Just left Beaty Chevrolet. Absolutely the worst service....had an appointment at 7:30, arrived at…read more7:30 - at 9:25 am I asked for my truck back. It still hadn't gone back for service, and it was just an oil change and tire rotation, plus I asked them to check the brakes. The only thing I got? Sorry, we are slammed. Seriously? Then, don't overbook people if you don't have the right number of people to service them. Will not go back.

Absolutely horrible service & communication. Service advisor Tristian left me stranded when he said…read moresomeone would pick me up on lunch since he couldn't put me in a loaner yet, then when asked to speak to his management he laughed as it was a joke and was told he wasn't there. Was also suppose to get additional service and wasn't completed.

He's worked on the family's Toyota Prius V (incl. replacing wheel bearing), Acura MDX and Chevy…read moreTahoe. Very knowledgeable, efficient, answers phone, very reasonable prices, honest and show integrity. I know quite a bit about cars but often don't have the time to do the work myself. Never did an upsell; hasn't steered me wrong; doesn't claim to know more than he does. My go-to guy in the Vonore, Loudon, Madisonville area. Can't beat trustworthy combined with good value.

I have used them twice. First time for an oil change air filter change and second time for a tire…read morerotation. Both times very quick service and reasonable prices.

My daugter was in on vacation and had car troubles--Chucks car care got her car right in and…read morechecked it over--They found everything that was wrong and got it running perfect--This was an emergengcy for her and she could not beleive the great service she got--She was able to see why I always recommend Chucks car care for my vehicles to get the job done right at a reasonable price everytime----Thanks Again to all at Chucks car care for your terriffic service--

As always, prompt and quality service... most recently on…read morethe transmission of one of my Toyota Camrys. -----------------Dr. Roberts

We're new to the area, and after having our truck serviced by a privately owned garage here in…read moreKingston, and getting unbelievably GOUGED by them, asked our Realtor for a referral of a Garage we could trust. She and her Husband recommended Auto Tech Solutions, and although a bit farther drive, I'll DEFINITELY be returning! The Garage is top notch, and up to date, and the staff including the Husband and Wife Owners were great to deal with, and prices are very reasonable...will definitely be using them in the future!

Kim and Rex are super to work with. I don't use any other shops. If you need anything done on…read moreyour vehicles check with them first.

Friendly service, they have a really nice inside or outside lounge area that is shaded and very…read morenice. They were very nice and helpful and you can't beat the works for 50$

Everything!!! I was there a few days ago and since new management took over, it is even worse…read more They just barely wipe and swipe!!! Save your money and call one of the more qualified mobile cleaners to come to you

I had my car towed here when it became disabled on the highway. 3 times I was told the cost to…read morerepair. Each time the service change with additional cost. Then I show up to get my car. The service and charges have been added to without consent. I drove to car home and the same problem occurred. They had the car a month before offering me a quote the first time and a month this time. The car still isn't ready and I can't even get a callback. I think that says it al. I would encourage people to go to another place.

