Had my son in this facility a while ago and I had a horrible experience when I wrote it down on this app it was delete . To all the parents that are looking for a daycare be very careful and due your homework. This daycare was awful and I doubt it has change especially when the same horrible director is still there. read more

I don't have any children who attend this daycare, but I do live next door to the building so I can hear lots of things that go on outside on the playground. I work from home most of the time and I consistently hear women yelling at the little kids all day. read more

The teachers and administrators at this KinderCare are top notch. My granddaughter came here in late May 2020 after her day care closed due to Covid. She was 3 1/2. We worried that the transaction would be difficult, but she immediately took to her new "school". She was in Miss Vanessa's room with the 3's, where she thrived. It was a sad day in February when she had to leave to move out of state with her mom. The staff threw her a HUGE party complete with gifts. Her mom and I were in tears at how wonderful this center was to our family. Director Ashley, assistant director Brenda, Miss Vanessa, Miss Dora, and all the teachers are wonderful! We loved the KinderCare app where we got daily photos and updates about how our little one's day was going. She learned so much here. Halloween 2020 was a bust due to Covid, but Terra Vista KC made sure their children didn't miss out! They threw an evening drive-through trick or treat event where the teachers and staff handed out gobs of candy. My GD got soooo much candy! In her new state, my granddaughter went to a very large, rival center that had none of the love, caring and concern that we were used to. We missed Terra Vista KC so much! Happily she has left that center and is enrolled in a KC in Phoenix, where she is doing well. You will not go wrong sending your child to this center. We miss Terra Vista KC very much. read more

Terra Vista KinderCare - Happy to go to school! - Preschools Near Me - Rancho Cucamonga, California

A great environment for the kids my children learned so much and where truly cared for. There isn't a huge turn over rate so your kids really get to bond and look forward to seeing their teachers. No complaints great childcare facility thanks Ashley and Brenda keep up the great work. Ms. Nina and the infant teachers amazing read more

My husband and I are looking for childcare for our baby once I return to work. So far we have received nothing but HORRIBLE service from this location. I've emailed, called, and my husband walked in to schedule a tour and we have not heard back from anyone! I emailed the Director, Ashley twice over a week ago and she has not contacted me at all. When I called the lady on the phone (I believe she said her name was Denise) stated they only conduct tours at 6:00 pm. However, when my husband walked into the facility the employees at the front desk told him tours are from 10:00-4:00. Thankfully the director at the Foothill location was quick to respond and very helpful thus far. Looking at the reviews it seems like this place may have some issues with how they treat African American children. We will not be moving forward with pursuing this Kinder Care location. read more

I was skeptical when me and my fiancé had to make a decision to have my daughter go to a daycare. I said no to many daycares until we finally found this one. My daughter started off in the infant class and boy has this daycare become such a big part in her life! At first my daughter would cry but the director Jackie and her teachers explained to me how she would adjust. Eventually it came to the point where I would just drop her off and she join her friends and her teachers. Another thing I enjoyed was how well her social interactions with the other kids were. The kids would all play with each other. They all interact well and socialize well. Sometimes my daughter would even ask me if she can go play with her friends even when she's out of school already. Eventually my daughter had to go into the next class which was toddlers, I was skeptical about having her go into the next class as I thought it was so sudden. However, Director Jackie explained to me that they would acclimate her and her classmates into the next class and how the process would work. I trusted Jackie's judgement and from there her growth exploded! My daughter was counting to ten mind you she's only a year old also she's saying her ABC's and dancing and singing nursery rhymes! What I love the most is coming to pick her up and going thru her cubby and finding pictures and paintings for me! The teachers are amazing! Each and everyone one of them! I always get a brief report whenever I pick her up. Not only do I get a report but, they teach me certain techniques to help with my daughters daily living or education. For example they taught me how to put my daughter to sleep it consisted of having her blanket, playing lullabies and patting her back. The staff here is great always friendly and always smiling! The events the school puts on for the kids are fun and entertaining not only for the kids but for the families too! Also they feed your kids here tooHEALTHY MEALS AND SNACKS! My daughter eats a lot of fruit! She also gets her occasional cookies and milk too! Now for the bad stuff... this place fills up fast so if registration is open you need to jump on it! tl;dr I was iffy about having my daughter go to daycare but now I love it. The teachers and director work with you and formulate a game plan for your kid and you! The only thing you'll regret is not enrolling your kid at this daycare! One last thought... compared to friends' kids and relative's kids who attend other so called "Prestigious" daycares (Ones that start with an M and end with an I) my daughter and her classmates excel them on development and learning but that's none of my business... just saying. read more

