Greg inspected our new home in August 2023 and I can't express how disappointed we are. He told me…read morenot to take notes because he included everything in his report. He did not--the report was short and omitted most of the useful maintenance notes I've relied on with past home purchases. He said the stove top was working. It's induction, which means it only works if you have a metal pan--he didn't have a pan! He suggested we change a furnace filter ... but omitted the detail that the filter was FOUR YEARS old. And didn't check the other two filters, which were 4 and 5 years old and mostly dust and mildew. The biggest problem he missed? A part in the furnace was cracked and leaking water, which meant the furnace is almost dead. My service tech caught that and we are buying a new furnace. If Greg had done his job, we would have asked the sellers to pay for it. They broke it by not replacing filters. He also didn't tell us the dishwasher and washing machine were almost dead. The water here is very hard (calcium) and the water softener he said was working fine was broken and turned off. The dishwasher and washing machine were full of the white residue from calcium. We already bought new appliances and are putting in a water softener system. Greg's poor quality report cost us thousands. Was he working for the seller or is he incompetent?

Greg is always the consummate professional. His years of experience and knowledge are the best…read more He explains things so the average person can easily understand and always has helpful suggestions.

Quick, efficient replies and lead me in the right direction for what I needed for my project…read more Quick, efficient replies and lead me in the right direction for what I needed for my project.

I recently had John inspect a property I'm renting that I have an opportunity to buy. Although I…read morefelt I knew the property well, John uncovered many issues that were critical in my ongoing discussions and decision making. He was really helpful from the initial phone call, explaining his services and approach also providing an example report for me to look at. On the day, he arrived promptly, was thorough in his investigations, respectful of my home, and then spent another 45 minutes just going through my questions and showing me specific areas of concern, explaining the exact nature of each one and it's severity. Follow-up has been excellent too. I highly recommend John for home inspection needs and would use him again for any future needs without hesitation.

Craig M. Russ…read moreMelville did a great job for us at a very critical time in our lives. He is the epitome of professionalism and knowledge. He totally understands air monitoring, plumbing, heating, ventilation and so much more. What impressed us more was his promptness and caring for our situation. He explained the situation and got right back to us with all test results. We were surprised at how inexpensive his services were! His follow-up was very reassuring, and we felt our situation was put into good hands. He directed us to the perfect company to remediate our problems, and kept in close contact all along the way. We would recommend him a hundred times over! Thanks, Russ

Russ went above and beyond what anyone could expect from an inspector. He took extra time to…read moreprovide additional information and explain things that he was not by any means required to do. You can definitely tell he has a heart for helping people and that he takes pride in what he does. I have recommended him to all of our friends who are also in the process of buying homes, and will continue to do so for a very long time! He also does a fantastic job scheduling things quickly and getting the inspection done fast, but he never is in a rush when he starts doing his process. Huge thank you to him!

I highly recommend Jason with Bald Eagle Inspection services. The entire experience has been…read moreexcellent from first contact to receiving the final inspection report. Prior to the inspection, I had a few questions and Jason called me and took his time addressing my concerns. I didn't feel rushed and he was very friendly and put me at ease. My husband and I were not able to attend the inspection, but I felt totally comfortable with that after speaking with him. Our realtor raved about him and she was absolutely right to rave. He did a very thorough job inspecting the house and he called us that night to discuss it, and even sent us the final report the same day, despite it being late in his time zone. When he called us to discuss it, he took his time explaining his findings and answering our questions. We did not feel rushed at all. He is very friendly and personable and easy to talk to. The report was quite detailed and contained a lot of photos which I appreciated. I felt that I had a much better understanding of the condition of the house and I feel confident proceeding with the purchase. Jason made a potentially stressful experience very easy and smooth. This will be our fourth house purchase and he has been the best inspector that we have worked with by far, please do not hesitate to use his service!

I hired Jason's company when I was getting episodes of nausea and fatigue that the medical…read morecommunity in Albany couldn't diagnose. Jason came with impressive scientific equipment and determined that there were high mold levels COMING FROM OUTSIDE my apartment building. We looked at the results together (two species of non-toxic mold) and with a few air purifiers I was free of that issue. As a physician with a degree in molecular biology I can tell you he has the right tools and talent in this field.

Matt Smith was amazing to work with! The home inspection was extremely thorough and very detailed…read more Matt always goes the extra mile and delivers an amazing experience for his clients. He always take pride in his work and is extremely courteous in every home he inspects. Ace Home Inspections of Upstate New York provides same day appointments as well as same day detailed home inspection Reports. Extremely Impressed!!!

Thorough inspection by Kevin. Kevin explained to us how the inspection works before starting and…read moregave his findings upon completing it. He was patient with questions during and after the inspection.

Very professional and great expertise! Would highly recommend especially if you're a first time…read morehomebuyer.

I'm not one to normally write a meh review; however, as we renovated our house so much was found…read morethat wasn't found in our inspection, I feel I have no choice. We hired Kevin Maxwell and paid an exorbitant fee (almost 3k) as we wanted the best and wanted to know if we should buy the house or not as it's an antique and we were worried it could have major issues. Not only did Kevin come in and say the house was great, he offered prices and contractors for items which during an inspection felt unethical. If that weren't bad enough, the washing machine ended up not working, the generator was old, uncleaned and failed our first winter, plumbing pipes were unattached, electrical had issues, and squirrels were in the roofline, nesting! Nothing we were warned about. Obviously, an inspection can't find everything, but some important things would have been helpful.

Recently had Monty inspect my house prior to its purchase. He was extremely thorough and…read moreprofessional throughout the process. Pointed things out and made sure I understood the issues. Was fantastic to work with and super fair pricing on everything. Would recommend to anyone looking for home inspections. Thanks Monty!

Recently. met with Dave for an inspection on my first home. He was early, quick with all…read morecorrespondence, and did an very complete job. He is a complete pro and really does a fantastic job. Cannot rec. enough!

I had an inspection done with Dave. Dave was very professional and did a thorough job not only…read morecompleting the inspection, but also explaining things to me. After the inspection, Dave provided me with a complete report in less than 48 hours. He even sent an email to follow up and see if I had any additional questions. I love how the report includes pictures to help explain his recommendations. I would recommend Dave for future house inspections.