It's disconcerting to have someone come in, look all around your house, not take any notes, leave…read moreand then not follow-up in any way. I do not recommend them. I've been trying to get an estimate for the repair of almost all windows in the house for over 2 months. Robert reviewed the windows on Tuesday, Feb 20 and it is now May 6. I'm still waiting for the estimate for, let alone scheduling of, the work. Many text messages (they *do not* answer their phone - it goes straight to voicemail, telling you to text them) later, they've stopped even replying to text messages. Pretty sure this business is closed. Notice how the reviews are from 2021.

We had our old and drafty front Bay window replaced and it looks better than ever…read more Rob arrived exactly on time when he provided an estimate. And Rob and his work crew arrived on time the day of install. His workers Henry and Manny did an expert install and were neat, polite and professional. They did an excellent job on all the interior trim, and cleaned up perfectly when they were done. He also saved us $$$ performing repairs on 5 casement windows that I thought needed replacement. I highly recommend Quality for any window replacement or repair. Shop local, Avoid Big Box. .

Professional from start to finish. Showed up on time, quoted a great price, did what they said they…read morewould do, were always friendly when I needed something, and the windows look great. Highly recommend.

Update, March 2026 - It happened again to a different window and this time the repair was SOMEHOW…read moreFASTER. I logged the project request with Benson at 12:41pm on a Saturday. The window was fixed by 2:41pm *the same day*. Unbelievable. I will never call anyone else ever again for window repair.

After years of struggling to find a good handyman to do repairs around my home, I found Mr. Wilson…read moreonline. I hired him to rebuild and repaint my deck stairs. Mr. Wilson did sturdy, high-quality work. He further helped me while I was trying to sell my home by providing contacts. He is kind, reliable, and reasonably priced. It is a rare combination these days. I highly recommend his services to anyone looking for a great handyman. I only wish I had known about Wilson Construction earlier.

Recently finished a gut and remodel of our guest bath with Steve and Ernie, and couldn't be more…read morepleased. They provided a fair quote, and executed on time and on budget with minimal disruption. Pleasure to work with. Highly recommend!

They know your address and they know how to use it. After they refused to respond to my requests to…read morerepair the holes they created on the seams between the doorframe and door THEY installed and sending me a door that was not the color they promised, I showed up at their showroom. When they asked why I was there I told them why. The salesperson was upset because his current victims/customers were there and overheard. He showed up at my house to do his best to embarrass me. From my driveway, he started to yell at me that I cost him business. This time I have a ring doorbell to catch his unprofessional possibly steroid induced behavior. He cost himself business by being a liar. The owner came by my house after this fiasco and offered me paint so I could paint my door the BLACK color that I initially ordered. He had the gall to say that the espresso/black color went better with my house anyway. My house was under renovation so he proved my point-I'm not trying to match the current color. I'm matching what it will be. Lastly, the fancy keypad doorknob they sold me was not installed correctly because the door would not close!!! They came back to fix it to loosen the screws to accommodate the misalignment. I wasted over $10000 on this poor excuse of a business. RUN. It is not worth it to do business with this company. They also need promised satisfaction guaranteed but they don't mean the customer-they are only concerned with themselves. THEY ARE A SCAM.

Yelp Using Royal…read morewindows and doors has been a disappointing experience. We really believed we would have an excellent experience and the best customer service since we were paying top prices for customized doors. After we paid $25,000, we call with some problems with the two French doors. The screens on both doors did not work properly, the weather stripping ribbed off and one of the handles on the doors was stripped. Right after installation we recognize the poor customer service. We called, we emailed, we basically pleaded for them to help us with our concerns, however, the typical response from Salon was "let me look into it and call you back". And then he never would called back. Two years of poor customer service, it has been frustrating.

I WISH I COULD GIVE NO STARS! Seriously. I was looking forward in purchasing home improvements…read moreitems for the house and remoldeling my home with this company. After purchasing a front door from Unified Home Remodeling I felt devastated. The guy that came to install the door advised my wife that the door will need a molding so then my wife called Unified and they told her they would provide a molding for $150 instead of honoring the molding but no, my wife decided to go buy one of her own at Homdepot for $40 but the sales person from Unified did not advised us about the molding we had to provide ourselfs when we were negotiating to buy the door. And then on top of them not providing the molding they didnt frame the new door and left the old frame at the threshold of the door, another thing the sales person did not advised us that we would have to replace on our own as well. These people are not professionals and have no customer service. Just false advertisement and lying saying that they did told us about the molding and the sales person did say Unified would frame the door to make it look nice. I remember the sales person said we dont just install the door and leave we also frame it. None of these things they promised were written in the receipt so they cant say we knew about it. On top of everything the door came with a few spots unpainted which is missing spots of its original color. The manager was contacted in regards to the door missing paint and still till today no answer or contact back from the manager. As always it never fails the owner will then replied to this review acting like he cares and trying to make the company look good saying they are sorry or email him personally but as of now they sound like crooks to me. I should've 100% went with Power Home Remodeling, what you pay for is what you guy get, sometimes going expensive It's worth it and it's better less stressful and hassle with bad customer service representatives.

