Horrendous, horrendous company. Like some others on yelp, I came in contact with Temco because I bought a washer and dryer from Home Depot. (I won't be shopping at Home Depot again either, but back to Temco...) They delivered the washer and dryer and the washer was damaged, so I refused both. A week and a half later, Temco delivered the replacement washer and dryer. BOTH were damaged. The most outrageous part was that the boxes had been cut open and wrapped back around the damaged washer and dryer. I.e. they KNEW it was damaged before they delivered it to me. AND the driver showed me the notes on his clipboard stating that these goods were damaged! My husband and I spoke to a manager at Temco, who seemed sympathetic. He said he would call Maytag (the maker of the washer and dryer) first thing the next morning and call us back. He said he would expedite replacements and get us compensation for our trouble. My husband thought he was a straight shooter. Come next morning, no call. In fact, the manager never called. I called Temco and was told "he doesn't work today." I immediately cancelled my order with Home Depot. Heaven help anyone who comes in contact with Temco . Avoid them at all costs, and don't buy online from Home Depot, who does business with a disreputable outfit who WILL NOT deliver the goods you have paid for. read more

Zero stars!!!!! When you hear this company's name run, don't walk, for the hills. The ONLY thing they do efficiently is answer the phone. They are totally incompetent and lie. I cannot begin to recount the many interactions I initiated with these people when they completely dropped the ball. Suffice it to say, I was on a first name basis with many of their employees even to the corporate level. I now realize that before you buy any appliance it is extremely important to find out what delivery service the business uses. I would not allow this company to enter my home! read more

Agree with others. 0 stars. When I ordered a fridge I specified it must be delivered on the small truck because I live in a rural area. Instructions were on the order form and sent to dispatch. 4 days before delivery I called dispatch to confirm that I wanted the small truck. They confirmed its on their instructions. I did this because a couple years ago I ordered another appliance and requested it to be delivered on a small truck and after two attempts of bringing the wrong truck. I just picked it up myself Three days before delivery I got a call from the manufacture who wanted to confirm my order. I mentioned about the problems I had in the past and he said he would call dispatch person emphasize the point. The day before scheduled delivery the dispatcher called and asked if they could reschedule because they didn't have a small truck available. I was about upset about the reschedule but happy the reconfirmed the small truck being needed. I didn't want to repeat of what happened previously . Day of delivery and guess what? You guessed correctly. No small truck. "We seemed to of made a mistake". They promised first delivery of the day (8 am ) for the next attempt. I reluctantly agreed. Uodate: i'm well past the first delivery of the day and now they say they have no record that I'm supposed to be the first delivery of the day. Can't believe these clowns. Avoid them at all costs. read more

Good customer service. Arrived as scheduled and the team was very courteous. They explained in detail all options on returns.

I actually had a wonderful experience. My home is pretty old so many of the doorways are sometimes a bit too small to get appliances through. Juan Guzman and Ponchito walked through the delivery path first to make sure my new washer would fit. Juan also mentioned certain things that could be affected while turning old water faucet lines off and then on again. Now, I'm good with people warning me about things that might happen because when they do then you are mentally prepared and when they don't happen, you get to do the dance of joy. Home Depot let me know in advance that they would only hook-up new appliances with new water hoses so I had those ready. And Ponchito made sure the new unit was in the house and ready to go the moment Juan had the old unit out. Juan also went through a demo of how the unit worked to make sure that it was operational and in good working order. Not a bump or scratch on the unit or my doorways. Both were very nice even though this is early for them too. Just as I was told by Home Depot, I got my call the day ahead of time with the delivery time of 7am to 11 am. I got my call on the day of service at 6:35 am letting me know they would be there in half an hour, and they showed up as expected. I was also given a slip of paper with the information on how to contact the delivery service if I had further questions. And I was asked to call in and let the customer service know how the delivery went. (And I just got my follow-up automated call. Good stuff.) I figure Yelp was a more official way to let them know that Juan and Ponchito were perfectly patient while dealing with this night owl who is on "slow" before noon. I don't think I've ever had an install that went as smoothly except when my Dad helped me with something (but he bought me lunch so I think I can't Yelp him. Rules are rules, you know.) read more

