¡Los más irrespetuosos! Se ve que odian su trabajo porque en lugar de ayudar a la gente se ve que…read morelo odian y se molestan porque la más sencilla pregunta. ADO ES EL PEOR. Por favor inviertan en capacitar a su gente porque el servicio es pésimo. Me hicieron comprar más boletos!

We ordered a private van to take us from Cancun airport to our Airbnb in Playa del Carmen for $60…read moreUSD + $10 USD tip. After staying in the area for a few days, we realized there's a bus that goes about every 30mins from Playa Del Carmen to the airport for only $12USD per person. We wanted to try this for our returned flight. We arrived here the day before to buy the bus tickets with assigned seats. Our Airbnb was about 7mins walk away. There was a line but it went fairly quick. It's warm there so be ready for the heat as there's no AC. It's not a new bus station. We came back about 45mins before our bus and waited in the waiting area. The bus arrived about 5mins before we are to leave. Have your printed ticket or your confirmation on the phone ready to show. The baggage handlers helped us put our luggage on the belly of the bus. We tipped them a few dollars. The bus was clean and fairly newer. Easy 1 hour ride to the airport. There were some overhead USB ports above your seat if you want to use your cable to charge your phone, etc. Definitely will use the bus more in the future when visiting Playa del Carmen. Saved us money and time.

Can it get any more convenient than this? Right in the middle of downtown Tulum. Few steps away…read morefrom the town center. The bus terminal is small but is so intelligently designed and very strategically located. Another addition to the long list of outstanding things about this wonderful town called Tulum! Here are some of the key highlights: 1. It's best to book your tickets a few days in advance given how much the locals and tourists rely on the bus connections going in and out of Tulum. Especially if you are going to the Airport or down south to Chetumal or even up north towards Merrida. Playa del Carmen - maybe not. Too many collectivos plying back and forth on that route. 2. Booking in advance also helps you choose the seats on the buses. It is not first come first serve system for boarding here. Seats get assigned and you can choose your preference when you book them. (take notice Greyhound / Peter Pan / Megabus / et al!) 3. The staff at the counter is very friendly. And they all speak la ingles! 4. One very important point: During the month of February. some parts of Quintana Roo (that includes Tulum), turn the clocks forward by an hour as compared to Cancun time. The buses leave according to the Tulum time. So booking the tickets at this bus terminal becomes even more important so that you know you are going to board your bus at the right time and not miss it by an hour. There are 2 Big Clocks showing The 2 different times - right next to the bookin window! This is of importance because in this modern day and age, the cell phones (if they get the wireless network you are riding on) refuse to come to terms with this reality that is followed only in this beautiful region. No auto update for Quintana Roo time? Take that iOS and Android devices - some place you guys are completely useless! 5. There is a small store attached to the bus terminal that sells essentials - water, soda, juices, coffee, to go snacks and sandwiches, Hola magazines en espaniol, and such. Pretty awesome! PS: No cerveza! (Nothing in this world is 100% awesome) 6. The terminal also has a very well kept, Neat and Very Clean public rest room that is pay-to-use. Huge, tall 8+ feet turnstiles to get access after you drop in the coin. Guess what - 5 pesos Only! ~ 35.3 US cents - that's some DEAL! 7. The information board outside the booking counter has a lot of information - in English and Spanish. Destinations, departure times, trip time, and fare prices that you can read and plan your move towards the booking counter with less queries. My many a college degrees come handy somewhere at least! 8. Finally, the seating area is not huge. For a terminal that can handle 4 buses standing next to each other, the hall has benches that can seat approx 30-40 (depending on people sizes and accompanied luggage) max and can get crowded pretty fast. But the benches are well apart that when to full capacity, you won't be feeling like one of the 37 sardines crammed in a tiny can. No - you will be just fine. As goes common sense - arrive a little early. Grab a good spot. Do some people watch. Maybe you will get lucky, catch a free show, before you go. Awesome tourists from somewhere in Wales, taking out zip locks of baby carrots, eating healthy before a bus ride to Chetumal, asking their tour Italian guide about whether the mini bus they will be on for the second trip will really be a chicken bus and he replies, yes, but no birds on board, but crowded enough that there won't be seats - just standing space for the 2 hour ride through the mountains... Precious!! I know where I will be going to next... Enjoy!!

Extremely racist bus company that refuses to service black people. Had issues with them both in…read moreCancun and Playa Del Carmen. The ticket taker at Cancun wouldn't let me buy a ticket with credit card but proceeded to offer the machine to everyone White and Hispanice after me. The ticket taker at PDC wouldn't service me in line. As soon as I got out of the line, she came back to her window. Also saw a bus driver being rude to another Black couple. They clearly do not want the service of Black individuals so if you are, then its best to find another bus service.

Great place to shuttle between the major cities in Mexico, highly recommended! The stations are…read morealways clean and equipped with food and bathrooms for your convenience.

I had been wanting to visit a salt flat for a while. We were staying in Merida and wanted to do…read moresome day trips, and Laguna Rosada is an easy drive from the city. We drove our rental car and used Google Maps, and had no problem finding it. It is only $1 USD to get in, and there is no tour, so we explored on our own and took lots of photos. Very interesting and scenic! There is also salt harvesting actively taking place at the flats.

This location is a few minutes from the Mayan site of Xcambo. So you gotta drive right past it…read moreanyway. We were there on Jan 3, 2021, not much in the way of pink water but there were a couple of Flamingos pretty far out in the water. No real place to park on the side of the road so be careful on traffic & people both ways. There is some shack right after the turn off from from 27 but from the looks of it they didn't have anything more that we could see from the side of the road. Again maybe its better during a different time of the year.

