I asked Ali to put a new battery in a new (to me) refurbished Macbook Pro. He opened it up, and saw…read morethat the existing battery looked new. He went into system settings and saw that it had very few charge cycles, so it didn't need to be replaced. I came and got it and tipped him $20. He saved me a lot of money!

Once again Ali got my laptop back up and running when I had just about given up!…read more He agreed to work on my sick computer even though he had other jobs, and I'm grateful for his flexibility, expertise, and resources. South Austin computers are in good hands when Ali is working on them. Thanks Ali.

Once again, Frankenstein Computers has done an excellent job for our church! I took a 3-year-old…read moreDell OptiPlex 5000 SFF desktop computer in for repairs on March 2. John Cloud diagnosed a failed memory stick (oh no! they cost so much now!). I supplied an "extra" memory stick from one of the other computers at our church and John continued the repair diagnosing and fixing some particularly nasty software errors that had resulted from the initial hardware failure. All of our installed software now works reliably again! Great job! The machine was back in service on March 5 for a very reasonable repair cost! We will continue to use Frankenstein Computers for all of the repairs that are too complicated for us locally. Neil Howard Cedar Park First United Methodist church

Very kind and knowledgeable staff, so grateful to have found this place. They worked with me on my…read morelimited budget to repair my computer, and also offered to do the extended cosmetic repairs at a later date with no additional labor cost. Thank you so much again

Brought my computer to Mr. Computer, I was professionally welcomed, he diagnosed my computer, and…read morecalled me back after checking it out and gave me a fair quote and proceeded to make the necessary repairs. I was pleased with the speed and quality of the repair and the price! Highly recommend Mr. Computer! You will be pleased too!

Greg truly went above and beyond to help me with my monitor repair. He was knowledgeable,…read morecourteous, and very responsive throughout the entire process. I would highly recommend Mr Computer to anyone needing computer services. These are the kinds of local businesses we need to make sure we support and keep around. Thank you again, Greg!!

I took in a gaming laptop I'd bought from a friend that wasn't been able to properly power on they…read morefound out the problem was with the cooling, and got it fixed decently fast and at a good price.Good customer service, good office, all in all a good experience. Since the repair the laptop's been working great.

We brought MSI and LG Gram laptops in for repair since our last experience was fast and easy…read more This experience was NOT fast and NOT easy. Problem 1: Open-ended commitment on diagnosis and repair time (Fan Replacement on the MSI estimated to take up to 2 weeks). Juan finally told us that they offer 1-day service as an option. Problem 2: Poor detail management. We had to remind Juan to return the charger for the LG. Problem 3: Shop was supposed to open at 10AM and we were told at 10:05 that he was 10-15minutes away. Problem 4: Juan was marginally polite but clearly was not customer friendly. Our Laptops' Status (owner remedies): 1. MSI FAN NOISE: MSI is still functional and sit's on a Large FAN Cooling platform and occasionally makes a bearing squeek. A check for Fan availability shows 5-14day availability (ships from China). Juan, a good customer service approach would have been to just be up front with the parts availability! 2. LG Gram BlueScreen: Using the Windows11 Restore routine after backing up personal files fixed the problem. Juan wanted several hundred dollars to do this including CPU cooling maintenance. Aren't there diagnostics routines that could be used first to confirm that overheating is actually an issue?

My old friend and tech guru Paul Mullen was struck and killed by a truck while walking home on…read moreSouth Congress in November. This was heartbreaking on so many levels. I still can't believe it. Take care out there, y'all. For the first time in 28 years, I found myself alone at sea with a couple of tech issues that were increasingly problematic. Nerds in a Flash arrived late on a day that I was tightly scheduled and asked for considerably more than they had originally estimated (exactly the same job/problem I had described to them)... but redeemed themselves by cheerfully solving my problem and agreeing to the original estimate. Would I hire them again? You bet, but I recommend that you have them come in on a day that you have a flexible schedule, because your own time pressures are demonstrably unimportant to them.

My computer after I rebooted wouldn't come on and just ran an error message across the screen. I…read moretried everything I could but I'm not techie. I used Yelp request a quote and three businesses responded. One only does Apple products, One was less expensive but I had to travel and drop off my box, and James from NIAF. I sent up an appointment the next day. James arrived on time and was masked ad kept his distance. Turns out one of the cables for the video was disconnected in the back of the box. I was pissed at myself for not checking this rookie mistake. James ran a check on my video card, searched for updated drivers, and ran a detailed check on my box for malware. Yes, even with Norton running, I had lots of malware. The flat rate of $125. was paid and James was on his way. He did explain everything he was doing so I wouldn't panic.

