When I called about getting an oil change on my transmission giving the model of the car ,…read moretransmission model and car , I was given a $250 quote, once I got there , it seemed like no one was at the front desk , waited about 10 minutes till somebody came and asked what I needed so I said I had an appointment and then he went on writing the estimated cost for $480 , so I said no and walked out. Wasted my time !

I am moving from the central coast to SoCal and on my way was taking my dad home. Well my car…read moredecided to act up at the end of the awful hill to Tehachapi. I was sent here and I am so glad I was! The mechanic took my car for a spin and said it could be fixed but wouldn't be worth it. I am so thankful to him for being honest with me. I highly recommend them. He is very straightforward and won't sugarcoat anything

Service was good and fast they were kind friendly clean and even checked the car before they tested…read moreit so I wouldn't have to do it unnecessarily

Brought in my 2002 Toyota Camry for a Smog check to these experts. Very friendly staff and the smog…read morecheck was done in no time. Highly recommend that you bring your vehicle here, to the experts. Even Don the owner was there to help out. Great value in customer service.

Took my Toyota Tacoma pick up for Transmission oil change, they were friendly, professional gave me…read morea quote after verifying my transmission, also gave me a good price on changing brake fluid in system. Both were past due, dirty. Called me in the afternoon truck was ready. Happy with service, would recommend.

I am writing this review to warn future customers about my unacceptable experience with Affordable…read moreTransmission and Auto Repair Center regarding an ATRA nationwide warranty repair. Background and Initial Service: My vehicle's transmission was rebuilt a few months ago by a different authorized ATRA shop. Due to a recent move, the original shop authorized me to bring the car to this affiliate location, a 30-mile drive from my new home, for a warranty diagnosis. Upon drop-off on 11/18/2025, the front desk employee immediately became cold and dismissive when I mentioned the words "warranty repair." The Issue & The Refusal to Diagnose: The problem is specific and reproducible: when the car is cold, driving downhill causes the transmission to shift into what feels like neutral. Pressing the gas results in rising RPMs but no movement, forcing me to shut the engine off and restart it to re-engage the drive. After two days, I received a call informing me they could not reproduce the issue and were refusing to work on the car. I explained to Miguel that the condition requires a cold start and a specific downhill coast, asking them to try again or keep the car longer. He flatly refused any further testing, stating they were done with the vehicle. Integrity Violation and Fraudulent Documentation: Since they refused to honor the warranty, I requested a written reason for the denial of service, which is standard procedure. Miguel went to review my paperwork. When he returned, he presented a form and demanded I sign it before he would provide any written explanation. This form was an explicit waiver where I would acknowledge that the issue I claimed was not present and that their testing proved my claim was false. I refused to sign a document that was contrary to reality, as the transmission issue is demonstrably still present. The Threat and Escalation: Because I refused to sign the false waiver, Miguel refused to give me any written denial and escalated the situation. He told me he wouldn't help me anymore because I was "not a nice person." When I stated I would write an accurate review of this unprofessional experience, he raised his voice and began threatening me: Threats of litigation. Explicit threats of physical harm to myself and/or my property at my home. Threats to contact my employer to have me fired. I immediately took my keys and walked to my car, with Miguel following me out of the office, continuing to curse and issue threats. This behavior is far beyond poor customer service; it is menacing, unprofessional, and a direct failure to honor the ATRA warranty program. The shop refused to perform due diligence, attempted to force me to sign a false legal document, and threatened my physical safety. Avoid this business at all costs. Date of Visit: 11/18/2025+11/22/2025 Employee Name: Miguel (Front Desk)

They were honest and didn't have any charges that seemed off and they didn't "fix" anything that…read moredidn't need to be

Took my vehicle in for a battery replacement. Asked the owner if he was comfortable performing the…read morework as it is a higher end vehicle. After completion of the job, the clock in the vehicle did not allow me to reset the time. I made an appointment to return the vehicle. They wanted to charge me 170.00 to check it out. I did not feel this was fair as everything functioned fine before they worked on it. After trouble shooting the vehicle, I was informed he was not knowledgeable enough to perform the reset. I was given a nasty attitude by the owners wife because I expected them to do the job I paid them to do. On a previous occasion I had them do an oil change on same vehicle, only to find it was 3 quarts low as they didn't know the correct oil capacity. Will NEVER go back 5o this establishment. If you really care about your vehicle, go elsewhere.

Gigi was up front honest, knowledgeable and helpful, always answering my calls and updating me with…read morestatus of my truck, he charged me 1/2 the price GMC was charging, took a couple days to replace transmission after he received it.

I recently took my truck to Qualifast Transmission and Auto Repair and had them service my…read moredifferential fluid, transmission fluid, and PTU fluid -- and I couldn't be happier with the experience. Right after the service, I drove over 10 hours straight to Salt Lake City, and my truck ran absolutely amazing the entire trip. Everything felt smoother, more responsive, and just solid overall -- exactly what you want after getting major fluids serviced. On top of that, the customer service was great. The staff was professional, straightforward, and didn't try to upsell anything unnecessary. They explained everything clearly and got the job done efficiently. And honestly, the prices were even better than expected -- especially for the quality of work they delivered.

