I completely recommend this company. This was my first experience with the company and I came in to…read moresee if they could replace the battery on my Samsung book 12. Nicole was very informative and consulted with her boss to ensure the correct resolve. Because of the make, model and structure of the tablet they suggested that I talk to a samsung provider to receive a safer solution and to make the best decision on whether to repair or replace the device. Most importantly she gave me some great tips on trying a new charger to see if that would clear up the problem. I did follow that advice and sure enough it worked. Thank you so much for the customer care that you provided.

So it looks like I may be becoming addicted to Ace Computer. Today I spent money…read more I needed a monitor right away and Andrew brought me one right away and installed it. The prices were completely reasonable. If you aren't making them your go-to computer company you should. I shouldn't even stubbornly attempt doing any of this myself. Call Ace and save hours.

From the communication to the professionalism, everything is A1 here. I took in my 2013 iMac for a…read moreram upgrade. Not only did they have the best price, but also the fastest completion time. He used APPLE APPROVED material to re-seal the iMac which was not done by the previous "apple certified" repair shop. We also spoke about getting a custom PC built. Saw some of the work he was doing and was really impressed. Affordable work. Affordable builds. Yea... we think we just found our permanent home for all things PC and Mac.

Beware !!!!!!!!!!!!!! - I bought a Dell 9020 they listed on eBay. It arrived dead. They refuse to…read moredo anything about it. They are SCAMMERS.

I went into the Hampton location today to speak with someone about my tablet,Ms Ashley attended to…read moreme.She took pride and genuine concern about my problem.She looked and found out what it was with the tablet, fixed it.They made me feel like I should when I came to their business,I would highly recommend this company to anyone with a computer or phone, tablet problem, they're great.She even went about and beyond to help me get back some of my grandkids baby pics so I could download them to my tablet that was priceless . And trust me, this is the first review I ever wrote, so it's from the heart.

My experience with repair shop has been very unsatisfying. I initially traded in a laptop for…read moreanother from the shop. The following day, I had to return it because it was defective and unfixable. So, the owner gave me another laptop to replace that one. It is now 6 months later after getting it, I had to return that. He says that it needed more memory because he's the expert I followed his advise and paid additional money. Then upon calling him to get an update, he states that it might be a hard drive issue. I didn't get the laptop back same day as promised. Then he explains that it's a driver issue the updates from HP are not compatible with the laptop. He was unable to tell me year and model of the laptop. However, he says he has a fix for it. I pick up the laptop and the graphics are horrible and look very outdated. This has been most inconvenient as I work from home. I have essentially lost 2+ work days and have an outdated computer. Unacceptable!

I brought my Dell laptop to 1010Computers because it would not power on. After the repair, the…read morelaptop worked, but I later discovered it was running on a 128GB SSSTC SSD--a very small, low-end drive I never authorized or discussed with the shop. When I asked for clarification, the business stated they had diagnostic photos, hardware inventory screenshots, and a detailed report proving the SSD was already in the machine at the time of service. I requested copies multiple times. They did not provide a single photo, screenshot, or document. The customer portal they referenced contained only an invoice and the laptop's serial number. When I asked again for the documentation they claimed existed, the shop refused to send it and insisted they would no longer communicate in writing. They stated that any further discussion must take place only in person, which prevents any verifiable record. At no point did they provide the evidence needed to confirm their claims. My review is based entirely on written communication and the business's refusal to provide the diagnostic documentation they repeatedly referenced.

I bought a computer from this worthless place it worked for two weeks I guy who sold it to me told…read moreme that it was given to them and it was new well after two weeks it literally stopped working when I took it back to them they wanted me to pay them to just look at it so o said no why would I pay you when I've only had the thing for two weeks so I took it to another cc computer store when they took it apart they told me they found roach droppings and urine and they showed me what it looked like and they told me NO WAY this just happened so I took pictures I will be filing with the BBB and I encourage anyone else who has been scammed and lied to by this place to do the same I was told if I wanted to purchase another computer I could I asked the guy how stupid do you think I am im just supposed to throw over 250.00 out the window and he stood there with a dumb look on his face having them fix a system you have is one thing but if you purchase from them I GUARANTEE YOU WILL REGRET IT.

This is a company that really cares about taking care of people. I needed a cord for a gaming…read morecomputer. We left ours out of state. Rather than try to order it themselves and upcharge for it, they took the time to find the cord online and then sent me the link to get it myself. I really appreciated that and would trust these guys as an honest company. Thank you, PTC TECHS.

I was very pleased with PTC Techs. I'm a senior citizen with limited computer knowledge. Lance…read moreand his team got me all set up with a new computer, a refurbishment and update to my old computer and help with my tv. He was reliable, timely, very likeable and easy to talk to and work with. Lance will listen to you and help any way he can. Would use him again in a heartbeat.

I broke the camera lens on my iPhone, I went to several places to get the lens replaced, one wanted…read more$400 to replace the entire back glass. I called Fix You Phone left a message, Raul returned my call within the hour and set up an appointment to meet at 5pm. He replaced my lens for $53 bucks, he was highly professional and friendly. After speaking with Raul he is real reasonable with prices. I will return to Fix Your Phone for future repairs.

it is A1 quality work! Worth its weight and gold! Have…read morepatience with icon, iPhone, and iMac repair . Make your phone brand new again. I call him like I see'em, you can trust I wouldn't lie. Just be clear on when you need your phone.

When you call for services or walk in nobody is never there to help and when they do respond they…read moreask to give them 30 minutes to an hour to pull up & they sold me 2 broke screens I highly suggest you go somewhere else.

Always always available when I need their services. I feel like they value my business. They…read moresuggest alternatives if they cannot make a repair.

Came here because LifeLine was out of white screens. They did an amazing job & the service was…read moreawesome. This is my second time getting my screen fixed & they definitely take the cake. Totally worth it, my phone looks brand new. Thankful they got the job done quickly but also made it look good. Will definitely be using them in the future.