Very responsive and friendly! Have used them since…read morepurchased at the beginning of the year. They do quarterly updates and are very easy to work with.

We've had Stephenson Pest Control since moving here - I wanted to thank you for getting amazing…read moreservice for our home with Jesse- His history with our house and knowledge on what needs to be done is fantastic - Big thanks for assigning us the perfect guy and a great representative for your company ! We love keeping our business with Stephenson!

We hired Catchy Pest Solutions with the hope of resolving a persistent pest issue -- but our…read moreexperience was frustrating, unprofessional, and ultimately a waste of time and money. They repeatedly "guaranteed" their work, but offered no meaningful actions to back that up. We were told again and again that the situation was "under control," yet nothing ever improved. Communication was poor, and there was no clear plan or accountability between visits. Each technician seemed unaware of what the last had done. One of the most frustrating issues was how they handled the traps. Despite our repeated requests, the traps were rarely cleaned or reset properly. Rotting bait was often left untouched on the traps for days or even dumped into our garden beds -- creating an even bigger mess and drawing in more animals. It felt like no one was taking basic precautions or showing professional care. To top it off, on day one they caught a groundhog -- and then lost it due to a faulty trap. After that failure, they offered us a kill trap as a solution, but we no longer trusted them with humane or lethal methods. If they couldn't handle live trapping responsibly, there was no way we felt safe letting them escalate to kill traps. Honestly, I could have done a better job myself -- and ultimately had to. I rarely write negative reviews, but I hope this helps someone else avoid the same wasted time, stress, and money.

Daniel and his associate were very professional and informative; they were efficient at explaining…read morethe treatment process and Dan gave his professional opinion on the issue in a way that was easy for us as newer homeowners to understand. If you don't believe me, check out his YouTube page. Our home was required to be treated for active termites, which was a first for my partner and I. Dan took the time to go over the service he provides and gave a detailed quote before services were rendered. There was no pressure in deciding whether or not to choose Catchy or go with another service provider. It brings comfort that he offers to follow up 30 days after the initial treatment to evaluate the effectiveness. We will definitely be bringing Dan on for any and all other pest control issues as well as routine maintenance.

We've been with Economy Services for over 25 years. We hired them to do the home inspection when…read morewe bought the house and have had them take care of the pest control ever since. They have always been very professional, easy to work with, and extremely reliable. Their prices are very reasonable and fair. Can't imagine using anybody else!

I have been turning to Economy Services since I bought my home in Asheville 6 years ago, originally…read morefor my home inspection and since then mostly for occasional/spot pest treatment. They consistently offer stellar customer service, are timely and professional, and their treatments work! Tyler is great to work with and is happy to explain the products he uses and adapt his approach based on my needs/requests (for example, staying far away from my vegetable garden). The most recent time he was here he even offered suggestions for chemical-free/more natural DIY pest deterrents because he knows that is important to me. I don't know from personal experience how their fees compare with other pest control businesses in the area but I'm always very satisfied with my experience with them and trust they are going to help me address problems and not try to sell me on something I don't need. Highly recommend.

Excellent service. I called them and they came out the next day. Richard is a personable young man…read morewith several years experience. He suited up and got rid of a yellow jacket nest under my deck in just a few minutes. Pricing was up front flat rate and in line with industry norms. I highly recommend Apex Pest Control.

Great experience with Apex Pest Control. I thought I had gotten bedbugs. Tom did a very thorough…read moreinspection and found that I didn't. Just in case, he gave me some traps that would catch them if there were any (turned out there weren't any). No charge for any of this. And he arrived when he said he would. Yes, I'm happy I didn't have bedbugs, though I'm also happy with how Tom approached this.

