Denise Campanelli is a super-star! She stuck with us and showed us tons of different properties all over the county and helped us find a place we feel truly at home in. I highly recommend Team Laguna, especially Denise!! read more

Amazing team and they get the job done professionally and amazingly well. If you're going to either rent or move, you should use Team Laguna. read more

I wanted to write an updated review regarding an experience I had working with the Laguna Team, specifically Danielle Purcell. I truly believe that situations can become convoluted and there is always two sides to every story. Bottom line, regardless of the negative reviews, including one that I had left previously but decided to erase, Danielle is someone with integrity and strives to always do what is right. When you have one owner that generates as much business as she does, it can be very hard to please and keep everyone happy. I found that once I was able to have direct interaction with Danielle, she was kind, caring, and wanted to ensure all of my concerns were addressed. After working with Danielle I have the utmost respect for her and all that she professionally manages on a daily basis. We are all human and have to cut each other some slack in this world. read more

Team Laguna helped me find a rental when relocating to Laguna Beach and then after a year of renting, are now helping me find my permanent home to buy. The experience has far exceeded my expectations. Dusty has gone above and beyond to ensure that we find our dream home. If your looking in the South Orange County area, Team Laguna is really the best. read more

Stephanie was great!! From my first contact with her she immediately provided me a list of all rental properties that fit my budget. From there we scheduled a day to view all of them. She was very responsive and helpful throughout the whole process. I just moved into my new apartment in laguna thanks to her help. She also helped with some local tips and such. I would recommend them for finding an apartment in the area. read more

I've worked with several realtors over the years and have never been impressed until now. Jacqueline is great at what she does. She consistently follows up and follows through--and everything is done with a quick turnaround time. Jacqueline is also very friendly and understanding, it was a pleasure working with her. Thank you! read more

Team Laguna is a strong core of people- I met one of their newest stars, Dusty a couple years ago through his yoga instructing, and when I was looking for a rental in Laguna beach a couple months ago, I couldn't find anything within my price range but he constantly kept me updated as things were opening up-- even after I decided to relocate to irvine. dusty let me know recently of something that was opening up by main beach, even though I was already 120% settled in irvine he simply suggested I come check it out..... Low and behold my movers are scheduled for Tuesday. A genuinely nice guy who wants you to make the best decision! read more

Dani and her team is Top Notch.... they have worked with my family for over 20 years.... they always go above and beyond with service.

I have had the extreme pleasure to have worked with Team Laguna Danielle and her staff were the most effective , efficient and professional people I have ever dealt with. When Danielle listed my home, she treated it as if it were her own.She was present at every showing and understood how stressful selling a house can be, and showed the up most respect to me and my home. She has an uncanny ability to connect the right buyer to the right house I will continue to work with Team Laguna in all future tranactions and highly recommend them Kathy A read more

Danielle knows her business well. My husband and I sold our home last year and it was the easiest real estate transaction we've ever had. Dusty is our realtor and he is beyond amazing! These are trust worthy people with experience and knowledge. I look forward to working with them again. They work hard for their clients and that means a lot these days. Thanks Danielle and Dusty read more

Amazing team they have here at Laguna. Great people found us the house of our dreams within days. Couldn't be happier thanks guys. You have gained me as a repeat customer for years to come. read more

DUSTY IS YOUR GUY!!! Dusty was insanely patience, well informed and extremely professional. My husband and I are a bit particular and worked with Dusty for a over 5 months. He never seemed disturbed with our inconclusive behavior. He just continued to plug along and send me up-to-date rental listings. Thanks Dusty! read more

Loved working with Team Laguna ! Loved the fact that it's a personable / boutique like realty office that supports the local community. Have had bad experiences working with "corporate" real estate offices , but Team Laguna was different and exceptional . I worked with Dusty who was prompt and informative , I think he really helped me get the best deal in town ! read more

I personally deal with dani on a daily basis, "per-approving" clients as well as going over interest rates and market conditions. I believe in Dani and her Team and refer her to all friends, family and business associates whenever I can. I use her personally as well and ALWAYS am impressed at her professionalism and attitude to make sure all works out for ALL parties involved. Keep up the good work Dani and Team!! NO clue why anyone would say anything but POSITIVE things about you.... You are the BEST! Julie S. read more

