These doctors push big pharmaceutical and Do Not look at the whole person. Listen to their…read morediagnosis but research curative, preventative, and palliative care and make a real informed choice. Doctors are not gods, they are limited in their knowledge based on how much they keep up with advances and aren't clouded by their narrow political views. Many ARC doctors are limited based on these criteria. I'm very disappointed in my general care at ARC. However, based on the drought of medical professionals in Austin, I doubt one might find anything better here anytime soon.

Margaret L Hemmen, APRN,FNP-C. Worst visit ever…read more I had a very disappointing experience during my visit. From the moment the doctor came into the room, she made virtually no eye contact with me and seemed completely uninterested in listening to my concerns about my health. I left feeling dismissed, unheard, and as though my questions were an inconvenience to her. When I asked questions, her responses and demeanor made me feel as though I should already know the answers or that my concerns were common sense. No patient should be made to feel uncomfortable for asking questions about their own health. Part of being a healthcare provider is making patients feel heard, respected, and comfortable enough to advocate for themselves. What makes this even more frustrating is how long patients often have to wait for an appointment and how hard we work to afford healthcare, only to finally be seen and walk away feeling like we didn't matter. I work in healthcare myself, and I would never want a patient to feel the way I felt after this appointment. After reading other reviews describing very similar experiences with this doctor, I'm even more disappointed that these concerns appear to be an ongoing issue. If a provider has reached a point where showing basic compassion, patience, and concern for their patients feels like a burden, then perhaps it is time to reconsider whether patient care is still the right profession for them. I sincerely hope the practice takes this feedback seriously because patients deserve providers who listen, communicate, and treat their health concerns with respect.

Dr Kholte is the very best doctor one could hope. I have never encountered before a doctor that is…read morenot only knowledgeable but committed to educating her patients about the role of diet in preventing and reversing disease. You could not be in better hands if you are seriously committed about empowering yourself with knowledge about what you can do to improve your health and the quality of your life.

I came to Dr. Kolte to get some help with my nutritional health. I've never met a doctor that even…read morespends more than 5-10 minutes with me, Dr. Kolte once spent almost an hour with me, hearing about my situation, goals and talking about the changes that I need to make. I found her on yelp, I hope that others see this review and give her a call as she is a one of a kind gem in a city of doctors that rush you out of their office. Back to my nutritional concerns, she has a whole pantry of foods to educate her patients on eating a whole food/vegan diet. I found it extremely helpful to see these practices in real life and not just in a book.

I recently wrote a review for my new AWESOME dentist and it had me thinking about my AWESOME…read moredoctor, Dr. Sorensen. I'm surprised there aren't any reviews of her yet - she runs a small practice but she's a big deal. My first appointment with her was last fall. I was overdue for my annual and, like any normal human being, wasn't looking forward to it. A good friend recommended her with a glowing review. My intention was to call the office, just to ask if she was accepting new patients (she only accepts 600-800 so I figured my chances of getting in were slim). Much to my surprise, Dr. Sorensen was the one to answer the phone! That impressed me enough that I scheduled an appointment for the next week. My first impression of Dr. Sorensen was excellent, and things only got better from there. She literally does everything - she is a one-woman staff, which means she does everything from checking your vitals to dealing with insurance. This approach means that you get to spend more time with her, which means that you feel like anything but just another patient. She also takes a conservative approach to medicine, so when I told her about my occasional anxiety, she recommended things like yoga instead of jumping to more invasive/expensive treatments. Best part of my experience with her? I ended up having a bit of follow-up work the next day, and was obviously concerned about the results. She got back to me the next morning to let me know all was OK and thoroughly explain everything. And the day after that, I got my pap results back. That's right...TWO DAYS after my appointment I got my pap results! I'm used to waiting a minimum of two weeks. She called as soon as she got the results because she didn't want me to worry longer than I needed to...wow. If you are looking for a doctor who uses modern technology (online scheduling, mostly paperless, etc.) but won't provide you with the typical, cold doctor's experience, I strongly recommend Dr. Sorensen.

I visited this practice for the first time after recently switching from a larger practice. I was…read morevery impressed Dr Sorenson's professionalism. My initial visit was very through and the Dr took as much time as was needed to understand my medical history, make suggestions, ask questions and actually sit down and have a conversation! That is impressive in todays world. Her practice is purposefully small, self-managed and her interest in medicine and people is clearly visible in how she runs her business and treats her patients. I nearly fell out of my chair when I called to schedule an appointment and Dr Sorensen answered the phone herself. Unheard of! She also makes herself available on nights and weekends to answer calls or come to the office in case urgent issues arise. I believe she truly cares about her patients and wants to manage her practice with the best technology and information available to her. She leverages technology to allow her to have the time to treat the patients, rather than using technology as a crutch to fit more patients into her day. I was thoroughly impressed with Dr. Sorensen, her sense of professionalism was first rate and she has a compassionate manner that is ideal for families looking for a Family Practice. If all small businesses could be run in the same manner Dr Sorensen is running her business, we would have a true sense of what community really means.

