Very responsive and friendly! Have used them since…read morepurchased at the beginning of the year. They do quarterly updates and are very easy to work with.

We've had Stephenson Pest Control since moving here - I wanted to thank you for getting amazing…read moreservice for our home with Jesse- His history with our house and knowledge on what needs to be done is fantastic - Big thanks for assigning us the perfect guy and a great representative for your company ! We love keeping our business with Stephenson!

Mary is wonderful!! She is professional and pleasant and does a great job! Our school is well taken…read morecare of with her.

Barry came out to inspect for the yellow jackets invading our house. He spent an hour looking for…read morenests, looking for swarms, looking for activity, looking for entry possibilities and he was stumped. We BOTH saw nothing. He was thorough and knew what he needed to see so that he could treat. When he was still baffled, he apologized and there was NO CHARGE because as he told me, "I'm not taking your money if I don't do anything." Now THAT'S integrity. I was pleased to find a company whose rep was so honest. If we EVER do need an exterminator, I will call Dodson again because I trust them!

We called Dodson Pest Control for a carpenter ant infestation our cabin in Pisgah Forest, NC and…read moreJames came out right away. He took care of that effectively even though we were several states away at the time. When I saw a carpenter bee flying into a hole in a log yesterday, we reached back out to him and he was here today. He arrived on time, listened to our specific concerns, and performed a highly thorough application. James represents the company incredibly well with his professionalism and helpful attitude. We are very happy with his service!

A technician came by my house between 2 scheduled jobs and assessed my problem. He explained the…read morebusiness fees and gave me additional info about my problem. I was able to make the best decision for my problem during our brief interaction and I will ABSOLUTELY choose this business again !

i've used Valor for a little over a year now. They're very professional and my last appointment was…read morewith Rebecca Bowman and she went above and beyond. I really appreciate all the personal service.

Last year we started a pest control contract with Valor Pest Control. We opted for the quarterly…read moreservice which is perfect for our situation. This year, we had our quarterly service in March. The professionalism has always been outstanding and it's rare for us to see bugs after treatments and when we do see them, it's generally ants. We've had a much wetter than usual spring and when we started seeing ants again, we called Valor. It wasn't our usual contract appointment, but nonetheless we explained our ant problem and they responded with a courtesy service the next day. Next day service is exceedingly rare. Their employee, Reuben arrived spot-on the time we were told to expect him. He said something that really struck me as premier customer service when he said, no matter that we sprayed in March, I am here to do whatever is needed to control your pest issues. His friendliness, professionalism and knowledge of the products he was using were impressive. He listened intently and asked questions while I walked him around the trouble areas and then he went to work. This young man is an outstanding ambassador for Valor Pest specifically and a credit to the pest control industry in general. My wife and I will be singing the praises of Valor Pest Control for years to come

I called waynesville Terminix four times over a two or three period requesting to have my home…read moresprayed for woodboring bees. Each time I was told that a "technician " would call me back, never received a call back, so I sprayed the house myself and saved a bunch of money.

Ethan was a great help at our home. great communicator and problem solver…read more Had to take a star off because Orkin is very expensive.

Subject: Urgent Request to Cancel Orkin Service and Stop Improper Billing…read more To Whom It May Concern, I am writing to formally request the immediate cancellation of my Orkin service and to dispute the charges that have been repeatedly applied despite my attempts to cancel. For several months, I have tried in good faith to cancel my service through the Franklin, NC Orkin office located at 120 West Palmer St., Franklin, NC 28734 (phone: 828‑687‑3810). Each time I call, no one answers, and the call rolls over to the Anderson, SC office. Every month, I explain that I want to cancel. Each time, I am told that I will still be charged for the current month--even though no service has been provided--and that I must wait until after receiving service and then cancel before the 21st of the month. I have followed these instructions twice, yet my service has still not been canceled. Today, when I attempted again to cancel, I was told that canceling now would result in a $128 charge, but if I receive service, the billing will continue. In other words, I am being told I will be billed whether I receive service or not. This is unacceptable. I am requesting the following: - Immediate cancellation of my Orkin service. - No further billing of any kind. - Removal of charges for services that were never provided. At this point, the continued billing feels like a cancellation fee disguised as monthly service charges, and I do not consent to paying for services I did not receive. Please confirm in writing that my account is canceled and that no additional charges will be applied. Thank you for your prompt attention to this matter.

