Please beware, this company DOES NOT RETURN YOUR DEPOSIT. Instead they refuse to return the deposit and indefinitely state they are calculating the cost of damages. The company rarely responds to calls and when they do they refer you to an email address...which of course no one responds to. It's a shame to see so many reviews on Yelp that state this same problem (see "not recommended reviews" section...very eye opening). read more

Horrible financial customer service...Don't expect your deposit back anytime soon. They told me 5 business days. Well tomorrow makes 10 business days. Go ahead, try to reach their non-existent accounting department..I dare ya. I've left 3 messages and no return call. THERE ARE TOO MANY OTHER LEGIT COMPANIES to deal with their bul$$hit about returning money. What a joke. So an update as of April 29th 2016....... Although it took 3 weeks to get my deposit back the owner Mark called me and got the money back to me quickly once he called me. Said he had had a family emergency so I give people the benefit of their word. Once. Mark refunded all of my deposit and gave me 50% of my next rental. Thats good cuz I am going to rent one for a few more days this time so that to me says he's trying....BTW the CanAm I rented was pretty nice for a rental..... read more

The owner Mark after reviewing my concerns stated in my previous Yelp review, regarding my previous experience at his business has contacted me in an effort to improve my experience at his shop. Mark has taken care of my concerns by taking care of the previously poor work on my hull. There are still some minor issues that I had noticed after leaving the shop that he has stated he can and will take care of upon my return. He accomplished this latest corrective action in a 1 day turn around. Not too many businesses will care about following up and there reputation, just move on to the next customer. I appreciate Marks efforts to improve my perception of his business. I now would think about them again if I ever had a reason for hull repair. Thanks Mark. read more

Everything went great - I had a wonderful day with my two boys. Luis was a great guy and not only was competent with the ATV's but knew everything about the surroundings including the cacti and wildlife. We met at the office and then followed him out with the ATV's to a excite at Superstition Mountain that was really spectacular. About a 45 minute drive. The price was good even though the taxes are crazy high in Arizona. "Conservative" state? Ha! Highly recommend! read more

The owner Mark was great very upfront and honest about everything and got the work done in a timely matter. Also his mechanic knows his stuff inside and out. I will definitely be recommending this company to all my family and friends. read more

Not a good experience. My boat was there for almost a month and nothing was fixed that I asked for. - throttle supposedly fixed but I had to take it to another shop to get fixed - they could not figure out how to reattach chair to full - ventilation tube on order, never came in - could not fix side rail He offered a refund for the throttle but never did it. Very disappointing. read more

Where do I begin? Wow.... brought my boat in as it was running poorly (only after doing a tune there over a year ago) I spoke with Marshall, and was told they would look at it in 3 days. Three weeks passed with me inquiring every few days, nothing done. Yet promised each time that it would be looked at by the end of the day. Finally 5 weeks later, they called and said my boat was running like a brand new boat. Excited, I took it out to the lake for the long weekend, put it in the water.... and its barely running, the exact problem I brought it in for was not fixed whatsoever. How is a boat repair shop unable to tell that a boat is running incorrectly? I know nothing and I could tell in 5 seconds it wouldn't move on the lake as is. So I go in, ask for a refund. I'm told I would be taken care of, he will speak to the owner and give me a call. Weeks pass, I call, phone number is disconnected for the next two months. So I drive all the way there, multiple times, each time with more excuses, so I go in one last time, secretly recording the conversation I'm told only the owner can do refunds. I tell him to call him, he refuses, I ask for his number, he refuses, I ask for his name, he refuses. He insults me, calls me a liar, threatens to call the police because I'm trespassing, and finally promises me that if I come back Tuesday the owner will be there and I will be refunded (yes this is recorded) So I leave yet again, frustrated, and I show up Tuesday to locked doors and nobody around. I give up, so I ended up filing with my credit card company to get my refund, as I've wasted so much time and energy dealing with this. Keep in mind I brought my boat there end of June, and now in November they still have not given me a refund, or called me back even once. This is the least professional business I've ever dealt with, it's also clear they don't know anything about fixing boats at all. I took it to another shop and it was fixed in a few days with no issues. read more

These guys are AMAZING. Took in a fiberglass pool diving board for some repair and it looks better that NEW! Great price and delivered on time as promised. I will not hesitate to come back to them or recommend them to everyone that I know. read more

