Our pups have been coming here for five years and they love it! They always get excited when we…read moreturn on Waterman Road: Play time! Tammy also always remembers the dog's names whenever I call for a reservation and say my name. She's truly an animal lover and really is attentive to their needs. This is an old fashioned sort of kennel. It has a series of fences around the property so the dogs can play in groups safely. Tammy is careful to keep the dogs in play groups that are appropriate for their size and temperament. The dogs stay in individual kennels in a large pole barn that is climate controlled, but doesn't have the other comforts of home. I never send any bed or anything, just their food. Our guys are always happy to see us, and they never have had any problems under Tammy's care. Your dog(s) will come home tired, and likely reeking of a weekend in the country. We always plan a bath as soon as we get home, which seems to disappoint them greatly. Dogs love to be stinky! I recommend this kennel for your dog's next vacation.

The owner was really nice until I had a complaint. I was really respectful about it as well because…read moreI like to help business owners improve on their businesses in anyway possible. I left my pup there for 4 days while I was on vacation. I came back to pick him up and he had a bite mark on his cheek. The groomer said it was a hot spot although my dog has had numerous of hot spots, he's never had them on his face and they've never looked like bloody sores. I took him home to unpack his bags to find mice droppings in his food. I called muddy paws and stated my concern and requested a refund for his food that was $50 a bag at petco. The owner was upset over the phone and told me to come back to receive a check in the amount of my pups dog food. I arrived, and the owner was rude to me. She stated that I should have already been aware of mice (although it was my first time there and she never stated over the phone that her facility had mice) I stated that it would have been better to notify paying customers of this issue. She later told me that me and my puppy weren't welcomed back and proceeded to block my number. This sucked because I'm sure my puppy had a great time with the other dogs there and I wouldn't have had an issue if she would have made me aware of the mice infestation they had before I dropped my pup off. I would have looked elsewhere for boarding services.

We love Prairie View and have trusted the doctors and vet techs with our pets for over 30 years…read more Dr Emmert and the vet tech, Cara answered all our questions and gave a thorough explanation of home care.

Absolutely no communication amongst staff. My dog received treatment to help ONE issue presented…read more Dr didn't do good exam at all only focused on the obvious. Extremely disappointed, called to question situation and rather than reschedule another appointment to address the other questions they offered a refund and recommended I go elsewhere. Clearly a clinic out to TAKE money while providing very little care. Nice actually doesn't compensate poor medical exam or care. My dog has a back issue, she needs some help, this "trained professional" never even watched her walk! That's not an exam for $78 prepaid , that's ROBBERY~ as well as showing NO COMPASSION for an animal. Interesting , call clinic, on hold 7 minutes, call back Dr says I call again I'm harassing them. How about YOU do YOUR job when charging for services, as the call is was only because you took money and did NOTHING. The office manage and vet both stated they'd refund cost of exam (as really full exam did not occur). The refund hasn't occurred 02SEP and I'm guessing it won't, as this Dr is arrogant and acts above law.

Money is of more importance then your pets welfare. I finally figured it out. Many missed…read morediagnosis, mistakes, givin and charged medicines and other unnecessary things. Sometimes I think they do just enough or a little less so you have to come back so they can charge you for another visit. So after 21years as a client I'm done

I wouldn't trust anyone more than Bethany. You can tell that the staff genuinely cares about the…read morepets. Dr. Miller is excellent and thorough!

I find this petsmart the messiest they always have inventory all over the isles that makes it hard…read moreto walk with ease but the prices of pet food are lower than Walmart. I had my dog bath, nail clipped brush teeth the works and the girl did a wonderful job cleaning my dogs eyes. I love the fact they also carry sea water fish Please hire more people to put your store organized thank you

My roommate and I love taking our dogs to get groomed here. The grooming staff is amazing. The…read morestore manager is not. My roommate's dog got hurt by a groomer, and when we spoke to him about it, he tried to play it off as something we might have done. He lied about calling back when the check came in and when we got it and requested that the groomer not work on either of our dogs, he commented about us needing to make sure not to schedule with that person. We were not happy. Thankfully the grooming manager made us feel better and made it right. She was amazing. The groomers overall are wonderful and accidents do happen. Not upset at all over that. Just wish the store manager knew how to talk to people. He was awful. The grooming team is amazing and their manager and the other managers and employees may roommate spoke with were helpful, understanding and went above and beyond to make it right. I can't say enough good things about them.

Leave our pugs here whenever we travel. Thank you for treating our "babies" like family. Thank you…read morefor keeping great records from our vet. We will continue our service with you!

We have been using Mr. Scott's Dog Resort for several years now and have been very pleased with the…read moreoverall experience. Staff here is very accommodating and reliable.

Nick takes really great care of our girls! They absolutely love to see Uncle. Nick! The kennel is…read moreclean and spacious and our dogs are allowed to stay together. He's the best!

I've been boarding with Shelly for years and highly highly recommend Shelly and her kennel!!! the…read morefirst time I visited to check out her facility I was astounded at how CLEAN the kennels were inside the building and the outside runs/area. very roomy and Shelly absolutely will take the best care of your pet. my shepherd was going through skin allergies and getting specific foods at specific feeding times. Shelly didn't hesitate one bit with the care routine needed and took her on runs every day. I also judge a kennel on how my dog reacts when we get out of the car... well no hesitation on my shepherd's part!!! she RAN to the gate, literally pulled me to get in there! Great people, very accommodating and easy to work with. Nice drive in the country!