Don't waste your time. They don't return calls. Guy was broke down with truck on side of road…read morehimself when I called. Said he would call back later in the day but never did. Left message on another number with same result. I ended up hiring a different towing service.

From the owner: At Anderson Towing, we pride ourselves in our excellent work and our great customer service. When…read moreit comes to towing in the Brookfield/Waterville NY area, Anderson Towing has you covered. With thousands of hours of experience, our experts will provide you the best towing or recovery experience possible. Fast response means you get where you need to go, quicker. If you have an emergency, you can call us any time of day, we're available most times. Don't get over charged. Call now: Towing, Emergency towing, Roadside assistance, Vehicle recovery, Breakdown service, Tow truck, Flatbed towing, Accident recovery, 24/7 towing, Car towing, Heavy-duty towing, Winching service, Lockout service, Jump start, Fuel delivery, Tire change, Wrecker service.

They came as soon as I called my insurance company! Thank you approved towing and recovery!read more

We broke down on I-88 in Worcester, Ny, 0n one of the hottest days so far this year. After waiting…read more2 hours for AAA to respond we gave up and called 911. They contacted "Approved Towing" of Oneonta and they were there in about an hour. We need to tires for our Camper trailer due to the fact they both blew out at the same time. "Approved" went to get the tires and rims, all mounted, and came out with them in about 1 hour. Shortly there after we were on our way. "THANKS AGAIN APPROVED Towing". Great guy to work with, Definitely recommend if you need help. Price wasn't bad given the circumstances.

Sometimes life happens and you have to pay a lot ($250) to get your vehicle out of the mud or snow…read more But if you're going to charge me that much, there is no reason to be so rude. And I mean RUDE! The disgruntled tow driver was rolling his eyes, sighing, and acting like a grumpy 5 year old the entire time. I try to give the benefit of the doubt and have patience. Maybe he was having a bad day. But even after I paid him and thanked him repeatedly, he had the nerve to take up more of my time and complain about the sound of my truck, among other things. Basically the business is run by an annoying boomer who enjoys price gouging and thinks he knows everything. Next time I will call the guy on 220 in Oxford who was incredibly pleasant (even in 10 degree weather and icy roads at midnight) and charges $50 less to tow 20 miles longer!! Forget this place.

PLEASE READ THIS if I could give a negative 5 I would this place is evil they charged me 1300 for…read moreonly 3 days and refused to even talk about the situation unless I payed. They threatened me multiple times stating that I no longer own the vehicle unless I payed and they would ramp up prices until they get the money, straight wicked. The man talked with no empathy unless getting the money so messed up to do to a student with barely enough to get by. Please do something else that doesn't even include these disgusting folk that care about nothing but money, I tried to get my receipt after and he talked to me like I was an enemy, straight up mad that I was even on the phone with him after the transaction. Dismissing any of my worries on where my money went saying I would "just have to deal with it" WHO SAYS THAT IN A BUSINESS SETTING?? in what world?? He doesn't even take my email down saying "that's your fault for saying it wrong oh well" this is something you read out of a book how unbelievable it is he says I would have to call back and will send it if I'm lucky. Don't.go.here. -- it doesn't let me reply to their response but if you think this is due to insurance your insane. I know what I was told. And I was given a rate of 700 before the day I called to get my vehicle out of there. I even called on that Monday to no response but only a dismissive "we where busy" I surely do understand that, but when your charging 95 a day YOU DONT GET TO BRUSH OFF CALLS OF SOMEONE TRYING TO GET THEIR CAR OFF YOUR LOT. This all with the most rude person on this earth on the phone with me still making threats. I'm not so silly to just come and drop a one star just because it's so fun, every thing has a reason. Another reason being the mechanic you brought it too says that you guys caused more damage to my cars frame due to you guys NOT KNOWING how to do your jobs, you think someone is going to go for that? You must be on something strong. Craziest part is I was asking so politely to just leave my car somewhere else that weekend if they would charge that much a day but they refused. And what you guys did after I tried to get my receipt was what tipped me over enjoy this one star.

I live up a steep hill. My driveway was very icy I needed my dodge ram towed into town. Bob came up…read moreno problem hooked my truck up and off he went. Quick very professional service at a great price.

From the owner: There's never a good time for your car to break down. If you need immediate help after a collision,…read moredead battery, flat tire or another vehicle issue, call Bob's Collision & Customs now. Our local towing company in Oxford, NY offers 24/7 towing and roadside assistance services. With over 30 years of experience in the towing business, our team is more than capable of getting you out of the jam you're in. Whether it's a minor issue or something that needs to be fixed at our shop, we'll get the job done and to get you back on the road ASAP. Call our local towing company today at 607-244-6241.

These guys are fantastic. Reasonable in pricing and friendly to work with…read more Aaaaaaa gggggg bbbbb

Office staff did not follow standard business practice of quoting long distance AAA tow fees (which…read morein May were $423.00) and without proper authorization began towing the car to long distance destination. Only after car was in transit did Office Staff phone to tell me AAA would not cover costs. In immediate subsequent phone call with Owner, Gene Brown, apologized for his staff mis-handling and informed me that towing would be $989.00. I pointed out that his office staff had phoned me three (3) times to advise me of towing schedule and had easy opportunity to inform me of tow charges and in fact it was Standard Business to collect this long distance fee upfront and prior to sending the car on the road. We discussed this point at length and he agreed that the fee should have been discussed and I stated that I expected to pay the fee upfront but was not given the opportunity to do so. He volunteered to me a return of the car to my home without any charge and went on to assure me he would return the car to me for no tow charge. This morning, I phoned to ask what time the car would be delivered to me back home and he informed me the car had been delivered to scheduled long distance destination. I pointed out he made the offer the night before to return car to me at no charge, so now the issue was still unresolved. His response: "It's resolved. I'm getting paid. You can take it up with AAA." Important to note here is that my AAA membership would have paid him in full without issue for his local tow from my home to his shop and the return from his shop to my home if I had declined to have the long distance tow done prior to the car leaving for the long distance destination. Deceptive business practices! Find another shop.

AL's responded and towed my husbands car when he was in a bad accident. I can't say enough how…read morewonderful they treated him and how nice they were the next day when we went to get to get our belongings out of his totaled vehicle.

Great people there and took care of the vehicle when they towed it after a accident and helped me…read moresort out the steps with insurance and what not