I had a great experience with Sam's IT Solutions and would gladly recommend them. My computer…read morecompletely froze while I was gaming, and when I tried to turn my laptop back on, it got stuck in a repair loop and kept restarting without being able to fix itself. I reached out to Sam, and he first tried to help me over the phone. When that did not solve the problem, I scheduled an in-home visit. He came by the very next day at a time that worked for me and spent about three hours working on my gaming laptop. He found that the hard drive had failed and replaced it with a new one. I felt the price was very fair, especially since there were no markups on the part. Sam was friendly, helpful, professional, and easy to communicate with throughout the whole process. I would definitely call him again for any future computer repair needs.

I tried upgrading my PC myself with the help of AI…read more After a few days of troubleshooting and nearly overheating my computer, I knew I needed a real expert. I called Sam's IT Solutions and Sam was able to quickly diagnose the issue over the phone. He told me exactly what parts I needed, and as soon as they arrived he came out to my place and fixed everything on the spot. Fast, knowledgeable, and incredibly helpful. Highly recommend!

Always dependable and I like the personal service. My Mac's come home very healthy!…read moreLooking for someone to take care of your Apple products, come see Jack, he's the best.

Recently, I was desperate after my MacPro was hacked by a scammer posing as a fake remote tech…read moresupport person. I shut off my computer, went to Yelp and was happy to find someone who specializes in Apple/Mac. I then asked my La Canada Flintridge friends and one person endorsed him whole-heartedly. I called Jack and lucky for me he said to come over in a couple of hours. He has a nice, bright office next to his house, not far from the freeway exit for Trader Joe's. He's so easy to work with--smart, personable and clear. He knew exactly what needed to be done. I have a backup service, but having done a backup install before, I knew that would take days. Jack took care of everything and had my laptop back to me that same day. There is nothing like the security of knowing your computer is only in the hands of one trustworthy person instead of sitting in a backroom, handed off to someone you've never spoken to. Also, Jack is an authorized Apple tech and his fees are fair. He also helped me choose the right router (I was about to buy something I would have regretted). I have told all my Mac friends about him so I thought I should get around to posting here. Two things you should know: 1) Be sure to call first, he only sees people by appointment and 2) He takes cash and checks, no credit cards. If you have a Mac, this is your guy.

horrible horrible horrible , DO NOT USE THIS SERVICE !! misleading initial contact , specifically…read morerequested a service call , not equipment sales upon confirmation i was told appointment would be anna review estimate for new equipment. when i explain i requested a service call not a sales call i was told then tat they would charge me $189 for a service review and probably still sell me new equipment because the don't fix your system they install new ones they provide !!!

excellent experience with LA Wifi Guys!…read more I had a crappy security camera set up, and a failing doorbell cam and needed them replaced. Out of frustration, I was determined not to cheap out and dug into the options. Ubiquiti had a solid reputation for quality and reliability, so I went about finding someone who handled their products. Yelp was a great resource and I narrowed down my choices to LA Wifi Guys, as their information gave me the most confidence. Made an appointment and David came out. Really liked his approach. Honest and transparent and not hustling me for upsells. He described my options clearly and it was easy to decide what I wanted. Not cheap, but very fair considering the higher quality solution and more experienced installation. It actually cost notably less than my original set up, which was done 6 years ago and had less features and most of all turned out crappy. David gave me an estimate for parts delivery, which turned out to be exact, and we made the install appointment for the day after. He came in and was very polite, careful and steadfast. He also was great at explaining how to operate my new system. But most of all, weeks after the install, I am sooo happy with it! Really great setup with excellent user interface and excellent camera resolution. I've already shared videos and stills with the neighborhood (as we are having coyote issues), and it was so quick and easy to do. A+++ experience all around! Thank you so much, David!

He took two of my broken identical Eizo monitors and combined them into one working monitor. What a…read morefeat!

I woke up one day to my nine year old baby sick. I panicked…read morewrapped it in a blanket and rush it here; my pride and joy was in his hands for a week. I tossed and turned all night until I heard back soon after; everything was gonna be alright! Flash forward today in just a week I am reunited with my laptop and her new keyboard. I am forever grateful!

Great communication and service! The repair process was clearly communicated and when the issue was…read morefound I was only charged for the diagnostics. Even dropped off my PC when the repair was done! Highly recommend for custom gaming PC repairs!

Came here to get my computer built after being too busy with school. The people here are fast at…read moreresponding on finding the price for your computer and also provide real time updates when coming your computer. Office is a little hard to find as they're located on the top floor and down the corridor. However, service was phenomenal and my computer works well! Work highly recommend coming here for computer services!

Mark is wonderful to work with. His knowledge and experience held things move quickly. I needed to…read moreset up my new Lenovo PC and transfer file and programs from my old one 2018 Lenovo. Mark wad efficient and fun to work with. He came to my home and did a great job and worth every penny! It's good to know that he's there when I need him. He's the only person I found to come to me. Check him out.

I was having issues with my laptop, and Mark made the entire process of moving all my data from the…read moreold laptop to the new one a breeze! I was worried it was going to be a complex endeavor, but Mark put all my worries at ease and did an excellent job helping me out. He's incredibly experienced, a true professional, and a pleasure to chat with while we waited. I would highly recommend him if you need help! He shows up when he says he does, and doesn't waste time. He's in, fixes the problem, then departs. I'll definitely be using his services again in the future. Thanks Mark!