Team Laguna has helped me obtain 8 different residential properties and various office spaces over the last 6 years. Laura Baptista Dani Purcell and Dusty are amazing agents and their team is really dedicated to delivering great customer service. I could never have found what I was looking for without their efforts and they have gone above and beyond to help me. Thank you guys!!!!! read more

I have been meaning to write this review for a few years, but I let it go because I figured there were already enough people warning consumers on yelp about Danielle Prucelle's unethical practices. But now as a home owner, I feel it is my duty to explain why I would never sell my home with her, buy from her, or rent a property with her in the future. Danielle misrepresented specific details of the property I rented from her. She claimed that items would be fixed when they weren't. When it came back to the contract she claimed it was rented "as is". I even did a walk thru w her, but when I didn't use the oven for a couple weeks after I started renting it, she claimed that I rented it that way and it was rented "as is" so there was nothing she would do to fix it. A working oven is pretty important, but she yelled at me (no exaggeration) and said "stop trying to get free rent!" I mean really? How insulting. It's a shame too because recently I was going to buy a property but she was the listing agent so I didn't put an offer in. How can I trust her when buying when I can't even trust her when renting? Do what you want as a tenant or a buyer or a seller, but understand that you are making a deal with the devil and you will regret it. read more

Great real estate office, supper responsive agents. Really enjoyed working with Danielle, she is such a fun agent, never a dull moment with her. read more

"THE NUMBER ONE REALTOR IN LAGUNA BEACH"???!!!! How the H*LL did that happen??? Danielle, the owner, was very very rude and will not let you speak a sentence without talking over you. Then she assumed that I! had an attitude and a "chip on my shoulder"? Hey lady, I was just calling to book the multi-million property and YOU were giving me! attitude???? Well our vacation is not worth giving you the business! We are perfectly happy staying home rather than give YOU the business. You said you've NEVER had a complaint and didn't want me to be the first one? Well, here is your "FIRST" complaint! And it will follow you b/c, unlike you, Yelp, is a reputable company and you can't call to delete this complaint as I am sure you'd like to. I will warn our friends, family and patients about your business practices and will be sure to refer them elsewhere! Your staff, on the other hand, is stellar and led me to the point of booking. Kate and Kelly were very helpful, knowledgeable, and informative. It seems it is because of THESE "ASSISTANTS" of yours that your the #1 agent. Great job Kate and Kelly, it's too bad your boss is so unprofessional that she LOST business for you, business that you worked hard to get. It's so unfortunate. read more

Just wanted to post an update since the owner of Team Laguna stated that I just wanted to break my lease and was a bad tenant. I did miss the court hearing because the court sent the papers to the address of the rental (at least not to my location because I never received them). Clearly I would not have filed if I did not intend to show up. Unfortunately there are no laws on ethics or how to treat people so Team Laguna cannot be held accountable by courts, only by the people who have dealt with them -- thank you Yelp. I was very friendly with the property owner and she will confirm that. I left the property in perfect condition. I was a great tenant for the time I was there. I also had to double pay and rented at various hotels during the time I was paying for the property through Team Laguna and ultimately ended up at In Vogue Laguna during the same time at a much higher rate. But I was happy to pay more to be comfortable. In Vogue has wonderful property manager who knows how to treat people. I would not have paid in multiple locations at the same time if I was someone who was just trying to break a lease. There is no easy way to get money back on a rental when you've already paid and when you are a busy person its almost impossible... we all know that. The fact that I walked away from the location after only a few days, to pay $600 more per month at another location about 2 blocks away, should be enough proof in itself that this was a serious issue and the property was not livable. From her response you can see Team Laguna likes to misrepresent facts. You can see her attitude in her response is that I broke the rules. Basically "you signed a lease, tough luck, even though we lied to you, you have to pay". I wrote off the money as a loss and bad business decision. read more

YOUR WORST NIGHTMARE!!! DO NOT RENT FROM THEM!! If only I would have been warned before renting from Team Laguna.... a horrific and life changing experience. The team themselves are infamous around Laguna for taking advantage of renters. Not only was the initial experience with Danielle Purcell a red flag, but the inability for this management team to take care of the property itself. My home was infested with cockroaches and needed an endless amount of repairs that were never taken care of. Upon moving out and having hired a professional cleaning service to come in to make the final sweep of the place, Team Laguna immediately responded with an endless list of INSANE demands, including outside window cleaning, carpet replacement, professional painters and so on. Even after hiring a second professional cleaner they continued to demand excessive cleaning/repairs until it came down to legality becoming involved. They intend on having you pay for all necessary updates in order to turn the property over to the next renter, THIS IS ILLEGAL IN THE STATE OF CALIFORNIA. I was warned by a handful of neighbors and locals about how terrible Team Laguna is, I only wish I would have read all of the horrible reviews listed on here before having to go through this hell. read more