If you love your child, DO NOT send them here! I eyewitnessed a staff member, Ms. Malinda, snatching a 2 year boy by his collar and on a separate occasion, the same staff member forcibly pushing two 2 year old girls. This same person had previously undermined my intellect and disrespectfully spoke to me about my child as well. I took my son out of the school shortly after. I informed the director about these specific issues, and others, and she said she handled it. However, the staff member still works at the facility. I am a mandated reporter so I have a legal obligation to report abuse. This center is currently under investigation by the Rancho Cucamonga Sheriff Department as well as CPS. A week prior to unenrolling my son, I picked him up from school and he had a concerning scar and bruise on his forehead. An incident report stated that he had been running, slipped and hit his head on the porcelain classroom sink. After witnessing the abusive behavior of Ms. Malinda, the validity of this incident is questionable. In addition to the abuse, for the less than two months my child was enrolled, I experienced multiple billing errors, neglectful diapering, and the falsifying of documents regarding the diapering, in addition to an incompetent and disingenuous staff who by no means is customer or solution oriented. Want to know how disingenuous and FAKE they are? Read the review from "Jenn D." ; It is a fake review from the Center Director, Jennifer Johnson. Pathetic. I reported the review to Yelp so hopefully it'll be deleted soon. Also, my child absolutely HATED the food they serve and they do not allow parents to provide a sack lunch. He would come home ravaging hungry. Ms. Avery, the short-tempered, disingenuous 25 year old 2's teacher, told me my 2 year old son was completely soaking a diaper within one hour when I questioned why he his diaper is soaked whenever I pick him up. I never experienced that happen nor has his teachers at his new school, or any family or friends who care him. I brought the issue to her attention multiple times before removing my son from the school and she would SWEAR he holds his urine alllll day, from 730am-4pm and releases only when I arrive to pick him up. On his last day, I had approached her once more about me finding his diaper soaked when picking him up and she became so irate that she threw my sons daily report that should've been handed to me and closed a door in my face. In her anger, she told me that my son is too big for diapers and that he needs to be in pull-ups. REGARDLESS of the validity of the statement or lack-thereof 1) She had MULTIPLE opportunities to share her recommendation in one of our MANY conversations/meetings regarding my son and diapering. 2) It is NEVER ok for a school employee to lose their composure and disrespect a parent concerned about their child's care. The audacity! Her behavior is absolutely revolting and unprofessional. She pretends to be "nice" but is disrespectful, impatient and clearly unfit for the profession. Definitely not someone who should be entrusted with small children. I would be remiss to not mention the constant threats regarding unenrolling children and potential fees/charges made by Jennifer Johnson, the "Director". She is exceptionally incompetent regarding the organization and managing of administrative paperwork. My son only attended for a few weeks but I can literally count at least 5 errors she made which started his first week of enrollment. She threatened to charge all these fees for my "failure" to properly inform her about my son not attending school during the holiday break but in reality she neglected to properly check her email where I had notified her WEEKS prior. Shes full of excuses and is as disrespectful and rude as her staff. She defended their bad behavior to me, even that of the child abuser! I enrolled my child in a new school this past week and I already see a remarkable difference in his care (NOT a Kindercare facility). In addition, it costs HALF as much! He and I are both much happier and I don't have to spend my work day worrying about his safety. I hate that I ever left my son under the care of Kindercare Terra Vista. Do yourself and your child(ren) a favor by NEVER considering this horrific childcare center as an option. read more

One star is too much for this establishment. My son was seven months old when he started there. Everyday there were new people caring for him at the center. He was dropped on his head twice, started healthy and after a couple of weeks was on a ventilator and couldn't breathe. I was horrified at how sick my healthy son became and how he was traumatized by being there. So I pulled him out of enrollment and since then have been fearful of daycare ever since. You would think that because this place is well known and expensive that they would do a good job. I am so incredibly sorry I took my son here. A few months later I receive a call from the director saying I had a refund. She told me that a check for over $300 was being sent to me because I overpaid for services. I waited months and received zero check. Then I called several times and was told I would receive a call back. I never did. The last call I made was to the director who lied to me and said she would contact me regardless to investigate the refund check. A return call was never made. You know, daycare is a personal thing. I am an educator and trusted these people with the most important person in my life. I felt betrayed and disrespected several times and to the point that I myself am traumatized about daycare. After Kindercare Rancho Cucamonga, my husband was forced to quit his job and stay with my so. Full time with fear that another daycare would hurt him like Kindercare Rancho Cucamonga of Baseline Avenue. Oh and it was not cheap!! I did not pay a discount!! I was always a full paying customer. So after careful thought I decided I should write this and share with you parents what happened to me. Oh and I remember the toys being dirty!! As an educator I protect children and this experience was beyond horrific. I hope it doesn't happen to you. BEWARE of this place and STAY AWAY!!! Good luck... read more

