My care from Nida Kahn for severe, agitated, clinical, recurrent depression, which was started by…read morethe return of nephrotic syndrome kidney disease at age 23, is the best care I have received over a 52- year period. PN Nida Kahn will make sure that care is available for any issue that would have started a setback. The setbacks are mild and slim to none courtesty of PN Nida Kahn. Thank you NP Nida Kahn for making a senior citizen's life that is filled with a lot of joy.

I am so grateful for my psychiatrist, Dr. Aliya Hussain, and the team at DuPage Psychiatric Care!…read more Dr. Rao, who manages and oversees everything, is a wonderful man - he is compassionate, caring, and has immense knowledge regarding the best treatments that maximize mental health. Nubila is a terrific resource and has helped me by answering my questions and resolving a mistake made by my insurance company. MOST IMPORTANTLY - Dr. Aliya Hussain, is the BEST psychiatrist I've ever had! She did a thorough evaluation of my needs, asked about my experiences, and showed genuine care for my well-being! Together, we created a plan to address my mental health issues. Dr. Aliya actively listens, respects me, and regularly checks-in to ensure our plan is working. If you're looking to receive help for ANY mental health issues, I STRONGLY RECOMMEND you call DuPage Psychiatric Care!

Dr Olson was impolite from interactions and did not show empathy. Dr Olson overcharged me $450 and…read moredid not even show up on time for appointments. Dr Olson lacked in experience and integrity.

Dr Olson is just wonderful; she's kind, empathetic, and listens to her patients' experiences and is…read moreunderstanding; not much more to say. Best doctor ever.

I've been a patient at this clinic for several years, and I couldn't be more satisfied with the…read morelevel of care and service I've received. Mark, the president of this clinic, is always very responsive to my emails and so helpful when it comes to helping me find the right therapist. My current provider, Kenneth Roster, is an outstanding physician. He truly listens, provides thoughtful medication management, and takes care of referrals efficiently. He's easily one of the best providers I've worked with throughout my years in therapy. I also had the pleasure of working with Dr. Donita Lester for several months, and she was wonderful! She is patient, flexible, understanding, and insightful. She really listened to me and challenged me in meaningful ways that helped me grow. Everyone here is professional, supportive, and caring. I highly recommend this clinic to anyone seeking quality mental health care. Reach out to Dr. Mark as he ensures every patient is well taken care of. Five stars!! Thank you for always being so kind to your patients.

Dr, Donita Lester is the Absolute Best Counselor I have ever worked with, if you're looking for…read moresomeone who is invested in direct patient care, who is consistent, organized and intuitive and yet Professional and so caring and knowledgeable Dr. Lester is the person for you, She has helped me tremendously and impowered me to be strong, to use my voice and know that it's my right and to use it amongst so many Life Changing improvements.

Dr. Beresford provided some of the best psychiatric care I've received. He was knowledgeable, calm,…read morelistened carefully, and treated me with respect. After his retirement, my experience changed significantly. I was assigned a new practitioner, but after she left the practice, I was never informed who would be managing my care. Communication became inconsistent, and continuity of care suffered. The most concerning part of my experience was being unable to obtain my prescribed medication on time during this transition. For a mental health practice, clear communication and continuity of care are essential. Unfortunately, my experience did not meet those expectations, which is why I can no longer recommend this practice.

I have been a patient at Stillpoint for well over 7 years. I've recommended them to many friends…read moreand family members throughout the years. Never had any issues. I received a voice message from Kim @ Stillpoint in June 2020 regarding 2 office visits in 2019 that were never paid by my insurance company. I was told that the insurance company needed to verify some information. I called my insurance company and was told that I needed to verify if I had other medical insurance. I told them that I didn't and gave them the dates Stillpoint said they weren't paid. I was advised by the insurance company that they would process the visits and send payment to Stillpoint. I called Kim back and left a voice message advising what I was told by the insurance company. I asked her to call me back if she needed any additional information. Fast forward to August 2020. I received a letter from my doctor stating he would have to drop me as a patient due to non payment. Now I didn't hear anything about these missing payments until I received the voice message from Kim on June 2020. I'm under the impression that I resolved the issue because I did not receive a callback or mailings regarding it. What it comes down to is that Stillpoint had contacted me, a loyal 7 plus years patient, once in June 2020 regarding payments not received for 2 dates in 2019. I did exactly what they asked and rectified the issue with my insurance company and left a voice message letting Kim know it had been resolved. Instead of contacting me if there was still an issue, they decide to drop me. This type of behavior I can do without. Not to mention, they're dealing with people who have mental health issues, who are trying to make it thru a pandemic which is causing extreme anxiety and depression and now I need to find another psychiatrist to manage my medications. I would not recommend Stillpoint to my worse enemy.

