Wilson put a new motor in my boat, I had a few problems with it but he took care of it. I did not…read morebother him or treat him disrespectful but gave him the time and space he needed to resolve the problem. Wilson even came down to the pier in Bay City Mi. on a Sunday, to see what kind of problems I was dealing with. Wilson is a small operation and he tries to do his best to help all his customers. I witnessed that, when I happened to be at his shop picking up my boat around closing time, a customer was heading north for the weekend and he stayed after hours to complete a job so someone would have a good weekend. He has put a new lower unit on my boat, switched the wiring around to make it more convenient to shut the batteries off. Wilson has put many new parts on my boat at a reasonable price and I appreciate having qualified mechanics that know how to fix things right! As far as how quick he gets a job done, I've always been patient and understanding of his situation. My biggest concern has always been am I going to have a reliable boat?

I've had several glass incidents since moving to Michigan and have nothing but excellent service…read more This last time the hatch on my van kept popping over after my back window had shattered and been replaced. A tech came out to my house and found glass in the mechanism and I haven't had any issues since!

I had a small crack in my windshield. I took it to Safelite in Midland. It honestly doesn't look…read morelike they did anything and charged me $171. When I questioned them, they said their repairs are not for cosmetic purposes and if my windshield ever cracked in the future, they would refund my money they charged me to repair but not pay for the price of a new windshield. I only took it there to guarantee I wouldn't have to pay for a new windshield down the road. I really think they just took my money and didn't do anything, it took them 20 minutes and looks exactly the same. What a scam! I would rate them negative if they gave that rating as an option.

Buyer beware. Had a battery tested at the Columbus store in Bay City. Told me it was bad. Took…read morebattery to Auto Zone. Battery tested very good. I cleaned posts and clamps and back in action. Shame on Advanced Auto.

These people were good people. I don't usually write reviews but I was so stoked on the service I…read morewanted to say something. I needed a new rim for my car and they had to order it. Not only did they NOT charge me a finders fee they got it for me quick. It took a day and a half and then ten minutes to put it on. They were good and timely. Everyone from the front office to the mechanics were good people.

We are traveling in our RV and towing our car, so it gets absolutely nasty sometimes during the…read moredrive, especially if we've had a rainy couple of days, so the car was in great need of an exterior wash. We happen to be in Bay City for the night and ran into town to run some errands and saw this self service car wash. It's nice that they do have credit card options versus Struggling with a change machine. The sign said 3 1/2 minutes for three dollars and our car is very small so we were able to run through the entire cycle in this amount of time. They have a special low pressure rinse that is supposed to dry your car spot free! So no towels needed. We were in and out very quickly, and the car is nice and sparkly clean.

Got my tie rods and alignment done on my 2010 Chevy Cobalt, great pricing, great guys over there…read more Diagnosed some other unknown problems, physically showed me the issues as well and provided timelines and quotes. Fixed/tweaked some other issues for free. Newer business, definitely got a new returning customer. Thank you so much!

I contacted them for a quote to replace a ac on a camper for me...while he came up a price it…read moreseemed a little high and I asked for a price breakdown...still waiting for the answer... Not a good way to do business...

Needed mobile rv service at Bay City State Park. They were there within an hour fixed our issue…read more Great communication, polite - good customer communication, answered questions explained the issue and repair and how to avoid it the next time. Reasonable pricing and excellent service. Will us them again anywhere in the lower peninsula!

UPDATE: After being told I would get a call back by 1:30 Mike called back at 6:20. No apology…read morewhatsoever. He tried to justify it by saying he "had to run the sales floor." Which raised the question of why Feeny would have a sales person intervene in a service matter. Well, it's because his service staff is apparently so fragile that interacting with me is just overwhelming. When I reminded him that I was just following the instructions given by HIS service department and that my truck could pull me into traffic he couldn't care less. He told me to take it to another dealer and I reminded him that I spoke to three within a 50 mile radius and all of them said that because Stellantis corporate had intervened they would not clean up Feeny's mess. He then told me that the alignment was "within specification" according to the service manager and when I asked why it was okay for Feeny to ignore the instructions they gave to me he said he was not there when the instructions to return if the problem persisted. Not only is that not an answer but shows what cowardly liars Feeny staff are. When I asked direct yes or no questions he refused to answer then told me to go get it aligned privately and "Chrysler would pay me back." At that point I knew he was patronizing me and just looking for a way to get off the phone. Needless to say Mike got the verbal berating he deserved. I am still in contact with Stellantis corporate and will be seeking legal counsel. Bob Feeny, you should be ASHAMED. UPDATE: The factory over tightened the front end components on my 2024 Gladiator. After a week in service and a replaced tie-rod I was advised to drive it until it reached over five thousand miles to see if the new parts would "settle in." Was told to reach out to the service department if it was still pulling to the left and it still is as you read this. Because Feeny is still butt hurt from my reviews on both Yelp and Google they refuse to fix the issue. I have reached out to three other Jeep dealerships and all of them have told me the same thing: It's Feeny's problem and they want nothing to do with it. I have also spoken to Stellantis customer service who told me that Feeny cannot refuse services covered under warranty. After speaking to the service manager Nate, I was forwarded to Mike who I'll assume is the GM. Mike accused me of being rude to Nate which is a flat out lie. Never once was I ever rude to him and actually told him I felt bad that he was forced to contact me about something he just became aware of. I was also accused of being mean to Lance, which is also false. If you read my previous reviews you'll see I pointed him out as the one of the few exceptions that did his job well. So because I embarrassed Feeny and Quality Truck Accessories (which Feeny owns) with the truth they have no problem leaving me in a dangerous situation where my vehicle can pull me into oncoming traffic. You should also note that their one star reviews outweigh their positive reviews. So it's not just me. I guess because they are located in one of the wealthier cities in mid Michigan they're used to people just accepting their absurd overpricing and labor rates, as well as having to argue to arrange for a loaner, which by their own admission from their transportation specialist is a constant fight between sales and service. Simply put, they don't want to add another loaner to the fleet because it'd cost them more, so it's easier to just keep people waiting and their own staff fighting amongst themselves. The work I need done is covered under warranty, and that's a good thing. I can't imagine what they'd attempt to charge if it wasn't.

I would highly recommend this dealership and Brandon Munsey as a sales person if your looking for a…read morenew vehicle!! I was tentatively looking at some Rams online and Brandon from Feeny contacted me right away and was very eager, without being pushy, to make sure he found us exactly what we wanted and nothing more. We went back and forth over text until I could make it in to the dealership. He was quick to respond and answered all my questions. Even though I was also communicating with other dealerships at the same time, Brandon seemed to be the most knowledgeable and attentive to my needs and wants in a new vehicle and also made sure I knew he would get me the best price possible. I set a few a different appointments with dealerships in the area with Feeny being the first one. We met up with Brandon and he was amazing, he was flexible, understanding, super knowledgeable, and made the entire process so easy for us and our family. That day we found a truck that we absolutely loved, with so many more options than we asked for. We had a tricky situation with our trade in but Brandon made it go as seamlessly as possible and it was a great experience. I don't enjoy the car buying process at all, I have done it many times but I have to say this was the easiest and most pleasurable experience I've ever had. I'm so so happy with my new truck!!

Took my truck in to have a 7-pin plug installed, took it in when they opened and had it back within…read more5 hours. Great service with a quick return and good prices, would recommend!