We have been using Team Clean and Hauling for a year now. We had some problems with accurate pick ups and swap of the roll-off container early in our relationship, but there has been a tremendous change. I can email to schedule the swap and service is there before I know it. I appreciate the fact that the owner, Matt, took time to identify the issue and resolved it. I do recommend this service because they are a family business that is doing the right thing for their customers. Fairly priced service, lots of options for the needs read more

DO NOT USE THIS COMPANY!!!! Their truck leaked HUGE amounts of oil on my driveway pavers and in front on my house. THEY ABSOLUTELY REFUSE to clean it up. The oil stains in front of my property are absolutely HORRIFIC! read more

Great service did everything on line and my dumpster was dropped off at the correct location on TIME!. They picked it up on time as well and hauled it away. We received a great price also. Thank you Team Clean and Haul we will use you again. read more

Shite service. Dumpster won't show up on time or at all. Nobody follows up. They'll tell you yes to a day. Then it won't come. Also you have to print and fill out forms? No docusign or payment links. Really annoying read more

Buyer beware! Stay away or prepare to be angry, anxious, and miserable. Not only did they miss their promised delivery time frame, they delivered a dumpster that was NOT EMPTY (see pictures), and picked it up a day late. This "discounted" deal ended up costing me so much more in wasted time, grief, and money (hired help doesn't hang out for free when the dumpster is not there for them to fill). I wish I had never found these guys. I wish I could go back in time and pick a different company. Here's the story: I contracted with Liberty Dumpster Rental for a 15 yard dumpster to clear out a property that was being listed for sale in 3 days. This company brokers the dumpster from Team Clean and Haul. They assured me it would be delivered next day between 6 am and 12 pm, and picked up the following day during that same time frame. The price looked good, and they assured me they can meet my time line. So, I rented the dumpster and hired some helpers to do the work at the property. Next day, 12 noon came and went. No dumpster. I called them and they said they'll get back to me with an update. An hour later, no update. I called them again and they said they'll check with "dispatch". It's now 2:30 pm. No updates, no dumpster. I call them a 3rd time and while I'm on the phone with them, the dumpster truck shows up. Just when I start to think this can't get worse... I notice the dumpster is not empty. I show it to the driver and he says "Oops, I guess I didn't check it when I picked it up." I'm in a jam at this point. I need the dumpster now b/c I have 3 people just hanging around waiting for this thing. So I tell the driver to leave the dumpster despite the garbage taking up space in it. Long story short, we finish at 10 pm instead of 6 pm. It has now cost me an extra $300. I send them a message that night to remind them that the dumpster is scheduled to be picked up between 6 am and 12 noon the next day, that I have other people lined up to work on the house, and that if the dumpster is not gone by the time they promised, it will be catastrophic. Next day, the people I had hired to work on the house show up at 2:45 pm. The dumpster is still there! I call Liberty and they tell me they've emailed the "dispatch" about this yesterday and that they'll check and let me know. So much for taking responsibility for promises made... let's just email "dispatch" and forget about it. An hour and 4 more phone calls (plus $350 in fees for the vendor to just sit around and wait for the dumpster to be removed), they relay a message from the owner of the Clean & Haul company that "there are no drivers so we'll just pick it up tomorrow." Zero regard for the impact this will have on me. Despite my explaining the situation, the expenses I've incurred so far, and the problems I'll have to deal with now that I have to push the house's listing date. No offer to compensate me for the dumpster that was not empty and late. Nothing. In the end, they removed the dumpster the next day. I had to reschedule the listing and quite possibly lost a bunch of homebuyers, spent an extra $650 in vendor fees, and spent two days angry and miserable. Do yourself a favor and take your business elsewhere. read more

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I would give them 0 star if possible. I rented a 20 yd dumpster. No construction material, concrete, etc. was dumped. I was charged for a total of 5.07 tons (2 tons included and 3.07 tons in excess). It seemed like an error. When I asked for a scale ticket to confirm the weight, I was provided a hand written paper prepared by the same company with the overall weight of EXACT 36,000 lbs (- tare of course). When I probed further, because it seemed all phony, I was told it was processed at their own yard and it was a valid scale ticket. Stay away from this business. read more