Wonderful service, as always. Thank you for addressing the ant areas that I requested.read more

David was wonderful. He listened to me and my concerns. He treated my home with all the necessary…read moresprays. I mentioned we found a flea and he treated the chair where the flea was found. He discovered the European Hornets and treated that as well. He was thorough and so helpful. I mentioned how Nick had come and treated our home for the moths we had trouble with and it had eliminated the problem but we started to see a couple more of those moths. So he reported that and your company is sending Nick out on the 21st to bring us pheromone strips to help eliminate them while we are gone. I really am so blessed pleased and grateful that I got Noble Pest to take care of my home. They are efficient professional and wonderful to work with. This was one of the best decision I made. I am treated like family and I am so grateful to this wonderful company.

I was in need of a prebuild termite treatment to satisfy local building code…read more Daniel was great in helping make that happen, Daniel worked with the concrete company to be at the location when needed so the project could continue on schedule. The rates of service were the best that I had found .I will use Catchy Pests Solutions again! Thank you!

We hired Catchy Pest Solutions with the hope of resolving a persistent pest issue -- but our…read moreexperience was frustrating, unprofessional, and ultimately a waste of time and money. They repeatedly "guaranteed" their work, but offered no meaningful actions to back that up. We were told again and again that the situation was "under control," yet nothing ever improved. Communication was poor, and there was no clear plan or accountability between visits. Each technician seemed unaware of what the last had done. One of the most frustrating issues was how they handled the traps. Despite our repeated requests, the traps were rarely cleaned or reset properly. Rotting bait was often left untouched on the traps for days or even dumped into our garden beds -- creating an even bigger mess and drawing in more animals. It felt like no one was taking basic precautions or showing professional care. To top it off, on day one they caught a groundhog -- and then lost it due to a faulty trap. After that failure, they offered us a kill trap as a solution, but we no longer trusted them with humane or lethal methods. If they couldn't handle live trapping responsibly, there was no way we felt safe letting them escalate to kill traps. Honestly, I could have done a better job myself -- and ultimately had to. I rarely write negative reviews, but I hope this helps someone else avoid the same wasted time, stress, and money.

I have been plagued by wasps for over a year, but after I was stung and ended up in the emergency…read moreroom, I knew it was time to take action. I called Cody Britt after reading some posts on Nextdoor. He came the same day and went out of his way to provide comprehensive service: he sprayed areas inside and outside the house, put powder down, filled holes, set traps, cleaned broken debris off the porch where I was bitten and dropped a potted plant (which I was terrified to return to), checked my chimneys for possible entry points and answered all my questions thoroughly and patiently. He was generous, kind and professional with his attention to detail. Best of all, he proposed an ongoing plan for treatments during the year to prevent future wasp "takeovers." Phew - I can't tell you how relieved I am! You can reach Cody at 828-787-7378 .

Cody was able to come out soon after I contacted him for the initial appointment. He did a thorough…read morejob and explained everything he did to me to my satisfaction. He also came out separately to handle an ant infestation in my wall, and at no charge because I was paying for quarterly service. I later had a Yellowjacket nest being built on a fence near a door on my home, and he came out the next morning after being contacted at night. Yellowjacket removal fee was $65, but totally worth it due to their aggressive nature and difficulty to remove. Long story short, I highly recommend Cody and Patriot Environmental!

Doesn't deserve any stars! I would absolutely NOT trust Karson Walston, his wife, nor any Bug Lads…read moreassociated with him anywhere near my home if I were you. He's quick to discredit other pest control companies and claims he doesn't even need to enter your home to treat for pests--something that just doesn't align with professional standards. Honestly, I'd be more worried about him bringing bugs into your house than eliminating them. And beware: if he tries to "prove" you need his services, don't be surprised if he pulls out a bug in a folded paper towel as evidence. Who does that? Unless he brought it with him in his pocket, that's just not realistic nor convincing. His "proof" of a pest issue he insisted we had in our home was no longer present when he left our premises and it was absolutely NOT due to his pest control services! Karson may talk a big game and try to charm you, but don't fall for it. Look elsewhere for real, reputable pest control. Spend the extra money if you have to and get a proven service provider. You've been warned!