I left my honest negative review on this company's Facebook page, as well as my first personal…read moreFacebook page and a few group pages that I am on this morning. I get a threatening text message from somebody else from this company threatening to sue me which they have no grounds and my reviews have now been taken off of Facebook and I have been suspended from Facebook pages. They have silenced me because they are mad that I called them out. They somehow got to one of the admins and I have been blocked from posting my review. This is my original review: am disgusted by the disrespect I just recieved from Autoworks Of Knoxville. I am not one to leave reviews however I feel this is necessary to put out because of how I was just treated. Today is July 11, 2025. I called this place on Wednesday because I needed my front brakes and rotors replaced my Husband and I were calling around a few places to get quotes. I spoke to the lady that answered she said let me get your number. I'll get you a quote sent over. 24 hours later, so Thursday she still had not gotten back to me so I called and said "hey I'm not sure if I miss something. Can you get that sent over because we really need to get our car in." She then asked for all of the information that I had previously given her the day before when we spoke (I also found out that my husband had called them on Tuesday of this week and he never got a response.) So I re-text her all the information they give me a quote. My husband and I are thinking on it. We called a few places to get quotes and everybody was right around the same price. $1,700-$1,800 These people could get us in the quickest so I started asking some questions about how long our car would be out because we have kids. It's our only driving vehicle and if we could bring our own parts to try to alleviate some of the cost. I was informed that they will not put parts on that are from somewhere else so we discussed it and seeing as though all the prices were about the same, we figured we would go with these people so I reached out again and I tried to ask them another question and my messages kept getting left on read ---she had her read receipts on----She was reading my messages, not answering. So three hours later, I try to follow up with my question again. She reads it and she still does not respond. From 9:30 am to 3 pm i messaged 4 times. It was not until my latest message calling them out that i got a reaponse. I Decided to call one more place (Fisher Tire) and this place was going to be less than $600 to do this job! So three more hours go by I find a cheaper place and I decide to reach out to these people and let them know. Hey, I'm not sure if you just don't want the business (because its now been 6 hours she' read the messages but she's not answering me) or what the problem is but I found somewhere that is only charging $580 so I'm a little off putt by the fact that your price was almost $1800. I feel that you guys are scamming people and I almost lost out on $1200 and I think that's so morally wrong. She then proceeds to get mad that I'm texting her personal number which I had no idea. I'm just responding to the number that texted me and she starts to get very angry and saying they already put me on the schedule for Wednesday even though Tuesday was the day they had available. And that I was gonna be bringing my own parts which she told me I wasn't allowed to do that and she's trying to say that I'm confusing her ---- she deleted these messages. I did not think she was going to delete them so I did not screenshot them in time. She then told me that I need to stop texting her because she's getting pissed off , yes she use those words "you're pissing me off" is what she said (she then unsent those messages within a couple minutes and I did not catch them in time) but you can see that there are three messages that she unsent because they were rude and aggressive towards me. She tells me to stop messaging her personal phone and block me. THEN SHE CALLS ME!!! And starts yelling at me on the phone. Of course she does this because i cant prove it. I tried to record the phone call but my phone was not doing it and it went so fast. I do not know why she feels It's OK to have this level of unprofessionalism and disrespect to a customer just because i called them out for almost stealing $1200 from us. They got called out for this outlandish price, they got angry. I would not recommend this place to anybody! Not only are they overpriced but they are incredibly rude.

These guys are great to work with! Best car experience I've had! Really kind people and great…read moreservice. They also get back to you in a timely manner.

My daughter, who is 27 years old, paid cash for a vehicle $6,800.00 cash) and they assured her…read morenothing was wrong with it. The first night we brought it home it rained and the moon roof lines leaked water all over the floor of the car. Two months later, the motor blew up because oil was leaking so badly, and it costs her $3,900.00 to get it repaired and 411 Trucks and Auto would not help her fix any of it and I think that is pretty sorry of a business. When you buy a vehicle, the dealer is supposed to make you aware of any problems, so I am turning them into the Better Business Bureau and speaking with an attorney. I have never been lied to like she was lied to about a vehicle that cost $6,800.00. That's not alot of money for some people, but for a single mother, it's alot and it's about doing the right thing. I would be leary of this car dealer. They lie straight to your face and sale complete garbage for vehicles. They wouldn't even let her pay them to repair it, then trade it for a different vehicle. That says alot in itself. They don't even trust their on mechanics and won't trade a vehicle they sold less than two months ago for cash. I will add photos of the repair bill once we get it out of the shop. I'm pretty sick right now and honesty is everything in my opinion.

These gents are trustworthy, efficient & super friendly. They helped me with my truck first thing…read morein the morning, & provided me with great insight. All around professionals. I will only be using Automotive Solutions going forward & you should too! Highly recommend! God bless!

I took my car to Automotive Solutions for a second opinion. I had taken my car to a franchise-type…read moreauto shop for an oil change and inspection and these people told me that there were parts that needed to be changed immediately. These repairs totaled more than $1,500. Upon the inspection at Automotive Solutions, they told me that my car was in good shape and didn't need any repairs. I recommend Automotive Solutions 100% for their honesty and professionalism. Thank you Barry & Lynn! You have a new customer now!