Lou was prompt, professional, and kind. I would highly recommend him to service your home or…read morefacility. He came highly recommended to me and I would trust no one more. Amazing service, he answered all of my questions and told me exactly what to expect after his treatment. He was knowledgeable and experienced. He took his time and made sure he got every corner and place possible. He even understood that I have compromised pets with chronic illness and told me just how to handle that. Good customer service is hard to come by nowadays, as are genuine and honest people. I genuinely recommend you call Lou with any of your pest problems!!!!

We had been using a supposedly reputable pest control company for years. But when an ant problem…read morestarted and we called for them to come out.....they did. MANY times with the same result. We still had an ant problem. We called Lou Sorrentino at A-Mason Exterminators to come over and assess the problem. Lou did ONE treatment and.....NO MORE ANTS! One treatment! Absolutely the most reliable & honest person we've ever delt with. Totally Satisfied. A-Mason is the Best.

I reached out to this company for groundhog removal (6-in total) After going over the cost of…read moretrapping and relocating, I was told it would be more cost-effective to sign up for their yearly membership. The sales pitch was impressive, I was assured that multiple issues would be addressed with long-term solutions. Unfortunately, that never really happened. None of the problems I called about were fully resolved, and I felt like I was constantly waiting for follow-through. I ended up canceling the service. After a few back-and-forth conversations, I did receive a partial refund of $200 from my original $750 deposit. Still, I left the experience disappointed and wouldn't recommend the service based on my experience. I would like to say, Thank you to Danielle for her clear communication during this process.

Agile Pest Control in Holmdel NJ is top-notch. Their team of seasoned professionals uses the latest…read moremethods to quickly and thoroughly resolve my pest issue. Their pricing is fair and competitive, but what really stands out is their outstanding customer service and commitment to quality pest remediation. Reliable, responsive, and highly effective--Agile is the go-to choice for peace of mind. Special thanks to Mike (field tech), who resolved my long term carpenter bee infestation!!

Unquestionably the best, the nicest, and reasonably priced. A family owned & operated company with…read morethe highest professional standards. 100% recommend!!

I contacted Garvey in July or August, when the business was going through a tough time, just after…read moreMr. Garvey passed away. Because of that, there was a delay of a couple weeks in setting up an appointment, but once Matt came out, I was so happy with the service. Another company had pointed out every crack in my foundation and said they would all have to be sealed up. Matt took one look and said those are too small for mice to go through. He identified the likely point of entry, set up traps around my basement, and came back about a week later and sealed up the point of entry. I haven't seen a mouse since! This was after almost a year of putting out traps myself to no avail. I am very happy.

I contacted Cavanaughs pest control yesterday, (we had used the in the past). I didn't know they…read moremerged with Viking but that's ok. I had to wait 5 minutes to finally speak to a REAL person, that was a bit of an issue but not my complaint. The woman who took my info transferred me to another employee. His name was Matt. After explaining the pest issue he asked me to send the pics I had of the insects that were my concern. He provided me another number and said he would look at the pics and get back to me. More than 24 hours and still nothing. Very upsetting no response. And he reviewed the phone number to call, it was correct. I'm guessing this company doesn't need the business!!

We have been a customer with Cavanaugh since 2005. We did the termite treatment on the perimeter of…read moreour house to prevent termites coming from our neighbor's house which had a severe termite issue. Since then, we have the annual termite inspection contract with "Cavanaugh Termite and Pest Service". Cavanaugh has been displaying its utmost professional standard since 2005 until this year (2020). Our annual termite contract expires on May 31 every year. Cavanaugh sends out the contract renewal two months prior to the expiration date. We always schedule the termite inspection on the last Saturday of May for the 8~12pm appointment immediately receiving the renewal notice. The inspection time lasts about 20 minutes. The inspector walks down to the basement and checks the house perimeter, then check out the garage and outside of the house perimeter. Once the examination is done, the inspector writes done "No termite activities found on the house" on a company's worksheet and accepts payment on the spot, then gives us back the worksheet with the payment paid-in-full receipt. Every year has been the same routine without fail until this year. A series of mistakes made by Cavanaugh's internal problems from the appointment to the final billing greatly inconvenienced us and caused us the loss of precious time solving their mistakes are one thing; Cavanaugh's staff lacking professionalism manner to resolve their own mistake is unforgivable. Here is the detail: We scheduled the inspection appointment as usual on the last Saturday of May, between 8~12PM. Due to the coronavirus, we called Cavanaugh two weeks prior to the inspection date to make sure the inspection would still be on. And then two days prior to the inspection, we called them again to make sure that the inspector who is coming will be wearing a mask and shoe covers before entering into the house, and the appointment time is also confirmed during that phone call. On the inspection day, we waited for the whole morning until 12 pm. We called Cavanaugh to find out why was no one showed up? Mr. Tiff answered the phone and apologized to us that there was no indication that we were scheduled on that date. He immediately called East Brunswick division and scheduled to send an inspector over no later than 1:45 pm. No one called nor came until 2:38 pm. The inspection lasted until 2:55 pm. Due to CoVid-19, there was no paperwork to write and show that "no termite's activities were found from inspecting interior and exterior of the premise" nor did we get a pay-in-full receipt after we gave the inspector our credit card information to input to his iPad. He said that he would send that worksheet and payment receipt to my email address. So he left without giving us any evidence of the inspection. Four days later, on June 3, we were still waiting for the worksheet with our payment receipt. I called Cavanaugh and spoke with Kristen to find out where was the email that shows our inspection worksheet and payment receipt. She immediately sent over a totally BLANK invoice (without company printed logos) with nothing on it except some strange numbers showing "termite inspection charge" $0.00, tax $6.82, payment & credit $0.00, and total due is $6.82" Not a word about the termite inspection conclusion nor our paid-in-full payment receipt. I emailed her "The receipt you sent still didn't show the correct payment amount nor did it show "No termite was found at the property" detail. Please resend a rectified version!" We went back and force with email replies and went nowhere because she kept replying to me: "The contract is now expired so I cannot state that it has been paid for." And totally ignored what I repeatedly stated in my email clearly "The current display figures in the invoice do not make sense on an invoice. I believe the right amount of dollars figures to be displayed as "termite inspection charge" $103.00, tax $6.82, payment & credit $109.82, and the total due is $0.00. Your invoice does not make any sense nor does it display that I had paid in full of the charge of $109.82." Finally, I had to pick up the phone and talk to her in person. As soon as she knew it was me, she gave out a loud, impatient "Uh" then said, "What can I help you?" I asked her to just send me a paid-in-full receipt to which she had been refused to do and did not tell me the reason in all her emails except "The contract is now expired so I cannot state that it has been paid for". I realized that she assumed we didn't pay for the $109.82 inspection fee. I said, "How could we not pay for the inspection at the end of the service?" She mumbled something like "you don't need to pay when service is done..." that statement greatly confused me, but I had to stop wasting my time to figure out what she was saying or doing in all these. I simply asked her to just send me a payment receipt and I am still waiting for my receipt with a worksheet detail on a proper company logos stationary.