One of the best. Easy to book online last minute. Always have availability. Quick service at…read moreairport. Just look for the USA sign. Options to book cold drinks for the ride. Always on time and you can change your pick up time as needed. They check flights so they know if your plane is late. Friendly service and appreciate if you know a little Spanish. Cant really get much better

We used USA Transfers for transportation from the airport to our hotel and back, and both…read moreexperiences were absolutely flawless. The vans were clean and comfortable, the drivers were friendly and professional, and the service at the airport was smooth and well-organized...exactly what you want after a long day of travel. Everything ran on time, and the whole process was stress-free from start to finish. Honestly, we can't say enough good things about them. Next time we're back in Mexico, we'll definitely be using them again. Highly, highly recommend!

We used Tulum Land Service (TLS) on our vaction to Tulum in early November. Jose Manuel waited…read moreoutside the Cancun airport holding a welcome sign with our names'. He greeted us and quickly loaded our luggage into his immaculate and comfortable SUV. Jose offered us cold water and even accommodated a quick detour to Starbucks for much-needed coffee (we took a redeye into Cancun). Jose was very friendly, helpful, and informative, and we chatted the entire 2-hour car ride. He saved us a trip into town by taking us to an exchange house "Casa de Cambio" (we needed pesos) and gave us a quick tour of the best places to eat in downtown Tulum. Jose is very knowledgeable of the entire Quintana Roo/Yucatan region and can take you anywhere you need. We also used TLS on our return trip to the airport. Jose arrived early and had cold bottles of water ready for the car ride. When we return to Tulum, Jose will be the first person we contact for all our transportation needs. Jose provides a high-quality experience and we found his prices to be very reasonable (we have paid much more for private transportation from Cancun to Tulum and vice versa in the past).

Rafael was an excellent driver and our first experience with Happy Shuttle was great! Clean…read morereliable vehicles and friendly service, we felt safe and welcome! Gracias!

Our flight was delayed 4 hours, and we were still expected to wait at the airport for over 6 hours…read moretotal. That's simply not reasonable. I was told there were no other drivers and no flexibility the entire day which to me doesn't sound normal. While I understand policies exist, good companies know when to make exceptions. A partial refund or even an effort to find an alternative solution would have made a big difference. If you're truly that busy, partnering with another service should be an option. One or 2 calls could be make to make a customer happy Instead, there was zero effort to accommodate the situation. We had to wait for your drivers because you said there was an accident by the airport earlier when we arrived. This was booked by my brother, but I normally use another company USA Transfer & my experience they are more customer friendly. A side note we were staying in Club Med 17 min ride to Airport & for sure where many of their drivers drive thru, If they wanted to assist in anyway.

I cannot say enough good things about Cancun cab we use them a couple of times a year and have used…read morethem over many years. They are always Dependable friendly and professional . Marlene, who coordinates everything is an exceptional individual and takes her job very seriously and personally . They are Simply the Best .

Highly recommend. Booked a round trip as a solo female traveler. The drivers were punctual,…read morefriendly and got me where I needed to go safely and comfortably. After you book online, they confirm with you through WhatsApp which made tracking everything easy.

Just coming here to say this is an indigenous owned and operated shuttle service from Cancun…read moreAirport to your hotel in Isla Holbox and back. This is a massive undertaking (an Odessyan journey of sorts) but they are on time and reliable beyond belief. They will confirm with you through Whatsapp the day before but if you are nervous like me they will confirm your reservations at any time. At Cancun airport they were there with my name on a sign and then it's a 2 hour drive to the ferry to the island. The drivers will stop if you want to eat or use the bathroom. Then they walk you to the ferry, which runs until 9:00 pm. They give you the ferry tickets and then when the ferry arrives at the island they have a golf cart there again to pick you up. Super coordinated. When we left the island, the taxi was at the hotel right on time and took our photos for the shuttle driver waiting for us at the ferry landing.

Fantastic Organization!…read more This is a business owned by Chuy and he provides Top Notch Service. Everyone with his organization is Professional & Friendly. First, he provides transport from Cancun Airport to Isla Hotbox hotels. Its not an easy trip, given that its 1 1/2 hours from airport to Chiquila, where you catch the ferry and then a golf cart taxi takes you to the hotel. But when you order his service, its all taken care of. At every stop, there was a driver with a sign with our names on it and they took care of our luggage and our tickets every step of the way. Kudos to our drivers, Daniel & Freddie. As if that wasn't enough, we decided to give one of his tours a try to Chichen Itza and it was an INCREDIBLE experience. Chuy makes sure they pull out all the best stops. Our driver, Mario, was wonderful (we had him make stops for Coffe & Tequila Distillery, even though, it wasn't in the plans). First, we had a fantastic guide at the Chichen Itza ruins. Pepe was friendly, funny and knowledgable. Then, we had a Beautiful & Refreshing stop at the Cenote. Next, we had a delicious stop of authentic Mayan tacos in a little shack (YUM!). We couldn't believe how much we were able to cram into one day. Our friends did a Whale Shark tour in the summer and it wasn't the right season for us to do it, but we were so jealous of their experience that we're talking about going back. Also, was able to book transfers online (awesome!) and use Paypal to pay for everything. Bar None, this has been one of my favorite tour experiences around the world.