This is a great place to live I have been living here since…read moreMay of 2025. Property is always clean, and the leasing office team is amazing. They offer a lot to this small and beautiful community. Repairs are fixed immediately, and the property is convenient to downtown and the airport. Close to I285, I75, I20. I85 and I400. Can't beat that..................

I have been living here for 1.5 years. I really like the staff…read more The complex is not that big. There are plenty of trees everywhere so shade is available. There is also pollen and leaves all over the place. They have a landscaping crew that come by weekly to clear the lot. The gym is open 24/7 but there are only 2 treadmills, 3 bicycles, and some weights. Gym is never crowded so you can also exercise. The pool looks nice and is surrounded by chairs and grills. This is a gated community. I have not had a problem finding a parking spot or issue with the gate. I have not had any problems with neighbors. Sometimes they will have to shut the water off for hours. They usually send an email to let you know they will do that. I will probably live here as long as I live in Atlanta.

Horrible management. Property not properly maintained. Management who insist on invading resident's…read moreprivacy by entering your apartment without prior notice. Management company sends residents ladt notice by email telling them to move cars within an hour from unreserved parking that resident's have a right to park in or face being towed just because they want to fix a pipe or paint. Carpet throughout building is horribly stained but has not be cleaned in last 4 years. Cars on 5th floor look an mechanic work space with car patts everywhere but they don'ttow that. Do not move here!

Didn't want to do this since I thought they were going to be fair and give me my money back but…read morethis apartment complex is infested with roaches. Moved into a unit that was infested with roaches and moved out as soon as possible. Was under the impression that they were going to give me my money back to move out (because that is what they told me) but now they're saying because I didn't choose to transfer apartments I can't get it back. Mind you I saw a roach when I was down in the leasing office. I am a licensed litigation attorney so I can take matters into my own hands by filling a small claims suit but I don't want anyone to experience what I am going through that can't afford an attorney or afford to eat the costs. Please do not ignore the bad reviews like I did. Please do not lease here I am begging you.

Rented an air bnb here and it's centrally located near a ton of great things. Lgbt area and clubs…read moreare literally walking distance. A Whole Foods on one corner and the amazing ramen (e-ramen) on another corner. The front desk staff was friendly and spoke each time we walked by. I felt really safe here and would stay here again

This was a fantastic place to live. The staff is incredible from the leasing office to the…read moreconcierge to maintenance, every single interaction I had with them was positive. The apartment itself is fantastic as well. Gorgeous city views, the amenities are great, and having two rooftop pools is rare to find. Highly recommend.

We've lived here since it first opened, and have never regretted it. The units are well laid out…read morewith quality finishes. Really nice spaces. You don't feel like your moving into another dingy apartment. The staff is flexible, and they sincerely want to make you happy (definitely not the case with most other apts). Fire alarm issue mentioned in other reviews seems resolved and they worked hard to fix it. The maintenance is the best - extremely prompt and thorough. The property has dealt well with any security concerns. There haven't been any issues in some time. On the Westside, this apartment has the best location as well as staff and apt units/amenities. The other folks living here are nice/courteous. Lots of young professionals. Tips: Consider noise when choosing your unit. Being right next to the train or huff rd can be noisy. We're on the courtyard and have no problem with noise The lower floors' parking levels can get crowded. If you're on 3/4 especially you may have to go higher up to park.

I would not recommend this place. I saw signs of both rats and roaches during my stay, which made…read moreme feel very uncomfortable. No one should have to deal with those kinds of conditions. I expected a much cleaner and better-maintained property. Save yourself the headache and stay somewhere else.

I have lived in many apartments in Atlanta - and I feel sooo fortunate to have found Spoke. The…read moreunits and common spaces are absolutely lovely. High ceilings, clean, cold brew and kombucha on tap, lots of space and privacy. For the first time living in Atlanta, I can't hear my neighbors through the walls or ceiling! Some footsteps every now and then but it's so quiet. The community is lovely, a lot of young professionals / couples. Everyone is so polite and courteous. The Managment are some of the kindest people I've met - every issue you have, they solve quickly and with such warmth. Every holiday is decorated for, and the space is always extremely clean. They give gifts to the tenants consistently (holiday cards to every door signed by the team, Valentine's Day bags with relaxing goodies and treats, scavenger hunts for prizes, easy holiday competitions for gifts) there is always something they are trying to do to draw community in. It's a quiet, calm place to live, and maintenance is done in a timely manner. If you send them an email, they respond within the hour. Mail is easy and organized, the amenities are killer - pool/gym/skylounge/multiple game rooms. It's wonderful place to live. The rent is reasonable, I plan to be here for years. 10/10

