Customer service is nonexistent. Lady in the front desk is a rude m_th head and doctor Kevin Parekh…read moreis a great as hole. Incompetent. Terrible people to deal with. Do not recommend. They dont know what they're doing. 100%. Please listen to me. Do not let the touch your teeth. They will hurt, and it will 100% go down hill from there. Lady in the front desk is rude, and she can't keep her terrible opinions to herself, like a normal decent person would. Always complaining about your insurance. Beware, you've been warned. These A holes are next level terrible. If you decide to go and it's still bad, leave a review

Landmark Dental is an absolute disaster of a business, and their incompetence knows no bounds…read more I have signed proof that I paid you, yet I've now received FOUR separate phone calls in TWO days harassing me for money I sent weeks ago.Your billing department is either utterly inept or deliberately malicious--either way, it's unacceptable. But let's take a trip down memory lane and revisit just how awful Landmark Dental has been. In 2020 and 2021, I had dental work done here. My dentist, Kevin, upgraded my composite tooth to a porcelain one WITHOUT my consent. At the time, there was no way I could have afforded a $2,000 tooth--I specifically selected the cheapest option. When I arrived to get the crown, Kevin casually informed me it was a "wedding present" since I had recently gotten engaged. Fast forward to when I tried to schedule a cleaning before my wedding, and suddenly, Landmark decided I owed them for that porcelain tooth I never agreed to. I asked if they had even bothered to file a claim with my excellent dental insurance--of course, they hadn't. They assured me they would, but for six months, I had to battle with their utterly incompetent employee, Dee, because my insurance never received the claim. Landmark eventually stopped answering my calls entirely, leaving me to move on with my life. Now, four years later, here we are again--Landmark harassing me, ignoring all logic, and making my life difficult. And the cherry on top? I even paid for the porcelain tooth I never authorized, yet I'm STILL being hounded for money. This place is a joke. Their billing department is a nightmare, their customer service is nonexistent, and their ethics are questionable at best. If you're thinking about going to Landmark Dental.

This practice has the most caring doctors and staff. Very professional and beautiful office. Been…read moreseeing them for many years.

Brought my family here for 2 years. They kept recommending work that didn't need to be done. They…read moreinsisted I needed to fix several old teeth. They fixed 2, then I had problems after they "fixed/updated" them. Soon after, they insisted I fix more old work. I switched dentists instead. It's been 8 years with our new dentist, and my teeth are great. ADC also recommended work on my son that didn't need to be done. When they did the work on my teeth, my bite was off and I had jaw/neck problems for a few months. Even had to get on muscle relaxers. They tried to fix my bite twice, and the second fix worked. It was a pain. I've never had problems with another dentist like this.

My experience with Sunshine Dental was mixed. The location is very convenient, and the staff…read moremembers were consistently kind and pleasant. Unfortunately, several other aspects of the experience left me unimpressed. The equipment appeared outdated compared with what I've encountered at other dental practices. The initial intake process for myself and my two dependents was also extremely lengthy, taking at least an hour, if not longer. I was particularly uncomfortable with the emphasis on services that were not covered by our insurance. We were required to complete an Invisalign assessment even after declining interest in Invisalign, which felt unnecessary. I was also concerned by how our dental conditions were presented. In my experience, relatively routine issues were described in a way that made them seem much more serious, and each of us was referred to a surgeon. After further consideration, those referrals did not appear to be necessary for us. There are definitely positives here--the location is great and the staff is very nice--but overall, the lengthy intake, outdated equipment, pressure toward services we did not request, and what I felt were overly alarming recommendations made this practice a poor fit for my family.

Today was my second appointment with Dr Rak and staff. On both occasions, the hygienists were…read morekind, sensitive to my needs and thorough. This visit identified an issue for which I need a specialist to look into. I received a referral on the spot after a consultation with Dr. Rak. My appointment began at my scheduled time, no waiting around long after you arrive which I appreciate. My family is so happy to have found this dental practice after some bad experiences with others in the area.

I'm happy with my experience! Dr Durtschi is professional, kind, and efficient. Unfortunately a…read moreroot canal he performed last year didn't take, but he refunded me so I could go see a specialist. I still have my tooth and I'm out of pain.

