The techs at tech advanced are very knowledgeable and up front. They go the extra mile to help…read moretheir clients and I have never had a problem that they couldn't fix or solve.

I rarely ever leave reviews, but I felt compelled to for this company. I had issues with my laptop…read morescreen and a cooling fan; the gentlemen working fixed my screen by just using some software. They totally could've charged me a bull**** fee/cost but they didn't. They were honest, and I really appreciate that. Definitely recommend.

My wife, Peggy, and I are retired teachers, so we know all the basics of using computers ... but…read morewhen some problems arise, we're clueless how to resolve them. Unfortunately, most repair facilites want you to bring the entire computer to them, but I wanted someone who could come to our apartment and try solving the problem here without disassembling all the camera, printer, audio speaker cables, etc. I saw some very positive reviews of Emerald Coast IT -- which serves Navarre and Gulf Breeze -- so I figured I'd give them a try. We couldn't have been more pleased with Matt, who cheerfully agreed to make a housecall. He was not only extremely personable and patient with us, but very tech savvy and quickly deduced/solved the problem. We can't recommend him more highly. If you have a computer that requires the repair person to come to you, he's definitely your man.

Matt and his team did a fantastic job! They replaced the network equipment, ran cable (very…read moredifficult runs through brick walls...) and mounted/installed surveillance cameras. Matt went out of his way to make sure everything worked properly and even helped with IT equipment that was already in-place. This is a remote (to me) small business and I could not be onsite. I will definitely use Emerald IT Services again!

I've never had an issue that Digital Boardwalk can't resolve or at least point me in the right…read moredirection! I highly recommend them, as they are very responsive and supportive to our company, and have been for several years.

I love Digital Boardwalk's service and the fact that they are always available. Their staff always…read moreworks hard and diligent on my website and has increased our traffic from 1,600 views per month to more than 5,000 views per month!!! I highly recommend this service to any local business owner that is looking for exposure for their business.

Mounted my TVS and 5 cameras around the exterior. Customer service was transparent, informative &…read morethe technician was extremely knowledgeable. No complaints!

I am an independent contractor and was assigned a work order (WO) by Geeks through a third party I…read moreGig platform to install two Clover POS systems, mobile devices and printer for a restaurant. The service call was scheduled for November 2, 2024. Unfortunately, my experience with Geeks was far from professional from the outset. The first red flag was the repeated rescheduling of the service time. I received three calls on the night before (Friday) to adjust the service time, which was unsettling. Despite this, I accepted the task, trusting the third party Gig vetting process for both clients and service providers. On November 2, 2024, I arrived at the site at the scheduled time of 12 PM, only to discover that the address provided was incomplete and the customer name was incorrect. The location was a shopping mall with multiple stores and suite numbers, but the address lacked a suite number. When I inquired about the business name provided, neither the security personnel nor anyone in the area recognized it. I attempted to contact Geeks' dispatch team using the check-in/check-out number provided, but no one answered for over an hour. I was placed on hold multiple times, and my messages via the Gig platform went unanswered. After spending more than 90 minutes onsite without a response, I decided to leave. It was then that I received a call from a Geeks dispatch agent named Marks. Marks acknowledged my messages and provided the correct suite number, though he informed me that the actual customer was FD Payments. I asked him to stay on the line while I verified the new address. Upon arrival, I found a restaurant, not FD Payments as indicated. After introducing myself, the restaurant owner confirmed the POS devices were for them but requested a reschedule due to their peak business hours on Saturdays. While Marks was still on the call, I coordinated with the restaurant owner to reschedule the installation for Monday, November 4, 2024, at 11 AM. Marks confirmed this new appointment with his team and released me from the site. He instructed me not to close the ticket as my time would still be compensated. I logged two hours onsite that day. On November 4, 2024, I returned to the site as scheduled and began the installation. While the hardware setup went smoothly, there were issues with the software installation. The customer initially could not access the email containing the login credentials for the Clover system. Once that was resolved, the menu failed to transfer from the old account to the new one. I reached out to Geeks' support team for technical assistance and requested contact information for FD Payments or Clover. They provided the number for FD Payments technical support, and after extensive troubleshooting with their team and Clover support, the issues were resolved. I completed the installation, and the manager validated the system setup. I then informed Geeks' dispatch team and checked out. Now, nearly three weeks later, I have yet to receive payment for this task. Despite their payment terms stipulating payment within seven days of work completion, Geeks has offered flimsy excuses, claiming they have been unable to reach the customer to confirm my time onsite for three weeks. Secondly they claim not to have any record of me been on site on 11/02/24 This experience has been incredibly frustrating, and I would caution others about working with Geeks unless improvements are made to their processes. See below responses I received from the Geek support. 1.New Oscar Moscoso posted:11/15/24 2:40pm hello, i have tried to contact you in regards to this, you mentioned that you tried to get a hold of us for about 2 hours initially, we have no records of any call that came in that day, due to that we have been trying to get a hold of the eu to be able to confirm how long you were onsite the second time so we can proceed, so far he has not answer, we need to know this informtaion so we can charge accordingly and pay you accordingly

I went into IT Solutions with a nasty virus toolbar, and was both impressed and satisfied with the…read moreoutcome.Martina went above and beyond. IT Solutions was professional,had excellent customer service and provided me with more than I expected. My laptop was repaired in a timely matter and i paid a very reasonable price. Everything that i was promised was implemented. I would definitely recommend.

