I had a great experience with Sam's IT Solutions and would gladly recommend them. My computer completely froze while I was gaming, and when I tried to turn my laptop back on, it got stuck in a repair loop and kept restarting without being able to fix itself. I reached out to Sam, and he first tried to help me over the phone. When that did not solve the problem, I scheduled an in-home visit. He came by the very next day at a time that worked for me and spent about three hours working on my gaming laptop. He found that the hard drive had failed and replaced it with a new one. I felt the price was very fair, especially since there were no markups on the part. Sam was friendly, helpful, professional, and easy to communicate with throughout the whole process. I would definitely call him again for any future computer repair needs. read more

I tried upgrading my PC myself with the help of AI. After a few days of troubleshooting and nearly overheating my computer, I knew I needed a real expert. I called Sam's IT Solutions and Sam was able to quickly diagnose the issue over the phone. He told me exactly what parts I needed, and as soon as they arrived he came out to my place and fixed everything on the spot. Fast, knowledgeable, and incredibly helpful. Highly recommend! read more

Sam was nothing but amazing. He was very professional, easy to communicate with and answered any and all my questions. I had a hardware issue with my computer and he was able to open it up and diagnose the issue for me. Even after his services, I was able to follow up with questions related to the matter at hand for further assistance and he did not hesitate to respond. If you have anything IT related, I would highly suggest you contact him. Will definitely be in touch for future projects. Thanks again Sam! read more

I highly recommend Sam's IT Solutions! My 2013 MacBook Pro had a swollen battery that could have been a fire hazard, so I searched Yelp for a trusted computer repair shop. Sam's came up #1 with 5-star reviews from nearly 450 customers. After I explained the issue, Sam picked up my laptop within an hour and had it back to me the next morning, fully working! He was incredibly responsive, easy to communicate with, and prompt. It's no wonder he has so many 5-star reviews! Thank you, Sam! read more

Sam’s IT Solutions - IT Services & Computer Repair Near Me - Pasadena, California

Sam was professional, courteous, knowledgeable, and quick to respond. I needed help installing Ethernet cables, and he made the entire process easy and stress-free. The work was completed efficiently and with great attention to detail. I highly recommend Sam and would gladly work with him again. read more

Best decision ever! My MacBook Pro Display screen randomly broke & Apple quoted me $700, which seemed like a total rip off. I did some research on yelp and came across Sam's IT solutions and decided to give it a chance. When I called Sam, he was super friendly and knowledgeable, and also very fast at responding/ communicating. It was definitely way more affordable than apple! I dropped off my laptop and order parts at the office building (7th floor inside the bank), and the turnaround was just one day! It was so easy and fast. The staff there were friendly as well. My laptop is working just fine and looking better than ever. Such good quality service, trustworthiness, & efficiency. Thank you Sam!!! read more

Always helpful! I've gotten help in the past and very friendly each time. I thought I had some problems with my computer and also had some questions and it was answered quickly! Got a call very fast back and it was nice! Thank YOU!! read more

Sam is amazing! Great service, top quality work always and a very fair price. Can't recommend him enough.

Sam was unbelievably helpful. I had a hardware problem on my compter and he wanted to know whether it was something he should repair given the delicacy of the issue. He looked up the info and said it was a newer model and better served by Lenovo. That meant less income for him, but he took the time to explain the procedure for getting it done and gave me info on contacting the company. He gets a lot of points for that! read more

Super responsive, friendly, fast service. My GPU got smoked while gaming with an inadequate chiller. Sam ran me through a few trouble shooting steps over the phone, I ordered some parts based on his recommendation, then he resolved the issue in person with a service call at my house. Sam is great, fair, and reasonably priced. Would recommend anytime. read more

I can't thank them enough for fixing my laptop over the phone. I had something important due on Monday morning and my laptop wouldn't turn on Sunday night. I work remote so the only option left for me was to drive 1 hour to my work and hope my laptop got replaced. My boyfriend recommended calling Sam's and he helped us fix the laptop over the phone free of charge. It was so kind of him. He's a life saver truly. I have a couple of things that need fixing on my gaming PC and I know where I'll be going. read more

Great service and at an incredible price, specially for an in home repair. I would strongly recommend their service if you are within their service area. read more

Needed troubleshooting for a motherboard issue. They were knowledgeable and courteous. We were able to walk through possible solutions and they gave me insight on how to go about fixing my issue read more

Sam is the best! He came on time to our home in Arcadia very early today on Saturday morning, examined my antiquated and non- functioning laptop, and honestly told me that it would be better for me to buy a new laptop rather than spending a lot of money with my having San fix it!!! Many repair services would just try to fix the laptop in order to get some easy money, but not Sam--he even found me on his own smart phone a laptop he recommended I should buy and sent me the link! Moreover, he only charged half of what his normal price would be just for driving all the way to my home in order to diagnose the problem! You won't find a better computer repair service--thank you for your superlative service, Sam! The Greek-American and his sister read more