STAY AWAY! Worst dentist office ever. Extremely rude "dentist". Horrible bedside manner. Went in…read morefor appt and waited about 20 min. Got X-rays as soon as I got to the exam room. Then about an hour goes by after X-rays. A different lady comes in. I was told by her that he would be 10 more min. Asked for the tv to be turned on and it wouldnt work so I had to download a free app for their tv to fix it. I noticed a little camera right above the tv. I thought that was odd. About 35min goes by and still no dentist. So I have now waited almost an hour and a half after X-rays. They didn't even start my cleaning. Finally I hear him talking to the person in the next room. He was in there maybe 5 min. He comes into my exam room and asks if I had any concerns. I started telling him about the "zingers" I have on the bottom left. He asked when like brushing my teeth? And I did no, it's only with the instruments and toothpicks and such. He says how about you let me do my job. I said wait, you just asked me if I had any issues and I'm telling you. I sat up in the chair and asked what's going on. He ripped off his gloves and says how about this, we will cancel this appt and won't charge you. I was shocked! Such bizarre treatment. Who does this! The lady in the back was like I don't know what's wrong. I was leaving and asked about the camera in the room. They said it's all recorded. So I asked for a copy of what just happened. She came back and said he told her it was not working. How insane?! Such a weird visit! Of course the camera isn't working. When leaving I started asking the ladies upfront if he was ok if he just got bad news or what. They laughed and just said you better leave now. I told the ladies upfront that they were nice while I was leaving. He came around the corner and started in on me about me telling him how to do his job while he stood out of site. I have no idea what his issue was. I said today this just cost you guy 3 new patients. The brown haired lady laughed. She said were doing just fine. I said well word of mouth works too I will let others know how he acted towards me. There were no other patients waiting in the waiting room when I was checking out. I can't imagine how they stay in business with this treatment of patients. I noticed when sitting in the parking lot that he stormed out and got into his silver Buick and raced off. He wasn't even in the office maybe 10min or less. Also, they want you to leave a credit card on file so they can charge you for missed appointments and cancelations. I kept my ppwk and didn't fill it out.

Excellent , profesional, extremely knowledgeable doctor , great office staff , highly recommend to…read moreanybody looking for best dental office in town

Professional and very kind and honestly best dentist in Pensacola five stars all around…read more Clean office as well

I went in for a cleaning and had such a great experience, I had to share. I usually get nervous at…read morethe dentist, but this time I felt completely at ease. The staff were warm and welcoming, and my cleaning was incredibly thorough. Time flew by thanks to friendly conversation. I often feel self-conscious at the dentist, worrying that I'm not brushing or flossing well enough, but here I felt no judgment at all. I even learned new things about my teeth, with clear explanations backed by the x-rays. Dr. Gomez gave me the stamp of approval, addressed all my concerns with care, and explained everything in a way that made sense. What is usually a stressful experience turned out to be genuinely pleasant. I'll definitely be back!

I went to eat dinner last night and chipped my front tooth. I called almost every dentist in town…read moreto get help today but no one was able to squeeze me in. We'll, let me tell you about Dr. Chris, Mary and of course Paige. They were amazing in getting me in this morning. Came in, filled out some paperwork and in to see Dr. Chris. Amazing treatment for a first class crew. I've been to several dental offices however the cleanest by far office. Thank you folks at Gomez Family Dental and I will definitely refer you guys to all.

They never answer the phone!!! My husband had an appointment and got the time wrong by 30 min…read more They called him 3 min after his scheduled time to ask if he was going to be making it. He missed the call and called right back and they didn't answer. He arrived 5 minutes later, still within 15 min. Of his actual scheduled time, and they refused to see him. Receptionist was rude and non accommodating. Otherwise, this place is nice and the actual hygienist and dentist are great but front office experience can make or break a business.

Office managers are horrible! I am double covered with 2 insurance companies and this stupid office…read morekeeps sending me a bill saying insurance hasn't paid. Called insurance and they have zero claims . Office refuses to call insurance to figure it out! That's their damn job. Girl was very rude and unprofessional. If they want to get paid, pick up the phone and do your job! Never going there again. This has been going on for a year!!! Unacceptable

My teen daughter has severe anxiety and several dental issues. Dr Digby and his staff have been so…read moreamazing with treating her. They are kind and caring and have helped her navigate all the work that needed to be done.

Very professional staff. Top dentist & quality. I recommend Dr. Strickland and his practice.read more