I have had my Corolla serviced here since purchase and they are alway timely with appointments…read more Staff has been a pleasure, always greeted and treated fairly. One of the most transparent dealerships I have been to when it comes to recommended service for your vehicle.

Avoid this dealership. Between the sale itself and the post-sale disaster still ongoing, this has…read morebeen one of the worst consumer experiences I've had. They lied before I even arrived--promising the battery was charged and tires were good on a used RAV4 Prime I drove 90 minutes to see. Neither was true. During the sale, the used car manager pushed a $3,000 warranty using outright false claims (7 years of maintenance, lower sales tax), lowballed my trade-in by rating it "fair" despite its condition, and when I pushed back on all of it, told me he "hopes to never see my face again." The whole process took 5.5 hours, and the cruise control listed on their website was broken--discovered on my drive home. Their response: "Did you buy the warranty?" The post-sale experience was worse. I requested a registration transfer at purchase. After weeks of being brushed off, they processed it as a brand-new registration instead. When my temporary tag was about to expire because of their delays, their rep J. Perez advised me to just drive on an expired registration. My salesman followed that up in writing offering to cover any ticket--which tells you everything about how seriously they take their own mistakes. When I demanded the plates be overnighted (confirmed verbally and in writing via email), they shipped two-day FedEx to arrive on a weekend during a holiday. Five days, not one. My salesman Rodolfo dodged calls and messages throughout, has since left the dealership, and his manager--who tried to push misleading insurance on me at signing--never followed up as promised. I've been calling their Customer Relations Manager for two weeks. Voicemail every time. The copy-paste reply you'll likely see below this review is exactly that. They asked me for a 5-star review twice before I had the keys. Now you know why.

AWESOME CUSTOMER SERVICE!!! Ramon was very helpful and informative with my needs when it came to…read morepurchasing my car!!! Will definitely come again and recommended him to my friends and family!!!

I normally do not leave negative reviews, but my experience with this dealership has been one issue…read moreafter another and has left me with no confidence in either the dealership or the vehicle I purchased. I originally visited after receiving a letter stating that I qualified for a vehicle exchange program that would pay off my remaining $15,500 loan balance. After spending hours at the dealership, I was told the program did not apply to me. I was then approved for a Nissan Kicks at approximately $620 per month and took the vehicle home, only to be told the next day that I was no longer approved. As the process continued, my payment increased to nearly $829 while I was being offered lower-trim vehicles. The first vehicle I received had a severe roach infestation, with roaches coming out of the air vents while I was driving. After returning it, I was given another vehicle that also had roaches. I was pressured to keep the vehicle after it was treated with pesticides and was even asked to continue driving it despite my concerns. Each exchange required hours at the dealership and resulted in significant wasted time. I was also pressured to leave a positive review. Ramon repeatedly asked for my phone, took it from me, and wrote the review himself. The original positive review under my account was not written by me and did not reflect my actual experience. During one visit, while I was backing out of a parking space, an individual on the lot struck my vehicle. When I asked why he hit my car, he responded, "The next one will be on your face." I found that threatening and completely unacceptable. Unfortunately, the problems did not end there. The replacement vehicle developed multiple issues, including screen flashing, infotainment and Apple CarPlay problems, lane-keeping concerns, overheating warnings, warning chimes, fuel gauge and fuel-range inaccuracies, and recall-related combination meter problems. At one point I was even told the vehicle might not be safe to drive, only to later receive conflicting information. I was eventually stranded in North Carolina while trying to address ongoing vehicle concerns at another Nissan dealership. More recently, Nissan Consumer Affairs instructed me to return to this dealership for inspection of the combination meter issue. I took time off work and lost an entire day, only to be told that I would have to pay for diagnosis or repairs. Despite having an appointment and repair order, nothing was repaired and the visit accomplished nothing. Over the past several months I have spent countless hours dealing with dealership visits, phone calls, repair appointments, insurance complications, and ongoing concerns about the reliability and safety of my vehicle. The situation has affected my work schedule, caused significant stress, and left me feeling completely let down. Customers deserve honesty, transparency, safe vehicles, and respectful treatment. Unfortunately, that was not my experience here.