Regarding a dishwasher that was supposed to be delivered that I bought at Home Depot. Will never, ever buy from Home Depot again because of this delivery company. Beyond ridiculous. Unprofessional. Delivery Attempt #1: Delivery guys can't install dishwasher because they claim I need a new water valve. Take dishwasher back. I call a plumber, he said nothing is wrong with the valve, the guys didn't know what they were doing. Delivery Attempt #2: We reschedule to have them deliver on another day. They call us the day of delivery to let us know dishwasher didn't make it on the truck. They'll reschedule for another delivery two weeks later. Delivery Attempt #3: It's now two weeks later, and they call us to let us know the dishwasher didn't make it on the truck, AGAIN! They will deliver it the following week. Delivery Attempt #4: It's the following week. Slotted from 11:30 - 3:30. I call at 3:00 and they tell me they are running an hour late. I call again at 5:30 and my delivery was SKIPPED! Claimed they didn't have my paperwork and didn't bother to notify me that they weren't delivering the freaking dishwasher. Ray was supposed to call me to discuss. He obviously didn't. I call in again, speak with Robert. He apologizes profusely. "Don't worry sir, I'll take care of this. Give me some time, I'll locate the dishwasher in inventory and I'll call you back." Robert obviously didn't call. I call in again. Robert doesn't remember a freaking thing. Nothing. Again, "I gotta call you back." He doesn't. Has some terrified young kid named Ryan call me. Oh, I still don't have delivery of my dishwasher. Worst company to deal with. read more

Yes this services was very good the gentlemen's that delivered my appliance was intelligent punctual kind and respectful and followed the covet protocol I really enjoyed them coming to my home and provided me with the services I highly appreciate This delivery team 100% read more

As so many others have indicated, I would give TEMCO a minus rating if I could. This has been the worst home delivery I've ever experienced. The window for delivery was 8:30 a.m. to 12:30 p.m. When I hadn't heard anything by 12:30, I called. Dispatcher said they'd arrive closer to 2 p.m. When they still hadn't shown at 2 p.m., I called again. Dispatcher adjusted to 3 p.m. The driver finally arrived at 4 p.m. and said that he'd had a dead battery at earlier stop -- a detail that had never been shared. In their rush, the team dropped the dishwasher in the street, scratching the front significantly. The driver apologized and explained that we could either refuse the delivery or accept it and call Home Depot within 48 hours to get it replaced. I chose the latter option, so I'd at least have the use of a dishwasher while I waited for the replacement. A week later I waited two hours beyond the delivery window for the . When the driver left he mentioned that I'd be getting a phone call to provide feedback about the delivery service. I felt bad that his performance is probably measured by my responses, but I intended to be ruthless. I can't believe Home Depot uses this company, and I assume that it will only change if they get enough bad feedback. Luckily for the driver, the robocall hung up on me before I could give any feedback. (Even their feedback system is incompetent.) read more

