Great job! Will bring my car back next time I need service! Great value and great customer serviceread more

10/10, highly recommend. Ameer (the manager) and his team go above and beyond to answer questions…read moreand make sure you feel confident in the work being done. The pricing is worth the level of assurance I received, especially with the warranty and follow-up. I needed my vehicle turned around quickly, and they accommodated my timeline without cutting corners. What stood out most was that I never felt pressured at any point. Instead, they went out of their way in a respectful and professional manner to earn my business. As someone who usually wants a second opinion, I appreciated how they clearly explained what needed to be done, why, and showed proof of the work. They delivered exactly what I needed and got my vehicle back to me on time. I'll gladly continue to bring my business here moving forward.

No nonsense shop, tight crew and good communication. Made a mistake on time of finished work but…read morestill 5 stars should say enough

Everything went well, customer service was great. These guys had the best prices in the area. I…read morecouldn't have found a better deal. They fixed an issue with my right rear wheel bearing and at short notice was able to repair and replace my driver side mirror. There are a lot of cars in the lot but if you make an appointment they'll honor your appointment time slot and take your vehicle in immediately. Be careful on pulling into the driveway, it's a sharp right and traffic flow pretty steady on the Main Street; if you're driving too fast you may miss the turn.

Mr. Tae and his staff performed a timing belt service on a Honda Ridgeline I had just purchased…read more The work was done in a very timely and professional manner. Before the work started my vehicle was driven and a diagnostic and road test were performed. I suppose you could call this a post buyers inspection. Mr. Tae explained to me some needed work that I would need in the future. He also advised of one thing he would not be concerned with at this time ( no unnecessary up selling). After reading other previous favorable reviews I drove over 50 miles to Top Japanese Auto and was not let down.

Had another great experience here! Choose this shop if you want trustworthy, reliable mechanics…read more To top it off, I had an acute situation come up and these guys went above & beyond to get my car taken care of. As a young woman who's often come across shady auto shops, this was a breath of fresh air.

I really can't say enough about how amazing Ben Nielsen and his entire team over at skyline have…read morebeen to me and to my family. My Audi Q7 broke down last week and was inoperable for six days. Ben took my call and kept me calm and focused while we tried to figure out what exactly was going on with my suv. After a few minutes on the phone we thought it was best to have it towed to the nearest shop a few miles away (by the way, this was an evening/after hours call). Ben helped get me a tow and offered to send me a car to be driven home. I opted to walk down the street to a local restaurant to take advantage of my stranded situation (that's an entirely different story). Back to my review. The next morning the Nielsen team helped me understand what was going on with my suv, the options available to me, and provided a detailed break down of the costs associated with the five years of neglect and work needed to be sone to my suv. The number was a big number but there is a cost associated with having skilled technicians on staff to do the work and do it right. I was ok with this and they were kind enough to work with me on the price. Through the entire process, Ben and his team kept me in the loop at all stages of the service, until my car suv was ready for pick up. I recommend anyone looking for a hard-working, honest team to service your car or SUV to look no further than Ben Nielsen at any of his locations. My wife and I often use one of their locations in Alexandria on Colvin street because it's closer to home, but when my Audi broke down, skyline became the best option. There's no financial incentive for me to give this review only the gratitude, gratefulness, and my overall desire to thank the team for what they did. Thank you Ben and the Skyline team!

I don't write reviews, but today I feel I have to. I have taken my 2004 Jeep Grand Cherokee to Ben…read moreNielsen Skyline Automotive for several years. Sometimes the work is fine and sometimes its not. Too often I drive out with a new problem that I did not have before. A year ago this happened with the Steering Gear Box, which started making a grinding noise as soon as I left the lot. I had to bring it back and pay for a new one. Today, I brought it in for a few minor issues and an inspection and oil change. I also asked them to look at the rear end because I was sometimes experiencing a light "clunk" when I would drive over bumps. They told me the rear differential was making that noise. It seemed odd to me that the rear differential would be the cause. So I told them it was not a big enough issue at the moment to justify $3,000 for a new rear differential. I drove it home and - voila - the rear differential is now making a grinding noise (it was not before). The clunk is still there, but that is not on them. I am not going back because I never know if I am going to drive out with more problems than I came in with.

Once again another awesome experience at Auto Stop. My car is older now and had an oil leak that…read morerequired a two step repair to ensure the leak was fully repaired. Bill kept me informed every step of the way with various options and what made sense to do now versus waiting for another time. The price was very reasonable and they always go above and beyond for their customers. They even paid for my Lyft to and from the shop since I had to leave my car for the repairs. They've saved me thousands of dollars over the years with their honest and transparent car service and advice. They've saved me thousands of dollars over the years with their honest and transparent car service and advice. Auto Stop is the ONLY place I'll take my car to and I trust them 100%.

I have been taking my car here for service and other maintenance for the past five years. They…read morealways take time to answer questions and explain what exactly is needed. The thing I appreciate the most is that they are very open and honest about what actually needs to be fixed vs can be deferred. I've also always felt comfortable declining services and never felt pressured to get anything that I didn't need to. One time we had a tire puncture and thought we were going to get it repaired at the shop but quickly realized we would need all four tires replaced so decided to get it done at Costco tire center. We asked if they could help us put the spare on so we can drive the car back and they did everything with no questions and free of charge. Highly recommend!