Had a great experience with O.C my Lexus sales rep. Super helpful, professional, and made the…read morewhole process smooth and stress-free. Really appreciated the honesty, patience, and attention to detail. Highly recommend!

I had an amazing experience working with Elena Buzina at Lexus New Jersey. She is a true…read moreprofessional and made the entire car buying process smooth, easy, and stress free. Elena is incredibly knowledgeable, attentive, and genuinely cares about her clients. She took the time to explain everything clearly and helped me find exactly what I was looking for. If you are looking for someone trustworthy, responsive, and highly professional, I highly recommend Elena. She is truly a top specialist and a pleasure to work with.

Traded in my 2024(orange) for a 2025 (green) and love it.? Fast friendly and professional. Leo was…read moreawesome. But everyone that works there helps you out. Including service dept. Thank you ...

Registration processes are completely delayed and arbitrary…read moretecnicly half hour poceses but they do over 3-4 weeks

The office is clean and neat, the location is very convenient. I enjoyed being their patient very…read moremuch and my treatment has been a life-changing experience for sure!

worst dealership i ever experienced my whole life! do not ever buy here! they sell car a that…read moredoesn't have a title and never response to any messages! bought our truck here last january 30, and still no tags, to find out that they don't have a title on this! they don't offer solution or something to make customer happy. they will just ignore you. they will reply to a review to email someone who doesn't reply as well just to show people who's reading the reviews that they are concern! don't ever buy here!

I cannot say enough good things about this Ford service department. While on an out of state trip,…read moremy truck started having issues and could have easily ruined the entire trip. Instead, Matt in the service department came through in a big way. He was professional, responsive, and made sure I was back on the road in no time. This experience was a complete contrast to what I have dealt with at Jeep. It reaffirmed my decision to go back to Ford. Buying a vehicle is one thing. Anyone can make the sale and hand you the keys when everything feels great driving off the lot. What truly matters is who has your back when you are in trouble. Ford does. This is my second Ford, and between the two trucks I have put over 230,000 miles on them with very few issues. That kind of reliability paired with service like this is why I keep coming back. That is how you treat customers. Five stars

The dealership called me in response to my inquiry on a new Ford Explorer…read more Would not discuss price over the phone and required a visit to the showroom. Cars are commodities, people will buy from a dealer they feel comfortable with. These are not opportunities to play games with people's time.

Jim Cipolla was a pleasure to work with! Very knowledgable and helped to make the process smooth…read moreand easy. Thank you!

Just bought a brand new car from McGuire Buick, it was an Amazing experience Nicco Baumann was very…read morehelpful and I would use him again as a sales person

If I ever have an issue with my tires, this is the first place I go to. Recently I had a tire that…read morewas slowly leaking--figured there was a nail in there. The team at Firestone squeezed me in last minute on a Saturday. Was in and out within 1.5 hours.

Store manager was polite and accommodating but my Jeep is now worse off than when I brought it to…read morethem. The mechanic was negligent and now my Jeep is overheating. Overheating was never in my original complaint. They want more money from me to fix a problem they caused or missed when they conducted their original assessment.

Had a great experience working with Juan Romero when we to buy a new Mazda CX-70. He was patient,…read moreanswer all our questions, did not pressure us but gave us the differences between various models as we decided what we thought was best. We would work with him again.

See David Cosine (Service Advisor) at Wayne Mazda. He always takes care of my issues, big & small…read more From free oil changes & car washes to extensive in-warranty repairs. Dave always has a smile for you! PS: We are driving our 3rd & 4th CX5 daily; wife has a classic (2001) Miata that always puts a smile on her face when she gets behind the wheel. Very satisfied with Wayne Mazda and of course with David Cosine.

Highly recommend this business. Pat and Jose went above and beyond to help me with my 2011 BMW…read more They were extremely knowledgeable about the car and they charged me a price that was reasonable for the services rendered. Thank you both so much! Sandy G

The started failed in my 10 year old Camry. I had my car towed to LFA that night and they had the…read moreissue diagnosed and repaired by the end of the following day. The owner, I am assuming Pat, kept in touch with me throughout the day.