When you call in, you don't talk to the shop itself., you talk to a nationwide automated service…read more They transferred me twice and then hung up on me. I guess they don't want my business. If you're going to use an automated service instead of a human being, don't have a crappy one.

Brought my Crosstrek here on an insurance claim - front end damage from road debris. Grill, bumper,…read morehood were affected. These folks got my car back to me in 10 days and it looks terrific! They even found some work left undone by another shop (from a previous claim) and got it covered and repaired too. Couldn't have been easier - they worked directly with the claims adjuster. All I had to do was drop it off and pick it up a week and a half later. They will have my business as long as I live in this area.

Friendly and knowledgeable staff. They kept me updated through the whole process and did a…read morefantastic job. My car looks as good as new. Highly recommend!

I've had a great experience with Walt and Randy. They have been the primary vendor for collision…read morerepair for our dealership for about 2 years now. They get our work handled efficiently, the work is done right the first time (I can't remember an instance where it wasn't), and Walt stays personally involved in getting stuff done. Anyone with extensive experience with body shops will tell you that it is VERY rare for a dealership to have a generally positive feeling about their body shop, especially where time and QC are concerned. Thumbs up for the team at Cartech.

These guys are fantastic. It is nice to visit such a well run body shop. They get the job done. No…read morebs. High recommended

I stopped in to get a quote he asked if I had an appointment I said no. he said he wasn't…read moreinterested in my business . I told him He had just lost a customer and he said that he didn't care. If he doesn't care about loosing business I can just imagine the quality of his work.

My Acura RDX was hit in the rear by another vehicle. The Acura dealership recommended First Aid…read moreCollision as they are the only Acura certified repair shop in Asheville. I also had bad scrapes on the side. Philip and Amanda were amazing in communication about the status of my repairs. They dealt with my insurance company for me. And genuinely patient with all my concerns. My car looks like it did when I bought it from the dealership! I am so happy with their service and professionalism. Highly recommended.

This shop is absolute garbage. Had my car for 20 days and couldn't even put it together properly…read more Failed to reinstall bolts securing the front bumper cover to the front fenders, failed to install the fender liners properly (hanging down from the fenders), left sanding marks in the base coat so it looks like it was painted with a paint brush, failed to have the alignment done after being hit at the right front fender and wheel, and has yet to call me with a replacement right headlight after installing one that leaks (first attempt was to plastic weld the headlight brackets and it was completely crooked). If you value your car at all, take it elsewhere. I thought going to a local shop would be my best bet. Boy was I wrong. Nothing but cutting corners and excuses from them. They do not stand behind their work and does not honor their warranties.

I am genuinely impressed with Jason. I was referred to him by Subaru equity shield protection for a…read moredent. It took him not more than 40 minutes to fix it after scheduling an appointment. My car looks brand new again! Bring it on, car door dingers, I now have a place to go to fix my dents!

Visited the Dent Eraser in Hendersonville. Our car got clipped in the front fender by a bus and…read morescraped the paint on the fender and bumper as well as putting a wavy series of dimples in the fender. Auto body shop wanted north of $600 to repair. I had heard of Paintless Dent Removal but never tried it. So I called the Dent Eraser and Jason Hill, the owner, told me to meet him at 8 AM the next day. I drove in, he told me he could get it 97% out and quoted me a price. In 45 minutes he had done his magic on the fender and sanded and polished the scrapes out. The only tell tale is where the clear coat got chipped by the bus. Jason did a fantastic job, is very friendly and obviously highly skilled. He will tell you what the limits of his methods are. Try his service.

I was beyond pleased with the window tinting at IR Auto Solutions. It takes more than just people…read moreto commit to having a great product and creating a strong team. I was surprised by Zach's performance, knowledge, confidence and demeanor. I appreciated his honesty and integrity as well. Thanks to all of you, jr

Chris and his team are incredibly talented and efficient, didn't overcharge for my wife's sunstrip…read moreand she was in and out in under 20 minutes. Also a buddy had full paint correction and ceramic coat done and his corolla looked immaculate. 11/10 recommend. Thanks again, boys!

This place does great work. Immaculate, even. Had a fender bender and needed some body work, and…read morethe final product left my neighbor wondering if I had gotten a new car. They even took the time to detail the inside as well, and it looked amazing. The down side is a big one. It took FOREVER. And I mean forever. Weeks and weeks. Three and a half to be exact, to replace a bumper and hood. It was a toss up for me between five stars for the body work, and two stars for the time it took. So I settled on four. The place is great, just don't expect it to be FAST. George needs to do a better job with scheduling. I had a car that was drivable that I could have scheduled around the body work had I known it was going to take him more than three weeks for what other places had quoted as a five-day job.

I can't really say what kind of work they do there. I do know that George does not do the work…read morehimself. I was told 3 times when they would start my order. After the second time I decided if he told me another one it would be strike three and he is out. Well that happened. After holding my parts for 7 weeks I picked them up. He had not even started the job. This sort of treatment may pass for acceptable where he comes from in New York somewhere, but with me it is not. Good luck to any of you who decide to roll the dice with this guy. I know if I was in a rental car situation while he procrastinates with my job it would have become an ugly thing because an insurance company is not going to pay for that length of time. Oh, and I called to inquire about my job after exactly one month. The girl at the front desk said they would have it done by the end of the week. When I called the second time after waiting until the end of the week, they still had not started the job. And she told me not to call back. So, I didn't. I just waited two more week then picked up my parts. I can't remember being treated this shabby anywhere else in the Asheville area. BEWARE!