Martin at CMTC in Mpls in Global Market is straightforward and competent. He ordered a new battery…read moreovernight for my Samsung, got it in quickly and did a quick and skillful job of installing it. I had tried Battery plus where I found staff that could not handle basic customer service of listening which model of phone I needed the battery for and U break I fix to find staff answering calls who did not know how to check stock of their batteries, could not tell the cost of their parts and generally being incapable of working with customers. By the time I got to Martin, after the previous experiences, I had lost all faith in competent or helpful staff with phones. Martin restored my faith with his skillful, expertise and quick service. CMTC is where to go if you want a rapid , skillful response with phone needs.

Went to them to get help with my charging port on an iPhone. They told me it would be $100 but I…read morecould buy a wireless charger for $35, which I thought was a good deal so I could take some time to figure out what to do. The charger worked a TINY bit (like sometimes, if I had it positioned just right it would charge at the rate of about 10% per hour, but also just would stop charging randomly when it hadn't been touched. I called to see about the return policy which is apparently exchange only. They say this was posted but I certainly wasn't too that and there are so many posters and signs all over it doesn't surprise me that I missed it. When I called to find out what my options were the guy just kept telling me to come in and if it was damaged they would give me a new one, I said I wasn't sure I wanted to go through the bother of coming back (it's not that near me) in order to get another one that would probably be faulty too. He hung up on me. I do realize that they likely get scammed by people trying to return things and cheat them somehow, but I was very disappointed at every step of the experience. Just burn your cash in a bin, or go somewhere else and good luck!

amazing!!!! Someone reached out to me directly on yelp to discuss my issue. Then they invited me to…read morecome by with my jammed printer. They fixed the issue so quickly that they didn't even charge me. The service was so good that I was compelled to tip. Absolutely love this place!

Went it to get an iPhone 7 screen repaired and as advertised the work was done in 15 minutes…read more The prices were clearly listed on a big board as you walk-in, so it was not a guessing game like you do when you hit up a mall repair shop. The work done was great and the guy who checked us in and the girl who checked us out were very professional and thorough! Taking off a star as they push you into giving a positive review on either google or Facebook and if you do so there and then in front of them, in return they give you a free screen protector. Word to management - your team is doing a great job so there is no need to push people into giving reviews so that they get free stuff. The service speaks for itself and you'll get 5 star reviews based on your service!

I had a small crack at the top of my iPhone screen and took it in to get the screen replaced. They…read moreasked for payment upfront. I was hesitant but thought since it was in the ghetto, people probably take off without paying so I went ahead and paid with cash. After an hour of watching him struggle with my phone, he hands me my phone and I leave. I get in my car and nothing worked. I go back in and the tech acted surprised to see me. By this point, I was upset so I just told him to get it fixed and I went back to wait in my car. About 20 minutes later he came out to my car. I had my window down from smoking a cigarette and he hands me my phone and said, "it's fixed." I tell him to wait while I examine my phone and of course, nothing worked. I hand him the phone again and he went back inside. 30 minutes later he comes out and tells me he needs more time to fix my phone and asked me to return tomorrow afternoon. I said no, just give me my phone and I'll take it somewhere else. He pleaded with me and said his manager was on his way over to help him fix my phone and promised me that the phone would be fixed by 7:30 PM the latest. BIG MISTAKE! I arrived back at the shop at 7:25. As I entered the store i can see that the manager has another phone screen attached to my red iPhone. He tells me that the home button is broken and they are attempting to somehow install the digital home screen button on my phone. Confused and at a lost for words, I asked why are you doing that? Just fix it. The manager, a Nigerian dude proceeded to tell me he cannot fix the broken home button that I broke and I stopped him and told him, No. My phone was working just fine when I brought it in. I told him to put my phone back together and return my money. He got aggressive and said I was not getting a refund after all the time they spent on my phone. I laughted and told him he was crazy because I brought in a working phone and i am not leaving with a broken phone. He then got out from behind the service stand and tried to fight me. I didn't have any way to call for help so I went outside and stopped a lady walking by to call the police for me and the manager ran up and locked the doors. With all the ICE protesting happening, the police never showed up so I drove to the police station and filed a theft report. See you in court.

Great communication, work got done in less than 30 minutes and was by far the most affordable…read moreoption I found.

The very friendly associate at BatteriesPlus recommended coming here for my mobile phone, aka the…read moreEnergy Vampire. The battery loses its charge pretty quickly and sometimes didn't want to charge; grrr! Fortunately GopherMods is conveniently located in the IDS Crystal Courtyard, a quick walk from my home. I stopped by and waited a short time to speak to an associate. The store itself looks sparsely stocked, but I'll wager that there are shelves and racks of goods behind the storefront. The helpful person at GopherMods looked over the phone, gave me an estimate and added that I'd likely be replacing my screen as a result of the work. The quote I received was reasonable, but exceeded the value of the phone. Of course, the phone was paid off about a month before it started acting up! Still, that's no one's fault and I thanked the him for his time. If I ever have a problem that is less invasive or if I need an accessory for my phone (or even my tablet), I'll be back!

