Doug's is THE place to go to get trans work done!!! Fast and…read morefair!!! Brought them a '04 Excursion with 265,000 miles on it,had it back in a little more than a week. I like the fact they rebuild YOUR trans, not like most other places where they "swap" transmission rebuilt by someone else. All the work is done in house!!! Great job by Doug and his team.

My 2011 Chevy Cruze transmission was not shifting properly at 140k miles. I took it to Doug and he…read morewas able to diagnose right away and found some bad sensors. He was able to get the parts immediately and fixed it within a few days. His prices are fair and his work is good. I will continue to take my vehicles to him for any transmission services.

A couple months ago, my Jeep started acting really wonky. The car would as they call it "slip…read morebetween gears". Weirdest thing ever. I creeped into my local repair shop-dropped the keys in the slot and hoped for the best. Remington"s (my trusted repair shop) have fixed everything on my car for years. They called me with crazy bad news,"It's my transmission and they can't fix it". The shop they recommended was an hour away and I thought ok Yelp will be where i find my answer. I must have sounded desperate when I sent the lonely message to Jason the owner of Crystal Lake Transmission. He texted me back in under an hour. He spent a great deal of time explaining all the details. I decided to trust him and we had AAA tow my Jeep to his location and it arrived within 3 hours. His communication was terrific through the whole process and He gave me a great price well under what I expected. My car is purring like a kitten and I am glad I trusted him. It's scary when something like this happens to your car. Keep in mind when something like this happens it takes a week or so to get your car back. The time went fast and I have a brand new transmission. One happy girl!!

My 67 Ford Mustang transmission developed what I knew was a bad leak. I heard about CLT and called…read moreJason. He had me bring it in and called me the next day that it was fixed. I picked it up and learned it was a loose connection. Jason fixed it and charged me nothing. I was stunned. He is an honest, good man. Thank You, Jason.

Believing it was a transmission issue and unable to drive, vehicle was towed to Transmission…read moreExpress. Result was an odd computer glitch which resolved itself, yet Jeff and Steve spent a solid 24 hours checking for computer error codes or any other obvious causes for the issue. All at no charge! This is a professional & qualified team, with integrity and honesty, I highly recommend!

Will not install rebuilt transmissions, work with car dealers so they can keep their discounted…read moreprice and $500.00 rebate. Hate dishonest mechanics... $3400.00 for a new tranfer case really! Go to Woodstock they repair, rebuild and install for around $1000.00 Lesson learned.

Robscomplete. Auto Repair just worked on my transmission on my car. They did a great job. if you…read moreneed any work done on your car, go see Rob Algonquin Rd., Lake in the Hills.

This place is a total rip off. I was looking for a starter replacement on Yelp. This place answered…read moreand gave me a price of $450 parts and labor. I also asked if he could fix a stiring problem which he said he could and also said it would be a three hour job to replace an $18.00 part. After two weeks without a car I finally got it back along with a bill of over $1200. Over $500 more than what it shiuld have cost. Problem he doesn't know what he was doing. Two weeks to do one days work Don't bother with this place. A real disgrace to hard working mechanics.

This shop got the work done faster then I was told. They…read moreare very knowledgeable about unique problems My Toyota Tacoma is living on to see another 100000 miles.

I was told the diagnosis was free then I get a phone call telling me they had to take the…read moredriveshaft down because they couldn't figure out the problem and that would cost me $125.00 . Actually cost $139.26 but who who cares . So they took the shaft down and I got a call back from a woman calling herself the manager . She explained to me that they couldn't take the shaft down because the exhaust would have to come down ( not true ) and that would be more money . She then added to it telling me they had to drop the transmission to look at the rear differential that was inside the transmission ( not true ) that's a whole different part and I am sure most of you can guess where the rear differential is . Treat your customers like idiots that will always guarantee return business . Take your cars somewhere else do yourself a favor .

Had some work done to my van here and it was great service , the owner has a lot of knowledge he…read moredid a free inspection for me just to make sure my car was running great before the winter ! Will definitely be coming back regularly for my oil changes and other maintenance work .

