jl computer & services are my number 1 team to hire when it comes to cameras installation. their…read moreprofesionalism are beyond my expectations. juan and miguel are awesome!! and will def. recomend their cameras and network services, very knowledgeable trustworthy, great customer service and great business and work ethics!!! thanks juan see you next month!!!!

Contacted to fix my All-in-One HP computer. He personally picked and delivered the computer…read more Restored, computer with latest drives and Windows 11 Pro. Fee was budget friendly, and within 24 hours computer was at home working. Highly recommend JL Computer Services.

I had a very disappointing and upsetting experience with the technician who came to my home to…read morecheck the outside cables and assist with connecting a cable box. From the beginning, the technician, Enrique, had a rude and condescending attitude. He raised his voice and made several disrespectful comments. I have been a customer since the early 1990s, and in all those years, I have never experienced anything like this. The technician made multiple remarks about my age and implied that people my age do not know how to operate internet or cable equipment. I am 69 years old, and these comments were insulting, ageist, and completely unprofessional. He repeatedly spoke to me in a way that made me feel uncomfortable and belittled in my own home. At one point, he compared routers to luxury cars, asking if I understood the difference between a Mercedes and a regular car, even though I was not asking for his opinion and had already decided I would be purchasing my own equipment. Because I felt so uncomfortable, I had to call my husband at work and ask that the service be stopped, in front of the technician. Only then did he lower his voice and apologize, stating that "that's just the way I talk" and that no one had ever complained about him before. No customer should be treated this way, especially in their own home. This experience was unacceptable, and I hope the company addresses this behavior so that no one else has to go through a similar situation. Tuve una experiencia muy decepcionante y desagradable con el técnico que visitó mi hogar para revisar los cables exteriores y ayudar a conectar una caja de cable. Desde el principio, el técnico, Enrique, mostró una actitud grosera y condescendiente. Levantó la voz y realizó varios comentarios irrespetuosos. He sido cliente desde principios de la década de 1990, y en todos esos años nunca había vivido una experiencia como esta. El técnico hizo varios comentarios sobre mi edad e insinuó que las personas de mi edad no saben cómo operar equipos de internet o cable. Tengo 69 años, y esos comentarios fueron ofensivos, discriminatorios por edad y completamente poco profesionales. En repetidas ocasiones me habló de una manera que me hizo sentir incómoda y menospreciada dentro de mi propia casa. En un momento, comparó los routers con automóviles de lujo, preguntándome si sabía la diferencia entre un Mercedes y un auto común, a pesar de que yo no estaba solicitando su opinión y ya había decidido que compraría mi propio equipo. Debido a lo incómoda que me sentí, tuve que llamar a mi esposo a su trabajo y solicitar que se detuviera el servicio, frente al técnico. Solo entonces bajó la voz y se disculpó, diciendo que "así es como él habla" y que nadie se había quejado antes. Ningún cliente debería ser tratado de esta manera, especialmente dentro de su propio hogar. Esta experiencia fue inaceptable, y espero que la empresa tome medidas para que nadie más tenga que pasar por una situación similar.

I am paying for unreliable internet that fails multiple times a week and often requires manual…read moreresets just to come back online. Spectrum previously identified the issue as a provider-side line problem outside my home, promised repair, and never followed through. Months later, the issue still is not fixed.

I don't know how this company stays in business. We have NEVER received a bill from Beamspeed, not…read moreby mail, not by email, not a bill of any kind... EVER. About a year ago they shut off my service a month after my internet was turned on. When I called they said my account was delinquent. I let them know I had never received a bill. I have all my info and requested a paper bill monthly. I never received any. I have occasionally sent a few hundred here and there and called only to be told I had credit. Today my service is shut off AGAIN. I called and only got a recording to leave messages. This is the most ridiculous "business" EVER!!! I'm thinking they won't be in business too long with this type of business practices. Might be best to use AT&T or TMobile wireless.

If you're feeling nostalgic for the 80's and miss the dial-up like slow connection speeds and…read morefrequent disconnects then this is the internet provider for you. However, if you don't want crappy connection speeds, completely unreliable connections with frequent and lengthy disconnects and customer service to match, then I suggest you go elsewhere. I really hope these guys have a backup plan for when Starlink finally becomes available because they're going to need new jobs. I've had them here 4 or 5 times in less than a year to fix my connection and it just gets worse every time.

So the service never lived up to the 'as advertised' 100mbps, to begin with. The equipment…read moreapparently was leased not owned and therefore needed to be returned in 2023 when we moved. As far as I can recall, I'm pretty certain it was taken to the office personally but they apparently never checked it in appropriately. For that I was charged $277 dollars for not returning their obsolete outdated equipment we used since 2012. Fast Forward 14 months later not a word from them until recently a collection agency has been relentless in calling to get their $277 dollars. I closed out the bill in April 2023 and it wasn't until this month 2024 that they decided to send me to a collection agency that is sure to ruin my great credit (800's). What a fantastic joke of a company to operate like this! Beware people! Companies like this aren't concerned with keeping a happy customer or even providing a good service. They just want your money and will destroy you with retaliatory fine print debt collections!!!