I am this users daughter and I am a patient here, and at first glance, this place seems absolutely…read morehorrible. Don't get me wrong, Dr. York is a wonderful psychiatrist and has helped me with medication and other issues after an outpatient program, however, the receptionist is one of the coldest people I have ever met. She seems very disconnected and disorganized and it seems as if she has forgotten that shes working in a place where patients come with mental health concerns. The wait times are ridiculous and I have no idea how she's booking appointments, but its not very effective. In short, the doctors here are very nice and extremely helpful, but something needs to change about the receptionist.

I agree with the other reviews. The receptionists are disorganized and very rude. I had an…read moreappointment which they cancelled and claimed to call me but I did not receive any notice. I had to take my newborn in the cold weather just to know it had been cancelled. Doesn't help it takes weeks for an appointment.

Horrible experience with the billing department. Tried multiple times to pay my copay. Each time I…read morecalled, I was told someone would get back to me. Then 5 minutes before my appointment was supposed to begin, I was told I had to pay 25 percent of my bill or I couldn't be seen by my psychiatrist. How is that ethical? Am I supposed to go off my medications cold turkey? Keep in mind, they are collecting approximately $300 per phone consultation. Confusing and suspect billing practices. Moira or Myra was the rudest office manager I have ever dealt with. She actually accused me of lying, raised her voice, and was very condescending. Customer service skills should be a priority, especially at a psychiatrist office. I love my psychiatrist however, so I hope they find a new office manager and make their billing practices more transparent. And, return phone calls in a timely manner! Especially during a time when money is tight for most people. I will edit this review if things improve, if not, I'll be forced to find a more compassionate mental health clinic.

The is hands down the worst doctors office staff I've dealt with in my 44 years on this earth. They…read moredon't give a damn about patients and are downright rude. They are hostile and unempathetic to the patients needs. Find another doctor! You'll thank me later.

I've been a patient of Dr. Chawla's for several years. I've struggled with bipolar depression for…read moreyears. Dr. Chawla usually spends a decent amount of time with me via our phone appointments. However, her affect is somewhat deflated. She doesn't seem very interested in what I report and I feel like she usually makes small tweaks to my medication that haven't really helped. I once sent a somewhat important email to her office staff and asked they pass it along. I never received a response via email. Also, it seems a bit annoying that I have to re-sign consent forms every year, but perhaps there's a law on that I'm not familiar with. I believe since COVID, she only does zoom or phone appointments, rather than in person. I recently saw another psychiatrist that ordered gene sight testing to determine if my medication dosages are appropriate. I had no idea that was an option. Thus, it seems other practices are more advanced in their knowledge of how to treat mental health symptoms. TL, DR: If you're OK with the status quo of your mental health, Dr. Chawla might be able to help. If you're looking for improvement, I'd seek other options.

Dr. Chawla's bedside manner and overall interest in my teenage child is nonexistent. Often very…read morelate to appointments, and a complete lack of affect made it very difficult for my child to express his experiences with her. Additionally, the office staff is incredibly unprofessional, disorganized, and defensive. On multiple occasions I requested that Dr. Chawla call my teenager for appointments, instead of my phone number. And randomly, every few months, she would call my number. This resulted in missed appointments, which i would be charged $100 for. When I challenged the fee, Dr. Chawla and the office staff (most notably Arianna) never took responsibility for their error, let alone correct the error moving forward. The majority of her recent reviews are all rock-bottom 1-stars, and I'm not surprised.

Unfortunately, nothing's changed with TMS Health/Hinsdale Psychiatry since the last poor review and…read moremy experience has been similar. The scheduling SNAFUs and office rudeness aren't aggravating: they're dangerous to patients.

Don't go here. They always book my appointments for a certain time then don't take me until 1+…read morehours later. Doctor chokshi is always running late. Whenever you call with a question.. they don't get back to you until weeks later even if urgent. Also, there was a time I went in the office because I was severely upset and I begged them to have doctor chokshi call me at the end of her shift to tell me what to do until the following time I see her..I said this was an urgent matter and I need to speak with her. SHE NEVER CALLED until a week and a half later she made her receptionist call me (thank god I wasn't having suicidal thoughts or self harm thoughts because she never bothered to call or even check on me). THEN they told me doctor chokshi "needs to see you this week but she only has availability on Thursday when she's in Naperville" well.. I work. They weren't even willing to find a solution for when we both had time to meet. It was Thursday or no day. ALSO was suppose to have a sleep study done.. chokshi said they'd call me in a few days.. never happened. Went to the Hinsdale psychiatry office to alert them that I'm still waiting and they claimed to have contacted the sleep study lab and told them to call me asap.. well here I am 2 months later and I'm still waiting. Needless to say.. after dealing with this offices bullshit for 4 years.. I'm done. Found a new doctor and a new place to go!