My Nintendo Switch LCD screen unfortunately shattered last month. After calling around, Gophermods…read morehad a reasonable price and was conveniently located near me. I paid when they ordered the part, but held onto my device until it arrived. A family member was able to bring it in (and later pick it up) when I was out of town. It did take a bit of time to complete the repair, but given the recent snow and it being over the holidays, it seemed reasonable. My switch looks brand new, and overall I'm very happy with Gophermods.

Excellent experience! My daughters 8th generation iPad fell off the bed and the screen shattered. I…read moreasked in my local mom group for a recommendation and Gophermods kept being suggested. No appointment was needed. I brought in my daughters iPad, showed them the damage, gave them my personal information and left. The timeline on the website said it would be a few days but they did the repair in a few hours! When I picked up my daughters iPad they went over everything. They showed me it was charging, the speakers worked, microphone worked, the screen brightness worked, Touch ID worked and more. Literally they went over every feature to show me it was operational. They are extremely thorough. It was a very pleasant experience. Everyone was helpful, upbeat and informative. I highly recommend them for your repairs.

From the moment I got the screen protectors installed on my then-new iPhone 10 I knew I was going…read moreto love these folks when they said "these screens are guaranteed for LIFE!". Last week i went in, years later, and by golly, they did indeed replace the screen FOR FREE. Today I returned and got a new screen protector on my tablet (I'd put the last screen on myself). Their prices are more than fair, and ESPECIALLY more than fair when you figure you'll never have to buy a screen protector again. A special shout-out to my tech at Woodbury, Owen, who was fast, efficient and best of all... laughed at my lame jokes! These folks are what support is supposed to be, and rarely is. Well done!

My iPhone 5 screen was crushed. Arrived about quarter after 10, 15 minutes after they opened and…read morewalked away at 11am with a new screen. Looks and works fantastic so far. I found out from Brett that the screen is "pre-assembled" with a different home button, which may or may not be new, possibly from another phone they repaired. My home button "feels" different, but overall its flush with the screen and works as new, possibly better than my old one. Kudos to Brett for the quick and quality work. Note: there is no Yelp user discount...

I cracked my iPhone 4S screen many moons ago and over time continued to drop it randomly, until…read morefinally, shards of glass sprinkling my ear, I took it in to the Apple store...to be told they won't fix their own phones! Well, not only did I not want to pay $200 for a refurb replacement, I didn't want a different phone with lame iOS 6. I was pretty sure those world of wireless places would fix it, but to be honest, I was leery of leaving my phone, with my nudie pics and bank account info at the cell phone pawn shop. I briefly considered ordering a kit and fixing it myself, but decided I wasn't prepared to go w/o my phone if I frigged it up. So I did what I always do: turn to yelp. I saw iDoctor had 5 stars, and also read a review that said they got their phone fixed at the wireless place and had to have it re-fixed here anyway (made me feel better about my pre-judgement!). Anyhow, I made an appt because I went on a Saturday, but they do take walk-ins, time permitting. I dropped it off and it was ready before I was done devouring my Pasta Zola! Repair was $140 and he offers a sort of insurance/discount type of thing: for $20 he will fix it again for 1 yr, for $30 he will fix it twice in the next yr. I took him up on the $20 option and feel pretty good about it; gravity seems to be stronger around my phone for some reason!

Totally recommend! He was really cool & fixed my shattered iPhone 7 Plus in less than an hour for…read moreless than $100!!! Only place where they won't screw you over & try to overcharge you :) this is now my go-to place for all my iPhone problems. Going back soon to get my bfs phone fixed next! Thanks a lot!

My ipad was flashing like it was having a stroke! Kyle got my repair done within hours! I didn't…read morethink it was fixable. He also answered all my questions and help me setup my ipad to work for me! Thank youuuuu! You saved the day!!!!

Yelp is a fun place for a lot of reasons, but it's best use is when I unexpectedly drop my phone…read moreand smash the screen into all the pieces. After a fun call to Apple, a new screen installed by their genius is in excess of $300 and a trip to the least fun bar in town. A quick scan of Yelp led to discovering Kyle at InstaKyle. On a Saturday morning, Kyle answered his phone and showed up at my house to repair my phone in less than an hour. And yes, he had consent to come over. He offered to meet at a local coffee house but it was easier to have him at the house. In less than an hour, on the kitchen counter, Kyle repaired my phone screen quickly and professionally. He had all the parts and proper technology and clearly the skillset to do so. He walked me through the process as I chatted with him about everything I don't know about tech stuff and he patiently put up with all my stupid questions. He buttoned everything up and the phone looks and works great. Saved me about $140. I've got a wonky Apple laptop and he said he thinks he can fix that too. I stopped short of asking him to help out with the malfunctioning vacuum, but I'll bet he could fix that too. Broken phone? Call InstaKyle. He gets it done.