Found my kids old Fender guitar in a closet buried. Took two back roads guitar for a restring the…read moreturnaround time was less than 24 hours all employees helpful and nice. THANK YOU.

This is a GREAT guitar store! Very friendly and helpful guys named Scott and Paul…read more The selection in this little shop is HUGE. Guitars, basses, amps, pedals. LOTS of stuff to fit any budget. They do a set up on the instruments when they get them in. Want to look at something they tune it up first. Everything is CLEAN. This is a hidden treasure. I'd say it's the best guitar shop in Albuquerque.

I've always considered myself to be rather lucky in life! But, finding John has been a blessing and…read morethanks to the higher power for having guided my search for a real honest and capable luthier! I took a chance on an electric guitar on eBay made in Germany in the 60s from Canada and found it to be rather intriguing. The neck had been broken and glued back terribly literally making it look terrible and unplayable! I took it to Kauppila and although John took forever to not only contact me but months went on and on! And finally one day I went back to his shop and I left a note threatening John with court! He responded soon after and made arrangements for me to come after all he still needed to do some work on it! And he explained to be that unfortunately his business had been broken into causing him a tremendous loss! John calls and tells me to come for the guitar I'd left with him for almost 7-8 months. Fixed it and I couldn't be more blessed! Unfortunately, John is leaving the New Mexico he truly loves to a new adventure in New York! Gods speed and blessings John you will definitely succeed in whatever your future endeavors are! Again, Thank you for your service and most of all your honesty!

John has worked on many guitars and basses for me. He's a great luthier and a really nice person to…read morework with, highly recommended.

I can't kvell enough about this business! Stan Burgh is an amazing human being and has the best…read moreguitars in Albuquerque especially since other businesses had closed down. If you don't want to give your hard earned money to the corporate owned Guitar Center, go see Stan. Ian, who closed down his repair shop, is back to do repairs and Eli, Stan's son is also amazing! If you want to learn how to play a guitar or improve your skills, GV has the finest guitar musicians who teach there. They're all personable! We can use a bit of that in the world.

Been shopping here for a few years . They have a variety of stringed instruments priced fairly;…read morethey help you get started if you are a beginner in Guitar. Dan Dowling, an Albuquerque musical treasure, teaches Guitar here too. He is a gem !!!! Love this place . Everything guitar is at your fingertips and you can find some pretty cool instruments, too.

Dynamite service. Fixed my bricked Quilter amp. These guys do fair, fast, and excellent work!read more

Repaired my Lab series 5. Excellent communication, worked hard to find problem and right parts. Amp…read moresounds very good

Stopped here on our way back from Nashville to home in Arizona. Love testing out the drum sets &…read moreseeing what this store has m. Well stocked with sticks, equipment, drum sets, & even apparel for us drummers!

My nephew who travel from Tucson loves his guitar center and I wanted to show off Albuquerques…read moreguitar center! Big mistake ! This place was hard to get customer service and staff work attire was not worn to show they are staff. The public restroom were dirty and no working soap dispensers and the hallway to the restroom had boxes on left side along the wall. At first I thought we are in the inventory room but we followed the sign for restrooms. My nephew was looking for a pedal but they were slim selection but the staff offered to order product but we declined. Looking at their products was looking very disorganized and sloppy in the display. Even the staff felt bad how the displayed looked and muttered the place was in bad shape.

I stumbled upon Baum's music store 2 1/2 years ago. They have music instructors who provide private…read moreinstruction there. I decided to start flute lessons with one of their instructors. I go into this store once a week for my lesson. The store is stocked with all sorts of musical supplies, books, and instruments. The store is always clean and the staff and owner have always been nothing but friendly. There have been times where my instrument needed some adjustments, and Miles has been right on whatever issue I may be having. Over the last year, they've made some expansions, especially in the service department. I've even bought two instruments from them, and I've sold back one instrument. I'm even grateful for the few restrooms that they have. They are always clean. It's a great store!

Great customer service staff was super freindly and had my daughters Instrument repaired in 15min…read more Give this place a 5 star and will definitely be back. Good job Baums team you rock.

I'm an experienced guitarist. When I need a repair or a setup done right, Kevin has never let me…read moredown. He is honest and nobody's fool. If you've got a guitar problem, don't waste your time get it done right at Grumpy's

A couple of weeks ago I found an acoustical guitar on line that I have been searching for some…read moretime. Challenge was, it was damaged. There was a significant split on the lower bout that ran from the waist and then made a slight turn to the left and headed to the soundboard near the neck. The split was bad enough that you could see the light in the photo come thru the crack when you looked at it thru the sound hole. It was kind of scary. Neither the top or bottom appeared damaged but it had to be a heck of a drop or bump to have it split the way it did. The price was attractive and being a risk taker, I bought it and brought into Grumpy's for an assessment... Back story: I returned to NM from TX about a year and a half ago. In TX I was a long time customer of Guitar Tex and once I found them, the staff there were the only ones I trusted with my guitars. Once I bought the damaged guitar, I looked long and hard for a luthier here in Alburquerque and finally settled on Grumpy's. I took my prize in hand and spent a bit of time getting a detailed assessment from Mr, KB: I was convinced, I left the guitar in his hands. In the end, Mr. B did an excellent job: the repair was clean, stable and he walked me thru every step, and handed me my prize and it sounded really, really good. Great work and pricing. The completed repair was exactly what I was looking for... I know the repair was a challenge, but the guitar was returned to me looking very good, felt great and sounding wonderful. Nothing like a small shop, with an experienced and thoughtful luthier! A great deal all around. Thank you, Kevin! I'll be back as needed and I recommend this shop without reservation.