I spilled soda all over my Mac keyboard and trackpad, and I was totally freaking out. Other repair…read morestores I called said there would be a several day wait, since they were busy Without an appointment, I walked in and spoke with Lian at the front desk. She was incredibly kind and took the time to explain the entire process to me. Since I arrived close to closing time and didn't have an appointment, she let me know they would run diagnostics on my laptop the following day. There's an $89 diagnostic fee, and if repairs are needed, part of the $89 fee can be used towards the cost, which felt reasonable. The next day, Martin called to let me know there was no damage and that he had cleaned the affected keys. He explained that my laptop passed all tests, but the battery was consumed. When I wasn't sure what that meant, he patiently explained and advised that since the battery wasn't swelling and the computer was still performing well, there was no need to replace it unless I noticed issues. I really appreciated that he took the time to explain everything and didn't try to upsell me. I was able to pick up my laptop later that same day which was less than 24 hours after dropping it off. I highly recommend Di-No for honest and fast service!

I previously had a great Mac repair experience at this mostly Apple-focused store, so when my…read morechild's gaming laptop failed, I brought it to the Microsoft counter at the back of the store. I paid the $89 diagnostic fee and understood that it would be applied toward the repair cost if I moved forward with the repair. That policy is completely reasonable. After diagnosing the issue as a failed motherboard, however, I was told they could not obtain the necessary Asus part and therefore could not perform the repair. I later learned that an authorized repair provider could obtain the part and complete the repair. My frustration is not that they charged for diagnostic time. My frustration is that no one mentioned before taking my money that they might not be able to source Asus parts or complete the repair. Had I known that, I would have taken the computer directly to an authorized repair provider. The laptop is currently being repaired by Geek Squad. I intentionally support small local businesses, and Di-No is close to my home, so it seemed like a win-win. Unfortunately, that wasn't the case. When I asked whether a refund was possible given that the repair could not be performed, I was told no. Consumers should know there is a possibility they may pay for a diagnosis, only to discover that the shop cannot complete the repair and that they will need to start over elsewhere.

Art is so knowledgeable and helpful! He replaced my motherboard in record time!…read more I will never go to anyone else. So happy and grateful to find Art and the Top Notch service he provides.

The 5 star reviews are well justified. My PC's SSD failed and I tried to DIY fix it myself only to…read morewaste several days in the process. I had several urgent deadlines that I was worried I would miss, so I reached out to Art. He responded quickly and got my PC not only working again but also better - all within the same day. It now runs faster and the once howling cooling fans are whisper quiet. I strongly recommend Art. Thank you, Art!

Spoke to Jonathan about a problem with my home computer. He told me that his company didn't provide…read morethat type of service. I asked him if he could refer me to someone who could perform that type of repair. He replied that any computer repair company should be able to make that repair. He questioned me about the issue that I was having with my computer. I asked him if he told that the problem was major and worth fixing. He asked me if he could remotely connect to my computer and see the problem. I agreed, so he proceeded to connect and check my computer. He tried a few things and immediately found the problem. The repair was rather simple for him, but would have been major for me. I am giving this review for other potential customers because this technician's diligence in building his company's reputation in the industry is outstanding. I called this company by chance and got rewarded. He fixed my computer without hesitation and I am very grateful for all the help he gave me. Thanks again, Mark N

My husband and I are older and a bit computer challenged. We were having no luck trying to connect…read moreour new HP printer/scanner to our WiFi. We went on the Web to contact "HP Support." It seems we started out with HP Support but were intercepted by ??? and we didn't keep an eye on the addresses to see we had been intercepted by another site. After being asked a lot of questions ending with "what security system did we have on our car and our house", we quickly ended the connection. Immediate PANIC!! We felt we had given out way too much info and were going to be hacked big time. We contacted our trusted, knowledgeable tech guy that we had seen for years. He had retired in the last year (Oh Drat) but was willing to try to help us find out if we had been hacked or not and how bad. He checked all he knew and then referred us to Chris at WinC Services who he felt would take care of us. We immediately called Chris. Within a few minutes we knew we were just plain lucky to have been referred to Chris. He took over our computer and did a thorough search and luckily, found nothing awry. He was very calm throughout the search and we begin to feel relieved by the minute. Then, he talked us through a lengthy set up of our new printer/scanner. The information included with the printer/scanner said, "Quick Start Guide." HA. Maybe in HP's world, but not ours. I strongly advise anyone who needs tech help to call Chris at WinC Services first. You can waste your time checking with others, but yes, it will be a waste of your time. If the other guys at WinC are as talented and knowledgeable as Chris, you have found your gold mine. We did. (My husband is writing his own review in support.)

We needed help with our computers in the office. Our router wasn't a good one and we need a…read morefirewall to protect us. We also need consist WiFi service.total of like 6 computers!! Sean is the man! He gave us great suggestions on what to order prior to him installing and fixing everything. He went above and beyond. Like really really!! I am so glad I called , thank you Sean ! Really appreciate everything . Also fair priced and the value we got was great ! Highly recommend!

We had our new home fully wired during construction with low voltage wires CAT6 for cameras, WiFi…read moreaccess points, hardwired data connections and it turned out perfect. The WiFi coverage is strong everywhere on the property NO dead spots at all. Everything was cleanly installed and works exactly as it should. I can easily view all my cameras from anywhere and the connection is fast/reliable. Couldn't be happier with how it all came together!