Love this place. I…read morecame in on a Saturday without an appointment and they were booked solid. I let them know I was close to having a flat and had trouble inflating the tire at the gas station next door. I was worried that they would send me off, but instead they took my name and said, give it 30 minutes at least. In about 10 minutes, someone called my name and in another 10 minutes everything was taken care of, no charge. It's been awhile since we last purchased tires here, but the service is excellent.

Great service for tires! They were even able to price match Sam's Club's tires and labor.read more

14 years of outstanding service over three cars. I cannot say enough about their professional and…read morepersonal service.

Brought vehicle for diagnosis. Air conditioning stopped working. 2020 Subaru Forester…read more Paul was very friendly when we dropped vehicle off. He calls the next day to lie to my face and tell me that it is the blower motor(which was incorrect) that because it is a newer vehicle I could not get an "aftermarket" part. This was most likely done because I was a woman. Paul didn't realize I was raised by my dad who is a mechanic. So I finished the call with Paul playing the "damsel in distress" begging him to save me. I then hung up the phone and called autozone. When Autozone confirmed they had the aftermarket part in hand for 50% less than Paul wanted to charge me, I called Paul back Initially, Paul ate crow and agreed to install the part I purchased. But of course wouldn't guarantee the work. I said, It is a simple install. The part has a lifetime warranty its fine. So I dropped off the part. Paul of course was nowhere to be seen. The mechanic grabbed the part and walked away. Paul was quick to call me up as soon as I turned out of the parking lot to tell me the part was wrong. I told him I would be picking my car up. I walked in, they had supposedly my blower motor(from my vehicle) on the counter next to the one I purchased, however, it had an extra piece protruding from it to make it look different. I told them to give me my car and it escalated into a screaming match. They were going to charge me 149 to diagnose after giving me a 488 total charge which included parts, labor and diagnostics. Luckily Paul's temper got the better of him(he didn't like being called out for his lack of integrity). He said he didn't want my money and I waited in the parking lot for over 30 minutes while they"put my car back together" Hey Paul, it wasn't the blower motor you moron! Don't assume every woman who walks in the door knows nothing about cars. Integrity goes a long way in life Paul. Chalk it up to a lesson learned and do better next time! Be blessed!

ZERO STARS, BEWARE!!! If you want your car to get extremely messed up then take it to Cassidy…read moretires. I have been a loyal customer for 8 years, i had a family member who was a mechanic for years and just recently moved away, and he would always use Cassidy and always recommend the place for me for tire issues. I got a new car about a year ago so it had been some time since I've been to the shop. i took it in last week for a simple tire rotation and balance something that would have costed me just under $100 has turned into a literally nightmare and costing me hundreds. Cassidy tires stripped my lugnut and claimed to me that the car came in that way, well that doesn't make any sense considering we were able to take the tire off by hand the night before and now the next day it's stripped and can't come off? Weird. Took it to another shop which confirmed with us that it seems like Cassidy put the impact gun on too aggressively and it stripped the lugnut... now i wouldn't have an issue if Cassidy would take responsibility for the issue but they refuse to, they want to charge us $175 an hour to fix a lugnut that they messed up... i am really not one to bash a place or leave a negative review but Cassidy tire has made my entire week and last week a living hell considering i had to get a rental car now because im in an out of town wedding this weekend. my car will need well over a hundreds of dollars in repairs to fix Cassidy's mistake, when they easily could have let me know they stripped it and taken responsibility. If you take your car here, enter at your own risk and just know that if they make a mistake they will not fix it. I also wanted to say that this shop is under new management and it's no good. I know for a fact if it was the same old store manager that I've always dealt he would have made it right and fixed the mistake that day. I'm extremely frustrated, upset and stressed from this large financial burden all caused from Cassidy tire.