I wish I could give this people "0" stars ; unfortunately this isn't a choice / option…read more Is been over an hour I have been waiting and I still have over 1 hour of wait time still . There's only 2 registers (customer service provider) open. They obviously take for ever maybe they are taking their sweet time . I don't blame the service givers I blame the cheap company for only having 2 people working ... I'm new to the valley ... Any suggestions about any other internet provider please ???

WOW, we are so impressed with the level of service we have received from this company. In…read moreparticular, Chris. He is so patient and kind in his explanation (not all of us are tech savvy) he also went 100% above and beyond for us in helping to ensure our event had the connectivity we needed to be successful. I will recommend this company to all of our contacts! Chris, you are an awesome human being, and btw it was a pleasure meeting your son today as well. Thank you kind sir, for all of your hard work. May your business flourish!

I'm usually willing to give people a benefit of the doubt, but honestly, I should trust my gut more…read morewhen there are multiple red flags from the start. I reached out to Empire Satellites Inc after looking online for someone to install my new Starlink dish. Chris responded promptly via text from a different number (red flag number one). Quoted a price for the install - $349, which I thought was reasonable. Set up an appointment for the same day at 2:30pm. At 3:00 get a text that he we will be "couple of hours late" (red flag number two). OK, no problem. Finally shows up at 6:10pm. Started to look around the house to find a good location to mount the dish. Settle on a tall side gable (single story house), but his ladder is only 18', so he says that that's as high as he can mount it, not at the gable apex. Not ideal, but OK. Casually mentions that he charges an extra $100 for the "attic work" (major red flag number three). As if most people expect to have wires hanging on their exterior walls? I don't argue, but at this point I am really expecting to see stellar work quality, above and beyond attention to detail. This is where things really go to shit. Chris gets up to the facia and starts mounting the dish in a mount that I provided. I am looking from below and clearly can see that the mount is not plumb and is wobbling, as he puts three lugnut screws through the facia. He assures me that it is plenty stable. Red flag number four. Drills a hole through the wall for the cable and goes inside the house to fish for it in the attic. In the meantime, I get up the ladder and take a picture of the mount. It is clearly not fully bolted to the facia, with one of the bolts screwed at a 45 degree angle. The thing wobbles like crazy. Thirty minutes later, and two more holes in the ceiling plate from the attic, the cable is still not down to the final location, despite the fact that 5 extra ethernet cables were routed through the same wall from the attic by my electrician a few weeks before. Chris offers to surface mount the wire to the wall in the finished pantry room - ugliest, laziest install ever. Red flag number five. This is when I say "that's enough" and kick him out of my house. He is genuinely surprised when I offer to pay him only $250 for the horrendous job he did, and not the full $450 he was expecting. Before he leaves, he blames me for providing a bad mount for the dish, and tries to upsell his own mount for $100. Unbelievable. I have worked with dozens of subs int he last two years while building my house, and know my way around tools and trades. This was one of the worst experiences. The guy has the worst work ethic and zero integrity.

I get my internet service through the campo and it is supposed to be 5Mbps. I only got that rate…read morefor one day, April 3, since then it has been less than .4Mbps. I have complained to no avaii.

0 Stars This review is for Verizon service and not for the…read morelocal store. All Verizon service all along the entire Mexico border has been disrupted by Mexico cell towers that are stronger. The phones go to 1x which doesn't allow you to use the internet at all. We noticed this problem when we returned from Arizona. Not only are calls dropped, no cellular data for internet but also NO GPS since it can't get internet. It is really frustrating. The problem has to be settled between the governments which doesn't reassure me. Verizon says the Altán Redes, the Mexican cellular company, is at fault for the disruption and Altán blames Verizon for interfering on the Mexican side. Verizon has helped us try solutions but there really isn't any for us since we use Verizon for half the year somewhere else. They will reduce you to a lower plan but this would affect us when we work out of the area. I would like them to reduce the bill without a change of plan until this problem is solved.

Martin is da man! I was transferring from ATT to Verizon. I…read morethought it would be a quick 20 minute visit, as I was bringing my own phone. ATT tried to make the transfer as difficult as possible. Martin did all he could from his end, then I had to go to the ATT store two freeway exits away to get the phone unlocked to complete the transfer. Then back to Verizon. There could be up to 48 hours for the transfer to be completed, according to ATT. Martin set everything up so all I had to do is pop in the new SIM card. 24 hours later, I could write and submit this review on my phone, thanks to Martin.