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    Tension

    5.0 (1 review)
    Open 6:30 am - 8:30 pm
    Updated 1 month ago

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    28 days ago

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    Equinox Williamsburg

    Equinox Williamsburg

    2.8
    (113 reviews)
    0.3 mi
    $$$$

    For the facilities themselves, Equinox Williamsburg is a decent gym but commands a premium price…read morecompared to many other gyms in NYC. That said, what ultimately made us walk away wasn't the facility--it was the people. At this price point, hospitality should be part of the experience. Unfortunately, nearly every interaction we had with the front desk felt cold and transactional. The staff often seemed more engaged in conversations with one another than acknowledging members or prospective members. Instead of feeling welcomed, we frequently felt as though we were inconveniencing them by asking basic questions or checking in. For a luxury fitness brand, that's am extremely disappointing first impression. After touring multiple gyms, we ultimately chose to stay loyal to Orangetheory Williamsburg instead. While it's a completely different style of workout, the difference in customer experience was impossible to ignore. From our very first visit, the staff greeted us warmly, remembered our names, and made us feel like part of a community rather than just another membership. That sense of hospitality made the decision surprisingly easy. One additional point of feedback is the sales experience. I work in enterprise sales myself, so I understand the importance of following up with prospective customers. However, there's a fine line between persistence and becoming overwhelming. Orangetheory occasionally sends a promotional text or email, which feels respectful. Equinox, on the other hand, repeatedly called, texted, and emailed after our visit to the point that it became excessive and I felt harassed. Rather than reinforcing the value of the brand, it had the opposite effect and made the experience feel more aggressive than premium. For a luxury gym with a luxury price tag, I expected a customer experience that matched the brand. The facilities are impressive, but management should seriously consider investing more attention into the hospitality culture at the front desk and the overall sales approach. Those interactions ultimately influenced our decision far more than the equipment ever did.

    You go up a flight of stairs to go back downstairs to the lockers…read more The space and layout is different from other Equinox which. Not all Equinox will be alike as far as space and layout. Members should know this by now given all the complaints about this location. The gym is a mid sized gym. Not small like most comments on here. Not sure based on these comments made from people calling out it is small. The layout is a bit different. Yes. The Main Studio feels like a glass while everyone looks at you work out. You see, most Equinox locations I have visited either the main studio is tucked away partially from the gym's floor visibility or has a wall to make it a bit more private. I felt like the main studio at the Williamsburg location everyone from all angles can see you workout. The yoga studio is downstairs. Right across from the women's locker. Would have been nice if the main studio was situated the same as well. My guess is depending what time you visit will depend how less crowded or crowded it is. Personally, I have zero complaints about this location. My only complaint is I dislike those numerical combination lockers.

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    Back to practice
    Back to practice
    Starting Monday morning strong. 2nd class of the day.
    Starting Monday morning strong. 2nd class of the day.
    Starting the week RIGHT!

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    Starting the week RIGHT!
    Chalk Gyms

    Chalk Gyms

    4.5
    (135 reviews)
    0.0 mi

    You know that one class instructor in your gym that is so good you can't wait for that day of the…read moreweek again? EVERY trainer at this gym is that instructor. This place is a 21st century version of Cheers minus the alcoholics. I've been a member since the day Chalk Gyms opened and no matter how far I moved, I could not find a gym that is even remotely as good as this one. Chalk has a great sense of community, everyone knows your name and the people that run the place really care about your experience. Great variety of equipment? Check! Equipment well maintained? Check! Super clean? Check! Allot of space? Check! 360 sunlight!? Check! Covid safe? Double check Typical "gym vibe" free (aka- body building folk drinking from a jug and grunting while lifting weights ). Neither is it a yuppy douche spot where the members come in to look pretty and judge you. We all know the reasons you don't want to sign up to a gym, it's gross, it's smelly, grunty sweaty gorilla types are dragging their knuckles on the floor, you feel self conscious about not knowing what to do... All of this goes out the window here, this is a fun space with quality people that will let you do you. Btw, they have freaking free saunas!!! (minus the current covid restrictions), good luck finding that even at gyms that are triple the price!

    Chalk gym is the best gym in Brooklyn , I have been a member at Chalk for the past 6 years and…read moreit exceeded all of my expectations. the gym offers vast variety of equipment that are up to date and very well maintained. the variety of classes it offers is being led by professional trainers / instructors. there is NO gym that offers as many classes as CHALK. every visit to the CHALK gym is a new experience. i must add that the place is always CLEAN and pleasant atmosphere

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    Saturday Afternoon
    Saturday Afternoon
    Chalk Gyms
    Chalk Gyms

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    Tension - gyms - Updated August 2026

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