I had a wonderful experience with Allison. For weeks on end my kitchen had the worst ants. I tried…read moreto take care of it myself for awhile but nothing worked. They were creeping out of everywhere through the foundation and cracks. From the first phone call to the visit, their team was helpful and knowledgeable. They took the time to explain what they were doing and answered all of my questions thoroughly. Also, no more ants!!

UNTRUSTWORTHY!!!!!! This company took my money and failed to show up. When I called to ask them why…read morethey never came, they lied and told me that they did. When I informed them that I had cameras on my property that showed no one came to my home, they changed their story and said it was a "error" and they were unable to come due to rainy weather. No one ever notified us that they would not come for that month, but they were happy to quietly collect payment for a service they failed to provide. On top of being terrible at their job and lying about it, the staff was confrontational, condescending, and rude, gaslit me, interrupted and talked over me, never apologized, and these nasty sexist staffers actually asked if they could speak to my husband instead of me!!!! BEWARE!!!!!!!!!!!!!!!!

I called Mike because of wasp nests that appeared around my garage and patio doors. While most…read morewebsites tell you that nests are likely dead when you spot them and are usually safe to remove, that's a dangerous thing to tell someone that has an allergy to bee stings, or anyone who hasn't suffered a sting before. Especially when it only takes a couple hundred for a professional to do it safely. Mike didn't give me a hard time at all for my rationale. In fact, he fully understood where I was coming from and gave me a reasonable rate to do what is technically the minimum that was needed to solve the problem: remove the nests and prevent new ones from being formed at least for a little while. You know what he says about knowing whether a nest is dead or not? You can't really tell, there's no good answer. Is that Mike justifying job security? I don't think so. Not when he spends a few extra minutes after he's technically done with the job looking over my windows and spraying any additional ones he could find. He didn't have to do that. He didn't have his ladder on him to remove that extra nest by my second floor window, but I can do that myself. I just need to know it's dead. So for what I paid, I got a person who listened, set the right expectations, and even adjusted his methods to adapt to each situation. I also got a person I'll use again whenever I have another situation like this in the future. I don't write reviews often for services like this unless it's clear there's a competent, reliable, and compassionate person behind the work, and Mike's all of that. Thanks for your help, Mike.

Alpha Termite & Pest Control is the best! Mike is super-responsive and ultra-knowledgeable. He has…read morehonestly assessed and remedied 2 emergency pest problems in our new home. Sending sincere appreciation and our highest recommendation to Alpha Termite & Pest Control, and to Mike!

I was hearing noises in the attic and called A-Academy. The office staff was very pleasant,…read moreprofessional and courteous. They thought it was squirrels. Zach arrived on October 21, 2020 and inspected outside, also in the attic. It turned out to be a mice problem. Zach was very nice and explained everything that he did. He also answered any questions that I had. A week later I received a follow up call asking how the mice problem was. It was solved the same day after Zach had left. I am so happy that I called A-Academy, they are affordable. If I ever have another situation I will certainly call them again. A. L.

We were customers for over 20 years and service was adequate.The last appointment wasn't kept. We…read morecalled in the morning to confirm we were on the schedule and was assured we were. No one showed up and our call that was left on their voice mail was never acknowledged. No explanation or apology was ever given, no call back, nothing. No way to treat a customer. Done with A Academy.

Stan is the man , called him up he came out same day and fixed my problem. super easy to work with,…read morefantastic communication and quality service

Stan quickly responded to my concern of bees in the house! He found the nest, removed it, cleaned…read moreit up and gave me a piece of mind. Thank you.