Where to begin with the amount of kudos and appreciation for HD Auto Transmission. From the time…read morewhen I called in for a quote for transmission rebuild and spoke with Emily, she was very thorough, polite, very helpful, and provided exceptional customer service! Ethan, the Man, the Myth, the Legend! If you want quality, honest and trustworthy work done for you, come see Ethan! He is extremely passionate and knowledgeable about his craft, he will explain in layman's terms how things work and you can see the level of pride he takes in his work! I am elated to have found such a great Team that I can rely on to keep my toys and family vehicles safely on the road! Much appreciation to you all!

Had a busted transmission line they got on it as soon as I pulled up and I was on the road again…read morewithin the hour they even cleaned up the undercarriage 100% recommend them

Save yourself a headache! This scam of a mechanic shop! I took my ford fusion there for a…read moretransmission rebuild because second gear was slipping. They took over a week before they even started my car and I had to keep calling to check status. Once I finally got my car back the broke a coolant line and tried to seal it with a putty. Luckily I had just replaced it and had an extra on I ordered from Amazon so I replaced it myself. They told my to come back at 1500 to get first service, that was a mistake and shouldn't have gone back. They damaged a brand new cv axle I had just replaced a few weeks prior and told me they'd charge me 190 for a new one and then labor on top of that. I told them to put it back together and I'd replace it again as it was still under warranty, I just had to take it off. Which I am very mechanical inclined but I can't rebuild a transmission which is why I went there. So when I drove off I noticed some suspicious suspension noise, then I hit the brakes and my car started shaking real bad, now it didn't have that problem before I brought it to them. I took off my wheel and noticed the back end or the lower control arm was loose and not placed properly. So now I have to correct what they did, such a headache that I payed for. Stay away from these guys !

Man I've had one of those years where everything from paying someone to build engines / shocks /…read moreceramic coating / transmissions / sand car building has not worked out and people over promise and under delivered . So when I take a chance on a new place I always have this ready feeling and try and not over expect anything . I took them my 2006 for a trans rebuild thinking it was done and needed to be re done ..they call me up and say it's not your trans just a shifter cable and the trans is confused on pressures. I asked them please fix it and do what ever it takes . When I went to go pick it up it was such a minor fix for them they wouldn't even take my money . They could have easily got me for thousands but they didn't . Very rare when a shop or people offering a service will surprise me so I would definitely recommend this place .

Problem while on freeway driving: Acura TL 2006…read more Transmission changed to lower gear suddenly, then back to normal Happened twice Transmission dashboard indicator for 'D" drive light briefly brinkling I was refered by a friend who is a mechanic to this place John the owner is very helpful He used his computer tool to check any error code Then he test drive the car, but could not find any problem I feel bad for him, he spent almost and hour, and I wanted to give a some money for his time He refused, his shop promises free diagostic I asked for his business card and assure him I will bring my car there if I have any transmission problem in the future This change to lower gear problem I have had in the past only when driving steep downhill - from 4th or 5th down 3rd gear, then back to 4th or 5th again I hope this car will last a few more months I strongly recommend you to visit his store if you have a tranny problem

I had an engine leak, that I originally thought was a transmission leak, so I took my car to El…read moreMonte Transmission. They took a look at my car for free to identify the issue and they detected the leak to be coming from my engine and not my transmission. They showed me exactly what they were seeing, why they thought it was my engine and not my transmission, and offered to put a dye in my transmission fluid to ensure it was my engine and not my transmission. I drove my car for a week and took it back to double check, and sure enough it was my engine! Although they spent time and care on my car, they didn't charge me a single penny, even when I insisted to at least pay for the dye. They were able to refer me another mechanic to fix my engine leak and I was able to get my issue solved that same day. As a woman who is nervous to get work done on my car, I had an excellent time at El Monte Transmission. If you are having transmission troubles, please go to them :)

Customer service was great but I'm wrestling with taking my car here again. My car began making…read morenoises it never had before and leaking after having it repaired here. I knew she needed a catalytic converter as well but it had to wait so I thought it must be that. Well, We took her back to have the catalytic converter replaced and now she's making horrid sounds (maybe a belt) and leaking water like crazy. I am loath to take her a third time.

Honest shop and great communication. Will come back here for any vehicle needs. Upfront about…read moreestimates/costs and got me in right away to see what was wrong with the car. Thanks again. Much appreciated.

First time I've used their smog service. I can honestly say this is where I will get all my cars…read moreserviced from now on. Very polite and honest. 6 stars

I had a great experience getting my vehicle's smog check done here. The service was fast and…read moreefficient, and the price was a great value. The waiting area was clean and well organized, also complementary COFFEE which I really appreciated. The front desk staff were very polite and sweet, making the whole process smooth and stress-free. I'll definitely be coming back and highly recommend them!