When my computer broke I called mueller it solutions and they fixed my computer the same day. I am…read morevery satisfied with the quick and friendly service i received. I reffer them to anyone that needs good computer service.

I was looking at a new computer after a lightning strike. I…read morecalled Jeff and explained what happened. He told me I should just have him look at it and go from there. I made an appointment and dropped it off at 8am. He said maybe around noon he would have a look at it due to another appointment he had. Jeff called me around 930 and said he has it working and I could pick it up. Wow. When I went to pick it up, I mentioned that I was looking at a new to me computer. He suggested to just install a new hard drive. I said ok and left it with him. He called me back and I have a like new computer for a fraction of the cost. Thank you, Jeff, for your amazing customer service. Truly blown away by the service. Highly recommended.

Jeff has worked on my computers for the last eight years. My son uses Jeff as his computer person…read moreand he is good and reasonable with his pricing. I highly recommend Jeff to repair your computer.

Seemed like a good value at $85 o hook up a smart thermostat thru American home shield…read more It took two weeks and two service techs NOT showing up. Then almost another week before they cancelled my appointment. Thanks for nothing. I wasted time away from work for a useless business. They also can not seem to be able to use technology to contact clients when nobody is coming. I will pay a local PRO company to do it from now on.

What a rip off! Quoted $99 for home theater support for system already hooked up. By the time tech…read morefinished I was billed $607!!! What a scam. Beware!!

Absolutely exceptional customer support from Jake Brodie, store manager at the Pensacola, FL Best…read moreBuy! We ordered a TCL 75" QM8L TV for pickup. After waiting an hour for the TV to be brought to our car, Jake came out and said they were having difficulty finding it and asked if we would consider an upgrade for a similar price. The store had just received the new Samsung 75" R85H, a significant upgrade. Jack was able to get the price to within $200 of the TCL...amazing! Tucker Ueberroth, Samsung Home Theater Specialist, was also a great help throughout this process. I am a loyal Pensacola Best Buy customer from now on...highly recommend!!

I swear going to any Best Buy anywhere in the country must take a year off your life, but this…read morespecific review is of the Geek Squad in Pensacola, FL. I had an Apple Watch that was physically broken. I have AppleCare+ which is a no questions asked warranty that will replace the Watch, no matter what happened to it for a $69 fee. I've been paying for this service contract every month since I bought the watch about 4 years ago. So I went online and the Google Ai suggested that if I went to the nearest Apple certified service center I could get it swapped for a new one for $69. The closest one I could get an appt at (you have to have an appt) for the Geek Squad was in Pensacola, a 1 1/2 hr drive each way. I got there 10 minutes early, basically just had to interrupt an employee to get "checked in" and then wait. And wait and wait for over an hour until I just walked up to the employee and said "what's up?" Then miraculously she says "you're up". Great! I say this will be easy, here's my broken watch, here's the serial number, here's my AppleCare+ policy number so just look me up in the system, give me a new watch and we'll call it a day. Nooo, the Geek says it doesn't work like that. She says we take all your info and we send the watch to Apple. If they agree that you are owed a replacement they'll send a replacement. "To me at my address 90 miles away, right?" Nooo, it comes back to the store and you'll have to pick it up. As an aside, while I was waiting for my hour late appt I wandered over to the Apple Products section and corralled one of the Apple Specialists and asked if I bought a watch with the AppleCare+ coverage I could just bring it in and they would swap it for a new one? He says, "there's a $69 fee, but yeah. Anyway, So I said, "after wasting half a day and $50 in gas it turns out I could have just contacted Apple, given them my info and have them send me a new watch today." So that's what I ended up doing. They just want the broken one back. Oh, and it costs $69. The issue isn't really with the way Best Buy handles Apple returns, although I'm not at all confident that the Geek knows what she's talking about. It was the massive time suck this was. The whole Geek Squad marketing BS is laughable when you see 4 or 5 employees just kind of coming and going but not really doing anything with 10 people waiting for service. When you walk up to the Geek Squad Area there is not so much as a sign saying "Check In here". There is no triage-if my Geek had just asked me up front after she got my name and "checked me in-whatever that means" she could have said "and why are you here?" At least she could have told me to go kick rocks an hour or more sooner. I don't usually vent in reviews but this was so unnecessarily infuriating that I want to yell at somebody but I know it's just Best Buy and nobody there gives a rat's a--.