Terrible. Quoted me one price, took my computer, then doubled the quote. I declined the estimate,…read morethen still charged me the original quote for "diagnostics and driving" without ever fixing the original basic issue. Dishonest business practice and very disappointed, not to mention, problem not fixed. Very good at telling you how many happy customers they have without taking care of the actual one they are dealing with. Do yourself a favor and find a legitimate company, not these clowns.

Rude service. Manager did not care about the issue or me. Cost was too high. He rushed me off the…read morephone when I had questions. Lousy.

I don't write a lot of reviews, but this one is worth it…read more I already knew my hard drive was the issue, but Jason still took the time to remotely confirm the diagnosis before I brought it in. That gave me confidence I was dealing with someone honest and knowledgeable -- no upselling, no guessing. From there, everything was easy. I don't have a car, and he worked with me to make the process simple instead of turning it into a hassle -- that alone was a huge plus. He replaced the drive and even charged less than what I found at Best Buy, which honestly surprised me. The end result? My computer is running like it should -- fast, smooth, and no more frustration. It's rare to find someone who's skilled, fair on pricing, and actually easy to work with. Jason checks all three.

Beware Beware Beware of: Jason's Computer Repair…read moreJason Hebert 1225 Town Center Dr. (The Foundry) Pflugerville TX 78660 Jason Computer Repair works out of his apartment address above. On May 14th of 2026 my sister and I took my computer over to Jason's Computer Repair, on May 25th Jason sent me a text saying my hard drive was failing, that I needed a new one and the cost would be $499.00, he said someone else would charge me thousands (I am repeating what is on the text from Jason) I said okay to the $499.00 plus tax and I waited and I waited, he said he had to order the new hard drive, so I waited and waited. On June 2nd Jason said he had the new hard drive and needed another day or 2, On June 9th Jason said I could pick up my computer and I did. The next day my computer crashed again. So I decided to purchase a new computer and when the tech came to my home to set up my new computer, he asked where is your old hard drive, I said Jason Computer Repair didn't give it back to me. I text Jason I would like my old hard drive back, he lied and said he gave it to me the day I picked up my computer that I must have lost it. I said no you did not give it back to me. I was getting nowhere with Jason so I took my original old computer that Jason said he put in a new hard drive in to A computer Engineer in Austin, What they found inside was an old hard drive, older than my old computer (there was no new hard drive and he did not download my old info onto the old drive he installed. The computer Engineer gave me the proof of the older hard drive and they could not recover any of my data, there was nothing. So I gave Jason another chance and asked him if he would look around to see if he could find my old hard drive and he lied and still insisted he gave it to me. I have no idea what he did with my original hard drive or who has all my old info. Now I am experiencing stolen identity. My Amazon Prime account stolen, I have had to report all my credit cards stolen...it is a nightmare. All my info with user names and passwords were on that original old hard drive, My social security info, my medicare info, etc. etc.....I do not know for sure if Jason sold my info but it is sure crazy that he will not return my original hard drive....Did he put in someone else's computer ? Did he sell my info ? I don't know for sure what has happened to my original old hard drive, all I know is that Jason was the last person to have it and is lying about giving it back to me. I ask how someone can do this and I just don't know unless he is selling info for money? All I know for sure are is that we trusted Jason and took my computer to him on May 14th, I picked up only my computer on June 9th, Jason refuses to return my original hard drive, he did not replace with a new hard drive and charged me for it. It is the worse computer experience I have ever had. If anyone else has had a bad experience with Jason's Repair Service, Please phone me at 512-415-9116 Jason this message is for you; if I find any bad review about my business then you will be in worse trouble. I have never done any Real Estate business with you! Unless you decide to return my original old hard drive I in trusted with you...I will drop further actions on you...if not, you will be hearing from me through legal system. I have never had to do anything like this nor leave a bad yelp review but, this is bad what you did and you need to be held accountable. Terri T.

Repaired 3 of our laptops back to back. The first needed a new keyboard. The second needed a new…read moretouchscreen. The third needed fans replaced. Total came out to $450, which included mobile pick up and delivery. So convenient! And very friendly!

Very pleasant to work with. Communication was great and price was reasonable. A good guy.read more

Good communication and good on pricing. Had a problem with a laptop and able to diagnose it on the…read morespot, quote me a price and I brought it back when the part arrived and picked it back up the next day. The longest wait was for the part to be delivered which they couldn't help it got delayed a few days.

Austin PC Builders is a great company! Patrick, the owner, is knowledgeable in all areas of…read morecomputers, laptops, and anything related to them. He has really helped me with my Dell laptop and is very good at explaining things in terms I understand. I highly recommend this company. Carole Cantrell