Staff is friendly and polite, although the store is not overly welcoming to online resellers, as…read moreRN's primary customers are gas station owners. Should it make a difference who the customer is as long as they are paying? It seems it does make a difference to the staff... Was told by staff member that cell phones and pictures are not allowed. The unnecessary rules + the differentiation of customers make it difficult to recommend this specific wholesaler to all business types.

My family always uses RN international as their primary wholesaler. Our family owns a couple…read moredifferent businesses including gas stations and for the last two years we have maintained a great relationship with RN. Everyone there is highly knowledgeable, professional, and accommodating. They offer extremely competitive prices, probably the best in Chicago. Additionally, they carry everything your business could possibly need and have a lot of name brand inventory. Highly recommend RN as the primary wholesaler in Chicago!

Good folks fair people. catch a lick. safe fun clean friendly. neighborhood lovely…read more thanks again for excellent service

I went in the store today and joe was amazing I will recommend this pawnshop to look for good thingsread more

What an excellent experience!…read more Kevin was a tremendous in helping us with our washer/ dryer purchase. Efficient/ considerate and knowledgeable!! Cole s gets a five Star Plus!! Sherry & Michael Ziegler

The sales person was very knowledgeable of the products and explained everything very well helping…read moreus to make an informed decision. Buying new appliances is not a small expense these days. I really appreciated-all their help

I made a call to inquire about selling my equipment and although they're not doing that Brian took…read morehis time to guide me to business that might be doing that. Awesome customer servi, would definitely recommend.

ProGear rocks! I've rented elsewhere in Chicago, but never again. I got fantastic help and advice…read morepre-rental from Steve, and even better service during pick-up and return. The lights, stands, and Chimeras I rented were in excellent condition, their pricing was spot on, and the guys put everything perfectly together. Made the whole experience simple.

Great customer service! I started shopping here a few months back for my grocery stores. I buy…read morecandy, pop, energy drinks etc from them to keep my stores stocked... All there employees are helpful when i go in from helping me find what i need to carrying my items out to my car... great company to deal with, you wont regret it.

This store is absolutely amazing. They basically have everything you need or want, even unique…read moreitems that are sometimes difficult to find. They have great prices on everything and quality products. The staff is also very kind, friendly, and helpful.

I am simply amazed at the quality and variety at this store. I just love the place for bargains and…read morethe employees are super.

A long time ago around 2025 this place nickel and dimed me…read more I ordered small cheap items like screws and stuff for a project at home. Thankfully I asked for a receipt. 1 day later, after working on the project some of the items I purchased were not the correct screws. It was then I noticed multiple and I mean almost several small extra charges of 1 cent to10 cents back to back on my receipt. These charges had no explanation. They were clearly malicious made up charges to make extra money off me. It was the son and dad thst overcharged me. I remember who was at the counter. I returned to Kims hardware to not only get the correct items but also to be refunded for the extra charges. I spoke to the son and father and I represented myself with great politeness, respect and professionalism towards them. They did NOT return the favor. I mean wow, they got really nasty towards me. Rude, very loud, and disrespectful. The son was the one who over charged me in the 1st place. The father was at first going to give me my refund but was a bit hesitant. Their was a slight language barrier but he was still really grumpy about it and then he got his son over instead of giving me the 2bucks and they both double teamed me for 5-7m straight. Tried making me feel stupid and using my age against me as many people think im 21yrs old. The son mentioned my education, why am I making a big deal over two bucks, no refunds allowed. Tried saying that I should've mentioned it when it happened and it's too late. That it was probably taxes or fair charges. When I started mentioning im a manager at a retail store, I know what chicago taxes are down to the exact number and I stated my age and my father being a tradesman, their confidence started to buckle. I also stated the law, the better business bureau, started to break down the receipt and what I actually bought and showed the same products on the shelves and what they cost and proved I was given hidden extra charges. After about the 6th minute of them quite literally belitting me, yelling at me and being mean and me holding it down and mentioning this is illegal the father threw the 2 bucks or so down at the table and started speaking in his native tongue to his son complaining. I told them multiple times to just do the right thing. Whats fair and just. Why argue and be mean. The son didnt care about any of that. I truly wish I wrote this review when it was fresh because I recall the son saying very specific mean things to me. They did all of this while customers were in the store and co workers were watching. As I prepared to walk out a worker that was listening apologized I had to go through that and said, "you're not the first person they did that to. Its happened multiple times. People getting overcharged, wanting to exchange or refund things. They try denying it and get all rude and mean". It's a shame really because my 1st day their was pretty chill. The asian dude with the long hair seemed nice to me when I first went there and helped me find my items even though they were the wrong items and he did not understand my issue when presented. The son who at the time had a shaved or bald head and the father are both nickle and dimers. Be wary. Check your receipt before leaving. Take your time and do the math. Someone should audit these guys. I'm pretty sure they are breaking a few laws and im pretty sure the IRS would love to take a look at them. If anyone doesnt like scammers, help report Kims Hardware to the necessary departments.

Kim's Hardware is a classic mom & pop hardware that keeps the neighborhood running. The majority of…read moremy neighbors shop at Kim's Hardware for obvious reasons. The staff is knowledgeable and willing to help however they can. They actually pick up their phone so you can call in advance to confirm they have what you need. Anytime I need something for a home repair I instantly think of Kim's Hardware. They have the majority of what you need for basic repairs. They also have a large selection of luggage (big and small). They even offer window screen repair services. I needed to get my screens replaced for a few years and I finally visited Kim's Hardware and they were able to make the repairs in a few days. They also made sure the screen color remained the approved HOA color. My screen repair was reasonably priced.

Whether traveling to pick up product in person or ordering on line it has always been an easy great…read moreexperience. In house the staff is extremely knowledgeable about their products and have advised me beyond my expectations. Devon and Mike are my favor people there for servicing my purchase needs. Have been using them for over 5 years and hopefully will continue using them until I retire my business.

I really appreciate the knowledgeable and friendly staff here who will always help and offer…read moreadvice. And they made it so easy to call in orders and pick them up throughout covid, but it's great seeing them in store now too.