They're are good doctors here, but the staff is trash! There's this list they place you on after…read moremissing two appointments without a call or anything. Problem is, the first one my daughter missed was literally because I had to rush my dad to the hospital the same day! They still placed her on a no call no show even though I did call and leave a message because they were actually on lunch break at that time! The second time was actually their fault in my opinion because my husband took her to the appointment on time, but THEY actually canceled it because his other daughter was with him and they said she wasn't allowed to be there. NOBODY TOLD HIM THIS PRIOR!!! So that made them say that she missed two appointments back to back and she was placed on this list that she has to call everyday to see if they have anything available that day. I called on A Friday and they actually said they couldn't do it on Fridays. AGAIN, NOBODY TOLD ME THAT PRIOR!!!! Then I called on a Wednesday. They said the doctor she had was only there on Thursdays! WOW! ONCE AGAIN, NOBODY INFORMED ME OF THAT! The customer service is horrible and they don't care! Also to add, today is another day which is 1/28/2026. If you leave them a bad review, they will put you on the DO NOT SERVICE LIST!!! lol......they won't try to fix the problem or anything! Well at least my child was put on the list to never be serviced again and I never received a call once again from anybody to even see if they could fix the issue. They get upset if you leave a bad review! Which was their fault From the beginning. I advise you not to use this dentist. They are very arrogant and spiteful people! I will be reporting them! I would give 0 stars if I could!

Not helpful, not patient friendly. I called to make a follow up visit after my daughter had a metal…read morespacer installed in October. We were never instructed by the doctor on when the spacer needs to come out. Childrens Dental center is out of network for my insurance. I brought my daughter to my neighborhood dentist where her dad and I go, to ensure her teeth are growing properly. They are in Network, close and had an opening. The neighborhood dentist did not touch the spacer, took X-rays, and recommended we go back to the children's dental center since they don't handle hardware in the mouth. The New Orleans children's dental center now Refuses to see my daughter because they claim I ended service with them, which I did Not. I didn't know I needed permission from children's dental center. I was focused on the care of my daughters teeth and thought a checkup was a Good thing. I would not recommend.

The worst dentist. Do not leave your child alone in his care or please find a better dentist…read more Something is wrong with him. Several years ago my daughter says he smacked her face to quiet her because she was crying. This was her first visit and she was afraid. She was traumatized after that experience, until we found a more humane, compassionate dentist for her. I should have sued him for assault.

I've been taking my boys to the Dr Parker since they were 1.5, they are now 15! ... Dr Parker is…read moregreat and very patient,Very informative. Absolutely great staff!!!!! Wish I could give a 10star !

My experience with Just Kids Dental was very disappointing…read more After my child received fillings, she began having severe nerve pain about a month later. When I brought her back, I was initially told nothing was wrong and to just give Tylenol. X-rays were taken at her next appointment but I never received follow-up results. Once the pain worsened I brung her back and It was only after I requested records that they acknowledged a filling was very close to the nerve and she now needed a root canal at first they try and say it was a gum issue dispite any swelling r redness r inflammation to the gum and told me to just keep giving her Tylenol and that the pain will worsen before getting better. WOW! The referral process was also frustrating. I was referred to one provider who does not have staff in the office this week to perform work. Then I requested another referral where they referred me to a provider who doesn't even perform root canals, and when I questioned it, I was told ( these are the referrals we have) and after the last referral they had if they ddnt do it that I would have to find a provider on my own then. WOW! There was also inconsistent communication, including attempts to suggest poor hygiene as the cause even after identifying the real issue. I fill like instead of them taking fault they are trying to finds ways to place blame on me and the way they are responding doesn't makes me feel like they really care about what my child is going through and giving me the run around just to get it out of their hands. That's my thoughts. Overall, there was a lack of follow-up, poor coordination of care, and my child remained in pain throughout the process. I hope they improve how they handle patient care and communication moving forward.

This is the cattle call of dentist offices. All the dental chairs are all in the same room. My…read moredaughter kept complaining that the dental assistant was hurting her. I thought she maybe just not be used to getting her teeth cleaned but after, I looked in her mouth and literally all her gums were bleeding. And not just a little bit. Then, the assistant gives my child what she called a vitamin. Turns out it was fluoride, which we do not want. And didnt even ask my permission. Will never go back.

I absolutely love this place and everyone that works there! It cannot be easy being a pediatric…read moredentist! Scheduling is a breeze and when there is an emergency you can be fitted in! I have emailed pictures before and gotten same day responses and appointments. Dr. Burns is patient, kind, and takes the time to explain everything! The staff is always super friendly and helpful too. I would highly recommend to anyone with kids.

Do not send your children to this practice the front desk workers are very rude and the office…read moremanager 0 stars in my opinion fix the front of your house that's where it starts

I take both of my babies here for their dental care I love it and they do as well…read more Everyone in the clinic is always smiling taking care of the little ones very polite and professional The environment for the kids is A+

