My boiler stopped working and I needed some professional help. I called Brian from Brian HVAC and…read moreMechanical and he was able to take a look at it for me. We determined the boiler needed to be replaced as it was very old and at the end of its useful life. Brian was a professional and very pleasant to work with. He is knowledge in his field and takes the time to explain things in an easy to understand way. I learned quite a bit about boilers during the time Brian worked at my house to replace my boiler. He showed up when he said he would. He is patient and made sure the boiler was installed properly. I am very happy with the work Brian and his team did and highly recommend them to anyone needing boiler servicing, replacement etc.

Our tankless water heater broke down, and Brian exhibited great patience and persistence in…read morerepairing it. This was a difficult job he solved well, and throughout the project, he kept us apprised of the issues, what needed to be resolved, and how to maintain the unit in the future (something the original installer and first repairer neglected to share with us). He is a good person and I highly recommend Brian should you need his services.

This is the first time having the pleasure of working with Rafail. A little back story, our furnace…read moremotor was starting to make a lot of audible noise and it wasn't a day or two after that the heat in our home was not working. We contacted Rafail and he was able to come and check out the issue. He immediately diagnosed the issue. After discussing possible solutions, we came to the agreement to have the furnace replaced along with the condenser outside of our home. Rafail was very informative throughout the process which made our lives much easier so everything was scheduled out. Rafail is very detail oriented and professional from his equipment replacement and technique. It was a pleasure having Rafail help with this situation and I cannot recommend him enough. Great service 5/5 :)

I would definitely recommend him since he would diagonse the right problem to fix. It's like going…read moreto the right car mechanic. He charged us fairly. He didnt charge extra for the same day and was prompt on call.

We hired Adrian and his team from ProCore Mechanical and couldn't be happier with their service…read more Adrian was super responsive since day one. I sent him photographs of my old boiler that was in very bad conditions, he recommended replacing it as other companies did and gave us an estimate. His price was the most competitive so we decided to hire them. After replacing the new boiler I had to call National Grid to come and turn our gas back on which was only possible a few days later. Adrian came by again after to verify everything and making sure all radiators were working properly! After dealing with not so honest plumbers in the past and having to be without heat from almost 3 weeks, we are so glad we found ProCore. Definitely recommend it.

ProCore are the BEST. I would highly recommend to anyone who needs fast, professional, courteous…read moreand very skilled repair for air conditioning in NYC. When my Mitsubishi central air conditioning system in my Manhattan apartment (Chelsea) abruptly stopped working in the middle of a heat wave the night before the July 4th holiday I was worried I would wait days (even weeks) to find a qualified repair. I called six different NYC HVAC repair companies and either couldn't reach anyone or was told that their first appointment was two weeks away. When I called ProCore (on the recommendation of a friend) I was immediately connected to a technician who listened to the situation and told me he would be there the next morning "first thing". At 8:30am two technicians arrived and immediately got to work. They solved the problem, fixed the system, and even made some minor adjustments to make my system more energy efficient. They were friendly, courteous, professional and obviously very good at their job. Their price was very reasonable - to the point where I gave both of them a little extra to thank them for their excellent work and for coming on a holiday early morning. My apartment immediately started cooling down and the system is working better than ever. Just to illustrate the professionalism: both technicians put "covers" on their shoes that they brought with them so they didn't bring any dirt on to my floor (without even being asked to do that). This is a FIVE STAR business and I will highly recommend them to anyone who needs excellent HVAC / Air Conditioning services in NYC. In a city where there are many options - ProCore is the best of the best and I highly recommend them.

Amazing company. Called them in the morning as my a/c stopped blowing cold. Was told a tech was…read morefinishing a job and could pass by in 45 minutes. He showed up examined the unit and said he had to return after a reset. Came back and opened more of unit and found a burnt wire. Cut and replaced and closed up and everything working fine, Very reasonable price and great service. I have found an honest and trustworthy man and company.