Subject: Urgent Request to Cancel Orkin Service and Stop Improper Billing…read more To Whom It May Concern, I am writing to formally request the immediate cancellation of my Orkin service and to dispute the charges that have been repeatedly applied despite my attempts to cancel. For several months, I have tried in good faith to cancel my service through the Franklin, NC Orkin office located at 120 West Palmer St., Franklin, NC 28734 (phone: 828‑687‑3810). Each time I call, no one answers, and the call rolls over to the Anderson, SC office. Every month, I explain that I want to cancel. Each time, I am told that I will still be charged for the current month--even though no service has been provided--and that I must wait until after receiving service and then cancel before the 21st of the month. I have followed these instructions twice, yet my service has still not been canceled. Today, when I attempted again to cancel, I was told that canceling now would result in a $128 charge, but if I receive service, the billing will continue. In other words, I am being told I will be billed whether I receive service or not. This is unacceptable. I am requesting the following: - Immediate cancellation of my Orkin service. - No further billing of any kind. - Removal of charges for services that were never provided. At this point, the continued billing feels like a cancellation fee disguised as monthly service charges, and I do not consent to paying for services I did not receive. Please confirm in writing that my account is canceled and that no additional charges will be applied. Thank you for your prompt attention to this matter.

They were helpful, knowledgeable, and quick! They listened to our concerns and gave us a quote,…read morethen they came out when it was most convenient for us. They sprayed our apartment for fleas, and it worked like a charm! Their 30-day guarantee is great for peace of mind, because we know if we see any fleas at all within that time that they'll come back free of charge. Great price and great service. I would definitely recommend them for your pest control needs!

We called Dodson Pest Control for a carpenter ant infestation our cabin in Pisgah Forest, NC and…read moreJames came out right away. He took care of that effectively even though we were several states away at the time. When I saw a carpenter bee flying into a hole in a log yesterday, we reached back out to him and he was here today. He arrived on time, listened to our specific concerns, and performed a highly thorough application. James represents the company incredibly well with his professionalism and helpful attitude. We are very happy with his service!

A technician came by my house between 2 scheduled jobs and assessed my problem. He explained the…read morebusiness fees and gave me additional info about my problem. I was able to make the best decision for my problem during our brief interaction and I will ABSOLUTELY choose this business again !

DO NOT USE THESE SCUMBAGS !! GET WOKE AND GO BROKE !!…read more I have been a loyal customer for years. They started using the "Terminix" model which means they poison your house at nauseum without a care at all for the environment - or if the method is good for you and your family. They are doubling the work load of the service people and cutting the time of scheduled visits in half. Is there anyone out there who doesn't want to be a greedy scumbag...? Anyone ?? I overlooked all of this until I just had someone just come here and lie that he did the job. He left without doing anything - because my friend was watching - and they still billed me $107.00 (for zero work). I was furious and complained that this is the same as theft -- and this morning they just called to tell me to find another company. SERIOUSLY ?! THEY SEND THEIR TRUCKS OUT WITHOUT EQUIPMENT EVERY SINGLE VISIT AND ALWAYS SAY IT WAS BECAUSE SOMEONE ELSE HAD THE TRUCK THE NIGHT BEFORE. Very nice people answering the phones with no brains. Wish them all the best. DO NOT RECOMMEND!

Talk about a fall from grace. I used to like this company, but they've turned into a big biz wanna…read morebe. They change your appt at will. They want the customer to wait at home from 8-5. They do a lousy job. I'm finding spiders all over my house. And they make you sign a contract with a credit card. So I'm having to pay $114 to get rid of them. I'm switching to Gibson who remember what good customer service means!!

I contacted Gibson Pest Control to verify that I did not have an active pest problem in my…read moreapartment. However, the way technician Wes worded his inspection notes -- stating that the tenant "killed bugs" and that "professional service was recommended" -- has led my complex to schedule and charge me for two unnecessary treatments. After the inspection, Wes informed me that he could no longer discuss the matter with me because my complex has a service agreement with Gibson. This feels very unfair and misleading, as I never had an active issue. It appears that my report was misrepresented in a way that benefits the company financially rather than reflects the actual findings.

We have been using Gibson for 6 years now and they are fantastic. Reasonable pricing and everyone…read moreis so personable and responsive to our needs. I would never use anyone else.