I needed a new battery and these guys were amazing. They had it in stock and even replaced for me…read more The store manager Kaleb, and the entire staff is so amazing, professional, helpful and kind here. I highly recommend this location.

The customer service of Frank and Zachary were absolutely dissatisfying. Frank was rude the entire…read moretime we were there and offered no assistance to his coworker Zachary. Zachary appeared timid towards Frank and gave(suggested) us to the wrong item. All and all I will take my business to a different O'Reilly with hopes of a better outcome.

UPDATE 11/3/2025 As always customer service is paramount at…read moreAdvanced Auto Parts. Ms. Yaivonda Miller was extremely pleasant and most importantly very informative. She answered all of my questions in a professional manner and in a tone that I could understand. Look forward to working with her again. Great Work! Thank you.

Update. 8-29-26. The regional manager called me and is going to address the training issue with…read morebattery installation. I am satisfied with this correction. Absolutely Terrible. The person claiming to be the store manager told me that the policy had changed and he was not able to help me change my battery b/c the vent that was going over the battery. It is held in by 2 phillips head pins. It was extremely hot that day, and I just don't feel like anyone wanted to help me. I will not return to this store.

We needed to upgrade my husband's vehicle due to his recent accident where he was t-boned in his…read more2016 Mazda SUV. :( After the accident, and observing the vehicle damage, I was very impressed by the way his 2016 Mazda withstood the impact of a vehicle 2K pounds heavier and the life-saving airbag deployment was impressive, too. That aside, he was looking at different Mazda's across middle-north Alabama online. Enter Hiley Mazda who offered several [non-white-in-color] Mazdas of the model my husband wanted. Hubs made an appointment; we piled in my car and off we went! He wanted my opinion of the car and for me to drive it as well as, of course, him to test drive it. Since I was running short on time, we didn't take the car out on 72 where traffic was building, but we did drive it around the spacious grounds which they share with a sister dealership. I drove it, and also rode in the back, checking out all the features. The sales guy [I didn't get his name] was really knowledgeable and nice, and not pushy at all and he answered all my questions. I noticed the floor mats were missing and he assured us they would include them [which they did], and he even pointed out he needed to obtain some type of cap that covers an optional towing hitch port. He provided the cap cover as well. He even suggested some money saving options for the electronic panel which exceeded the bar in helpfulness! I only spent about 20 minutes at the dealership and didn't go inside so I can't comment on that. My husband completed the transaction without reporting any issues or complaints to me. The price point was fair, and we are happy 2023 Mazda owners who enjoyed the Mazda on our recent ~14-hour roundtrip to Ohio. Thanks, Hiley!

This dealership has no loyalty for Mazda customers and refuses to help anyone without an…read moreappointment.

The team at O'Reilly Auto Parts has been very helpful every time I've needed to purchase items for…read moremy vehicles. They're friendly, knowledgeable, and always make sure I leave with exactly what I need. Excellent customer service and dependable support.

This auto parts palace is still relatively new as of July 2021. It smells like new construction!…read more That's a plus to me--I like that. The staff are helpful, and they have an average inventory of stuff for your wheels. Getting in and out is a little strange, though. That's the loss of a star. I was Northbound on County Line Road. I tried to take a left to get to this place and had to awkwardly turn in. The guy leaving McDonalds (next door, sort of shared entrnac) was having a conniption with my act of trying to get in the store's parking lot. Weird. I looked close as I left and I think perhaps you are supposed to get to this store from behind? Anyway, minus one for being awkward to get to, and great experience once you get there.

Service was Fantastic. I drove to Huntsville from Pennsylvania for a work conference. Along the way…read moremy vehicle broke down and I managed to limp it from my hotel to Diehl's after seeing their great reviews online. Despite being very busy they squeezed my car in and by the end of the day they had me back on the road. I could not be happier with their excellent service but also their commitment to helping out a stranger from out of town on zero notice. Huntsville you are very lucky to have such a wonderful family business in town! Sincerely, Joe S.

Great people, good prices, excellent service, convenient location. They take the apprehension out…read moreof getting your car worked on. I'm impressed!

We took my car to the Lexus dealer so they could do the scheduled maintenance. While there my…read morehusband spoke with the service department manager and he recommended we purchase some additional products from Shinerz. Hubs went inside the store and spoke with the Shinerz employee about the Lexus dealership's recommendation. The employee showed my husband what he was looking for and recommended special microfiber cloths to use on my Lexus. My husband bought the products he went to buy and the special microfiber cloths. Those cloths are not like any microfiber cloth I have seen in the past. If you want to protect the paint on your vehicles and like easy cleanup, please stop by Shinerz. They stock what you need to get your car shiny and new looking.

Really friendly folks. Very knowledgeable and they have a good selection of stuff to pamper your…read moreride, or for businesses which do so for you.

Tucker was a amazing Salesman! My son and I had a phenomenal experience with him. We totally LOVE…read morehis new car.

I've taken my vehicle to Woody Anderson multiple times for oil changes, an engine mount…read morereplacement, an oil pan replacement, and other repairs, and every experience has gone smoothly. I've never had any issues, and the employees have always been kind, professional, and helpful. It's reassuring to have a dealership I can rely on for quality service. I definitely appreciate their consistency and would recommend them to others.

Brought my truck here several times for repair. Great service and reasonable price. Thank you Dan.read more

I've been to Rocket Automotive for service several times and have been very pleased. The owner Dan…read moreNaran is courteous, informative and above all honest. Dan and his great staff have fixed the problem for me first time, every time and the price is more than reasonable. He's even taken his time to drive me home. I would highly recommend Rocket Automotive for honest, efficient auto service.