My daughter has attended she was 2 years old. We have had the best experience with each class helping her to hit her milestones and master social skills. Now that my daughter is in elementary school she is constantly at the top of her class, thanks to Kindercare. I have complete confidence in the staff and the director of the facility. Also my baby is a social butterfly with great confidence due to her experiences here. Great Job!!! read more

I would give them 0 stars if I could. My son attended this school for only about two weeks until I pulled him. I paid for the rest of the month under the contract but opted not to send him because it was so bad. We were hoping for a better experience after Kiddie Academy and didn't get it. They wouldn't let me walk my son in or meet the teacher the first day. The kids were ALWAYS crying screaming jumping on each other when I dropped him off and picked him up. It was complete chaos. The teachers looked extremely overwhelmed being they looked like teenagers themselves. My son's room didn't even have a window in it to outside. He was sent home hungry and got food poisoning from his lunch. He was NEVER changed when I picked him up. I don't know how much they paid these parents to write good reviews but please take my word for it. We switched to an in home daycare altogether and it's a world of a difference. read more

Great place that teaches young kids a lot. Not a fan of the pricing but the staff is kind and friendly. Our little girl loved all of them while attending the school. Mrs Jackie is the best as well! read more

Ms Jean, Mr Michael are one of the best teachers! My son just loves going to school. I can see how every day he learns something new. There is a huge improvement in whole center. Ashley and Brenda are always welcoming, very responsive. Thank you! read more

Im new to the Rancho Cucamonga area and I've been hunting down all the daycare facilities. KinderCare was the far most excellent care center I've came across to. As you walk in to the office the staff are so family friendly and very outgoing. I loved everything I saw..the classrooms look neat and organized, they even wash the rugs and matts and keep them nice and clean. The science center was our favorite lots of hands on. The play area outside has shade which is a plus. I'm excited to enroll my son. read more

I've known about this Kindercare care for about three years. My son started when he was 1. Within the first week of my son being there I get a call from one of the teachers in his class stating that he scratched himself on his face in his sleep, I found that a little odd because my son didn't show those type of behaviors while sleeping in my bed every night. So when it was brought to my attention that he so-called scratch his self. I told both of them do not insult my intelligence because of your guys lack of inattentive of the children. From that point on I haven't noticed any other problems or false accusations about my son scratching himself. I took my son out of the school for a few months because I was pregnant with my daughter. After having my daughter I brought both of my kids back to this Kindercare. Everything seems to be fine except for the same lack of inattentive they have with the children. Then a few weeks later I found out that my son was left in wet shoes from 9am until I picked him up at 5:45pm. Then shortly after I hear they had bed begs. After that I took both of my kids out the kindercare. I'm highly disappointed in the center I gave them high praises and even recommended people to bring their kids there. Not anymore. read more

It is really tough to put the amazing experience I have had here at KinderCare because my daughter has been going to here since she was 1 & she's 9 turning 10 in a couple of months. So I will try to make this short but sweet. Out experience here has been pretty awesome. This place is like another family to us because I trust them with the most precious thing to me (my daughter) therefore I consider them family. What sold me on this place originally was the fact that several of the teachers had their kids or grandkids attend this school & this made me feel if they trust it I can surely do the samething. Ultimately I love the staff as well as the other kids & parents because we've all gotten to know each other over time. I will tell someone in a heartbeat this is the place to send your kids! Thanks KinderCare for all that you do, couldn't imagine my life without you guys!!!!! read more

great place my kids won't stop talking about savannah and how safe she makes them feel!

I love everything about this place. My daughters are now 5 and have been coming here since right before they turned 2. I can't say enough about the staff. I love them all!! I can't even take credit for potty training my kids. It was all them. My girls have learned so much and have healthy meals/snacks throughout the day. What more can I ask for?? read more

Best center in Rancho Cucamonga, very friendly staff! Management team is very understanding and relatable to family issues and values. Very exciting curriculum all teachers give there best to impress kids with innovated ways of learning and life changing experiences. My kids have been here for 3 years and I wouldn't change preschool for nothing. read more

Me. Jean rocks!!! My child has been coming here for almost two years now and she has thrived so much in the past 6 months! Ms. Jean is in the pre kinder class and she is bar far the best teacher my child has had. I personally think that having a teacher loves and cares about what they do makes a huge difference. My child comes home and tells me something different each day. Each day she has a new story with new experiences. I would recommend this school for anyone wanting to give their child a head start on school!! read more

My child has been attending Kinder Care since she was a month old and she is now 6 years old going on 7 and I wouldn't have it any other way. I am by far the pickiest parent there could be and Kinder Care completely UNDERSTANDS the needs of my child and my needs as a working parent. Any accommodations my child requires I have never had an issue. I would definitely recommend this center to a parent that has fears of leaving a child because your child's safety and we'll being will always be priority. Thank you Kinder Care for all you have done for my children and for putting up with me over the past 7 years. read more

