Unbelieveable inventory. Like an old hardware store, two dollars worth of hardware comes with…read moretwenty dollars worth of advice. Not the cheapest place in town. But the widest selection and most helpful sales people.

Took mower to be serviced. They did extra work that was not authorized and ran the bill to over…read more$400 when all it needed was a $40 battery. Based on what others have told me you can not trust their service dept.

This gem in the suburbs of Hartford repeatedly delivers customer satisfaction…read more The knowledgeable staff help with questions and finding things in the store. The customer service found here in this store is what makes this a 'GOLDMINE'. That's right. Contractors or any other customers seeking help to speed up a hardware store visit will get good old fashioned face to face customer service when needed. Any retailer can stock shelves with merchandise. Customer service is what keeps customers coming back. This is a very professional business. Incessant Research

As always, I'm pleased with the knowledgeable service, regardless of which part of the store I shop…read morein. Cleaning supplies, hardware, service counter, tools and more. These people know what they are doing.

What's not to love about this place? Incredibly helpful and friendly staff, who not only can aid…read moreyou in finding what you need, but also advise you about whatever project you need it for. They'll match a single screw for you if that's what you need, and on the very remote chance they don't have what you want they'll order it or tell you where you can find it. Hardware, automotive, lawn care, pest control, housewares, bandages - need I go on? Everything you need, and probably a few things you didn't know you needed until you saw them there. Trilling is the best!

We found our big box alternative! This place is amazing--jam packed to the ceilings with everything…read moreyou need. Plenty of helpful staff throughout the store. Great central location.

I really wanted to build a compost bin for all my corn cobs and apple cores. I had no idea where to…read morestart, but Dennis at C&R answered all my questions and even hooked me up with some composting worms. Looking forward to having some amazing soil for even more delicious corn next year.

very friendly staff. they must have a theft problem as everything has a magnetic strip. but that…read moredoesn't affect my review. these hardware stores are becoming a thing of the past. its very conventionally located near me. prices are very competitive.

This is the best place to get a great quality Christmas tree for an unbeatable price! We have gone…read morehere for many years and have never been disappointed! Also, I brought my 3 young kids to this location yesterday and Michael was SO helpful! He felt like a lifelong friend! I truly appreciate him helping me throughout the store to get in and out quickly! He was so friendly and knowledgeable. Keep doing what you're doing, Michael! You're a gem to this location and a wonderful asset to Ace Hardware!

Was looking for a certain Traeger smoker for my husband for Christmas. Wanted to try and go local,…read moreso I did some research and found out Hahn carried the model I wanted. So, I sent an email to them and boy am I glad I did! Adam promptly responded and connected me with the store manager, Matt. Matt was a pleasure to work with and the entire process from purchase to delivery was a snap. And not only was it a snap, but the grill was assembled and delivered (right on time by Jerry and placed exactly where I wanted it so it would be a surprise) on the day before Christmas without extra charge. Why would you go anywhere else?!? Can't get that kind of service, or help from a big box store. I would give 10 stars if possible, thank you all for your help!

Customer service is excellent! Very friendly and helpful…read moreStaff! Small place but alway have what I need! Highly recommend!!

A great local hardware store. I've gone in for advice about picture hanging, plant care, clogged…read moredrain repair, and more. They've always given me super helpful guidance and the right product for whatever problem I have. I like the variety of plants they have for purchase. Not a huge amount but a good amount for a store this size. Very friendly and thoughtful staff.

Called to rent a log splitter. Tyler said half a day is $75 (4 hours). I only needed it for less…read morethan 2 hours so I asked if the rental cost would go down. Tyler talked with the manager, Andy, and he said $75 is the minimum but when you bring it back, we can take some off the $75. I rented it for one hour and 10 minutes, from pick up to drop off. I asked for a discount and Andy said our minimum rental price for a log splitter is $75. Wow. It is not so much the money as it is the character reflection. Lack of integrity.

Remember the corner hardware store with a staff that was knowledgeable and jumped in to help. This…read moreis it!

They don't deliver when they say they will. Their customer service is terrible, they don't listen…read moreor even care what you have to say. They hang up on you, talk over you, and don't resolve any problems. They are vastly inappropriate and unprofessional. They will leave their deliveries outside even when you ask them to bring them into your house.

Beware of returning anything after the 90 day policy even if you have a receipt. They will not even…read moregive you a store credit. They think you should just throw it away. Management and staff is the worst in the business. I will only shop at Menard's and Lowe's from now on.