From the owner: Services: Fabricate, Exhaust Repair, Custom Exhausts,…read moreEmissions Testing, Exhaust Systems, Strut Repair, Shocks Repair, Inspections, Oil Changes, Brakes, Tune-Ups, Maintenance, Safety Inspections, Muffler Repair, Catalytic Converters, Suspensions. Brands: MOOG Parts, Walker Exhaust Systems, MagnaFlow, Flowmaster, Valvoline. History: Medina Mufflers is your premier destination for all things auto repair in Crystal Lake, IL, and the surrounding areas. Founded with a commitment to excellence, our team specializes in providing expert auto and muffler repairs, oil changes, brake services, tune-ups, inspections, and more. With a dedication to quality work and outstanding customer service, we ensure that your vehicle receives the care and attention it deserves. Trust Medina Mufflers for all your automotive needs. Contact us today!

There is nothing bad I can say about this team of auto repair experts!…read more Here's what makes them amazing: - Great (and I mean personable, polite, and trustworthy) customer service - Reasonable prices: I researched several local repair shops and all came in $75 - $500 more expensive for the repair I needed - Quick turnaround: This was the only shop in the area that could complete the repair in the same day I brought it in. Other local shops were on a 2-3 day delay. - Honest: They let me know about other repairs that might need attention in the next few months, but didn't press the issue, sharing that there was no need to throw all the repairs down. With all these factors, I'm sorry that I hadn't found them sooner. I guess that they haven't been in this location for very long, so they are still getting their reputation going and building in exposure through word of mouth. Well, let me be one of those people to tell you... stop in, check them out, and make them your regular spot for service. Thank you, SJM!

I crashed my car and chose SJM to repair it. They were very communicative with me on where they…read morewere in the process and what what being done to it. It took about a month in a half To get my car back, to no fault of theirs. When my rental my insurance covered tan out and they needed to keep my car longer to finish the repairs, they paid for an additional rental with no cost to me. After I picked up my car when it was finished, my bumper had an issue and I went back and they were more than happy to fix it again. The quality of work was great too. I'd recommend them to anyone for body work.

Brought vehicle for diagnosis. Air conditioning stopped working. 2020 Subaru Forester…read more Paul was very friendly when we dropped vehicle off. He calls the next day to lie to my face and tell me that it is the blower motor(which was incorrect) that because it is a newer vehicle I could not get an "aftermarket" part. This was most likely done because I was a woman. Paul didn't realize I was raised by my dad who is a mechanic. So I finished the call with Paul playing the "damsel in distress" begging him to save me. I then hung up the phone and called autozone. When Autozone confirmed they had the aftermarket part in hand for 50% less than Paul wanted to charge me, I called Paul back Initially, Paul ate crow and agreed to install the part I purchased. But of course wouldn't guarantee the work. I said, It is a simple install. The part has a lifetime warranty its fine. So I dropped off the part. Paul of course was nowhere to be seen. The mechanic grabbed the part and walked away. Paul was quick to call me up as soon as I turned out of the parking lot to tell me the part was wrong. I told him I would be picking my car up. I walked in, they had supposedly my blower motor(from my vehicle) on the counter next to the one I purchased, however, it had an extra piece protruding from it to make it look different. I told them to give me my car and it escalated into a screaming match. They were going to charge me 149 to diagnose after giving me a 488 total charge which included parts, labor and diagnostics. Luckily Paul's temper got the better of him(he didn't like being called out for his lack of integrity). He said he didn't want my money and I waited in the parking lot for over 30 minutes while they"put my car back together" Hey Paul, it wasn't the blower motor you moron! Don't assume every woman who walks in the door knows nothing about cars. Integrity goes a long way in life Paul. Chalk it up to a lesson learned and do better next time! Be blessed!

14 years of outstanding service over three cars. I cannot say enough about their professional and…read morepersonal service.

I reached out to Under The Hood for brakes and sn oil change and they're responsive timely and they…read moredo great work, it was efficient i could leave it overnight for repairs, it was long over priced and I felt like I got bang for my buck.

From the owner: Here at Under The Hood Automotive we take pride in every job that we do, no matter the size or…read morecomplexity. From oil changes, to engine repair, you can count on us at Under The Hood Automotive to get your vehicle up and running as it should, and a smile on your face when you leave! We offer free full vehicle inspections and estimates so you know what needs to get services right away, or what could wait a few thousand miles!

Francen has been taking care of our older car now for years. Not only are they a fantastic in…read morediagnosing the cars problem they also fix it. They don't ripe you off. Also not only the people who repair the cars are great but even the paper people are fantastic. THEY CARE.

Francen & Sons has always done a phenomenal job in diagnosing vehicle problems. Additionally, when…read morethey present the bill they take the time to explain all individual services/charges. Staff is friendly as well!!