I spoke with Dustin who set up my old vehicle Install a…read morerear camera for under $1,300 Done deal. Done correctly no problems. When Dustin was not available Mr Taco takes the reins. They work together very well

Have an older SUV they installed a back up camera in. What an outstanding job! Shop was clean;…read moreouter office, demo areas and new waiting area was nice too. Lots and lots of product on display, and everyone was friendly and professional. Would highly recommend !!

We took my car to the Lexus dealer so they could do the scheduled maintenance. While there my…read morehusband spoke with the service department manager and he recommended we purchase some additional products from Shinerz. Hubs went inside the store and spoke with the Shinerz employee about the Lexus dealership's recommendation. The employee showed my husband what he was looking for and recommended special microfiber cloths to use on my Lexus. My husband bought the products he went to buy and the special microfiber cloths. Those cloths are not like any microfiber cloth I have seen in the past. If you want to protect the paint on your vehicles and like easy cleanup, please stop by Shinerz. They stock what you need to get your car shiny and new looking.

Really friendly folks. Very knowledgeable and they have a good selection of stuff to pamper your…read moreride, or for businesses which do so for you.

This company went the extra mile when I stopped by with a question and concern about my car.read more

Thanks to Austin I will be able to mow my lawn on Sunday…read more All the small engine repair places in HSV are closed on Sundays. I was looking for a specific bolt: 7/16 - 20 1" Lowes, Home Depot, Ace, Tractor Supply, Harbor Freight, Auto Zone, nor another O'Rilely's was able to help me out. I stopped by this particular O'Rileys simply because it was on the way home. They did not have the bolt I needed, but Austin's knowledge of the available parts on the shelves was able to provide a work around for what I needed. THIS is what customer service is all about.

I can't comment on the service since that's where most of the bad reviews are, but I sincerely…read moredoubt that this very busy dealership has their good service experiences posted on here. I called Audi Huntsville after visiting Audi Nashville. I had a q3 to trade and had a car in mind but Nashville didn't want to negotiate too much on the price. Eric at Huntsville picked up the phone and after hearing my story quickly found us the right car for the right price. I can't stress enough how important it is to accommodate the reluctant buyer. Huntsville is a haul from Franklin TN where we live, but we came and picked up the car. Mark, the finance manager sat down with us and we had paperwork signed in less than 20 minutes. I know quite a bit about leasing cars and how the money side works, these guys don't put up smoke and mirrors, very straight forward. If you want a great deal on a new Audi, give Eric a call. Make sure you do your research on the car you want and learn to understand auto financing, these guys appreciate it when you understand the very good deal you're getting. I have another Audi and I can't wait to see what we Eric and his staff can do to get me out of it into a new one. Thank you Eric!

Buying the vehicle was smooth -- but the service department is an absolute nightmare. I recently…read morehad a cracked windshield and called to see if our extended warranty covered it. I spoke with someone in service who said yes, he'd start the claim and call me back. He did call back once to get details about the crack, but after that, I never heard another word. I waited several days with no update and had to call back myself. The next person told me there was no record of my call, didn't know who I spoke to, and said they'd figure it out and call me back. No one did. When I called again, I was told no one had ever spoken to me and that the dealership doesn't handle windshield claims -- that I'd have to call the warranty company myself. When I did, the warranty company immediately confirmed a man named Jeff at the dealership had in fact started the claim. So not only did someone at the dealership speak to me, they lied and denied it. I then asked to speak with the manager to address how poorly this was handled. I was told he was out and that he'd call me back. That was September 14th. It's now weeks later -- and no one has ever called me. The complete lack of communication, accountability, and basic customer service is unacceptable. If you ever need service here, document every name, time, and call -- because clearly, they won't. Sales may be fine, but once you're in the door for service, it's a completely different story. This is not how a dealership should treat customers.

GM of Bankston called me and said if I would bring our motor home over Monday they would break…read moreloose the oil pug from generator. I did just that and they were able to do that for me. So I'm happy with that. Just thought I would repost. Thanks Bankston

This business is so frustrating. But yet I keep taking my camper back there bc they are the only…read moreauthorized service providers for my type. They know they have the monopoly on RV repairs in Huntsville and they don't care about services or satisfaction. My camper has been there for 6 weeks and I've had to call every time to check on it. They were waiting on approval for a repair that I never got sent to me. I called, approval request was sent. Now wrong part was ordered, still waiting. Meanwhile, my camper is sitting out in the hot sun and rain all summer when it would have been covered. Their customer service lacks any part of the word 'service'. When you call the lady says 'service'. Not 'service department, May I help you? or anything that resembles caring. Don't use them if you can find someone else.

I gone to the O'Reilly's store on Sparkman Dr in Huntsville AL and have been sold a 1 year battery…read moreevery time. Now the battery only lasts for 1 year. Outrageous service for an auto parts store.

My roommate and I came to this auto part store this evening because we thought my cars starter was…read morebad; since the car was sometimes refusing to start since I left work Thursday afternoon. When my roommate went to work on my car this morning, my car refused to start. We originally went to AutoZone to get the battery tested and their machine was down. Luckily O'Reilly's was across the street. Jakori was able to help us and he quickly found out the problem was the battery, not the starter. So he was able to find us a battery for my car. Thank you jakroi and the manager for helping me fix my car; even if it was a simple fix.

Very professional company to assist with aftermarket additions to your pickup truck. Our F150 has…read morethe onboard generator and H&H made sure to remove our truck bed cutouts for tie downs and the generator to spray the liner. It looks so good! Then they installed our tonneau cover. Everything looks factory stocked. Very happy.

Took my Jeep in to get a high jack mount installed and they did a wonderful job, very fast, and did…read morenot charge! They are very busy for a reason but still took me in! I have been going to them and will continue to go them for my Jeep needs!

What an amazing experience! We rented a really nice pull behind camper and it was so easy and they…read moremade it a wonderful experience. Why buy a camper when you can rent one and they will even set it up for you at certain locations. 5 star all the way.