Went back for tires for my Benz SLK. Did a great job. Nice folks. Fair price. My go to for tires…read morenow.

ahhh .... the oldest trick n the book .... the bait-n-switch is alive at Belle Tire in Algonquin…read more Yesterday (2/18/26) brought in a flat tire to get it fixed and they looked at it for a few seconds and then said "Nope the tire is too old" and recommended a new set of tires .... hmmm ... 5 stars for BS ... 0 stars for customer service... I may be old but I ain't stoopid... I then took the tire to Discount tire down the street where they also looked at the tire (and also measured the tread depth) and said "No Problem" and fixed the tire...

Needed new tires on my car and decided to check this pace out. I got them here for a fraction of…read morethe cost at the other places I looked at! They had a coupon online they took a significant portion off. The guys were so friendly and the process was so easy. I will definitely be back!

Discount Tire is my go-to for tires. They are efficient and quick. Their prices are comparable and…read moretheir service is excellent. I got a flat yesterday, brought my car in immediately without an appointment. They were able to diagnose where the leak was and unfortunately it was in a spot that wasn't where they couldn't repair it. Since I got my set of tires from them and it fell under their warranty, they were able to prorate my new tire at almost half the cost. $140 out the door for a brand new Bridgestone Drive Guard Plus run flats. I'll continue to come back here for my tires . Pro tip: they can repair your flats for you for FREE even if you didn't buy your tires there!

The service at the Carpentersville store has really declined! I've purchased tires there a few…read moretimes and the last time I was there, even though I had an appointment, they took someone else first! I complained and the manager got me in pretty quickly but their system of waiting on customers definitely needs improvement. Yesterday, I went there to have the air in my tires checked. The bay door was closed and there was a car in front of me. I waited about 10 minutes and decided to call in case they were not offering the service. I was told they were but they were pulling cars in to check the air, i guess due to the cold. I waited another 5 minutes and nothing so I left. Don't know how long the other car was waiting but 15 minutes to check the air in tires is ridiculous!

Adrian runs a great shop! You will not be disappointed. He delivers on every point of service and…read morehe is a great communicator.

I have been here 2 times in the past 3 weeks. My car needed a new tire and had a bent rim. Everyone…read morewas wonderful and was up front and honest with me. Showed me exactly what the problems were. Highly recommend!!!!

Needed a battery for daughters truck. They got me right in. Fair price with no up sell tactics.read more

The workers here are friendly and efficient. Always willing to fit me in the schedule for repairs…read moreand maintenance. They are honest about what needs to be done which I feel is very important when finding a mechanic. I never feel that they're pushing services that aren't necessary on me. Plus their system keeps track of my cars and service so I don't have to!

I have been using Mastertek auto for several years for our family vehicles. They are always…read morethorough, their drop off and pick up is extremely easy for my schedule, which doesn't always align with their hours, and I've never had to return for any repeat service. They have been great about letting me know what needs to be done now and what can wait (and for how long it can wait). I would highly recommend this place for trustworthy and quality work on your vehicles.

I took 2 cars to get an oil change. They were nice efficient and did not try to make me get to do…read moreservices I did not need. I would highly recommend them.

Excellent work and they helped me out they are very polite!!! Really recommend queens auto service.read more

I brought a new- used vehicle to Queen Tires for inspection and was given an overt priced summary…read moreof repairs needed and they ignored an ABS light with no explanation of what repair needed. The estimation for all repairs $4 to 6K and that was w/o using a computerized scanner to check every function I took to another repair shop and was quoted half that amount AFTER a computer scan to pin point issues. I had left a few VM messages for 'AL' shop Manager and didn't receive any courtesy call back. fyi

The team was super helpful and communicative. We dropped this overnight and in the morning I got a…read morecall with succint details and clear cost updates.

I had a tire leaking from the valve stem, and I needed the vehicle for a long road trip that very…read moremorning. I arrived early at opening time and explained the issue. They tightened up the valve stem core on the leaking tire and checked all the other tires - visually inspecting each for excessive wear. Highly appreciative of the quick and professional response and attention to detail Thank you.