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    Scotts Valley, CA

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    TCMTriSquad

    5.0 (7 reviews)
    Closed 9:00 am - 6:00 pm
    Updated 2 months ago

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    REI

    REI

    3.5
    (48 reviews)
    4.9 mi

    I visited the Santa Cruz REI on a Monday around 7pm. The store was a little busy, but I was…read moreimmediately greeted by someone friendly at the registers, which made me feel welcome right away. I wandered around for a bit and appreciated being able to browse on my own before heading back to the register to ask for help. I wanted to try on the Osprey Fairview and Sojourn packs with weight added so I could get a realistic feel for how they'd carry. I was directed to the fitting counter and met Kira -- and she is amazing. To give you an idea of how much she was juggling: she was already helping another customer with a backpack fitting, assisting me, and keeping an eye on two additional customers on the floor. Despite being clearly busy, she was calm, attentive, and intentional with each of us. She truly took the time to understand our individual needs and concerns. When I explained that I wanted to try the packs with added weight, she suggested going through a proper fitting to ensure the best ergonomic setup. While the Osprey fitting didn't go as planned Kira immediately shifted gears and offered an alternative option without hesitation. She was incredibly supportive, validating, and encouraging throughout the entire process. What could have been a disappointing experience turned into a positive one because of her empathy and professionalism. I cannot recommend her enough for anyone needing backpack fitting support or guidance. She went above and beyond -- truly exceptional customer service. Please give her a raise. She absolutely deserves it.

    Another trip in, another terrible customer service experience. There is no one available and one…read moremust search for assistance to open a fitting room. Employee - "Are you staring at me because you need a fitting room?" Me - "yes. It's not an efficient system." "It's not efficient for any of us!" Haha thanks for the help dude. I found everything on my own just fine. Sorry to bother you...

    Photos
    Storefront 9/22/25 looks brand new, very clean
    Storefront 9/22/25 looks brand new, very clean
    Front entrance
    Front entrance
    7/22/25 FYI. Exterior. Entrance

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    7/22/25 FYI. Exterior. Entrance
    Functional Health Nutrition & Fitness Consulting

    Functional Health Nutrition & Fitness Consulting

    5.0
    (16 reviews)
    4.9 mi

    Last October, when I turned 62 years old, I made the decision to finally prioritize my health, and…read morefinding Rebecca and the Unstoppable Health program was a game changer. Rebecca is so much more than a nutritionist--she became a coach, a sounding board, and someone I could genuinely open up to. She made it easy to talk through the harder, more personal challenges that come with changing habits, and I never felt judged. What really stood out is how realistic and sustainable her approach is. No extremes, no pressure--just steady progress that actually fits into everyday life. She helped me understand my patterns and build habits that I can stick with long term. I feel stronger, more energized, and more in control of my health than I have in a long time. I needed the accountability to make myself and my health the number one priority and Rebecca provided it 100%.

    I call myself "the problem child" when it comes to dealing with food plans, nutrition and health. I…read morehave been through the wringer with diets and body hatred. I started working with Rebecca because my blood sugar was creeping up and I just didn't feel good in my skin. Day by day we analyzed what I was eating, pin pointed my challenges and came up with strategies on dealing with not so healthy cravings and overeating. After a six month program, my blood sugar number plummeted to the point of needing to cut my insulin prescription in half!! Rebecca did this with me in a non-judgmental way. I hope to keep up these changes that I feel I can live with for the most part. Do yourself a favor and work with Rebecca if you want to understand how to be healthier.

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    Owner, Rebecca Hazelton
    Owner, Rebecca Hazelton
    Functional Health Nutrition & Fitness Consulting
    Functional Health Nutrition & Fitness Consulting

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    TCMTriSquad - healthcoach - Updated July 2026

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