We started our daughter here when she was 5 months and we loved the teachers. Ms Reyna and Ms Mercedes are the best - they are so communicative and they really cared for my daughter. The center is also clean and everyone is very friendly. I felt comfortable and safe leaving my young daughter here. read more

I don't recommend this school. My son was there for 2 weeks and he came home hating school and hating his teacher. He was put down and not encouraged at all. I don't recommend this school especially if your kids are preschoolers. Lack of care and attention to kids. read more

I Been with these wonderful people since 2012. Outstanding Staff, very caring and nurturing to all. Rated #1 in my book come in and take a tour for yourself I could not see my child with anyone else. read more

My son had been going here since he was 6 months he is now 2 1/2 and we finally decided to move him! I have no complaints about infant room mrs Reyna is absolutely amazing best teacher ever she always took cate of my son like he was her own. My son transitioned two toddler room and that's where are problems started. I have so many complaint don't know where to start the only reason why I kept son in this school is because of his friends I am first time mom and didn't want to put my son through change and starting over but we're at our breaking point. This school is overpacked not Enough teachers. The turn over is crazy always new teacher and unfamiliar their is never anyone in front to help. Sign in books are always missing so they can never confirm if kid was signed in. My son would come home with bites scratches and bruises and no incident report no one knew what had happened to him. The times I would get report with pictures it wasn't even pictures of my son. I constantly called corporate and and school would get their act together for week than would be caos. I would never recommend this school to anyone at this point I feel it is not safe and don't trust anyone their to watch my son. read more

This center continues to charge you even when the child no longer attends, let's it happen for a over month and go into collections for hundreds of dollars. Then when confronted about it and they do not return calls or try to help at all. I worked for this company as well and was showed no loyalty or care if I was screwed over. I have been calling since July to get the issue resolved and Spoke with them over 2 weeks ago and still haven't heard anything back. I could say a few more things regarding poor conditions and how things aren't ran how they say they are, but I'll just say that it's all about numbers and not about the kids or employees. The ratio policy interferes with the development of the child and holds certain kids back from potty training, or being with their age group. I would discourage anyone from using this company. read more

This center is incredible. The Center Director Jackie is a Godsend. Erica the other administrator is equally helpful. The staff is well-trained, compassionate, and committed to meeting every child exactly where they are in that moment. I have a difficult preschooler and these wonderful administrators and teachers are standing side by side with me, fighting through her behavior issues to make sure she is cared for and learning. I am a tough customer when it comes to my children and their education. KinderCare Terra Vista has surpassed my expectations. They are excellent educators and partners to our family. read more

My son was going here from October and till July and there's been multiple incidents where his came home with bruises and scratches on his face. One day it was raining and the teacher let him play in the rain and he was drenched in water from his legs to his shoes being drenched in water until I picked home up at 530pm and I would always complain to the director but things just never changed he would always come home with diaper rashes and then my contract was overThey gave me a two weeks notice and I thought we were on the same page but then when the two weeks were over they decided to tell me that I had to write a written statement saying his end date was so forth and then I got a $500 bill in the mail which I don't think it's right to charge if they send out notices stating that the contract will be ending soon I didn't think I had to tell them if they were telling me so it was a mess and you can understanding and now I have to pay a $500 bill which I don't think it's acceptable especially for all the complaint I had gave them. read more

As any daycare/preschool TerraVista Kindercare had its good and bad moments. As a dedicated parent, who is trying not to traumatize her child with changes, we kept our child in the same center since he was very little. If you are enrolling your child in this or any other Kindercare center, you need to consider that they increase their tuition dramatically every 3 to 4 months. Registration is charged twice a year, it also increases. Started at $100 and now it is $125 /each time. When we started, terms were different and much better but their contract has a condition that they can change terms anytime. There are no 2 weeks vacation time a year like all other schools are offering. If you go on vacation, they suggest pulling your child from the school to stop tuition and then enroll again with the registration fee (another $125). Teachers are nice and the manager too but I assume the tuition rates are determined by their HQ and the local staff can't do anything about it (unless I am wrong). This is my honest opinion. I tried to contact HQ customer service and wasted good 15 minutes of trying to get some answers. So currently the tuition is $290 per week 5 days (pre-school) + enrollment fee again. If the amount is not a problem, it is a good daycare for your child (I'd give 4 stars). read more

This is by far a great facility to bring your kids! I brought my daughter when she was around 14 months old, a little after I had to un-enroll her. She is now 4yrs old and I now have a son who is 14months old. They both LOVE their teachers! All the ladies at this facility are amazing and do an amazing job with the kids. I am always getting updates on how my kids are doing with learning, developing, and all the funny things they do while I am away. They have a great curriculum for their developing minds from the infant room all the way to pre-k. All the ladies are very attentive and understanding. I HIGHLY RECOMMEND this Kindercare to ALL families read more