Temco is the delivery company for Home Depot in the Los Angeles area and after dealing with their incompetence I seriously believe they should cancel the contract. I purchased a washer/dryer unit as mine was broken and asked that my old machine be taken away. I was given the delivery window of 10am-2pm on a Thursday... 4 days before i needed to leave the country for a few weeks. As i needed to get laundry done for myself, my wife and our newborn baby i was eager for the delivery. At 2pm on the day of delivery I received a call to say they were running late and would be in my area by 3pm. They did not arrive until 5pm, effectively taking up my entire day. BUT THIS IS NOT EVEN THE HALF OF IT. After coming in to inspect my old machine the delivery guy went out to the truck and started to unload my new machine only to call me out to show me it was damaged. The top panel was popped off so either they didn't check the inventory in the morning OR they didn't secure it correctly throughout the day and damaged it... I HAVE A DIFFERENT THEORY which i will get to soon... Obviously the machine was needed quickly given the mountain of laundry to do before a overseas trip but after calling TEMCO they said they couldn't have another one on the truck tomorrow as they had already packed it ready for Friday... The manager Steve was rather unhelpful and couldn't come up with a solution to get us our machine and the delivery guys refused to take our old one because they couldn't do both... Annoyed we scheduled delivery for the day after our return from overseas. NOW we get back from overseas and wait again for delivery. This time the delivery guy comes in and tells me - the area your old machine is in makes it impossible to remove. You need to saw away some wood panels to allow more clearance... didn't the last driver tell you this? OF COURSE HE DIDN'T!!! The new driver, who was very nice but I won't give his name given what he believed... suspected the first drivers decided it was too hard a job at 5pm on their day and found a way out... in other words, the initial damage of the machine could quite possibly have been done on purpose!!! The driver left to continue his deliveries with the promise to try to return later in the day if I could rectify the clearance situation. With this situation I had to rush to the store and buy a hand saw, saw through a cabinet and create space. Having done that by just after lunch we were then told by the manager, who is seriously not cut out for customer service, that it would now have to be the following morning... Incensed we made the company assure us we would be the first delivery on the schedule and were promised as much. At 7am the next morning the driver from the previous day, already on his way to us, realized our new machine had not been loaded onto the new truck and explained as they were already well away from the depot that it was likely we wouldn't get the machine again. Now obviously furious we once again dealt with Steve... and Home Depot on the phone at same time. Steve flat out LIED to home depot saying we had refused delivery of the machine the day before and so it was somehow our fault. We were never given the option to have our new machine AND EVEN IF WE DID WHAT HE SAYS it doesn't excuse the fact they once again made another error by not getting the machine on the new truck. Steve tried to say it wasn't possible to get the machine to us even though it was before 8am. After further intervention by Home Depot the drivers came and took out our old machine and the new one is apparently on its way, stuck in traffic. So the saga continues... ESSENTIALLY this company has some massive problems, headed by management, and I will be suggesting to Home Depot they reconsider their contract. read more

The following statement are opinion of the author and pertain to my individual experience with Temco; Never a good way to lead off. If you are reading this review it is probably because you have not received your appliance yet, or just did after having to call 10 times for said delivery. This could quite possibly be the worst 3rd party logistics(aka; delivery contractor) I have ever come across. These type of companies sign contracts with box stores to do delivery and set up appliances at a cut rate. Cut rate cartage outfits come and go and shut down all the time. Home Depot actively shops around for the best deal and usually settles for a place like Temco. The employees are not equipped to even perform the most menial of task that would ensure basic customer service. If you actually get someone on the phone you will be hung up on , told the same thing by a different person who can't look for your item in the warehouse, told the manager is out or doesn't come until at least 9am. 9am?! for a delivery service? We are going on a month without our PAID FOR appliance, they lost it in the warehouse. Apparently now it has been found and now are scheduling a new date for delivery, we will see. Having done this line of work back in the day,I can say with complete confidence this is the worst delivery contractor I have ever had to deal with. I say this with having hundreds of interactions with different cartage and shipping companies. It is not rocket science, it is just called giving a fuck about your job. read more

I had my fridge installed in less than 15 minutes and it was extremely easy and convenient. They were very nice and polite and this was stress free. I would absolutely order from them again! read more

Professional friendly and excellent workers. Clean and reliable definitely would use again.

Super good at what they do, knowledgable on product and very easy to talk to. Great work!!!!

