i experience was with a very agresive driver ending in living my lugage behand they did not respond…read morefor my logage. Is not very safe to ride with them ADO is bether.

Traveled from Cancun to Playa Del Carmen via Playa Express. Cheap ride with A/C. Best choice of…read moretraveling to Playa. Cost was 35 pesos which was not bad at all. Enjoyed the ride. Definitely bring earbuds to make the trip more enjoyable!! Would definitely used again and recommend!!

Best way to get to Isla Mujeres!!!!! Don't get scammed into a tour, buy your ticket direct here and…read moreeither sit on top of the boat with view of the ocean and sunshine for 20min ride or inside the cabin, AC and relaxing until you arrive. They take your photo before boarding and sell to you for $10 with a booklet on protecting the Caribbean ocean! Or take a power nap, it's a quick ride some lil ups and downs in case you get motion sickness. They sell drinks onboard can beer, soda, water, juice. Quick off loading when arriving and the ferry leaves every hour up to 6pm I believe. The ferry back to Cancun now you can hit a traffic jam between 3-5pm of course. All the tourists and workers heading back to mainland. Herded through lines like cattle everyone trying to get on. Pay for priority boarding, it is definitely worth the extra $10!!!

I went here from our hotel as it was the closest ferry terminal to our hotel. We took a bus ride…read moreand were a little confused where to go after we entered the Embarcadero. We were told to go right to the red rood where to buy the ferry tickets. It was $37 USD per person and it was roundtrip. We only did the ferry it is cheaper to pay in pesos than USD. Once you get your ticket you go to the waiting area until your ferry arrives. If you need to use the bathroom, there's one available before you go to the waiting area but be sure to show your ticket to the security guard or else it's $10 to use. When you are about to board the ferry, you have to scan the ticket. IT IS VERY IMPORTANT NOT TO GET THIS TICKET WET OR TO LOSE IT. Or else you will have to pay again. The ride is about a half hour and it's beautiful. The ferry has indoor and outdoor seating. There was a man singing during our ride and afterwards he did ask for a tip. You will always be offered to take a catamaran, to go snorkeling, to rent a golf cart, etc.

If you do the Chichen Itza trip don't do the deluxe. For an extra $35 (us) my "continental…read morebreakfast" was a bag with a banana, granola bar, bologna sandwich and apple juice. The person next to me had the non-deluxe and had everything I did except the continental breakfast. There is a guy at a taco restaurant across from Riu Palace Americas who sells trips a lot cheaper. He is from Portland, OR, and people said good things.

booked 6 months in advance for wedding, and paid extra for car seat. Checked in 24 hrs ahead,…read moreconfirmed. And no one came to get us, taxi had no car seat and my baby is driving through mexico with no seat belt on....... DO NOT BOOK AMSTAR! They are far from professional.

Great place! And the staff extremely professional and welcoming! The food was as well great…read more My only complain is on new year eve they had a party at the beach. All was great DJ was playing great songs. They had a live band come on stage and first songs all English... I'm thinking this is the warm up for some good Spanish Caribbean songs! We are in Mexico! Nope completely wrong! All English songs! Britney Spears songs! Why!!! I left the USA so that I would hear other music not listen to English! Villa del Palmar let's incorporate more Spanish Caribbean music! Let's get in touch with the local cultures. Estamos en Mexico y queres escuchar algo Rico!

Staff is ok , usually check out is 12 pm , here it's 11 am…read moreand we asked for an hour more and they refused !!!! Never coming back to this place. We had suite for 5 days !!!

Great transportation company…read more We used them to get to our hotel in Tulum from Cancun. Booking was a breeze , very reasonable prices and best of all no hidden fees. We booked a private bus for the day to transport us during a family reunion which was amazing. I will definitely be using them every time I'm in Cancun.

We used Happy Shuttle based on great reviews for airport shuttle service during our trip to Cancun…read more They didn't disappoint. They were easy to spot upon leaving the terminal upon arrival. Those holding the Happy Shuttle sign notified the driver, who arrived w/in 10 minutes for our journey to our resort. Upon arrival, we chose a pick up time for our hotel pick up at the end of our vacation. Later, after thinking about it, I wanted an earlier time (just in case). I messaged them and they quickly responded and said changing the time was no problem. On the day of pick up, they arrived 10 minutes early and we got to the airport without any worries. Both trips, we had booked a private shuttle. Each time we had a nice van with more than enough room. Price was extremely reasonable as far as I was concerned. If we do ever go back to Cancun, I wouldn't hesitate booking them again.

Our flight was delayed 4 hours, and we were still expected to wait at the airport for over 6 hours…read moretotal. That's simply not reasonable. I was told there were no other drivers and no flexibility the entire day which to me doesn't sound normal. While I understand policies exist, good companies know when to make exceptions. A partial refund or even an effort to find an alternative solution would have made a big difference. If you're truly that busy, partnering with another service should be an option. One or 2 calls could be make to make a customer happy Instead, there was zero effort to accommodate the situation. We had to wait for your drivers because you said there was an accident by the airport earlier when we arrived. This was booked by my brother, but I normally use another company USA Transfer & my experience they are more customer friendly. A side note we were staying in Club Med 17 min ride to Airport & for sure where many of their drivers drive thru, If they wanted to assist in anyway.

We used USA Transfers for transportation from the airport to our hotel and back, and both…read moreexperiences were absolutely flawless. The vans were clean and comfortable, the drivers were friendly and professional, and the service at the airport was smooth and well-organized...exactly what you want after a long day of travel. Everything ran on time, and the whole process was stress-free from start to finish. Honestly, we can't say enough good things about them. Next time we're back in Mexico, we'll definitely be using them again. Highly, highly recommend!

Excellent service and great communication. William, the driver, did a great job. So glad I booked…read morethrough them to get from the airport to the ferry and ferry tickets. Only critique is they should provide a bag to carry the optional items you can purchase through them. It's a great service but not helpful if you have no way to carry the items.

Excellent hostel in downtown Cancún! I was a little worried when I was walking through the area to…read morefind this place, but I was pleasantly surprised this great hostel placed in a neighborhood. The staff was super friendly and helpful with checking in and getting acquainted with the area. The room was average considering it had so many beds. Great for backpackers! The bathroom was spacious, private, and clean. They didn't serve breakfast, but they give you a fresh egg and chorizo. I'd return!

I'm sad I only got to spend 2 night here! Hostel Ka'beh is so chill and organized. They've got…read moreeverything you could possibly want or need as a backpacker. All of the staff are super friendly and personable, especially Raul, who checked us in. It's also in a fantastic location, less than 10 mins walk from the ADO bus station and a block away from a huge plaza with lots of authentic and cheap food. I loved swinging on the hammocks outside and cuddling with the Hostel kitty cat! This is now my go-to Hostel for whenever I'm in Cancun. Thank you Hostel Ka'Ben for your awesome hospitality!

What can I say , if you need a place to stay when in Cancun , you have to stay in moloch . Nothing…read morebut great service from the front desk receptionist to the nice ladies who do room service . This place is highly recommended if you are looking for a clean well secured place ,affordable ,AC ventilated comfortable beds with a morning continental breakfast served from 7-9 am and yes they have a wonderful pool in the back A place to relax with friend and family .. In the heart of Cancun in walking distance from a lot of restaurants not to mention that they are literally 2 min if I can even say that from the bus stop that drops everyone off coming from the airport (ADO) . . I will most definitely recommend this to all my friends and family over here in California . Wish I can give more than 5 stars .. Thank you moloch