Came in 8:30am on a Saturday for an oil change and alignment. They were courteous, welcoming, very…read moreserviceable. Francisco was very helpful as we discussed other small concerns about the vehicle. He made me feel confident in their ability to do all the things. The work was done in a very timely manner and the communication was effective and timely. I am VERY satisfied with their work. No notes. The owner Felix was there when I went to pick up. Also very pleasant and helpful .

I came to the shop a couple days ago because my car was not starting, they promised to fix my…read morevehicle by changing out the timing belt and water pump. I agreed to over $1000+ worth of work and was told this will make vehicle run as it was before. After the work was completed I arrived to the shop and my vehicle was starting weird and check engine light was on now, these were not issues before the car came to the shop. To me it seems the job was done incorrect and negligently then tried to quote me over $1300 worth of work on the vehicle. They didn't release my vehicle until I paid the $1,000+ balance even though my car was not properly fixed. I am beyond disappointed, and may contact the BBB if my issue isn't resolved with the owner.

I brought my car in for the 85K service which consisted of an oil change and a tire rotation…read moreaccording to the manager. He continued to look online and found a transmission flush was needed for 90K and would cost $300. I decided to only have the 85K service work completed and told him so. As was leaving the station, I asked if the work would only be the oil change and tire rotation and he said "yes". The next day, I called him and he stated he performed the transmission flush work for $300 without my consent. We discussed it and he stated he would remove it from the bill. In good faith, I paid the extra $300 but will no longer do business with Smokey's Garage again.

1 star I'm writing…read morethis review after a very frustrating and expensive experience with Smokey's Garage in Falls Church. Here's what happened: I brought my car for a state inspection plus an oil change and tire rotation. During the inspection, I was told there was an exhaust leak and that the exhaust system needed replacement. The cost quoted was over $1,000, and I approved the work, being warned there might be a smell afterward. When I drove the car home, the cabin quickly filled with white smoke, and I smelled something burning. When I popped the hood, I saw the dipstick hanging halfway out. I called the shop immediately and asked them to come evaluate it (because I didn't feel safe driving it). While speaking with staff over the phone, one of the mechanics told my daughter she was "only worried because she was a young girl" and shifted blame to the alternator (insisting the issue was unrelated to the exhaust repair). We brought the vehicle back and reluctantly paid over $1,000 for an alternator replacement. Since then, the check engine light has come on. On multiple occasions, when I've tried to ask questions or get explanations, I was spoken to in a condescending, dismissive way. Instead of guidance or accountability, I was met with defensiveness and hostility. After all of this, I can't confidently say the repairs were done correctly or ethically. I expected transparency, good communication, and professionalism -- and was very disappointed. I hope others are more cautious with their service choices.

Falls Church Auto Repair has been one of my best experiences with any automotive repair shops in…read moreNoVa. I took my Prius here on short notice to fix an ABS issue. My dashboard was lit up with 4 different warning lights. I had previously received a 2k+ quote from the Toyota dealership for the repair. Falls church Auto Repair performed a detailed diagnostic and were able to isolate the issue to a faulty sensor. They performed the repair the same day for a fraction of the price!

I have a Ford Focus ST and I run summer tires but switch to winter tires Dec-March for excellent…read moresnow traction. I took my car in for these service 2020-21. It's not a complicated job but their prices were much better than I'd expected and they were quick and friendly. They have an "active" wheel balancer that applies actual road pressure and a computer program that reads precisely where to place the wheel weights. I was impressed to watch this technology and my car rolls like it's gliding on air. Some jerk rear ended me and damaged my rear bumper and the bumper's suspension. I was there for the wheels and I didn't expect them to address auto body work but they put my car up on a lift and aligned the panels and reattached the suspension hanger and you can hardly see that there was any damage! This is just a practical, no BS place to take your car and know that you can be confident the job was done right.

I normally change my oil at home, but when I need to take it in this is my go-to place…read more Staff is always super friendly, and that's probably one of the most overlooked things. Would highly recommend.

Keeping the car on the road, there are things I must really point out. As I am on a fixed income at…read morethis point, I really appreciate the extra time given to communicate and help prioritize the order in which things need to be addressed. The attention to detail is a breath of fresh air as you are handled by a team approach. The flow of the work is controlled and scheduled. Will return for the step in renewing the wagon in June. Take the time give them some work.

The owner, Chris, is very pleasant to work with on car repairs. Very honest shop that only does…read morewhat is advisable/necessary and at a reasonable cost. Our go-to auto repair shop. Highly recommend!

Mr Fedora and his team are car experts. Highly recommend Integrity Tire & Auto repair in Falls…read moreChurch, we have all our cars serviced and repaired since they opened over 10 years ago. Best services great communication and online auto history helps us organize and extend our car lives. Thank you, always a great value to keep us safe.