Awesome awesome Skyen... PC magicians for us non-techno business owners!…read more I initially contacted Skyen to step up my PC security since I am a small business owner working in a field that demands high security for documents/emails filled with non-public information. My area of expertise is for my business and not in computer software so Skyen came to my office to check out my current set-up and to discuss my options. Marc was wonderful.... patient, super knowledgeable and dedicated to finding the best solution for my needs at a price I could afford. Enter Jeff.... Amazing wonderful PC Wizard Jeff. He was the technician responsible for migrating my email to another safer platform on my PC, all done remotely. Can't believe how complicated the work was (given my email situation) but he did it all. And lucky me, Jeff took care of the work without me having to stick around (read that: I got to go to my jobs [read that: earn money] without having to stick around the office). And once the migration was done, Jeff patiently showed me how to navigate my new email system. There were a few follow-up tweaks that he took care of too. Can't say enough great things about the work that was done or how I was treated. REALLY REALLY appreciate the service! And now I am in total compliance with my industry requirements. Thank you Skyen!

With the exception of Jeff - The Worst and most unprofessional group of IT people I've ever seen or…read morehad supposedly "provide" IT services. I'd recommend that you to totally steer of the entire organization regardless of what City or State there operating in today. You don't have to look farther then how they've treated their past customers.

Chris and his team are the most marvelous!…read more He has helped me with a variety of computer issues, from back-up, to webdesign, to repair, to listening to me when I just want to yell at my computer :) He's great, patient, and is an expert at what he does. I highly recommend him to anyone who'd like to keep their business running smoothly!

I took my personal laptop in to Metro PC works after getting a recommendation from my boss…read more Chris was super nice on the phone, said his shop guy George would take care of me. I spoke with George when i dropped the machine off. Told him what i wanted. Asked him about the hardware that they use, which was in line with my research. They did the MS 10 install and data migration, which was difficult because the old drive had a corrupt sector. George was able to work some magic and retrieve the data. He also tested everything, installed some free AV software that runs in the back ground without being resource hogs. I totally recommend Metro PC Works. I am particular about who i trust my machine with, and will definitely use these guys again. They are courteous, knowledgeable, trustworthy, and priced reasonably. They also did not try to over sell me. Quick and communicative about time and process. Thanks guys!

From the first time I met John at a common networking group it was clear he has a passion for what…read morehe does and cares about helping his clients solve their technology issues! I am not in the tech industry but consider myself computer savvy. So since that time - the more I have gotten to see him speak and interact with our group the more I also realize he is a true student of his profession and obviously highly skilled. I highly recommend John to anyone looking for computer, network and technology help.

We called to say that our computer was running slow and we needed help. They came out spent 20…read moremins, charged us $125 and said that our computer was running slow and that we needed to add RAM. Thank you for nothing.

So.... Not sure what happened to this company. They used to be great. Then I was having problems…read morewith my computer they could not fix. They decided to re-install the operating system. I reminded them that I had program data on my C-drive that needed to be saved. But they did not make a backup and wiped out all the information I needed to have saved. The apology I received was "We are very sorry, but at least we learned something from this." And now - and this is important for everyone - since they gave me a new operating system, they made it so I cannot install anything without administrative permissions. As a CPA working with tax and accounting software that update often, this is ridiculous. Right now I have to update my accounting software. By the time I got my boss to drop what he's doing and come to my office to enter the admin password, the accounting software said I aborted the install. So do it all over again, but the accounting software is not very patient and now by the time it's ready to install the updates, my boss is back in his office and here we go again. I've been told that this is something ATS will do on all their clients' computers when they get new computers or setups. Beware CPA firms. You will be wasting two people's billable time just to be able to install required updates on your software if you use this company. Maybe they are all like this. Hopefully our firm will find another IT company soon! Because this is ridiculous.

I have a hotel and a few fine eating establishments as well as a bar and ATS has been servicing us…read morewith their TOPs program for years. I really hate when competitors write fake reviews such as the one-star review here. I want everyone to know these guys are great and are the most organized and proficient operation I have seen. Over the years we have face about every possible computer problem known to man and these guys had us back up and running about as fast as you can. I can't say it was instantaneous as we have had some bad self-induced computer problems but TOPs is an all you can eat program meaning we pay one price and they fix everything. They have lost money on us at times I am sure.

I have always felt like the computer and IT industry was so weird and full of smoke and mirrors…read more Then I met this wonderful company, I have dealt directly with Nate & Joe and they are so good at explaining everything so I knew the full scope of work and what all was involved. Which I so appreciated. They also clearly have fun and love what they are doing, they were so excited to show me all the full functionality once the job was complete. ...and they were on time! All the time. Make Tekology your first call, they are the best.

Very disappointed with the support at Tekology. Needed new radio communicators at beginning of the…read moreyear and it has been exhausting trying to get it done. It has been 31 days of nearly daily contact with their office manager and we still don't have a working system at one of our locations. Can't even get a technician on the phone. Will be looking for a new company for our alarm monitoring and maintenance needs

If anyone is in need of web design or even help with your small business online world. Give Miguel…read morea call/email. This man is a wizard with this online/web development game. He is helping me with my small business/website. He is absolutely awesome to work with. Highly recommend him.

Web Semantics is a very professional and reliable company. They are prompt to respond to inquiries…read moreand always meet project deadlines. Thank you Miguel and Web Semantics for your help and dedication to our projects.

Excellent fast and friendly and affordable service! The owner is extremely knowledgable and a very…read morepatient teacher. We solved my problem over the phone in a very short time. I highly recommend!

VERY disappointed. I sent Christian my laptop last December (1yr ago) to have him clean up my hard…read moredrive. I provided him my business laptop with all of my important documents and included my 2010 Microsoft Office Suite that I paid over $100 for at Costco. Everything seemed promising with the situation until I got my laptop back. Apparently, some rare situation occurred while "scrubbing" the computer that wiped everything from my computer. All of my marketing material, invoices templates, financials and clients receipts. I was obviously upset by the situation, but also was also tried to be understanding knowing that *#$% does happen. The worst part was the way Christian handled his big mistake. He also said he would come over to help try and recover the lost documents. He NEVER came back to help despite reaching out to him about it on multiple occasions. Then, I had to contact him to negotiate down the price and still wound up paying $300 somehow. I am pretty sure I could have cleaned everything off in no time flat with no technical experience and could have properly had my serviced for less. I had to spend countless hours re-creating the lost documents as result. It made it even more challenging since I was stuck using the limited Open Office version during the process since Christian wiped off my Office suite from my computer. Christian promised to replace the lost Microsoft Office copy. After much time, he finally sent over a Office version via email (didn't bother trying to meet up in-person to install) and the copy turned out to be invalid. I then followed up with him on multiple occasions to try and get another copy and never heard anything in response. I am STILL with out a replacement copy of Office and am still awaiting a response on how this will be fixed. Overall, very poor customer service, charged for destroying my documents, and showed little to no remorse through his inaction's following the mistake. I do NOT recommend.

Wolex was very fast in responding. Although he is not able to provide the type of services i was…read morelooking for, he did offer many options and on top of that, advised me to look into other possibilities that might cause my printer to fail. All of these without charges. Thank you!

Sean is amazing! I was having trouble finding someone to take on this task, but Sean stepped right…read moreup and did a truly professional job. In this day of telecom everything, we all need someone as nice and reliable as Sean.