This is an updated review on a recent visit. After much consideration, we decided to go back to Dr…read more Susan, because Uptown Pediatric Dentistry had been my children's dentist for 14 years and also I'd met Dr. Susan at 2 events and felt like personally she was great. I am obsessed with dental care and teeth and my daughter needed an emergency visit. Two of her top teeth have small milk spots on them because I nursed her for a little longer than what people normally nurse for. Also upon brushing her teeth, I discovered that she had a small cavity near in the top corner of a front tooth that is crooked from when she fell walking as a toddler. I was freaking out, seriously, dreaming...obsessing. Researching online told me she got it from nighttime nursing. I felt horrible!! I thought I was doing the best for her by giving breast milk, when in fact, it had hurt her by giving her a cavity. It was ridiculous. I was obsessed. Before returning to Dr. Susan, we went to a local pediatric dentist who advised me to not fill the cavity, because her tooth is going to just fall out anyway. I was very confused because she would be in pain eventually and it would leave that tooth susceptible to an even bigger cavity and food would continue to get stuck in there. It was confusing to me and made no sense. Uptown Pediatric Dentistry took us back, on a day when they normally don't see patients. Dr. Susan examined my daughter and said that she was not surprised she got a cavity there. Her tooth is crooked from when she fell as a baby and that I would've had to brush and floss her teeth after every thing she ate for food to not get there. She made me feel better and assured me that nursing did not play a big role in the cavity. She gave me options and suggestions and fit us in to have the cavity filled the same day. We left to go get some food (because my daughter was not going to be able to eat later). The hygienist and Dr. Susan made my daughter feel at ease and even pretended to take care of her baby doll (my daughter carry's her baby doll EVERYWHERE). The overall procedure was quick and through. My daughter did really good during the procedure but started to cry at the end cause of how she had to tilt her head up and her mouth was propped open for a long time. Dr. Susan continued to reassure us during the procedure and wanted to make sure she got all the "sugar bugs" out because it had started to affect the tooth next to it (my daughters teeth are really close together and it's a challenge to floss). I'm just thankful that everything went ok and it's over. It's been a month since the procedure and my daughter hasn't had any issues. We lucked up and are so grateful for Uptown Pediatric Dentistry. Dr. Holmes would be proud. Thank you Uptown Pediatric Dentistry, you've earned us back.

We've only had two visits; 6 month check-ups with Dr. Stephen Cohen, but so far I'm content with…read morehim. The office is located a couple blocks down from Touro Infirmary, inside one of the surrounding medical buildings, that sorta looks unpleasing to the eye. The lobby is drab, no security, no personnel, just a glass that with Doctors names and their room numbers. When you get onto the 3rd Floor, its sorta lifeless, but once you enter Dr. Holmes office, you definitely remember where you are. Video games, flat screen television, cartoons, puzzles, books...definitely gives off the illusion that they are their to play, and not what awaits them in the back room. Although, the backroom is even better than the waiting room, if you ask me. However, my kid was not amused by the idea of having to lay flat on the dentist table, even with the flat screen television right above. It was as if that tv didn't even exist. Perhaps an uneasy feeling for a toddler, better for the well adjusted adolescent. I grew up with the dentist chair, and it's still my preference. His staff is friendly, and he doesn't waste too much time - in and out. At this stage we don't really have too many things going on in my kids mouths, so naturally our visits are 15 mins a child.

Dr. Massey and her krewe are amazing! They are very professional and kind. My son loves going to…read morethe dentist. They explain everything that they are doing and why. The dental hygienists are friendly and knowledgeable. There is never a long wait.

From the owner: Dr. Christen Massey is our board-certified pediatric dentist, and we are glad to share that we have…read morea wonderful staff with a combined 150+ years of dental experience. Our founder, Dr. Pamela Shaw, affectionately known as "the penguin dentist," started the practice many years ago and established a reputation for quality, professional dental care for children.

I had 2 fillings on my teeth today and Dr. Nguyen did an exceptional job! Dental assistant Kim did…read morea wonderful job in answering all my questions.

I live in Oakland California and I travel to New Orleans, (Gretna, LA), to get my dental work done…read moreat Oak Tree Family Dentistry. At the moment I'm getting a crown in addition to a bridge to finish implants. These guys are the best. The quality of care is second to none. Dr Nguyen's bedside manner is excellent. He has a very calming demeanor which helps you to relax and feel comfortable. He explains in complete detail what he recommends and again before he does the work. The office is special. It's absolutely beautiful. The music is contemporary and a pleasure to listen to. Dr Nguyen occasionally sings along with the songs that he knows. Every one of the staff is really happy people and it makes the atmosphere a real positive place and a great patient experience.

I'm so pissed off. The receptionist who answered the phone is soooo rude and disrespectful…read more I called this morning because Dr Anderson did my filling (not even a year later) and that tooth has had sensitivity when I drink or use mouth wash. Well last night I flossed like I always do and the filling came out. Now that side of my mouth hurts and I tell that to the receptionist and she said he won't be available til Monday. I ask will it be covered and she said since they have to do it over I would have to pay again. I explained to her about the sensitivity, and how I have other fillings from other dentist & it never fell, this isn't on me so why would I have to pay again. She cut me off saying she can't help me & she has to ask the doctor. I asked her , her name and she hung up on me. I called again and she answered and hung up.

Handicap parking is awful but received great service once I got inside. The receptionist, hygienist…read moreand dentist were outstanding. Lack of good, handicapped parking is my only complaint. Yes, I am handicapped.

Not a total fan of this dental chain…read more They pride themselves as being a family dentistry, but do not accept adults on the weekends. Why? I'm not sure, when it's easier for children to miss a few hours of school on the weekdays instead of adults. There is also usually a few days wait to schedule an appointment which is a huge inconvenience when you need immediate care for emergency services. The phone system is also not ideal where you're routed to a main phone system when most times you need to speak to your actual office on regards to records or follow up. Staff is mildly friendly and professional, so no issues there. Overall, Kool Smiles is not conducive to me and my needs.

I've heard such negative things about this company. My son has had three appointments here, though,…read moreand I've never had a problem. We always wait around 10-15 minutes past our appointment time; but not a big deal. They have a little foam play area and some games. Front desk staff is never really nice. The assistants and hygienists make up for it. The dentist is nice but always very brief. I kind of question if she really looked inside my sons mouth. When we leave my son always gets a few trinkets which is a nice touch. Although im pretty sure most children's dentists do this. As far as medical offices go this place is pretty decent!