Shame on Home Depot for using a company like this. Temco was by far the hardest delivery company I've had to deal with and I've dealt with many. I had to get a special insurance waiver to get this company to deliver to my building. I was told this is very standard practice but it was impossible to get from Temco. I called their automated line to get someone on the phone but their automated line is just that. It's purposefully designed to keep you from reaching a person. I had to search for their phone number. I called, got and email address and was told I'd get a response that day. I waited and called again the next day, this time I was told a note was going directly to that person and to expect a call. Nope, finally I had to beg my building to let these people deliver and thankfully my building is amazing and told me they would escort the guys while they were here. I think it's their standard business practice to wait people out to see how much of a stink they will create. I was told I'd get a phone call 30 minutes before delivery. Nope. Got a ring at my doorbell. They took away the old fridge and brought the new one, but failed to install it correctly. I ended up having to call Whirlpool who helped me right away. A quick search through Google reviews told me I'm not the only one that feels this way about this company. Hopefully Yelp gets them the same bad visability. read more

Daniel and Manuel were great! Professional and efficient!

Delivery and installment of refrigerator was done quickly and in a timely manner. I did not have to waste my day waiting around for the delivery. The delivery guys were nice also!! read more

Excellent service and professional installers. They were courteous, friendly and very careful about handling my appliances with care.

Great delivery and installation service provided. The Guys reached out prior to arrival to give an estimated delivery time and were very helpful during the entire process! Highly recommend it.! read more

The delivery was quick, neat and the people were polite and knowledgeable about the product delivered

Appliance delivery was on schedule. The crew was friendly, professional and efficient.

BEWARE. BEWARE. BEWARE ! Please read all the negative reviews and bad experiences. I'm sure there are many more from people who did not write. Also NOTE the one or two good reviews WERE Customers who felt they were lucky NOT to have had a Horrendous experience with this TERRIBLE. TERRIBLE unprofessional, uncaring, disrespectful company. Write the ORIGINAL VENDOR who you bought the product from and tell them that is is reflecting very badly on their company. In my case that is HOME DEPOT and MAYTAG. If there were no stars I would give this company a BIG ZERO. HOME DEPOT / Maytag appliances PLEASE DROP this company. Horrendous company I agree with previous Yelp reviews. Due to their unprofessionalism I will not be shopping at HOME DEPOT anymore not would I buy a Maytag appliance. The movers scratched my car ( if they didnt surprise me at 8 am I would have moved the car out of the driveway ) and it has been horrific to deal with the employees at Temco Warehouse. I tried to file a claim but JACKIE has delayed the process and is trying to cover up for her two best employees ( her words ). Meanwhile its been a month and nothing has been done. I've even called MAYTAG who spoke with Jackies supervisor Laura and Laura ( a supervisor ) has done nothing ! Again the worst company I've ever dealt with and I wish Home Depot / Maytag would offer some help or at least stop using the company. The only employee that has been of help is Gary Gomez. I believe he is trying but we are going into over a month now and nothing has been done. UPDATE : TEMCO has denied my claim without even investigating it. I plan to take them to Small Claims court and write the better business bureau and pursue ever consumer right I have available. BEWARE. BEWARE. BEWARE and be Warned. UPDATE Speaking to Corporate at Home Depot ( who really care and want to help ) Mr. Craig Menear is the CEO. His customer service hotline want all problems with Temco to be reported and they will eventually be reviewed by Mr. Menear or his staff. Their phone number is 1 800 654 0688 option 4. Also since Temco does not accept responsibility or handle damage claims properly you can talk to Electric Insurance Company 1 888 456 7445 for help. Home Depot wants to be aware of any problems with Temco. read more

I had delivery of our new appliances today. The delivery crew were considerate and informative. Got everything installed on time and quickly. THANK YOU!! read more

Eric and his assistant arrived on time and within the time window previously promised. They were efficient and professional, and both very helpful in examining my appliances to be sure of the condition. read more

Very friendly and helpful staff no hassle delivery and installation

Complete ***holes! Very unhelpful. Manager named Jim Garcia at 800-932-2009 basically was going to drop off a new refrigerator on the street for our tenants and not install, despite paying for install and move of old refrigerator. Said, "not my problem," despite being the 3P contactor that Home Depot hired to deliver and install the refrigerator. They were so unhelpful that I will consider not buying appliances at Home Depot anymore, and I will look to Sears or Lowes. read more

