I cannot say enough great things about Alfredo from A&A Wildlife. From start to finish, he was…read moreabsolutely outstanding. His attention to detail was exceptional -- he carefully photo-documented everything he did and walked us through each step of the process. Alfredo consistently went above and beyond to make sure we were fully informed, satisfied, and comfortable with the work being done. He provided regular updates on his findings and clearly explained both the issues and the fixes, which gave us complete confidence in his work. The quality of his workmanship was truly some of the best I've seen. On top of that, Alfredo was genuinely a pleasure to work with -- professional, kind, and approachable throughout the entire experience. Customer service is absolutely not dead, and Alfredo is living proof of that. If you're considering A&A Wildlife, ask for Alfredo -- you will not be disappointed.

Excellent responsiveness, timing, customer service, and follow up. We feel confident that we will…read morenot end up with critters in our attic again!

Kevin was extremely thorough and took time to explain the work he was doing. Very professional as…read morewell. Highly recommend.

The Pates have been so much more to us than just pest control. They run an honest business, charge…read morea reasonable rate, communicate efficiently, and do an incredibly thorough job in a dependable manner. When we bought our house there were mice in the house, a squirrel nest in a closet, and ants in the attic space. They got rid of our unwanted "guests", professionally filled in the entry points, and have kept our home pest free over the past 3 years. I highly recommend PATES PEST CONTROL!

Terry and his team are wonderful- they always respond quickly and do an excellent job. They're so…read moreeasy to work with, and very friendly. I would recommend them to anyone!

Quick response time on the weekend!!! They came out and destroyed an underground yellow jacket nest…read morethat was found on a Saturday. From the time we made contact to job completion was about four hours (super quick turnaround time). I thought the price was fair and they honored their work by giving me a guarantee. Thank you to the Pyramid team and especially Terry for setting everything up!

I can highly recommend Josh Pollard of Elite Wildlife Control. He responded quickly to my call to…read morehelp reinforce a deck enclosure to keep a groundhog out. He went above and beyond repairing the damage the groundhog had done. I am very grateful.

Josh is a very courteous guy. He knows what he's doing as far as wildlife control goes.read more

Good pest control service in the beautiful mountain town of Franklin, North Carolina.read more

Subject: Urgent Request to Cancel Orkin Service and Stop Improper Billing…read more To Whom It May Concern, I am writing to formally request the immediate cancellation of my Orkin service and to dispute the charges that have been repeatedly applied despite my attempts to cancel. For several months, I have tried in good faith to cancel my service through the Franklin, NC Orkin office located at 120 West Palmer St., Franklin, NC 28734 (phone: 828‑687‑3810). Each time I call, no one answers, and the call rolls over to the Anderson, SC office. Every month, I explain that I want to cancel. Each time, I am told that I will still be charged for the current month--even though no service has been provided--and that I must wait until after receiving service and then cancel before the 21st of the month. I have followed these instructions twice, yet my service has still not been canceled. Today, when I attempted again to cancel, I was told that canceling now would result in a $128 charge, but if I receive service, the billing will continue. In other words, I am being told I will be billed whether I receive service or not. This is unacceptable. I am requesting the following: - Immediate cancellation of my Orkin service. - No further billing of any kind. - Removal of charges for services that were never provided. At this point, the continued billing feels like a cancellation fee disguised as monthly service charges, and I do not consent to paying for services I did not receive. Please confirm in writing that my account is canceled and that no additional charges will be applied. Thank you for your prompt attention to this matter.

Wonderful service!…read more Jacob came out not long after I called and did the initial walkthrough and proposal. Very helpful and knowledgeable. Today Travis and Justin did the squirrel removal/barrier process. They also were professional, friendly, and knowledgeable. I really appreciate their promptness and their assistance in dealing with this problem. I highly recommend Breda in Loganville. Superior staff!

After one treatment I saw a huge improvement! Mike was thorough and informative. Would definitely…read morerecommend.

Have used Arrow for several years. Always impressed with the inspections and service. Would highly…read morerecommend!

I had surgery on my hand on December 27, 2023? and I was unable to move my hand for 6 weeks to pick…read moreup Christmas decorations. I asked to be waited a few extra weeks in January 2024 to recover and be able to move my hand to pick up my decorations. I did not think it would be considered canceling. I believed that my health was more important than an established policy with rules. In March, I received a message from the person who was coming to my house to give me the services that had a baby and could not come and I told her no problem I consider that his family was more important. Then on November 26 it was my turn for service and I had to travel on the 20th to Florida to celebrate Thanksgiving. Because I did not receive services on November again the manager cancelled the account without prior notice, without communicating with me, a letter or a call. I was waiting for the service this morning and I saw that they did not come. I text them and they told me that the account was closed because it had already been three times that I had not received services and there were three cancellations and their policy is very strict in complying with them. I see that as a lack of respect and consideration after having been a loyal customer who paid monthly for services.. Being a business person, I will never recommend them. I believe that people's lives are more important than a policy. I do not give money to someone who does not appreciate and value me as a loyal customer. I paid them for 9 months of the year 2024 and for three services that they did not give me and it was not a cancellation, it simply was not possible. Those days they closed the account. That shows that for them money is more important than the lives of other human beings.