This guy had us go to court to get his money to ruin our ice machine and couple of dipcases he…read morerepeteadly fixed and failed. When we spend more money on his repair jobs than actual cost of brand new machines and told him he better fix it or we're not paying, he said it was beyond repair... So, watch out, he is out to get you, not to service your appliance/s.

Hansson's A/C & Heating installed a ductless split system in our apartment within a day! Jimmy and…read morehis son did a great job. They are experienced professionals who take care of everything from start to finish. After installing the system, they even cleaned the apartment. Jimmy also went above and beyond to take care of our permits and I am grateful for all his help. In the beginning, when I was shopping for a contractor, I decided to choose them because they gave us an excellent price and explained everything very clearly. The other contractors charge extra for everything (installation, permits and warranty), so you need to make sure to ask them. With Jimmy and his crew, all the charges were included in the price. I would definitely reach out to them if I need their services and would recommend them to anyone who needs an A/C & Heating contractor.

I wish I could give 0 stars…read more I wanted a whole home humidifier installed in my apartment. Jim's son came next day and installed it back in October 2018. It never performed the way it should have, and Jim would not come take a look at it, only trouble shoot over the phone, and tell me Im doing it wrong. After calling the manufacturer, I was told the problem was that it was hooked up to the cold water line, when it needs to be on the hot water line. Took 3 months of back and forth and ignoring my calls for Jim to finally come and switch the line over at the end of January 2019. Almost immediately after entering my home to make the repair, Jim insulted me, saying I don't know anything about these units, and this is the first one in the thousands that he's installed that didn't work properly. He then over tightened the self piercing saddle valve (which I have since learned are against code in the state of New Jersey), causing it to leak. He became confrontational and blamed me for this leak. He then put some tape and puddy on the leak and got it to stop long enough for him to tell me I was all set and left. Sure enough 2 days later, I came home to puddles of water leaking from my HVAC closet. Jim wouldn't return my phone calls and I had to call in an emergency plumber to fix the situation. They told me that self piercing saddle valves are against code in NJ and are a cheap short cut from doing it right and prone to leaking. I paid over $700 to fix this and install the proper shut off valve, and remove the dead saddle valve on the cold water line. Also after installing this humidifier, my furnace now "short cycles", because its not getting enough air to the furnace as air is being borrowed for the humidifier. Ive called a real company to handle this problem. Overall Jim does not know which humidifier to install based on my HVAC needs. He cuts corner with parts that are against code and has created more problems that he solves. My advice call someone else, or at the very least dont let him put a self piercing saddle valve in your house.

I called on a Friday afternoon, the man were able to come and fix my air conditioner on Saturday…read more They're prompt and reasonably priced!

after a long time of searching for an HVAC company that was not only honest and extremely…read moreefficient, I was lucky to have found Alex from HVAC pro. From the moment I met him he was very direct and to the point of what my issues were with my system. his honest advice was what I appreciated most of all. Most companies give you a complete run around, and don't even do the job. Efficiency, beautiful installation, and people who care about the work they do. I would highly recommend this company. after years of looking for a solution, they were the whole package.

This HVAC company helped me a lot with my project, That fixed my problem with the split system., I…read morerecommend it!!

WORST customer service experience I've ever received. Technician came to evaluate my furnace…read moreissue - he was great and explained what needed to be replaced, but we never received a quotation. I followed up 5 times to get quotation and even advised we may end up replacing the unit as we were in a dire situation with little kids at home with very little heat! Customer service person was not helpful at all to move the situation forward and basically told us we can take our business elsewhere. Beware of this company - especially if an emergency...you will get no response!!!

I missed my appointment and Terry was able to squeeze me in the very next day. Butch was amazing…read moreand had my AC up and running within an hour. Gave my son a perfect explanation as to what went wrong and how to prevent it in the future. Extremely professional and customer oriented local family owned business. I've also heard nothing but great things about them. Their Service's, Knowledge, and customer oriented mindset is something very hard to find these days. you will not find a more reliable HVAC company in the area.