I've been here several times and it's been a great experience every time. The massage therapists…read moreare exceptionally well trained. If you have any specific aches or pains, let them know. They excel at developing individualized plans to target specific concerns. For example, I've come in with issues related to running and left feeling noticeably better. The rooms are small but always clean and give a sense of privacy. There's a parking lot out front (and a bus stop) so it's easy to get here. Really glad to have Ben and this business in my neighborhood!

Arna did an AMAZING job!! I feel so much better, thank you so much!! I'll be back for sure.read more

Amazing massage therapist. Recommend him strongly…read more It is wonderful to work with a therapist who knows how to approach clients tension points and help them relieve their pain and tension.

Jim is hands down the VERY best massage therapist I have ever had. I have been a loyal customer for…read moreover 8 years and he continues to educate himself and has mastered his craft. He is able to read your body after a few massages and then tailors them individually based on injuries, pain, inflammation. He also is amazing with working on stretching and healing. Don't go to stretch lab, call JIM! I think he charges too little for his services, he is that amazing.

Professional and they could tell by feel the areas that needed extra attention. Nice couples…read moresession with my wife and foot massage for her.

Never made it in because the woman on the phone was so rude I hung up on her. They advertise a…read morespecial doesn't exist and apparently upsets them I if you mention it.

Went to try community acupuncture because acupuncture is expensive. Had a great experience and…read morealready got a package to come back. They seem to offer basically everything and I want to check out more.

I have been going to Five Points Holistic Health for acupuncture for about a year and a half now. I…read morecannot say enough positive and wonderful things about this entire practice! I first went in at a time where I was in chronic back pain and just at an overall low point in my mental and physical health. I truly felt at rock bottom. I scheduled an appointment with Ashley and was so amazed at the entire experience from day 1. From the initial check in at the front desk to meeting Ashley, it just felt like such a safe, welcoming space. With leas than 6 months of weekly treatment, my life was changed for the better. From needles, to cups, to Ashley's wonderful approach and listening, it been a complete 180 from my first visit. The treatments have been so healing. I am forever grateful and thankful for Ashley and Five Points. Truly a wonderful place to go. Since they've been in their new space, I have only seen the expansion of all the wonderful, healing potential of this amazing practice, their care, and their offerings. I do not hesitate to refer friends and family to Ashley and Five Points.

Paid for a 30min foot massage and got a 20 minutes. She acted like she didn't understand me when i…read morewas saying she didn't complete the 30'min. So I just left it at that bc I was extremely exhausted and didn't feel like arguing after a long 15 hour work shift. Then the lady huffed and puffed when I left her a 20% tip even after they ripped me off on the time. Like I'm sorry you want a bigger tip when you didn't even finish the job? These people are ridiculous. She's lucky I tipped her anything at all.

This is the best massage spa in the city. I have been coming here for many years and the service…read moreremains first class! Some of the women have been here years and some are new. But they are consistently awesome! Friendly, clean and very good at what they do. I've tried many spas in Chicago and always wind up back here. This is my permanent massage place from now on. Do yourself a favor and stop in to be treated like a King!

This is one of the massages that is actually EFFECTIVE. I have chronic pain and after 90 minutes…read morehere I am pain free for a week. I would go every week if I could!

Tried a 60 min combo massage today, a switch up from I have gotten here in the past. It was…read morePERFECT! This IS A BEST KEPT SECRET OF CHICAGO! Fantastic deal for fantastic service!! Thankful I live close by!

Came here through a Groupon and it was one of the best massages I've had in Chicago. It's a super…read moreclean facility, all the bed sheets and blankets they use were all clean. The mattresses had warmers which was a nice touch that we weren't lying down to a cold massage bed. This massage is definitely not for the feint of heart. I asked for the pressure to be hard for the massage because I'm always used to people using less pressure than I want, but this one was borderline painful but exactly what I needed to get the knots out of my neck and shoulders. The massage therapist used her arm like a rolling pin and relentlessly kept kneading. They also use a technique where they're doing a plank using your butt which was a little unique but still felt good. Everyone here was super polite and not really talkative. Pleasantly surprised that both our therapists were Mongolian, which connected the dots for me as to why the name of the business. I haven't met many Mongolian folks in my life. They do tend to use a lot of oil during their massage, so forewarning about that before you go. You'll leave with a little oil residue on your skin. Still a 10/10 massage and would definitely come back! These's lots of free street parking available.

They had a Mother's Day special and it was worth every penny. The massage was terrific, and the…read moreenvironment is very relaxing. Parking was easy too.

Booked a $130 massage with a $30 cupping add-on, but wasn't told until I arrived that they couldn't…read moredo actual cupping only a different version. That should've been communicated beforehand. I was faced with accepting the change and staying even though I really wanted to try cupping or leaving and facing a cancellation fee. I felt trapped. The environment itself was fine although I felt like I was snapped out of relaxing a handful of times from people upstairs and doors opening/closing in the hallway. Massage itself was good/decent but inconsistent in some areas. Checkout felt awkward, with a lot of emphasis/pressure around tipping and packages. I was told to just sign so when I did she asked if I tipped and there wasn't a way to go back. I just tipped cash. Overall, not a bad massage, but the lack of communication and pushy upselling left a bad impression and made me uncomfortable. I'll likely try somewhere else before coming back if I do.

Michelle was excellent! My neck and shoulder pain…read moredisappeared. I feel so much better after just one session! Very clean and relaxing environment. I would definitely go back to Be Well again!

I wish I could choose zero stars. This was unfortunately a very poor experience with terrible…read morecustomer service. I visited The Now on my birthday for my first ever massage, which came as a gift. I arrived on time, but my massage was started late and then shortened by 15 minutes without anyone letting me know ahead of time. The service was booked as a 25 minute massage, with an added scalp massage as well. It ended up being about 10 minutes total for $100. My partner who booked the massage initially called to check in on the error, and was met with hostility and was told there was video surveillance of me arriving late and also a video of me being told the service was shortened. This is not true, and we obviously would not have called The Now for explanation if that had been the case. I work in customer service and was baffled by The Now's response and failure to take accountability. I later called to speak to management directly and was told a manager would call me back same day. I was never contacted again, and it has been over a week. Lincoln Square is full of so many amazing and independently owned businesses, and The Now has decreased the warmth of this lovely neighborhood with their corporate dishonesty. We have let our friends and neighbors know that this is the case with The Now, and will be pursuing privately owned massage businesses from here on out.

Came back at the recommendation of the manager, who thoughtfully paired me with a masseuse better…read moresuited to my preferences. The level of customer care, combined with that personalized attention, made for a truly lovely experience. I'll look forward to booking again soon!!