I have chosen to give the care of my vehicle to Auto Technicians after hearing a lot of word of…read moremouth positive reviews of the company. My truck, a 2000 Mercury Mountaineer, has a fairly high number of miles yet it continues to run incredibly smooth thanks to the Bob and the guys at Auto Technicians. My first experience with them was a generic overhaul of my truck, providing them with a great test to verify their honesty and their integrity. I brought it in, asked them to go over everything and let me know what all I needed to do to allow me a couple more years of service out of it. I expected to hear back an impossibly high number given the age and mileage. I also knew of a couple of problems the vehicle was having, but withheld the information in the hopes they would find it. They did so, but the actual cause of the trouble was not what I thought it was so they actually saved me quite a bit of money in repairing that. They also found several items that were also in need of repair, some more important and some less. They quoted me a price that was extremely reasonable for the repair work done. A day or so into the repair, they found something wrong with the vehicle that they had missed but it was something that I brought up to them originally. They apologized for missing it and made it right for me by only charging me for the parts, not the labor on that particular repair. I didn't request it at all, as I didn't really feel like it was a failure on their part since they did find it eventually even though it wasn't part of the estimated price. They simply wanted to make it right for me. To me, that speaks volumes to their integrity and honesty. Once the repair was finished, I came in under the new estimated cost with the added repair as they were able to find a couple savings on parts. A+ as far as I am concerned. My second repair done by them was very recently my Coolant refused to stay within my vehicle and as they found out my radiator had come apart, as is apparently quite common with Mountaineers. They provided me an estimate that seemed fair, others I know that have had replacements had paid 500+ for theirs. They performed the work in a day and I had it back the morning after. It was an exceptional job as had been done previously and my car is back to running like a champ. I would recommend Auto Technicians, they are honest, quiet reasonable turnaround times for as popular as they are, and are very easy to work with.

I've been taking my cars to Auto Tech for 15 years. Bob and the guys are extremely knowledgeable…read moreand take great care of my cars. Everyone is extremely friendly and honest, and never push any unnecessary repairs. Highly recommend!

The owner Jeff and his amazing staff: Jeremy, Darrel, Matt, & John at Jeff's Auto Doc are the best…read moremechanic's in the Tri-Cities! They are so accommodating, professional, quick, accurate, honest, and reasonably priced...if anything they are the cheapest around! They not only fix my vehicle, which in itself can be hard-because finding a mechanic that can actually diagnose & fix a Jeep is hard without having to go to a dealership! They fix my kid's vehicles-I wouldn't trust anyone else! Head to toe diagnostics with blunt and honest priorities and prices! They are a busy small shop with huge quality work! If you want your vehicle in top running condition & well maintained...they are the only place I would ever go!!!

Left vehicle at Jeff's Auto Doc on a Monday for a check engine code and to assess muffler. Two…read morecalls later and no response from Jeff's on Thursday afternoon, aggrevation was setting in. As of Late Thursday and and no inspection or estimate had been performed. Lack of communication and customer service prompted going to another repair shop, who looked at the car the same day.

Driving thru Midland on my way to Crystal Mountain my 2012 Silverado decided to quit on me,…read morethrottle issue which reduced the power of the engine. Being 2 hrs either to my home south or to Crystal Mountain, I quickly searched for auto mechanic to stop by. Thanks to Siri directed me to Jays Auto Repair shop, and slowly I arrived 5 minutes before they closed. No hesitation from the employees, they took the scanner to check the codes and the problem was quickly diagnosed. They stayed open until they fixed my truck, even though they were about to leave for the day. Greta service and great people, from the owner Jay and his wife, to all the employees working there. Thank you for saving my day. You guys are amazing and god bless you all.

Bring your car to Jay! You are in good hands. Friendly, knowledgeable and excellent customer…read moreservice with every visit. There isn't another place I would take my car.

Great guy, great prices, great service. He will not sell you things you don't need. Honest dude.read more

New brakes done efficiently. Friendly and knowledgeable service. I would recommend this…read moreestablishment

October 2025- I had a tiny oil leak in the upper and lower intake gasket on my Jeep Wrangler JK…read more Todd and Jacob were very professional, helpful, and communicative. Todd even took the time to explain the leak and show me the problem gaskets. The shop is very clean and the team is very friendly. Todd is also a Jeep Wrangler owner so now I know who I will come back to in the future in Midland. They offer warranty on their work and parts also. They saved me over $1,000 had I done this at the dealer. I'm so happy.

the kid is running the show now, thought I would give him a try…read more had a winter tire to be put on a rim and said nope cant do it you have to make an appt and there is a three day wait, I already miss Ron, so now I know skip this place. thanks

Don't even bother coming here. Half the guys have tilt to their head and can't even do an alignment…read moreright after 3 times of bringing my 2020 car in. Go to the dealership. It's cheaper and they don't have tilted head people.

Belle tire in midland has slow service, one guy working on my truck with six other guys standing…read morearound.

Quoted me $7,200 for a new transmission. Took my car to a mechanic NEXT DOOR and they said it was a…read more$200 serpentine belt. Do not go here they love to try to scam money out of you!!!! Also expensive diagnosis.

Dirk and his guys are awesome! Honest and genuine, I have had two cars I've taken to them and they…read moredo fantastic work! My brother and his wife also take their cars to them! I wouldn't go anywhere else, best shop in Midland Michigan

Good shop, guys, work, and prices. No issues with fix and work on my corvette. Yelp wants me to…read moretype more so. Review done

My exhaust pipe was falling off and dragging under my car for a day or two, and when the…read moredragging/scraping was more than I could handle, I called these guys up. They said to bring my car right in, and within 5 minutes of arriving, they had my car in the shop. I had told the gentleman at the desk that I didn't get paid until the next day and wouldn't be able to afford any big fixes today. He understood and went to take a look at my car. There was no muffler, and the exhaust all the way up to the catalytic converter needed replacing, at over $400. He handed me the quote, and said that they removed the part of the exhaust that was dragging and put a bracket on what was left to keep it in place until repairs could be made. When I asked how much it cost for that much, he said 'absolutely nothing. We did it out of the kindness of our hearts." What began as a stressful morning turned into a Godsend. I will be returning to get my car repaired once I've got the money. I trust these guys and appreciate the kindness they showed me.