My partner and I ADORE Dr. Markley. She has been our family physician for 13 years and we have…read moremade insurance decisions as we've changed jobs based on whether ARC (Austin Regional Clinic, where she works) accepts the insurance. We will never go to anyone else if at all possible. Our only regret is that we have referred far too many friends to her and now have a longer wait to get in.

I have been going to Dr. Markley for years now. I absolutely adore her. Not only is she a good…read moredoctor, she's a great person. As others have mentioned, her treatment of and ability to connect with patients is the best I've ever seen. She knows her stuff, and will allow you to ask any questions you have without rushing you out the door despite her very busy practice. I recently have had a host of medical issues and she has tirelessly supported me and responded to my every need. It is true that you must book a few months in advance for annual exams, etc., but that is the case with many professional services so that doesn't bother me at all. I hope she never retires or moves!

He is hands down a 5 star. compassionate, patient, smart, and answers my questions. He treats me…read morewith integrity and let's me help make decisions. Super Doctor.

Dr Garcia has been my primary care doctor for 20 years. He listens to me and perhaps all his…read morepatients first. He is so kind and compassionate and gives options for a solution. I have tried several time to find another primary doctor since I moved out of his area yet so far I have reverted back to driving the distance to Dr Garcia

So many green flags at Dr Connor's office (not sure if that's a thing, but it is now). An actual…read morehuman called me twice to make the appointment and then to confirm. They did not make me fill out 10 pages of forms online before I came in. Then Dr Connor has someone take notes while she listens intently and looks you in the eye so that she can have a conversation and pay attention. She really knows her stuff and is not averse to questioning minds such as mine or alternative treatments and supplements. She made a recommendation for a lab test that my cardiologist should order for my high cholesterol. I already felt better walking out of her office after over an hour of actually being heard for the first time. She is worth every penny and I will be seeing her exclusively from now on. Cannot recommend highly enough! Like

Easy peasy phone call care. We manage blood work analysis over the phone with a smileread more

The COVID protocols are gone, but a mask request is in place due to immuno-compromised patients…read morecoming in. They can provide you with a mask. Service depends, as with all businesses, on the folks who are on staff that day and the volume of patients. Get there on a slow day with the amiable staff, an excellent experience. High volume day with a cranky person, flat experience. I've seen both. I still say this is a good location due to it being hidden--the volume will be lower than other CPLs. But, that doesn't mean it will be low--just lower (if you hit a busy time). I'm increasing my stars because, with my increased visits, I'm finding friendlier phlebotomists.

When I need labs I make a point of avoiding this location but occasionally the lure of just a 5…read moreminute drive wins out and then I remember why I avoid it. Unhappy employees make for unhappy customers. I almost always have to take a specimen in 2 days in a row. There is no simple "drop off". You have to wait in line but it seems for EVERYBODY'S well-being, you should get out as fast as possible since the reason you're there is because you are sick and being kept in a small room with occasionally, several to many other sick people. When it's your turn They grill you, critique the amount of your specimen and ask for non-existent paperwork. I sent my husband in the first day to take in the first specimen. He came back talking about the mean lady. I went today. She's more than mean she's horrible. In the 3rd window. Not nice, doesn't like her job and doesn't like people. I feel sorry for her. It's not an easy job I wouldn't think but it's made a lot worse by bad management. And I venture to guess the other locations are bad sometimes but you can always count on this location to be ugly.

Clean facility, friendly staff and providers, and very easily to make appointment…read more They are very communicative and don't take a long time to make appointments. They also take most insurances and provide excellent quality care for all your primary care needs.

Experiences since my last review have been much more positive. They seem to have caught up with…read moresome blockers that were hindering their service for a while, and the quality of care is still good. I recommend again.

I cannot recommend Aline highly enough. I have high expectations in terms of bedside manner, and…read moreAline is great! She listens, she is empathetic, and she is on top of my health concerns. She seems incredibly knowledgeable in handling my primary care. I have been seeing her for many years, and as I am aging, my concerns become more complicated. Aline helps me understand what's going on with my body, and also respects when I decline a specific treatment--often to come back and agree to it next year! One thing important to me is if I suggest a natural remedy, she does not look at me like I'm crazy, and will often share information about the safety and efficacy of my suggestion. I look forward to my appointments with her! Office staff is great, and if I need to get in for an emergent need, there are enough people in the office that I can almost always get in to see someone same day.

I've been seeing Aline for over ten years, and I can't imagine better care. She truly listens,…read moretakes her time with every visit, and always makes me feel heard and supported. Aline is caring, empathetic, and consistently up to date on the latest research and best practices. I've recommended her to many friends and family members over the years, and they all adore her too. She's a rare combination of compassion, expertise, and genuine dedication to her patients.