Dani and Team Laguna SAVE YOURSELF A HEADACHE STAY AWAY! I own a house in Laguna Beach and wanted to rent the house for a couple of years due to a move out of state. We bought into the line about being the biggest rental agent in Laguna. Well the experience was one that I will never forget. Dani brought us a client that she said was extremely qualified and wanted the property immediately. We were not ready to vacate yet but Dani said we needed to get out without delay. The other item was that Dani said the client was wealthy and would pay 6 months in advance and that she had his check for the 6 month prepayment. So Dani insisted that we let this person lease the property and get them in right away. Well the story gets better, Dani brought the client through the house while my wife was there, and my wife thought that something was off after she met the client. My wife googled the person that was listed on the lease that Dani had submitted with the application. We wanted to try and confirm their identity. It was obvious to my wife as soon as she located the person on google that it was not the same person in other words this person was a complete fraud. My wife asked Dani for more details about the check. It turned out that Dani had neglected to mention that the person told her the funds would not be available for a couple of days due to a million dollar deposit being held up by the bank. Then upon checking further the person listed addresses that were completely false and lied on the application. Dani had done no due diligence or checked on any information about the persons background information that had been submitted. Yet she was willing to force us to leave our house early so she could let this person in our house. THAT WAS A CLOSE CALL THAT WOULD HAVE BEEN A DISASTER IF DANI WAS LEFT UNCHECKED. SO WE STOPPED THE WHOLE DEAL AND TOLD DANI THAT WE WERE DISAPPOINTED WITH WHAT HAPPENED. She did give us an apology which believe me is not the norm for Dani. Turn the page and we let Dani try one more time to rent the house. OUR MISTAKE!! NEXT STORY TO FOLLOW! We finished our relocation and Dani called us with the good news that she has found a new renter. Dani said that this person is a wonderful person that she has rented to him previously. The lease agreement stated that the house was fully furnished and that no pets were allowed. The person had stated in his application that he was divorced and he would be occupying the house on his own and that he would have one 10 yr old child visiting on weekends. Well the story changed the day he moved into the house. The day he moved in he had movers removing all of our furniture and belongings. The only way we found this out was because our neighbor called because the moving vans were blocking their driveway and they had asked them to move and they had refused. Good neighbor policy not part of the renters concerns apparently. The next chapter followed within two day when our neighbors complained about teenage kids partying and making noise late at night. I called the renter about the situation and he denied any knowledge of problems. We soon found out that not only were there 3 kids living in the house but he also had moved in his girl friend that owned multiple dogs. At this point I called Dani to get her to help resolve the problem and rewrite the contract to reflect the actual property usage and occupancy as well as to have a dog deposit due to potential extra property damage. Well the end result is that Dani say we are being unreasonable and that she will not represent us any further. So before we are one month into the new lease agreement Dani walks away and leaves us with no representation and keeps the $4,000.00 fee she charged for renting and managing the property. So we are left to do long distance communications with the renter to try and work through the problems. In the end we decided to try and work through the problems since we did not have anyone in Laguna to represent us. The story gets worse as time goes on with complaints from the neighbors and the final draw was when the association wrote us a letter complaining about the teenagers partying drinking, doing drugs cursing at the neighbors and the security. We had to finally evict the tenant. Between the damages done by the renter and the items taken upon move out it cost us over $8,000.00. It finally turns out that other people tell us after we evict the tenant that they know other people that were neighbors from their previous rental homes. They said that the police we always being called. We also found out that our house had been turned into the party/ drug house for teenagers since the dad was never around. THANKS FOR THE GREAT TENANT DANI! AGAIN NICE DO DILIGENCE AND FOLLOW UP WITH THE PROBLEMS THAT YOU CREATED! SO IN CLOSING DO NOT TRUST OR BELIEVE ANYTHING DANI SAYS IT WILL COST YOU BOTH TIME AND MONEY! read more

