof. We gave Energy Saving Pros a call and a knowledgeable and professional crew showed up and made the repair in a few hours time. Needless to say I would highly recommend this amazing company.

In June 2025, I decided to add two FranklinWH home batteries to replace a dead battery. I hired…read moreEnergy Saving Pros (ESP) over a couple other bidders because their salesperson was knowledgeable, friendly, and transparent. He spent an hour on site with me explaining placement, permitting, and expected timelines (45-60 days.) Based on that professionalism, I paid two-thirds of the $31K project cost upfront. Unfortunately, everything collapsed once the contract was signed. Permitting delays: ESP blamed them on the City for months. After three months of this, I contacted the City myself, and the plan reviewer told me ESP had submitted invalid designs multiple times, including use of non-approved equipment. Even after being notified they were proposing unapproved equipment, ESP resubmitted their plans without fixing the issue. Utility coordination: the City told me they needed interconnection approval from the local utility; when I contacted the utility, they confirmed ESP had never contacted them for interconnection approval. (This is three months after I'd signed paperwork and sent funds.) Poor communication: I made repeated friendly requests to ESP for updates, which were responded to with "we're trying, it's the City's delay." After contacting the City myself and finding out that the submitted plans were repeatedly wrong - and the utility hadn't even been reached out to yet - I wrote a more formal (exasperated but still friendly) email detailing what I'd found; this email went unanswered for days. After turning up my volume and explaining I was upset in a followup email, the company owner wrote me a brief reply that contained no apology - and addressed me as "Mark." (Narrator voice: "My name is not Mark.") OK, plans are now approved, after my intervention. It'll be smooth from here on out, right? (Narrator voice: "Nope.") Installation delays: I was originally told installation was a one- to two-day job. It stretched to four days because on day one, I found out from the installer that ESP had only sent him, rather than the regular two-person team. That worker was professional and hard-working, but he had no support, and the timeframe doubled. I was not told about this in advance, and had to stay home from the office for a couple extra days to manage home access for the installer. Again - no acknowledgement or apology from the company owner. Broken promises: after I started complaining to the owner and the salesperson, the salesperson promised me a meaningful discount for the extensive delays and for me doing their permitting work with the City. But wait - the salesperson quit or was dismissed from the company a couple days before the installation. When I was called for payment for the full amount, I called the owner and reminded him of what his salesperson had told me. He offered to "take a couple hundred bucks" off the $31K job - that's less than one percent. (I'm a company owner, and when my company messes up, we proactively offer meaningful discounts, because that's the right thing to do.) Offended. I declined his "discount," and immediately paid him in full - and also immediately started thinking about how to write this review. OK, we're paid. We just need an inspection. That'll go smoothly, right? (Narrator voice: "Me again? Oh no...") Inspection scheduling: ESP failed to schedule the final City inspection with me. I found out about it only when the installer texted me from my driveway, saying "I'm here and the inspector will be here soon." I suppose I was fortunate to have been home at the time. And, of course, the inspector found that ESP had not followed their own plans, and failed my house. Three weeks later, when ESP finally fixed their errors and I passed the inspection, I was again not given notice of when they'd be arriving, causing me to cancel appointments to be at home for the inspection. (And the tech that arrived smelled strongly of cigarettes and alcohol when he appeared at 8:30am - not who you want representing you to the public. I don't think he was actively intoxicated, but I don't think he'd tried to repair his previous night's choices before arriving at my doorstep, unannounced.) So, to sum up: contract signed and $$$ sent in June. Their installation finally approved by the inspector in ... NOVEMBER. Months of delays caused by ineptitude. No acknowledgement of dropped balls by company owner. Let me be clear: the FranklinWH batteries I was sold are superb - reliable hardware, easy-to-use app, and great performance. But Energy Saving Pros' management was appalling, disorganized, dismissive, and unprofessional. The company owner is running a terrible ship; their post-sales lack of communication, repeated plan errors, and refusal to be accountable made this the single most frustrating and aggravating vendor experience of my lifetime. Considering Energy Saving Pros? Don't.

Tbt Roofing - roofing - Updated May 2026

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