********NEVER USE THIS COMPANY ********, also called 2 Junk It Never in my life have I had so much difficulty trying to get a company to fix their mistake. It began with the delivery of a 10-yard dumpster when we were contracted and paid for a 15-yard dumpster. We were told it would arrive after noon on a Saturday, so at 10 am we ran to Home Depot. Also, we were told that we would be called prior to delivery, which neither happened. I tried calling to phone the company before they closed on that Saturday and the calls were going to voicemail, so I left two voicemails. By Monday evening I called because no one phoned me and the owner answered and tried to assure me that they delivered a 15-yard dumpster. My wife took pictures and sent them to his cell phone as he suggested with no response. The next day, all of my calls were going straight to voicemail, so I emailed and finally called from my employer numbers which the call was answered. I explained the situation and was told the owner was busy but would contact me later. This did not happen. We became frustrated because we reduced the amount of trash due to the limited size. Upon pickup of the dumpster, the driver encountered my wife and She laid into him about their customer service to which he called the office and gave the phone to my wife. I left out that they blocked her number too. The office manager Susan acted like she knew nothing of the situation even though I talked to her and emailed her. She phoned me and was upset that I was not my wife. I told her I was the one contracted. She refunded $50. Wow! NEVER USE THIS COMPANY read more

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We had trash services with this company for almost two years and have had so many problems with skipped services. The customer service representative is extremely unprofessional, rude, condescending, disrespectful and argumentative. He told us our missed service was due to being "on the naughty list" for non-payment. I proved it actually cleared on time weeks before. We called to cancel our service and request pick up of the dumpster and his response was "Nope, we won't be picking it up. There's a contract." Rather than "I can arrange that. You are under contract, let me get the details for you." It's literally that easy. This is just a portion of our ridiculous interaction with their customer service rep. With customer service like theirs, it's a miracle that they have any customers at all. read more

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I would not recommend this company. They recently did a job at our neighbors house and their truck damaged our property. I spoke several times with "Jim" (who is a salesperson) and tried to email and make MULTIPLE phones calls to the owner Matt Howard. Left messages with ZERO response to have them fix the damage they caused. -Matt read more

Team Clean and Haul is a great company to work with! Their prices are reasonable and they are quick to get what you need to your property, and very responsive on pickup. I have used them several times now and will continue to do business with team cleaning hall! read more

LIARS!!!! They disconnect their phones to avoid customer complaints. SUE THEM!!!! I will help will all legal issues ANYONE has with this company. Promised delivery, ooops they didnt send docs so cant deliver even though past CUSTOMER!!! Cost me over $1,000 this time $2,000 last time paying workers standing around waiting for something NOT coming. I had to call them for days!!! I will sue to recover. J. 480-444-6177 Also watch for website (we own ISP) a website WILL be posted to present the truth. We will garner their position on google and replace with our site. LIARS!!!! Greg, I called you refuse to take my call. Today ONLY. read more

Team Clean and Haul - Portable Toilet Services Near Me - Phoenix, Arizona

I had a great experience with Team Clean and Haul. I found their number online and found their quote for a 30 cubic feet dumpster to dispose of my tile and sheetrock from my home remodel to be significantly less than their competitors. Plus, I got to keep it for 2 weeks, as opposed to just 1 week, or 10 days, with others. Also, the weight limit was a higher threshold, and the penalty for going over was less than the other 4-5 places that gave me quotes. After an email mix-up, I hadn't received a confirmation email with the agreement to sign and send back in by the drop off day, but I called and the staff apologized, resent the confirmation, and were still able to arrange on-time delivery that day. I was able to schedule drop off and pickup as I needed, and the drivers were timely and professional. I did call a week before pickup to make sure I didn't go over the allotted 2 weeks. The dumpster was in good shape (for a dumpster), and the driver maneuvered it right into the corner where I wanted it. Would use them again with no hesitation. read more

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We used team clean for a demolition project in a residential area, we asked to rent a container for 2 weeks and it took them 2 1/2 months to get back in touch with my company from being negligent of their own container. Not only that, but mr. Jim or whatever the f*** his name is charged my company without notice. Never rent a container from these bozos they're the most irresponsible motherf***ers I've dealt with. read more

Terrible experience. Quoted delivery on a tues.--then 10+ phone calls emails later, I was still waiting for dumpster delivery a day later. They delivered to wrong address (admitted it was drivers error) and wouldn't / couldn't move it to correct address for over 24 hrs later No offer to credit or discount, just a lot of failed promises. Use a more reputable Co. read more

Rented a dumpster and specified in the rental reservation, to please DO NOT place the dumpster in the driveway. Well, guess where they delivered the dumpster when I wasn't there, the driveway. The reason I needed to keep the driveway clear was for a 5 ton gravel delivery that needed to dump on the driveway. Because of the dumpster being in the way, the gravel company had to reschedule the delivery and charged me an additional $50 re-delivery fee. I spoke to Team Clean and Haul and they agreed they made the mistake on delivery and would reimburse me the $50 fee. After numerous calls and emails, they never did follow through. The $50 was never reimbursed. Follow through is huge for me, and their lack of follow through was a disappointment. When others have asked for recommendations for dumpsters, I cannot recommend Team Clean, because if an issue arises, I am not confident their team will follow through in resolving it. read more