Was looking forward to my delivery of a brand new 7.0cu ft. freezer that I purchased from Home Depot. Delivery was scheduled for 1/5/13 and I will say that delivery was prompt as I had a window from 9A - 1P and they called at 9A to tell me that they would be at my place in 30 minutes. They showed up at 9:22A! That was the good part. Then the 2 guys (at least they employed a 2-man crew for the job) wheeled it over on a dolly and asked where I wanted to place the appliance. After removing from the box, I saw that one of the corners was badly damaged with a hole and a crease. The delivery guy said it probably happened when they took a corner in the delivery truck and the box banged up on the other side of the cargo compartment from sliding around. I was greatly dismayed since it should have been secured better! He then asked if I wanted to take it as-is and receive a damage credit. I told him no, a busted up freezer is not going to insulate. WTF was he thinking? Supposed to receive my replacement tomorrow. From reading the other reviews on here, I"m not so optimistic. Looks like I may not end up owning a freezer after all. I'll update as soon as I can tomorrow - I'm expecting it to be just as bad if not worse. But maybe, just maybe, this Temco company can redeem itself. ***UPDATE: 1/10/13*** Still one star Company. Customer service over the phone is non-existent. Again, delivery was prompt and on time. Same 2-man crew as last time. This time, oddly, they didn't use a dolly but they carried my GE 7.0 freezer into my garage. After unboxing the unit, i went around the sides to make sure there wasn't any damage. It looked great and I signed the delivery paperwork. UNFORTUNATELY, I didn't check thoroughly enough! Mad at myself but there is a small dent in the bottom right corner of the unit and due to this dent it seems that it was enough warping of the sheet metal to slightly dislodge the temperature control unit on the front bottom right. I have tried pushing it in but it sticks out several mm. It sounds like the unit is functioning as the motor is making some noise and the unit seems to be cooling down. Still not satisfied with this joke of a company. Next time, I'll just haul in smaller appliances like this myself. Delivery was totally not worth it. Very disappointed that both Home Depot & Lowes seem to use this substandard 3rd party contractor to deliver appliances. read more

Yelp should have negative or zero stars because this company or at least the delivery person John does not deserve any. Here is my story, The delivery guy named John came this morning. He immediately told us he cannot deliver it by looking at our staircase for 5 second without even checking what fridge we ordered and measuring. Then he was basically on the phone with all kinds of supervisors trying to ask them to talk to my husband to just sign as us refuse the order. My husband clearly mentioned on the phone to his boss Steve that we as the buyers will be responsible for any damage it might cause if they attempt. The took off the door of the old fridge and tried to take it down. Then couldn't make it so they left it in our condo. We are okay with that because they tried. And the old fridge is a bit bigger than the new one. For the new fridge, they spent time taking the door off. Then this guy John was on the phone with his boss Steve again and I heard clearly that he told his boss he is not happy with this delivery, He just wanted to put it in the garage. So his boss Steve talked to my husband saying they are 100% sure that they cannot deliver it. So we chose to leave the new fridge in the garage with the old fridge with no doors sitting in our condo. The most upsetting part is the delivery people did not want to try in the very beginning. They did not attempt for the new fridge. They left us with no fridge to use. The negativity of this delivery John guy brought in this morning ruined my weekend from the very beginning. read more

Based on previous reviews, it appears that your mileage will vary. I was bracing for the worst when the guys showed up, so now they are getting five stars for excellent service. They delivered my refrigerator when they said they would and hauled away the old one. While rolling the old fridge through my kitchen door, they clipped the door frame and some of the molding came unstuck. Which is too bad as it had, so far, been a pleasant experience. Well, two minutes later one of the guys was back with his tools and fixing it. OK, then. After installation, all our questions were answered nicely; the installer was patient with my daughter who insisted on installing the door handles herself and actually showed her how. I really don't know what to think: either we were very lucky, or it all depends on which team you get, or..? read more