I stopped by and asked them how much to install a crankshaft and balance shaft in a Sea Doo. I told him I have the engine out, I have all of the parts, all he has to do is split the cases, and install the parts. he said he would charge me, drum roll please, TWO THOUSAND DOLLARS! I thought maybe he didnt understand, I have the parts. I repeated myself. He understood! I said that equates to TWENTY HOURS OF LABOR at $100 per hour, which is RIDICULOUS! Shockingly, I took it somewhere else. read more

Huge ripoff con job. They misrepresent their abilities. Says Suzuki service on their website. Led me to believe they could work on my Suzuki engine, did or didn't do work. I don't know. Engine just as inoperable when I picked it up as when I left it. Implied they could do diagnostic computer on my motor but cannot hook up diagnostics to Suzuki engine because they don't have the equipment for it. But they are a "Suzuki" service shop? Also paid $1200 to have 26 foot sailboat wet sanded and sealed (which is double what the service is advertised in their shop). Poor poor work. I got ripped off!!!!!!!!!!! read more

Brought my RV in for some miner body work. After inspection , we found some additional paint cracks. Marshall quoted a fair price. He also went out of his way to find a matching paint color that was custom to the body. The end result from Marshall and his crew was stellar. Great Job! read more

We rented a side by side from Tempe Powersports. The machine and trailer were ready on time and since we needed it for a Sunday ride, we were able to pick it up Sat night and return Monday morning. However, the machine we rented was having mechanical issues so we were not able to use in 4 wheel drive, but we had enough power that we were still able to enjoy our trip. Returned with no issues, but they took forever to return our security deposit with very little regard to the fact that they were holding $1,000 of my hard earned dollars. We are at the 10th "business" day today (4/10/15) and I still do not have my money back. read more

This is the place to go for fiberglass repair and gel coat. Nobody else in town compares with the quality provided by Mark and his staff. I have referred many of my customers to Tempe Powersports for the past 10 years. When you need your toys serviced or repaired, take them to Tempe PowerSports! read more

Extremely bad experience. The owner is a thief and a scam artist. They took a print of my credit card in the desert early morning before going on a ride(Of course they didn't give me a copy and I didn't think about it). So the owner wrote on the credit card slip damages and late returned after the facts. He did the same thing with the check list, I signed it with no damages but he added the damages after the facts. Unfortunately I had no copy. So I called Chase and filed a dispute but because I do not have any copy to prove it they couldn't help me. Suddenly after posting bad reviews the owner contacted me saying. ". I am reaching out to you to see if we can come to some sort of agreement to get the two bad reviews you and your wife posted removed. Our company takes customer experiences very seriously and would like the opportunity to address your concerns. I am sure we can come to some sort of agreement to resolve any issues you and your wife have if given the opportunity." I told him yes but credit my card first and I will remove those bad but true reviews. He didn't do it so my friend who also rented another ATV was upset and starting putting bad reviews. 7 days later the owner again contacted me saying "I believe the best way to settle this is in person. When is a good time for you to come to our shop?". Here is my answer to him and my last communication ever. "Please explain the need for us to meet regarding your failure to hold up your end of our agreement. Per our phone conversation and email exchange on the 30th of April you indicated that you would credit me back for the erroneous charges applied to my credit card in exchange I would remove the reviews. You failed to do so and being a man of my word I have yet to remove the reviews.I think you would agree that negative reviews are costing far more than $1200. Do the rights thing to credit my card and being a man of high character I will in turn remove all of the reviews I am responsible for. If customer service is as important to you as what it takes to run a successful business then you need to change the patterns of the past. I am done wasting time and energy with this matter, this has gone on for too long! You have more to lose than I, it's the principle that matter at this point. The next communication that needs to happen is the credit for the erroneous charges applied to my credit card. Regards, Here is his answer:" Fabian, I will not proceed without reviews removed prior and a signed statement that they will remain off. We can either do it in person at the shop or you can email me a signed statement. As well as have them all removed. Otherwise I will just let them stay posted" Again stay away from this company. read more

We brought our boat here because we were told that if we brought it on a Saturday they would look at it on Monday and give us a quote. From there we could choose what we wanted done and once we let them know they would have the work complete within a week. This was not the case at all. Our boat was there for three weeks and they still hadn't even given us a quote. We called at least 6 times while our boat was there and every time they lied. The first time they told us they were looking at it right now but the guy who needs to be there to finish the quote went home, second time they told us "it's in the bay right now", third time they said they would have a quote the next day... so on and so on. We understand that this is busy season and it may take a little longer than expected but there is no excuse for lying. We went and picked up our boat after three weeks. After all the lies and the unorganized nature of this business we do not trust them to get the job done. read more