I highly recommend everyone go to Sam's IT. Sam fixed my laptop as it had a broken hinge. He gave me a fair quote with great communication all along. He was also very accommodating and allowed me to pick up on a Saturday. My laptop is looking great and he left me with tips to keep it in good condition. Sam's will be my first choice if any issues arise with my laptop or computer. read more

I had an excellent experience with Sam and would highly recommend him for all your IT needs. Over the past month, my MacBook has consistently run into issues with charging and Sam recommended a battery replacement. I called him last week and he mentioned he would only charge for installation and labor. He went so far as to advise on the model of battery for replacement. My laptop was good as new and ready within a day. Sam was extremely accomodating, professional, and responsive! He's going to be my go-to guy moving forward. read more

This is my second time asking Sam for his services, and I couldn't be happier. This time, I needed what I assumed was a straightforward CPU and GPU install. Turns out I accidentally mapped out a Ryzen upgrade path, but my mobo only supports Intel. So what started as a two-component swap quickly became a much larger operation: migrating a bunch of components across two chassis to make everything compatible. We only realized this after Sam already arrived. On the spot he pivoted immediately, and executed the whole upgrade AND components migration between both my machines within the tight timeline I'd originally asked for. He wasn't one bit fazed, and no upcharging me on the spot for the extra complexity...just calm, focused problem-solving with a genuinely friendly attitude throughout. If you want someone who's versatile, technically sharp, and just an all round awesome human being to be around, Sam is your guy. He's earned my repeat business without question. read more

Wanted to get a quote to get my 4 year old laptop's thermal paste changed due to thermal throttling and stuttering, but instead was recommended to just clean the fans myself! I did that and then did what he recommended, which was to disable processor boost mode! This dropped my temps immediately and my laptop no longer thermal throttles! It now sits at 75c during intense gaming sessions and my games no longer stutter due to high temps. If my computer were to have problems I definitely would come here because the worker was so honest and knowledgeable about these issues! read more

Amazing work. Super fast to respond. Pricing is spectacular. Went through all types of diagnostics with me and explained everything that was being done and why it was being done. If I could give more than 5 stars I would. Not to mention convenience they came out to me I didn't have to do anything on my side. I will be calling again in the future. read more

Call Sam's today and received a call back. They helped me figure out my laptop configuration over the phone and fix my laptop all within 15 minutes. I'm sending a message through Yelp a laptop repair service. Couldn't be any better than this! Thank you to Sam's IT solutions for your help highly recommended!! read more

I broke my laptop screen. Sam told me what screen to buy, sent me a link to the eBay posting and once I got it, he installed it. Scheduling was very flexible, communication was superb, price was reasonable and work was just super good. Can't recommend Sam enough. read more

I highly recommend Sam's IT Solutions. Sam was prompt, communicated clearly throughout the process, and was extremely knowledgeable in diagnosing and resolving my computer issue. What I appreciated most was his honesty and very reasonable pricing--no upselling, just friendly and effective service. It's not easy to find someone who is both technically skilled and trustworthy, and Sam delivered on both. I would absolutely use his services again and confidently recommend him to anyone needing computer repair or IT help. read more

Probably the best up front IT assistance I've ever had to fix my laptops or any PC. Provides excellent customer service and knowledge to avoid future problems. His pricing is fair and he's not shady like a lot of other places. He openly asks any questions and is willing to help and very flexible. Your service is appreciated every time. Thanks again! read more

Sam's IT Solutions respond quickly and provide helpful solutions. Reach out to them for any issues you are having with your tech and they will be happy to help. read more

This was one of the most refreshing experiences I've had in a very long time. He was able to provide detailed diagnostics and provide clean solutions for my Lenovo Legion laptop. He did this all with noticeable expertise and kindness. Thank you Sam read more

Responsive, knowledgeable, honest, reasonable.......we finally found an IT man we can call on and trust from now on. Thank you, Sam.

