They jumped on everything I needed asap and they got me a great price. Everyone is super friendly…read more I highly recommend Autoworks.

I decided to try this business because of its strong reviews. As a woman, I'm always a bit cautious…read morewhen going to a mechanic since it can sometimes feel like there's a risk of being overcharged, or mislead. So I always do my homework. I went in for a basic oil change and car inspection. The staff was cordial, courteous, and prompt, which I really appreciated. Customer service was definitely a strong point. However, I did have some concerns about the thoroughness of the inspection. I was able to point out a few things myself that were initially missed, and it seemed like the technician performing the inspection may have been new, as they needed guidance from more experienced team members. Because of this, I don't feel completely confident that the inspection was as comprehensive as it should have been. Unfortunately, I don't currently have the time or resources to seek a second opinion, so I'll have to move forward and hope everything is in good shape. Fingers crossed.

This company's work reflects its values…read more An inspection revealed we had several major repairs needed on an old, old vehicle. They allowed us time to decide if it was worth fixing and were creative about getting the costs to something more affordable but ultimately I agreed to have all but one item fixed. Their willingness to work with me on it really sealed the deal. I never felt pressured one way or the other and researched the prices of each repair item and they were market value. I really appreciated that I wasn't given grief for wanting to fix this old beauty instead of calling it quits and also appreciated their confidence in doing this amount of work to make it like new. Most importantly, the repairs were done right without gimmick and they're under warranty! This Christian Brothers Automotive is thorough and the final cost was reasonable compared to the quote (slight increase from what looks like parts being a tad more than anticipated). The initial inspection was awesome too, they have pictures for everything and tell you what's good, not just bad. The whole process was really smooth and simple compared to how big of a decision the repairs really were. Very professional and quick. I'm very thankful and will come back/recommend to others.

After I replace new battery sometimes i can not start the engine so i decide to do inspection with…read morethem and they found out because Battery terminals were to loose and i pick up my car when i pay the bill i show them two coupons the front desk guy he told me because is all labor so i can not use this i did not see there is kind request on those two coupons the whole crew has been changed they use to be very friendly and nice

My first time coming here, the first time I came here the woman working (I think she was a manager)…read morewas very honest about an issue I was having underneath my car, which I really appreciate it. My second oil change here I worked with Jordan I really appreciated him taking the time to answer some extra questions and check something again under my car even after the oil change. It was really kind and respectful. I appreciated his service and work ethic. Jordan displayed really good work ethic and customer service! The service is pretty affordable (you can find coupons online which is nice)

I came in for an oil change that was advertised as a 10-minute oil change. When I arrived, I was…read moretold the technician was working alone because his tech had called out, so the 10-minute guarantee couldn't be honored. The service took significantly longer than promised, the tire pressure check couldn't be completed because the machine wasn't working, and I later discovered that the wrong oil filter had been installed on my vehicle. While I understand that unexpected issues can happen, those are all important parts of the service you're paying for, and using the wrong oil filter is especially concerning. Overall, the employee provided great customer service, but the overall experience did not match what was advertised.

Once again I received GREAT service from this location, thank you Michael and Eric for going above…read moreand beyond, helping me get the best price for the services needed in addition helping me research how to change my km to miles (LOL) so much fun, its working just fine and you took the time to show me so that I may know for the future. Thank you, its so rare to find genuine customer service, STRICKLAND you truly have an asset to your company, please recognize these 2, they were awesome.

I've been coming here for many years, bringing all 3 of our vehicles to get oil changes. It used to…read morebe good. Now it's overpriced and the people who work here are not honest. I'll never take my vehicle back to a shop/mechanic who isn't honest. Wife took the 4Runner in recently to get an oil change, after sitting in the bay for over 10 minutes with no work being done, they gave her some excuse about having problems with the skid plate and that theres not being enough screws to mount it. She calls me and I talk to the guy and tell him, "Well you guys did the last oil change so if the screws are missing it's on you". He blames it on employees who don't work there anymore but ensures me there's still 3 of the 5 left so I tell him to mount it. She gets back after home after 45 mins at the place, what happened to 10 minute oil changes? I go out and check the skid plate only to see it's barely hanging on with 1 screw. Check the oil and it's half a quart low. So for an almost $100 oil change, they shorted me on oil half a quart and lose the mounting screws for the skid plate and not once did they offer to fix it. No discount on the oil, no offering to order new screws, nothing, they just BS'd their way through it to get the sale. Ended up having to go to the dealership and order new mounting screws for the skid plate which cost $20 and had to buy a quart of oil to top it off so in all, this oil change cost $135 and some change. After almost 10 years of getting my oil changed at this place I'll be going somewhere else from now on.