**DO NOT LIVE HERE** I've been a Resident since 2019,…read moreoriginally under Pegasus management. Following the takeover of Waypoint Management, my experience consistently and rapidly declined. I could list every detail of the mistreatment and mishandling of residents by the hands of Waypoint, but I don't have enough time. The highlights: From the dog poop littering the faux grass in the courtyard, the overflowed mail boxes and regular theft of packages, the broken equipment in the gym, the missing door handle on the building side entrance and garage access door, to the frequent elevator outages, the garage doors regularly left open, and the hours each week of loud trucks blocking the parking garage while draining (I believe) sewage? I spent nearly 6 months without consistent access to power (lights, appliances, wifi, fridge, etc.) despite monthly paying my bill in full, it was evident there was an electrical issue in the building. I verbally reported the issue in august 2021, formally reported in September 2021, and instead of immediate resolution, spent months begging the leasing company to bring in help. During these months, i didn't have access to the wifi I'm required to pay for by the building (I work from home), I had to throw away multiple loads of groceries when my fridge would go out, I spent 2 weeks in quarantine in which several days were spent without access to lights or electricity, my safety was compromised and my expenses were effected at no fault of my own. I've been patient and understanding for 6 months, and a loyal resident for 3 years. When I asked for a reimbursement or compensation for the expenses this ordeal caused, I was met with silence, followed by eye rolls, nasty attitudes, and obvious annoyance. the electrical issues weren't fixed until January 2022 and I haven't seen so much as $5 comped from my rent for a reimbursement let alone the inconvenience. Ive attempted to contact the management company directly for 2+ months, no luck. I even called the "investor relations" line just to get a Human on the phone. Yesterday, I had to find temporary accommodation after discovering a water leak that flooded my bathroom, seeped into my bedroom, and eventually dripped through the ceiling over my bed. At no point we're any accommodations offered by the company, nor did they at the very LEAST send someone to properly clean the absolute mess this leak caused. This morning, after 2+ months, I received a call back from an obviously annoyed Waypoint rep. Before I could express the entirety of my experience, I was told I should've just "broke my lease" if I had such a problem. A solution that was never offered to me, because for me to break my lease, someone would've had to answer the phone. A solution I never expected to have to exercise because I had no reason to believe the building would not prioritize the safety of its residents for nearly 6 months, but I was proven wrong and have continued to face that reality. Here's my solution to you, future resident: DO NOT LEASE FROM WAYPOINT MANAGEMENT / SPOKE the rent goes up every year, and the quality of living goes down. For your own safety, and peace of mind, live anywhere else.

The location is great, but honestly I've dealt with so many maintenance issues it's just not worth…read moreit. As I'm typing this out our fire alarm is going out for the FOURTH TIME TODAY over "an elevator issue"??? And probably the 12th time this year. No one ever communicates or fixes the issue and this has happened several times in the middle of the night. On top of that I've dealt with a faulty heater during the coldest week in Atlanta in December that they didn't fix for over a week, then a broken AC unit that took them 2 days to fix (and only because I went to the office and had to demand to talk to the manager). Trash is left out in the halls and smells terrible. I've contacted them about this as well and never heard anything back. Save yourself the money and stress and go to mariposa lofts across the BeltLine.

Great staff. The property manager is great with communication. Location and apartment community is…read morelovely.

I Really like what I saw in the photos and the apts looked spacious the location is great and the…read moregrounds looked beautiful I did not see the parking area