Very professional and I'm not exaggerating when I say this, but goes well above and beyond for what you need and other issues your PC may have. 5/5 rating is an understatement. Please give these guys a try. read more

My 4 year old laptop had crashed and I thought it couldn't be saved. But I called Sam's IT Solutions, he came out to my home the next dah and fixed my laptop in a few hours. Which fixing, he explained to me what he was doing which was really nice especially because I dont understand much about computers. Very satisfied with the service. I will definitely use their services again and I recommend it to others also! read more

Honest and friendly service, fast and great communication, appreciate the mobile service to fix computer in your own home/workplace. I thought my battery needed replacement but turned out that my laptop had heat damage. Sam was generous to offer "pay what you think it's fair" since the laptop can't be fixed, I ended up paying what was quoted for his time cause I appreciated his honesty and work ethics. It's rare these days to find good people, I'm grateful. Highly recommend for any IT needs! read more

Issue was with HP ink jet printer. Called Sam's IT Solutions. As his service is mobile he arrived at the house. Quick and accurate evaluation of the printer... He knew exactly what the issue was (why paper was not printing) and a quick and complete and accurate fix. issue solved !!!!:)))))))))) I HIGHLY recommend his service. Sam is professional, friendly, knowledgeable and honest.He provided an accurate diagnosis and great prices. Evan May, 20 2026 read more

Sam was great. He talked me through my issues and recommended some quick fixes that I can do myself before bringing my computer to him. He also suggested ways to avoid the problem in the future. He then gave a very reasonable quote if I were to bring in my computer for repairs. He sounds like someone who really cares about his customers and the products he fixes. I would trust him with all my repairs from now on. read more

Super nice service!! I highly recommend Sam for all of your needs. He was prompt and trouble shot our issues with our fax machine. He stayed until he was sure it was working like new. Couldn't be happier. Oh, and the price was a lot less than expected!' read more

Had a great experience with Sam. My MacBook Pro had water damage and unfortunately couldn't be repaired, but I still really appreciated the help. He was super quick to respond and was honest about the situation without trying to upsell or push unnecessary fixes. I'd definitely recommend him if you need someone reliable to take a look at your tech! read more

I reached out to this company to transfer my current PC into a more aesthetically pleasing case. Not only did I get an immediate response, I was provided recommendations on everything and accommodated every step of the way. The second I had everything I contacted them and Sam picked everything up the next day. Sam built and transferred everything to perfection and kept me apprised of every detail. I couldn't be happier with how it turned out. It looks absolutely amazing! From communication, pricing, speed they truly delivered. Will definitely work with them again! read more

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Sam was amazing he was very helpful in helping fix my MacBook Pro. He fixed it within the day and it's working perfectly since then. Priced really reasonably after everyone quoted me over 900-1k for repairs to fix a damaged screen! read more

Sam is the best! Super friendly, incredibly reasonable rates, and does house calls. He made my computer repair simple and easy and stress-free! Highly recommend!!! read more

Sam has been a tremendous help! I had trouble pinpointing the problematic hardware component of my PC and luckily I found Sam. He was able to locate the problem on the first phone call and it was the issues with cooling which led to my processor got fried. I booked an appointment with him a few days later and he came to my place for troubleshooting. I gained a lot of insights and paid a very reasonable fee after 2 hours of troubleshooting and help me get into contact with the manufacturer's CS. After the replacement part was delivered. He again came to my place for the installation. Overall I'm very satisfied with the service. Fast, friendly and efficient. Will definitely recommend! read more

I called Sam, expecting to hire a pro to help my father after tech support scammers had infiltrated my dad's laptop. Sam patiently walked me through all the next steps to protect my dad (laptop-related or not), even explaining how I didn't actually need to hire him- but that I could call back anytime for additional advice. His experience with the type/prevalence of this scam & calm prioritization of to-do's was the support I needed to get my dad through this security breach. Thank you, Sam- I'm so glad I called you & won't hesitate to turn to you again for your expertise. read more

I messaged a couple of places requesting help with my daughter's laptop and I went with this place because the response I got came with a link of the part I needed to order for the repair. I bought the part and made a same day appointment. It was fixed in less than 2 hours. I was sent links for 2 items recommended for this laptop. 10/10 stars! read more

Sam’s IT Solutions - Laptop keyboard repaired - IT Services & Computer Repair Near Me - Pasadena, California

CALL SAM!!! This just happened, went to turn on my laptop at 11am, no sign of life. I just logged off like normal the night before. Plugged it in, tried different plugs and outlets, NOTHING! Freaking out because of course my whole life is on my laptop and of course I hadn't back-up in forever; thought about it just never did it. I called Sam's and left voicemail. I was going to head over to the shop and get in person help. As my life in general is falling apart, I couldn't find my car keys. While I was scrambling around searching for keys, my phone rings, but I accidentally declined the call grabbing it out of my pocket. It was Sam, so I called back. Sam provided three recommendations of what to do and the first one I tried worked in less than 1 minute. Overall start to finish excellent service, experience and in less than 10 minutes, the problem was solved. I called him back to let him know and he also shared additional recommendations on how to help prevent this from happening again. Other than our name's, Sam and Samantha, I don't know him, never met him, but he's my new bestie!! Thank you Sam!!!! read more

Sam’s IT Solutions - My call log and interaction with Sam!!! Super fast service!!!! - IT Services & Computer Repair Near Me - Pasadena, California