My family and I have rented a few properties from Team Laguna for almost 15 years and I wouldn't trust any other company with our real estate needs. I recently moved back to town and needed a place asap. Kate(Keast) found me the most adorable little cottage that checked off everything on my wish list. I gave her an almost impossible timeline to work with but she still managed to perform a small miracle by making sure the place was spotless, freshly painted with all appliances & fixtures upgraded all within a week's notice. Kate always kept a warm, friendly attitude no matter how many times I called or dropped by her office. She obviously has the patience of a saint! :-) I didn't rent a million-dollar house but the personal attention & sense of importance Kate afforded me is why I tell everyone to call Team Laguna as they embark on their rental search or house-buying journey. read more

I can't thank Team Laguna enough for their impeccable service. I previously worked with another company in hopes to find me the perfect apartment in Laguna but unfortunately was not successful and was near to giving up hope but once I teamed up with Danielle, she practically immediately found me the perfect housing. Thank you so much Danielle, I am so so happy I found your company!! Also big thank you to Zach for being knowledgable and prompt with answering all my (possibly excessive) questions. Hands down 5 star service all around. read more

My husband and I are relocating to Laguna Beach from New York City, and we were at a complete loss to find a long term rental that fit all of our requirements (we had a lot!). However, then we met Denise Campanelli from Team Laguna, who is our version of 'Wonder Woman.' Once we looped her into the process, everything became incredibly easy. She helped us find rentals that suited our needs and guided us away from those that weren't appropriate. It made the entire search process easy and efficient. However, once we signed the lease, she still didn't abandon us! We were able to reach her on the phone at all times, and she dealt efficiently with all of our needs: measuring the rooms, asking the landlord to repaint a few walls, insisting on professional carpet cleaning, etc. Denise was such a great help during this moving process, and she made the entire rental process incredibly easy for us. We had a great experience with Denise and Team Laguna and would highly recommend them! read more

My first experience with Team Laguna was with Dustin Facinelli-Janisch. I was looking for a rental to cover us while we were looking to buy a home. Since I was from out of town, Dusty visited all the properties I was interested in and made video's for us, so we could really see what was being offered. I quickly felt comfortable with Dusty, he is such a sweetheart, and will do anything to help you. Dusty is amazing, i would recommend him for anything you need in Real Estate. He really knows the area and has the best customer service skills, you won't be disapointed. read more

I have worked with a few real estate agents in the past and Madison at team Laguna is the most professional agent I have worked with. She is always prompt and goes out of her way to help. She also seems very knowledgeable in regard to the local market. Not just Laguna Beach but the surrounding cities as well. I will definitely be referring friends and family to Madison and Team Laguna. read more

Worked with Danielle and Kate to find a new place to rent. Within a week Kate found a great place that met our needs / parameters. The whole experience was fast easy and painless. Their office staff was also friendly when I went into the office a few times. Would use them again. read more

Best company to deal with. We rented a house for a week last Sept on the beach. It was a great place and a wonderful vacation. Everything was perfect. Very professional and easy towork with!!! read more

I have just had the best experience working with Team Laguna, and especially Bobby Coe! I needed a new place to move into quickly to start a new job. I was out of town (all the way in the east coast) when I needed to make this happen. I found an amazing apartment on line posted by Team Laguna and wanted to lease it (sight unseen other than a few photos). Bobby went to the property and made a personalized video for me. He helped me navigate the application process and went above and beyond to help me gather what I needed to secure such a special place quickly. I don't know Laguna that well and he told me about all kinds of local places and gave me info about the neighborhood. With a 3 hour time difference, never meeting in person, under a tough time deadline, and all the other challenges I brought to the table for a realtor, Bobby really came through for me with flying colors. I would recommend Team Laguna and definitely Bobby Coe for any real estate needs! Yay!!!! Go Team Laguna! read more

Mike from Team Laguna was by far the best agent we have worked with since we moved out to California. He planned a whole morning of showings, had everything lined up and was totally organized. We have had the most frustrating experiences with real estate people not calling us back, not showing up, or showing us stuff that didn't even match our criteria. Mike was like the answer to our prayers!!! We ended up getting up finding a place further away from Laguna but plan on telling everyone we know who is looking there about Mike and should we end up looking in Laguna again in the future he will be the first person we call. Mike and Team Laguna were by far the best we've come across. Thank you for all your time Mike and hard work. We appreciated it so much! read more

Thank you Candice Nicola for finding my daughter and I the perfect home to rent!!!!! You really went out of your way to show us many properties until we found the right one. Your professionalism and availability to answer phone calls and emails was and is greatly appreciated. I have known You and Dani for years and knew I could call upon Team Laguna in my time of need...The fact that I was able to work with you was a super bonus...You really came through for us Candice...Thank you so much read more