I am a current resident at The Pointe at Collier Hills and I have a month and a few weeks left on…read morethe year lease that I signed. I have never truly regretted making a decision especially one that pertains to my shelter. You'd think with paying close to $2000 a month, the level of service and just the overall interaction with the management staff would be better. I should've known when I initially moved in that I'd have problems here. A friend of mine moved here a few months prior and felt that things could be better only after I had made the decision to move into the apartment community was that expressed to me. I have added the pictures to better explain and give a visual of my current situation. This is one of many incidents that have taken place since I moved into the apartment community. Just to briefly give a summary of my experience upon moving in I was never walked through my apartment I was literally handed the keys and a folder with paperwork. I had to ask for them to send me the link to pay my rent for the first time because it was never explained. Well it was never sent and they also added a late fee although I had asked an hour before the late fee was added. That's the first situation and I've experienced multiple. A water incident back in July, multiple maintenance situations, my guest was harassed and held up at the gate by a resident and the management condoned it right in front of me and made an excuse even, a break in occurred in November and my glass was broken out of the back patio door and it took them over a week to fix it. I am here now, yet again another water incident which resulted in the ceiling falling down along with gallons of water onto myself and my dog in the wee hours of the morning. The pictures posted are real time pictures of the state of my apartment for 11 days after the water incident occurred on 12/10/18. Not one time did the management ask was I ok nor had they even attempted to come over to check the state of my apartment which was uninhabitable. They told me I'd have to go through my insurance company again for the 3rd time and I have still not been handled appropriately, the company's attorney even attempted to treat me inappropriately and talk to me very aggressively. Empathy is clearly not the company's strong point and they seem to struggle handling things in a timely manner. I have been told they don't know who the properties insurance company is, which is what the property manager told me. The attorneys have yet to comply with me the property manager told me they are dealing with a very big case. I asked to speak with the owners and the property manager told me (even after I expressed this situation has yet to be resolved or really talked through after almost a month) that I should keep in mind it is a holiday week and not everyone is in the office. This has been the most mentally, physically and spiritually draining occurrence that has transpired in my life to date and between me having to be mishandled almost on a daily through my correspondence with the management. I have experienced a decline in everything in my life from this situation, my professional/financial , academic, and just my mental/physical health. Even when I've expressed this in my several attempts to settle this matter, I feel the property manager thinks it's a joke because she constantly chuckles, giggles and I suppose she attempting to make me smile throughout the process of dealing with such a chaotic situation but I have yet to find any humor or reason to smile at any point since this all transpired, as I have truly been trying to maintain composure and keep my mind off of it all to keep from breaking. I am exhausted at this point and wouldn't wish this on my worst enemy. All I ask is for those seeking an apartment community to consider checking into the reviews and truly making sure you are informed. To management or a word of advice to the owners get new management staff or promote the assistant property manager because she's much more proactive and handles things accordingly. It's truly disheartening and I feel like I'm in a bad dream but typing this makes me realize it's my reality. The pictures show how the maintenance moved around and broke my very expensive antique/ retro hand painted Italian furniture, how the third party restoration company used my dishes and left urine on my toilet seat and just left my home in disarray. P.S. They haven't prorated my rent, never asked me to move into another unit until the work was done and I almost had to beg them to clean it after they were done destroying my personal belongings.

This spot was a dream to live!! The windows and high ceilings made the space so large. I was in a…read more1bd1ba facing away from the Beltline. Each unit is a little unique on the sizing, but they do a great job of showing you whats available or similar. Such a quiet spot on the beltline. I did really enjoy how chill it was even thought it was right in the heart! I will say what comes with that is, the minute you step out the building (esp on the weekends, it is super busy!!) so be prepared! The space was great. Cons are there isn't much storage- only 1 closet (bedroom one & small), small kitchen (might not be an issue for some, but I love to cook and it was tight), and shared laundry (wasn't really an issue, just inconvenient)! Overall loved the space, but wanted some of those things back.

While my experience with Ford Factory Lofts was absolutely negative, I must give credit to the…read morekindness of Lindsey in the leasing office. I'd been approved for an apartment about a month ago and was scheduled to move in this Friday when I was informed that the current tenant had been ghosting management and didn't moved out days past the end of their lease. As a result, they wouldn't be able to fulfil my move-in date, which due to my circumstances, meant I needed to pull out. While I fully accept this issue had more to due with the tenant and not the complex itself, I wasn't informed about any of this until I called 4 days prior to my scheduled move-in date to once again ask for photos of the unit that I never received since there were none on file....? Finding availability here is very hard since the location is "relatively" cheaper than its competing apartments on the beltline trail. The application process was fast and all done through the phone, but their website is completely false at conveying how the place actually looks. They claim their courtyard had recently undergone renovation but after seeing the space, I realized all of my friends were right when the compared it to looking like a prison (It very much does). The trash chutes and stairwells are pretty disgusting and the courtyard looks extremely dated. Nothing about how much concrete is in that facility makes it come across as the "hipster-industrial" vibe you're hoping it is. It's a pretty instant hit in the face as soon as you walk into the courtyard how uninviting the common area is (the elevators are also in desperate need of a face lift). Few more things- the website advertises the units having "fully equipped kitchens" which is fictitious. In reality, they're very small galley kitchens with micro-sized, outdated appliances (which I wouldn't complain about if the rent wasn't $1700 a month). Nothing about the apartments or the community space is "luxury" or looks like it's worth anything close to what you pay for it. Their units are extremely bare canvases for you to decorate as best you can to forget the fact that it's a cold, outdated warehouse. If that's your thing and you absolutely have to live right across the street from PCM, then maybe its for you. Fortunately, there's many better deals in metro ATL that look much more like what you're paying for (I found a nicer/more affordable place 1 hour after Ford Factory called me with their tails in between their legs to tell me I couldn't have the space i was promised) so all is well. TLDR; DO NOT apply for this place without visiting it first- and know what your getting yourself into with your unit and the community area.