We had one of the best vacations of our life thanks to our "Catalina" Sprinter Van! The van had…read moreeverything we needed and more. We were a little nervous before the trip, but Sean gave a thorough rundown before departing, and was responsive during the week when we had questions. The freedom of mobility really made the trip - we were able to do the Grand Canyon, Antelope Canyon, Zion and so many places inbetween in just 5 days. Stayed at campsites and dispersed camping. Would recommend this to any couple looking for an adventure getaway!

Rented their Mercedes sprinter RV. Easy to drive, great on gas (diesel), perfect for a couple and…read moretwo kids. Sean is really easy to deal with, responsive and prices are reasonable. Highly recommended.

I wish I could leave a zero star but am required to give at least one to leave this review…read more This person is a scam artist and a cheat who will take your money and leave you in a bad position with shiesty work & cheap improper parts or materials. I couldn't in good conscious allow this person to continue working on my motorhome after discovering they were trying to take advantage of my trust. He was hired to replace my entire roof (removing all wood old & replacing with all new wood). He was also Supposed to remove all Dicor roofing & replace with all new Dicor along with all new window seals as well as some additional services/repairs but I won't get into those details as we never made it that far into his work process since the only thing he did touch was roof related. This person cut unnecessary wires in all the electrical components that run through the roof instead of utilizing the existing wires disconnect points & also left a filthy mess all over my brand new bare mattress & pillows in the rv bedroom area. It turned out he never removed any of the old damaged wood/material from the roof- he also didn't remove all the previous Dicor roofing material as he peeled back a small piece/section of the top membrane from the front but the rest from that point back was still present & intact on top of the original wood- this scammer literally screwed down some improper dimensioned new wood on top of the old wood material & used some strips of duct tape to hide the fact he never removed the old damaged wood material (he literally was going to pretend to have removed & then replaced my entire roof lol). Mind you had I not discovered this fact and if he had been allowed to finish his plan of deception myself, my husband & our grandchildren whom join us in the rv would have been exposed to hidden trapped mold growth that could have caused us serious health problems- never-mind the obvious other issues of his improper work & the large amount of money already paid upfront & the additional money we would have been out of had we allowed him to continue & paid the rest lol. I had everything he had done up to that point inspected by another professional of the rv repair industry because he kept canceling his next return last minute on multiple occasions each time I brought up wanting to go over our concerns in person with him...this prompted us seeking another opinion which verified this guys grossly negligent process & intentional deception. I ultimately had to fire this conman and pay a real professional brick & mortar company to repair my rv. I wish I had verified this person's certification & confirmed if they were licensed/bonded/insured before hiring him but sadly I trusted he was legit. If anyone out there has had their roof replaced or repaired by this person I highly recommend you get that work inspected & confirm they did it correctly and that you don't have old moisture damage & mold contaminated material hidden underneath your "new roof". Beware folks!

Service was fantastic. The work was well done I would recommend to anybody that needs repairs on…read moretheir RVs knows what he's doing and it takes the job very serious. 100% reliable.

I rarely leave reviews, but I was so pleased with the services from Jacks Hitches that I am leaving…read morea review wherever I can. He is quick to respond and fast to get our parts in and set up a time for install. He was very knowledgeable and answered all of our questions promptly. He didn't push for any extras or overly expensive hitches, just gave us options for what we discussed we wanted. The convenience of having him install the fifth wheel hitch at my house is beyond value, particularly because I was recovering from surgery. His prices were great and he's very professional. I will recommend him to anyone!

Jack installed an airbag system on my truck! he was on time, very communicative and did an…read moreexcellent job! very competitively priced! would recommend 100% and will use on our other trucks.

I just used Touchup Pro for the 3rd time. i love how fast…read morethey got my car done, and the fact that i didn't have to drop it off and pick it up. Once again, a home run. Thanks folks.

From first to last contact, Touch-Up Pro was excellent, and the repair work their technician did…read morewas flawless, and the price I paid fair. Their communication, systems, and people were all of refreshingly high quality. Such a great experience. Highly recommend.

My 30' Grand Design 5th wheel had a broken Leaf Spring. Brian came to me in a RV park and fixed…read moreeverything for a reasonable price. This is after calling 7 or 8 RV repair businesses in the Phoenix Valley that were either too busy or could not come to where I was and told me I would have to have the RV towed to their place. Brian did everything within 24 hours of my first contact with him. He is a true professional and knows his business. Call him before wasting time calling anyone else in the Valley of the Sun.

I was stuck in a local park with an awning that would not retract, Brian came to the rescue and…read moremanually retracted the awning. Parts were ordered from out of state and when it got here, Brian replaced the bad motor and it worked perfectly.

Great family business. I would definitely recommend their services. Great turn around time with…read moreexcellent workmanship. They took care of replacing our roof as our insurance company did not want to assist with our original claim over a damaged TPO membrane. The RV Guy staff were very helpful and our roof is now even stronger than ever. Thank you for everything!