I had two sliding glass doors replaced at a rental property of mine. I was so happy with the entire…read moreprocess from being on time for the estimate, and was especially happy with the quality of the sliding glass doors and you could not even tell. Contractors were in either apartment that day after they finished and left. I'm so happy I had Andrew over yesterday at my house to give me an estimate on two bay windows, and a couple of double hung windows

A&J Window repair is one window repair company that you MUST use if you need window repairs. I…read morelive at 650 Victory Blvd in Staten Island. I moved into my apartment in April of 2017. My breakfast room window, which is next to the fire escape, has been broken since the day I moved into the apartment. The super tried to fix it over the 6 years that I've lived here; however, it remained broken and dangerous. Fortunately, Altin and Egli, who are employed by A&J, came today and fixed my window. They even went throughout the apartment, checking all of the other windows to make sure there were no other issues. Altin and Egli were kind, respectful, professional and efficient. Their boss, Reggie, who owns A&J called to check to make sure I was satisfied. A&J Window Repair is EXCELLENT. A must for anyone who has window repair issues. Dr. Ramona Brockett

I GAVE THEM MULTIPLE CHANCES. BIG MISTAKE…read more I normally give small businesses a lot of grace. In this case, I gave far too much. **5/9/26: UPDATE - SEE SCREENSHOT OF ILONA GUMENYUK'S 5/8/26 EMAIL CONFIRMING REGGIE ARRIVING TO DISTRIBUTE REFUNDS AND REPLACE MY SCREENS -- NONE OF WHICH HAPPENED. AND NOT A WORD FROM ANYONE.** I hired Reggie Villa / A&J Window and Glass to create custom window screens and a balcony screen solution for my apartment. Based on my recommendation, two neighbors also hired him and paid deposits as well. What followed was weeks of missed appointments, repeated promises to "check with the factory and call me back within the hour," long stretches of no communication, repeated promises that things would be ready "next week," and eventually requests for refunds that never materialized. As delays continued, Ilona Gumenyuk repeatedly communicated on the company's behalf regarding scheduling, refunds, and assurances that replacement materials and payments were forthcoming. When Reggie finally arrived to install my window screens, he showed up hours late with screens that were several inches too short and did not fit properly (see photo). Instead of acknowledging the issue, he attempted to explain the large visible gaps as intentional. One screen had to literally be hammered into place. Even after this, I still allowed myself to believe repeated assurances that properly fitted replacement screens and refunds were finally coming. They weren't. Since then, the two neighbors I referred have filed complaints with the Office of the New York State Attorney General Consumer Frauds Bureau, the Better Business Bureau, and local law enforcement. It is also worth noting that the company's Google Business Profile now appears as "Permanently Closed," despite the company continuing to communicate with customers and schedule supposed future work. As a result, customers can no longer post new Google reviews. I strongly encourage anyone considering this company to read the prior detailed negative reviews carefully. I wish I had.

We had a broken window in our basement that needed a quick fix. I reached out via Yelp & William…read morewas able to come out the next morning. He was quick, efficient & professional. Will definitely use again for any other glass needs!

Very fast response from Willam. Came out took a look said he'd have it done in two weeks and he…read moredid. You couldn't ask for a better job. I highly recommend.

Five Stars!!! I highly recommend Windows Solutions Plus. From the initial quote by the owner, John…read moreto the installation team. These guys are who you want to hire! They answered all of my questions, are professional and organized, and do amazing work. The team arrived early, and safely lifted my Marvin sliding glass door up to my deck. The lead carpenter, Mike an employee of the company, has years of experience and takes a lot pride in his work. He precisely installed the sliding door and installed beautiful trim work. They left my home spotless!

Excellent service. Step by step process well explained and meticulously followed. Everyone from…read moreJohn and Greg to the installers were extremely professional. 12 windows in a day with no mess. Superior job at a great value. We will be using them for the upper floors of our Bronxville home.