Contacted ABRC roofing for an estimate to spray foam some ponding areas to a small townhouse we…read morerecently purchased via their website. Received a call that someone would come to our home Friday, May 8th at 8 am. I received a text from an employee named Justin describing his background and that he would be here at 8 am on Friday. At 9 am I texted him to ask his whereabouts. No answer. I advised him we would be walking the dog and to text me when he was arriving. Justin never returned my texts nor did he show up. The owner Sergio showed up at 10 am. I advised him Justin never contacted me back. Apparently, there was a call in so Justin was needed to do a job but Justin never bothered to inform us. Sergio said the company has a 2 hour window for any estimate appointments. This detail was not on the mail I was sent saying the appoitnment was at 8 am. I told Sergio I just wanted the ponding to be sprayed and that I would apply the 2 coats of elastomeric myself. To me, it felt like he was using scare tactics and saying the job required a full crew. He said all of the solar panels needed to be covered which made sense to me. I have bought and sold several homes and have had rentals. I understand the work required to do a job. To me, it would take approximately 2 to 2.5 hours tops to spray foam the areas that needed to be raised just a few inches. We agreed the total sqaure footage to be spray a few inches was approximately 500 square feet. He said he needed the weekend to come up with an estimate because he had softball over the weekend. People have socials lives. I get it. To me, based on the work required and the amount of spray foam needed, I felt an appropriate estimate would be $2000 tops. I asked him off the top of his head what a rough quote would be, he said between $5000 and $7000. Well, it is Friday and no call, no email, no text and no quote. Again, I felt he was trying to scare me as I suspect he did not understand my knowledge base. You have a choice in picking a contractor in doing roof repair. Would you pick a contractor whose employees do not show up, someone finally shows up 2 hours late, claims there is a 2 hour window, verbally quotes a ridiculous amount, says a written estimate is coming 3 says later, then fails to sent a quote or any form of communication a week later?