So the reason that I am writing this review is because of the appalling customer service at Team Clean and Haul. So I came home last night to a semi-truck sided dumpster blocking my driveway. Did I order a dumpster you ask? I sure didn't. I have no idea where it came from. I knocked on my neighbor's doors and no one seems to know anything about it. (I mean shouldn't someone have to sign for this or something) I find a number on the side of the dumpster and give them a call. I leave 2 voicemails saying that it is an emergency and I need someone to call me back immediately as I am having people over tomorrow for Halloween. I gave all my contact info, the dumpster serial number and where the dumpster is located. Did I get a call back? I sure didn't. So I called them. I called at 7am, 10:30am, and again at 1:30am. Each time they told me that they would look into the matter and call me back immediately. They did NOT call me back! Each time I called they got more and more rude and condescending. So at 3pm Evelyn finally tell me that they will have the dumpster moved today. She is very rude and short and does not give any sort of time frame. I called them one final time to see if we could have them get the move rushed as it is Halloween and I am concerned about the children safety who will be trick or treating after dark. I didn't get the name of the person I talked to that final time, but she was so rude and did not seem to care about me or the children that would be trick or treating. She just said that the drivers get off at 8pm so it will before that. I am appalled by the rude condescending employees and I am not surprised that they only have 2 1/2 star on Yelp. They deserve the lowest score possible. I will never use their service and I will never recommend them to anyone. I urge you to do the same. read more

Team Clean and Haul - Dumpster in front of my driveway! - Portable Toilet Services Near Me - Phoenix, Arizona

This company does not return calls and does not pick up the dumpster when you order it picked up! My client called the company to have a dumpster delivered and requested a pick up 3 days later, it was confirmed and yet never picked up. As their agent who's attempting to get the property on the market I called on my clients behalf 3 times in one day requesting a call back, giving the property address, my phone number and the day (three days prior) when it was supposed to be picked up. They never called me back. They never called my client and looks like I'll be driving out there again tomorrow to see if they did their job. If you're looking for a reliable company to deliver a dumpster and pick it up- DO NOT CALL Team Clean and Haul- they do not deliver what they say. T read more

Excellent service. I will be doing business again in the future. Thank you for the container service you provide. Makes clean up on the jobsite much easier. read more

I am a Small business owner here in Phx Az I own and operate J.AND.J TREE CARE SERVICES, I was shopping for roll off dumpsters and found Team clean and haul to have the best prices and times that fit my needs! They are now the only service I will use.. I give 4 stars because I don't like giving 5 stars til I use a service more.. There customer service was very helpful and knowledgeable, and walked me through the process. Ty you for you get service.. read more

Team Clean and Haul - Portable Toilet Services Near Me - Phoenix, Arizona

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Team Clean and Haul was great, the driver was professional and took extra care of the items on my property that made for a difficult placement on the dumpster. I would use them again any time! Thank you TCH! read more

Not recommended! We scheduled a dumpster that was supposed to be dropped off after a certain time. Even though this got confirmed we received phone call two hours ahead of schedule that the can is already on site. When advising the lady on the phone that it was communicated that we can only operate at a certain time ended up in a snappy response. Once the can got picket up we noticed a extra charge for over $160 that wasn't communicated. Weeks later we received a call that there is still an outstanding balance of around $160. Apparently there is n system or supervision in this company and the attic makes me wonder how they survive in business. No good! read more

do not do business with them, they are horrible biggest mistake i made. i got them back in august and they have never picked up the trash on time maybe 2 or 3 times, its been 3months already. its friday today iv been trying to cancel my contract with them since monday and they yet still haven't contacted me about it. i speak with jim all the time, never calls me back like he says he is. i'm not sure who in the world susana is but she clearly dose not care about her customers whats so ever. there are better company's with better customer serves and prices. read more

Team Clean and Haul was recommended to me by a contractor with whom I have frequently worked. I needed a dumpster on short notice. I called in the morning and it was delivered that afternoon. The placement needed to be precise due to property line issues and it was perfect on the first try. The phone staff was very friendly as was the driver and more than once I was told how much my business was appreciated. Very good bunch. read more

This company is terrible! They have caused us nothing but grief! Called on Monday morning to have them pick up the dumpster and it's now Thursday and two rain storms later. Now trying to say we overfilled the dumpster and they can't haul it away because it's too heavy. Umm, it's too heavy because it's rained twice and the soil is wet due to them not picking it up 3 days ago when they were asked to. Ridiculous! DO NOT USE THIS COMPANY! read more

This has been a horrible experience. I asked for pricing for 1 week. When given, I accepted and it was delivered 1 day later. 7 weeks later I still have it. No call on their part ever to check on this. I didn't write down their number and have not been able to find them until it was suggested to me to try my bank records. Called and now they are telling me it was my responsibility to call for pick up. No! I agreed to a time frame when ordered! $11 per day over-I am appalled. Is this how you do business? Hope you don't get a call from a customer and let the charges rack up? My terms have been fulfilled and anything more is unacceptable. I've been in and out of the hospital and this stress is uncalled for. I'm not asking for a refund as of yet, just want it picked up please! read more