One of Temco's trucks hit my parked car (in front of my house) and then drove away without saying a word. They were delivering to a house down the street, and upon leaving, backed into my car. In my county (Los Angeles)...that's Hit and Run! I know they did it because I have a video camera DVR that I keep pointed at my vehicle 24-7. That's not even the bad part...... The bad part is when I tried to contact the company to advise what had happened, they keep saying that person is out to lunch or not at their desk. I left many messages asking them to return my call. It was never returned. How can a company not care about what their drivers are doing? If you are Home Depot, I would think twice about letting this company deliver for you. John Warren Natalie Drive Whittier, Ca. 90604 read more

Installers were professional, prompt, careful with old unit removal and extremely careful in handling and installing the new stove. They also installed required bracket/ brace to wall and new gas line. In and out in 30 - 40 minutes including setting clock and testing stove for functioning correctly. Explained scratch or damage call if required. Very satisfied with service . read more

I have used the HomeDepot/Temco service and it is hit or miss. I had a washer/dryer delivery scheduled for 8-12pm on a weekday (for which I had to stay at home) and the crew never called or came. After multiple calls to Temco (and multiple 30 minute holds) where they kept saying the truck was delayed and my appliances should arrive any minute, around 5 pm, they finally acknowledged they could not get in touch with their own crew (!). They finally showed up at 7pm (because I refused to reschedule since I had already taken the day off work), rushed the whole installation process, damaged the railing moving out the old appliances and left a mess (including screws) in the parking lot. I had another experience this weekend, where they claimed that they knocked on the door (and did not since I was home all morning, 10 feet away from the front door) and left, forcing me to reschedule for 4 days later (and I needed the fridge today). Considering my last experience with the washer/dryer, I am not even sure they are telling the truth, but if they did indeed insistently knock on a door, it was not mine. When I asked the operator on the phone for a picture of the door they knocked on (because he told me they take a picture), they told me they can't send it and I would need to call this other number etc...(by then, I have already wasted two hours on the phone, so no thank you, this should be your job to provide this to your customers). There is basically no customer service because they are working for Home depot. And if you call home depot (after another 30 min hold), you get told there is nothing they can do. I had another two appliance deliveries in the last two weeks on weekdays that were just drop-offs with no installation and these went relatively well (though they did not deliver the manual with one of them and you always have to watch they do not damage your walls/floors). Overall, I expect more attention and more than right 50% of the time for a delivery company, hence the one star. I realize the drivers are under a lot of pressure to complete all their deliveries but quality should matter and not only quantity. read more

Erik and Nacho delivered and installed my GE washer/dryer set I purchased through Costco.com. They were very courteous, and did a fast, but thorough job. As a bonus, they were also an hour earlier than promised. I was a little worried before they came because of the negative reviews, but I must say that mine was a top notch experience. read more

Damaged the kitchen flooring during installation, now won't return calls. I suggest that anyone who gets bad service from them should either file a small claim suit (or get a lawyer if the damages are really high). It's pretty easy to fill out the paperwork, and it's just a great feeling to see people who rip you off get verbally abused by a judge. read more

We called to find out delivery time and was told between 7 am and 11 am. Receives a call at 630 am to advise that they would be arriving in 20 to 30 minutes. Arrived 30 minutes later and were very prompt and courteous. Within 1 hour old washer and dryer was out and new washer and dryer was hooked up and working. Very efficient team and very friendly. read more

This company gets my Horrible Customer Service Of The Year award. I ordered a refrigerator for my business from Home Depot. On the order form, I stated that we are a business and are only open from 9:00AM-2:00PM. Yesterday, I got a message that the delivery would be anytime between 7:00AM-11:00PM a 16 hour window! I called and said that we are a business and we are only there from 9:00AM-2:00PM. The woman I spoke to said she sees that on the order form, but you cannot request a specific delivery time. She said the refrigerator would be delivered between 7:00AM-11:00AM. I reiterated that we are a business and are only open from 9:00AM-2:00PM. She said if no one was there they would deliver it on another day. I said I would like to pick it up, and she said that they don't allow will-call pickups. They won't delivery within a 6 hour window that my company is open and they won't let me pick up the refrigerator. If they don't deliver the refrigerator today when we are open, I will cancel the order and purchase my refrigerator from someone other than Home Depot. read more