I brought my Jeep in for an oil change (the third of a 5 pack deal) and 120K mile inspection and…read morewas happy with the level of service provided. After inspection, Service Street shared with me the analysis along with photos and estimates. I didn't feel like anything was an upsell because one issue I was aware of and another was accommodated with photo evidence in which the technician explained and answered my questions fully. Always recommend checking their website for coupons and special offers. Savings are helpful and folks can always get second opinions. Never had any issues taking my vehicle here for service.

I took my truck in to get the drivers side window fixed, it wouldn't roll up.. they fixed it and…read morecharged me over $700 for the switch. A few days later we rolled down the passenger side window and the back window, when we went to roll it up, they would not roll up from the driver's side controls. I took it back in and their response was that they would make it right if it was something they did.. I got a call from them and they told me that the passenger side window was working just fine, mind you I had checked this prior to walking in to the shop and it was NOT rolling up, they told me the reason that it wasn't working is because the window lock was on, I called BS.. they then sent me a estimate to fix the back window, that was NOT broken before I originally sent it in, I declined their work as it was going to cost me another $300+ to fix something that wasn't broken before. Miraculously the passenger side window worked when we picked it up, they fixed whatever they didn't do originally and lied to me. I will NEVER go back there again, they are unethical and they were rude. Whatever happened to treating the customer with respect?

I went to Grease Monkey (Store #878 on East Aurora Parkway) for a routine oil change on June 1,…read more2026, and left with some serious concerns that turned out to be completely unfounded. The technician told me that Ford had filled my transfer case with the wrong fluid and that it was leaking. This was surprising, as the service at Ford had been completed just one month and three days prior. To be safe, I took the fluid sample back to Ford. They reviewed both the sample and their service records and confirmed that the correct fluid had been used. I also had an independent mechanic evaluate it, and they confirmed there was absolutely nothing wrong. I was also told there was a leak, but I have seen no evidence of any leaking fluid where the vehicle is parked. This experience caused unnecessary stress and wasted time getting second opinions. Based on my experience, I would strongly encourage others to verify any major claims made here before taking further action.

My windshield wipers were new, now mysteriously are streaking after I said no new ones are needed…read more And a hose was disconnected after service that was attached before service. Never going here again.

These guys are GREAT, and I will not go anywhere else after this experience. You don't even get…read moreout of your car, the coordinator conducts all the explanations, etc. while you sit in your car. They don't upsell you or put on the pressure -- just the facts. I needed an oil change and they showed me the air filter which was way over-due. Reasonable prices. They also suggest you come back after 3K miles for a complimentary check up and top-off. In my situation, the last place I went to cranked the oil filter on so hard that 3 guys couldn't get it off (not a surprise - Jiffy Lube who offered such a horrible experience that I will never go to one again. I know they are franchised - but don't care. Won't do it, it was that horrible). Anyway, the guys here said to go back to the same JL, and once I get the canister open, they will replace the filter. Overall, really nice, helpful, friendly and painless.

Highly recommend coming here for your oil change they were speedy and got us out of there quick…read more Aaron was super helpful and helped us identify that we also needed our coolant changed.

The staff was very nice and were very informative. They diagnosed the problem with my engine,…read moreordered a new part and got the job done in less than a day. I appreciated the good service and explanations of what they were doing to solve the problem. The Manager, Chris, was great. Recommend this auto shop for your automotive needs.

Fantastic people. This is my new service spot. Can't recommend them enough. Super quick too!!read more