We've been working with Dani Purcell and Team Laguna for over 15 years and have had the pleasure of working with them on numerous transactions. They are absolutely the best! Dani and her team are knowledgeable, professional and hard working. They possess all the great qualities one wants in a realtor: 1. responsive - we always get a reply from Team Laguna on the same day, usually within a few minutes to an hour; 2. pro-active - we're absentee homeowners of rental property in Laguna; we're notified of issues or concerns immediately; Team Laguna utilizes an extensive list of service providers saving us time, money and grief; things get done without a hassle! 3. resourceful - Dani and the staff at Team Laguna understand the complexities of the market and are masters at negotiating the real estate transactions. 4. thorough - Team Laguna watches out for their clients ensuring that they receive the best possible service; always helpful, thoughtful and concerned for their clients Team Laguna receives our highest possible recommendation....5 Stars PLUS! Kathy and Sandy read more

Team Laguna is the best in Orange County! Danielle is always efficient and I never had to worry about her neglecting me! Highly recommend team Laguna for your real estate needs! read more

Danielle and her team are #1 in Laguna Beach for a reason - they care about the people they interact with, they work hard, and work together as a team (hence the good name "Team Laguna"). No one will work harder for you and they always seem to put together win-win situations. Danielle has grown up in Laguna and knows the town and its real estate like no-one else. read more

Michael from Team Laguna intercepted a problem we were having in trying to get into this particular rental in Laguna. He was determined to find a solution and help get us where we needed to be. He has excellent follow through, and was super cool to talk to. I will recommend Mike to friends and family and hope to need him soon in the future! read more

I wish I could give them 0 stars. Such a terribly ran company. First rental I had to run around to get my $5500 deposit back for 3 months - excuse after excuse, second rental they made up completely bogus charges all of which I have text and email proof that these people are completely incompetent when it comes to getting security deposits back. These were $6,500 and $4250 monthly rentals. You're better off looking at dealing with craigslist people. I was in the market for a 3-5 million house - I won't be using team laguna if I decide to buy. read more

I worked with Jacqueline at Team Laguna, and she was great. My first interaction (NOT with Jacqueline) was because I was interested in a specific listing, and was told it was not a good fit for my situation, and that they would get in contact with me with additional listings. I did not hear back (which is why I put down 4 stars and not 5) but when I found another listing I was interested in, I contacted them again. Jacqueline (Auslander), quickly responded and was GREAT! I ended up checking out a handful of rental listings, and put in multiple offers. Considering it was just for a rental, I feel that Jacqueline really stood out in her customer service. I would highly recommend that you work with her specifically. I am definitely the type of person who likes to stay on top of things, and she was always responsive with my questions and emails. She worked until I was happy with my new place! I would definitely work with her again in the future. read more

This is a property management company you will want to stay clear of. They are extremely unethical and prey on potential renters who are especially moving from afar and needing to relocate in a hurry. They misrepresented a property to a person moving from Northern California (stated a property was at least 300 square feet bigger than it actually was) I'm sure in order to get bigger commissions. The property had been vacant for sometime because "we had the price incorrectly stated on the web-site so we didn't get people inquiring about the property". If that is true, there's another reason you want to stay clear. If they can't get their advertising straight, what else is wrong? They offered to let the client get out of the lease because of false advertising/representation of the square footage, while she was traveling and four days later when she arrived back told her it was too late? Be aware! read more

i really wish i could give zero star review on the unprofessional/rude and very antagonistic owner. as a property owner i will never get involved w/ this nut-case owner again...here's a tip- read the "not recommended" reviews to get a true perspective on this flaky owner. no responses to inquiries, cobative, talks over you, dismisses you. after listing one of my properties w/ danielle's office. i had the nerve to ask her a question, since they were using a picture and details from a completely different house to describe mine. she blew her top and as usual started screeching at one of her emploees. and then said she was "dropping" my listing............which actually worked out great, as coldwell /banker took it gladly and rented it for $5000.00 a week for the entire summer. several of her agents seem sweet and completely overpowered and threatened by her.. so sad, i should have listened to people who told me what a nightmare she was.......i wasted 2 months of my time and continued aggravation...........the owner is the queen of mean and gossip not real estate-----totally unprofessional/and must be under the influence of "something" to act so bizarre. read more