The RV Guy shop demonstrated very little regard for customer satisfaction or accountability…read more I was originally quoted 1-2 weeks for the repair, but my RV remained at the shop for 7 weeks. During that time, I received no updates until I was notified that the repair had been completed. There was no diagnostic fee disclosed upfront, no estimate provided, and no discussion of repair costs before I was presented with the final bill. The original issue was a hydraulic jack that was not operating properly. According to the shop, their diagnosis determined that an undersized factory ground wire was the problem, and they replaced it with a heavier-gauge wire. When I picked up the RV, the technician demonstrated that the jack was now functioning, although very slowly. He attributed the slow operation to low battery voltage, and I took him at his word. After bringing the RV home and connecting it to 50-amp shore power, I lowered the jacks to test the system. The same jack that had supposedly been repaired would not retract. I immediately contacted The RV Guy and was instructed not to force the jack up. I was told they would speak with the technician and call me back with instructions on how to retract the jack. That return call never came. Three days later, I followed up with the shop. I was told my only option was to bring the RV back in, and that I would be financially responsible for any additional diagnostics and repairs. Since the original repair had not resolved the problem, I requested either a refund or a new diagnostic evaluation at no charge. Both requests were denied. I explained that, in good faith, they should at least send their mobile technician to diagnose the actual problem since I was still experiencing the exact issue I had paid them to repair. The only accommodation they offered was to send a mobile technician to verify that the ground wire they installed was not causing the problem. If the wire was not at fault, I would once again be responsible for the service call and any labor charges. After paying approximately $600 to replace a 12-inch ground wire that did not solve the problem, I decided to cut my losses and take my business elsewhere. My biggest disappointment was not the unsuccessful repair--it was the lack of communication, accountability, and willingness to stand behind their work when the original issue remained unresolved.

Came to Scottsdale for Arizona Bike Week and discovered we had a leak in our tankless water heater…read more Called Deshon and he came out first thing the next morning. He identified the leak and was able to patch it with, what should be, a permanent fix. Quick response, fair price, told me to call if we had any more problems. Saved our vacation!

I needed a Winegard ConnecT swapped out for a Winegard ConnecT 2.0. I called DeShonn and asked him…read moreif he had experience with this. He said he did. The RV I needed the work done on is a newer (2022) large (45') expensive (almost $500k) coach. I told him it is a large, very expensive coach and he said no problem. He gave me an estimate of $180 dollars and I told him to come on out. He came out and got to work as I was doing things around my house. I came out to check on progress and could immediately tell he had NO IDEA what he was doing. He was about to drag the power through using the old cat5 the old system used. 2 problems with that; one: that's not where it needed to go and two: that power cable wasn't nearly long enough to even get there if that was where it needed to be. He then thought that it hooked up to the Winegard Traveler (automatic satellite dish). I stopped doing my chores and started helping him. I helped him figure out where it goes, how to hook it up, the direction it needed to face, etc...I helped him for about 2 hours before I had to go to work. I hate think what things would be like had I not been there for those 2 hours....but we are not done. I left to work and he "finished" things up. When I got home, I tested the system and it worked (phew). Because the system worked, I called him to pay and he said it will be $200 (remember he quoted $180) because he "forgot about the silicone sealant." I told him I helped him with half the job so I was good with the original $180 and paid him. Then I got to inspecting the job.... for starters, he threw out the screws from the Razr antennae knob that I needed. Also, and now the worst part, the sealant job is a COMPLETE DISASTER. He claimed to have used a "self leveling silicone." I climbed onto the roof of the coach and it looked like a pile of black spaghetti. I asked him to send me a picture of the product he used, but there was always a reason why it would be " a few minutes". I finally found an empty tube of the product in my trash can. He just squeezed plain old black silicone out of the silicone tube all over the place. Didn't even try to make it look respectable. There is absolutely no way it has sealed all the ways for moisture to get into the coach and it looks atrocious! I called him back to let him know I wasn't happy and asked if he was going to make it better. I even said I'd pay for the correct self leveling lap sealant if he would just come clean up the mess and reapply it. He said he will get back to me. Guess what? He has not responded to a single call or text since. If you want a liar (will tell you he knows what he's doing when he doesn't), who does lazy work, tries to adjust the quote, then ghosts you, he's your guy. If you want a job that has any resemblance of quality, run, do not walk, to a different person.

Looking for someone who can adjust our Valves on our 460V8 1994 Holiday Rambler Endeavor service…read moreour generator and the AC., basically get her ready to run through admissions

Aaron in my book is the best RV Tech at troubleshooting any issue inside an RV, 5th wheel or travel…read moretrailer. I have used Aaron for over 8 yrs on my 5th wheel and Tiffin motorhome. He always finds root cause and fixes it. Aaron and Tony are a great team, as Tony is the scheduler and parts guy. you can't go wrong with Pro-Tech mobile RV repair. They are very honest and will do a great Job. Thx Team George S.