I am just going to go along with so many of the other reviews on this company and echo that I wish I had read them ahead of time. We ordered a new washer/dryer and refrigerator from GE online, who apparently uses Temco to deliver their appliances. The first time they delivered, the guy brought in the fridge and hooked it up fine, although a fridge isn't that tough to figure out. There was nothing to haul away and everything was cleared off. Then I showed him where the washer and dryer (stackable) were to go. He said "Tell me you aren't going to stack these?" Considering I paid for stacking in the delivery, um yes I was going to stack them. He proceeds to tell me that because we did not order a stacking kit, they wouldn't do any of the installation. The kits had been sold out online, and we were going to add it after installation, which did not seem to be an issue with the manufacturer since they let us check out and schedule the delivery. My husband was en route and I asked the Temco employee if he could stop and get a stacking kit (it would have been 10 minutes or so) and the Temco employee said they wouldn't wait. I called GE, who were apologetic and rescheduled for today, where the drivers would bring the stacking kit and install the washer/dryer. The Temco employee showed up and didn't have any delivery orders, were just supposed to drop off the kit. I told him that there was an installation as well and showed him the paperwork. He agreed until he saw the dryer vent, which he said he couldn't use to install. Mind you this was the same vent when the previous guys were there. My husband basically challenged him and asked why, and the Temco employee said "I don't have to listen to this, I'm leaving," and walked out. My husband asked for his name and his supervisors name and was ignored. After we called a THIRD time, Temco was rescheduled to come out again tomorrow. After reading all these reviews, I've decided to cancel the installation, get refunded, and hire someone else to install it. I'm also really hesitant to ever buy appliances from GE again if they continue to use this company for delivery and installation. read more

Terrible customer service, no professional, no communication between them, their own staff, system, and HomeDepot. I am dissatisfied, disappointed, unhappy, heart broken. I am so frustrated about their bad service.... the worse experience ever getting a new washing, dryer machine, and staking kit, it took over one month and a half plus to get those items. Temco's system and staff are not in the same page, driver call and deliver products and services and the main office dose not reflect those requests... staff working there only say what the see in the system and drivers do the opposite ... this is terrible and makes. Me really upset and unhappy about it. read more

It is obvious this company is not prepared for the volume of deliveries it has taken on. They BS you on the phone when they screw up and just try to smooth things over instead of giving proper customer service. Refrigerator due to be delivered today and we get a call saying the truck is broken down 3 miles from our house but that they are having it towed all the way back to Pomona and will deliver in another 4 hour window tomorrow. Ridiculous! I told the supervisor to get a rental truck, meet the broken down truck and transfer the units and then continue delivery until the job is done but he said that isn't possible with their resources. Next letter goes to Home Depot Corporate with the added notice of my refusal to ever buy anything there again. read more

Unprofessional, downright SCARY delivery drivers. Ordered a washer and dryer set from Home Depot, delivery driver called me at 9:52AM stating he was looking for parking. I told him I was not there yet but he could enter the unit. He yelled at me, said I'm he "doesn't play these games" and "I'm not the only customer, you are not important" - I said there is no game being played and that I would contact a neighbor to let him in and call him right back. He then raised his voice and said "YOU CALL YOUR NEIGHBOR RIGHT NOW" and got very scary. I called my neighbor, she said sure she would let them in, I called back 7 minutes later at 9:59AM and he ignored my phone calls. I called the office and let them know, and he ignored their calls as well. I'm actually glad this guy didn't come to my residence, and I worry about what kind of drivers Timco hires. I canceled my order. Ashley, Lupe and David were no help in this matter at all, two of whom are supervisors. I was told they would call me back and it did not happen. read more

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Delivery was when promised. Guys were professional and considerate. Checked all burners etc to make sure it worked. Ensured they didn't damage walls or my new flooring. Would definitely recommend read more