I've used Team Clean and Haul twice in the past 2 months, and I found their prices to be great and their drivers to be really easy to work with. The dumpsters were delivered and picked up on time. read more

Horrible customer service, rude, and attention to scheduling. Was supposed to have a dumpster dropped off on the 30th, had to call them on the 1st to have them deliver it. Called 13 days later to have them pick up on the 14th day. They didn't end up picking up till the 21st day. Called several times and left voicemails and never got a return call back. Called afternoon of the 21st day to confirm pick up. Lady was rude said they had already picked it up the week before. Come to find out they had picked it up 2 hours prior to the phone conversation. Extremely rude highly do not recommend. Plenty of other great companies with better customer satisfaction and great prices on dumpster's in The Valley. read more

This place is great! I have worked with them for 3 years now and have rented many dumpsters. They are great and dependable and are quick problem solvers, they do not deserve anything less than 5 stars! read more

I was very happy with their service. I enjoyed talking with the driver that delivered the dumpster, Jessie. Thanks you.

I would not recommend this company! Deceitful tactics - you are being charged if exceeding the 30 mile radius however they do not tell you their location or the starting point, nor it is mentioned anywhere in the contract. Initially I provided pick up address in Anthem and was quoted $310, when bill comes it is $338 - that's because I was over the 30 mile threshold, I was told. I believe earth must have stretched out between my initial call and the final bill. I was also charged FUEL RECOVERY FEES, applicable when fuel reaches $4/gal and above - IMAGINE THAT! Fuel is a little over $2/gal. After complaining about it I was promised a refund. Guess what happened? It never happened (as expected). Had to email again, and again and eventually it was honored. The whole experience was hell, left voice messages, nobody would call back and so on. I'm sure there must be other companies that are not perfect but more reliable. Driver however was professional, kudos to him! read more

Team Clean and Haul did a great job. They showed up on time. They took the time needed to make sure they didn't damage anything while using heavy equipment. They asked questions to clearly understand my expectations. They far exceeded my expectations, and I would definitely use them again. read more

A bit surprised of a couple of the other reviews as I had a GREAT experience with this company. Prompt, professional and great service. Driver gave me his personal cell to ensure pick was timely. Driver went as far as assisting me with throwing some heavier items in as I was working alone.Really helped out in a pinch. Reasonable prices. Definitely use them again and recommend. read more

BEWARE DO NOT USE THIS COMPANY!!!! Scheduled a dumpster one week in advance. Waited all day and never showed!!! Called office several times asking to give an approx time and the office would just say I'll have the driver call you. Never received a call from driver. I had workers schedule to fill the dumpster and wasted an entire day. They were a no show!!!!! Company is horrible. Poor customer service. They wasted my time and money. I had also heard from a neighbor they did the same thing to them. STAY AWAY..... read more

I have used Team Clean and Haul many times in the past and have found them to be efficient and helpful in helping me decide what size dumpster to get. I even had them come out and remove some construction materials from our back yard at one time and they did a fantastic job!! I will always use them when I need a dumpster. read more

Very disappointed in this company. Called on a Friday around 12 PM and was told a dumpster would be delivered to a job site. They emailed over all paperwork right away, and I returned RIGHT AWAY. Here it is Monday, the dumpster was never delivered, and they never called to explain or reschedule. I call to make sure we are not charged and it is not going to be delivered whenever they decided to. The woman I spoke to seemed very careless. She said that I called in AFTER HOURS (I called around 12 noon) , and in order to guarantee same day delivery, the call needs to be received before 11 AM....... even though I did confirm with her that it would be delivered same day.. NEEDLESS TO SAY, do not use this company. there are many other dumpster and haul off companies in the Valley that are much more reliable. Even if you are in a time crunch as I was, it may just be better to wait for another company to become available. read more

I am the customer that Debbie refers to. I called several times, never receiving a call back. The dumpster was supposed to be picked up on a Fri, that didn't happen. I called many times Sat, finally someone picked up (quite annoyed, I might add) and I was informed that they had no drivers on Sat and the dumpster would be picked up on Mon. I was already back in California so I have no idea when it was FINALLY picked up. As our Real Estate Agent, Debbie was overseeing all business while we were away. Regardless of who's name was on the contract, good customer service would have warranted a return call. And, as I expressed in the messages I left on Team Cleans voicemail, WE could not begin showing the house with a dumpster in the driveway. If Team Clean would have JUST RETURNED A SINGLE CALL and kindly explained the situation, it would have been easier to overlook their tardiness and they would not have been given a negative review. read more